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Facebook Customer Care

Updated on Saturday, 11 July 2026 - 4:55pm

Organization:

Facebook

Website:

Official Website

iOS App:

Facebook

Android App:

Facebook

Android App:

Facebook Lite

There is No Customer Care Number

Important Links

Manage Your Facebook Account

Help Center

Step 1: Open Facebook Messenger on the web or mobile app and log in to your account.
Step 2: Click your profile picture icon in the top-right corner.
Step 3: Select "Help & support" from the dropdown.
Step 4: Click "Help Center" to browse topics or use the search bar for issues like passwords, privacy, or account problems.

What should I do if my Facebook account has been hacked?

Step 1: Change your password immediately (if you can log in).
Step 2: Recover your account at Facebook's Hacked Account
Step 3: Remove unknown devices and account changes.
Step 4: Enable two-factor authentication (2FA).

How do I see what others can search about me on Facebook?

Step 1: Open Facebook Settings.
Step 2: Go to Privacy.
Step 3: Review How people can find and contact you.
Step 4: Adjust who can search for you using your email, phone number, or search engines.

What can I do to avoid losing access to my Facebook account?

Step 1: Use a strong, unique password.
Step 2: Turn on two-factor authentication (2FA).
Step 3: Keep your email and phone number up to date.
Step 4: Watch out for phishing links and scams.
Step 5: Review your security settings regularly.

For Complaint

If your concern remains unresolved after contacting Facebook support through the Help Center, you can escalate the issue through the details given below:
Designation: Grievance Officer
Email: fbgoindia [at] support [dot] facebook [dot] com
You can also fill this Contact Form .

Headquarters

Facebook, Inc.,
1 Meta Way, Menlo Park,
California, 94025, United States

Social Sites

Comments

Thu, 01/04/2021 - 7:43pm — Swapnil kotgire (not verified)

My password bhul gaya hu

Sir mera passward bhul gaya hu muje ohi chahiye plz meri help karo

Sat, 24/07/2021 - 11:41am — Akashkumar (not verified)

My I'd fecbookunlock

My I'd fecbook unlockplzz

Thu, 22/07/2021 - 3:49am — Yogendra singh chohan (not verified)

Password forgot

Sir, I forgot my facebook password so I don't use facebook
Please help me

Wed, 28/04/2021 - 7:58am — Sita Ram Prabhakar (not verified)

Forgotten fb password

I have forgotten my fb password.Kindly help me.

Thu, 15/04/2021 - 12:35am — Abhay kesarwani (not verified)

Password forgot nhi ho rhe hai

Sir maye apna password bhoole gya hu mera forget password bhi nhi ho rhe hai

Mon, 12/04/2021 - 4:53pm — Prathvi Kadwal (not verified)

I no received otp

I need my Facebook account but I no receive my 8 and 6 digit
Code my mobile and I am not reset my password

Mon, 30/08/2021 - 2:25pm — Shivam Kumar soni (not verified)

I will request the activate my personal account

Hello sir I'm real user 15 years off this account.your security system by mistake disabled my personal facebook account and you have disabled my facebook account due to against Facebook community standards.but I'm provide you all identity with is enough to reopen my account I hope you look my appeal and open my facebook account as soon as possible thanks..my all personal document and a lot off photos in my account.i will need my personal document kepp in my personal Facebook account.
Facebook I'd name : smilyshivam
Email sonishivam6548 [at] gmail [dot] com
All document: Shivam Kumar soni

Thu, 01/04/2021 - 6:47pm — Aravindan Iyer (not verified)

Disable Account

Dear Sir / Madam,

I am using my FB account from the past 6 - 7 years and suddenly my account got disable and i have provided my id proof, so can you approve it and allow me to use my FB account again.

email : aravindan [dot] iyer [at] hotmail [dot] com

Thu, 01/04/2021 - 4:41pm — SANTOSH (not verified)

Cannot reset password. Not getting OTP on mobile.

I forgot my FB password and tried to recover but no luck. Not sure why I am not receiving OTP or passcode on my registered contact number to reset my password.. Looking for help. Kindly help me.

Thu, 01/04/2021 - 1:46am — Mayank singh (not verified)

Accont blocked

Sir/mam
Mera FB account block ho gaya hai meri help kro mera fb account unblock karne mein.please
Thank you.

Sun, 02/05/2021 - 11:12pm — Vishnu (not verified)

Please unlock my fb id request

My facebook id was locked on apirl 20 2021 please unlock my facebook account

Thu, 22/04/2021 - 6:07pm — Khasela Khan (not verified)

My account has been Loked palse unlock my account

My account has been Loked palse unlock my account my account coonted free fire and me by account rs 20000

Wed, 21/04/2021 - 12:42pm — Amok Negi (not verified)

Account blocked

My fb is blocked in 16. Aprail so pless unblock my id

Wed, 31/03/2021 - 8:53pm — Harsh (not verified)

SOMEONE IS FAKING MY PHOTO ON HIS PROFILE

Sir i need immideate help because someone has took a screen shot of my story and made his profile picture and no other way is working of reposting that profile, i need help to shut down that profile, please help sir.

Wed, 31/03/2021 - 4:31pm — Majidul haque (not verified)

Sir I'm suffering for a

Sir
I'm suffering for a facebook fake account of majidul Haque since ten days. He also uses my own photo in his facebook profile and also he also sensitive post against local people. And make bad comments against local people
So I therefore requested you kindly banned this fake facebook account of Majidul haque then I shall remain grateful to you forever

Wed, 31/03/2021 - 2:19pm — Mahipal Singh Rao (not verified)

For reactivate my permanently deleted fb account

My fb account permanently deleted which is connected with 73599xxx68 ph number but I can't login my account after 6 months

Wed, 21/04/2021 - 8:05pm — ashis kamal (not verified)

Unavailable my account plzzz

Wed, 31/03/2021 - 1:18pm — Ankit (not verified)

Account disabled

My account is disabled i don,t know what it happens.please help me..

Sun, 28/03/2021 - 4:55pm — Jagtar Singh Sidhy (not verified)

Unable to access my account.

Hi,
I have forgot my password when I try to reset my password by entering my mobile number, I do not get the OTP. Please help me.

Sat, 27/03/2021 - 8:20pm — Kruanl Parmar (not verified)

Account disable

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Wed, 28/04/2021 - 9:05am — Raju Murmu (not verified)

Account disabled

Please recover my account

Thu, 22/04/2021 - 8:21pm — Vishal sharma (not verified)

My personal was disabled

hello sir i' m real user of this account you have disabie my account sir pazz my facebook accounti help sir open my facebook account

Fri, 26/03/2021 - 12:47pm — Chandan Dutta (not verified)

Account Locked

Please unlock my account

Sat, 01/05/2021 - 11:09am — Deshraj (not verified)

Please unlock my account

Sir, Mam

Sir i request please unloked my account

Thanks
Deshraj

Sat, 24/04/2021 - 6:03pm — Ganpat Kumar (not verified)

Hello sir, Your

Hello sir,
Your security system has been locked my Facebook account.I Am sending my real proofs.please sir review it and reopen my real Facebook account.
Thanks Facebook team.

Thu, 22/04/2021 - 1:40pm — Jaan Mohammad (not verified)

Login code problem

Enter login code to continue
It looks like you haven't logged in from this browser before. Please enter the login code from your phone below

Mon, 19/04/2021 - 6:29pm — Apar kamboj (not verified)

Deactivated

Someone made another ID in my name
Sir jis larke ne mere name se dusre id banai h mujhe uska na name pata h or na he us ke email ID... Please sir help me.

Wed, 24/03/2021 - 8:10pm — N JAT (not verified)

I am unable to login in my

I am unable to login in my facebook account because i made account for conecting with garena free fire and now it ask to confirm my id . I dont know my friends and cant contact them for code .please help me to get back my account as soon as possible.

Wed, 07/07/2021 - 8:26pm — Ashika Tiwari (not verified)

I am unable to login my I'd

I am unable to login my Facebook account because I made account for contacting with gardens free fire and now it ask to confirm my I'd I don't know my friends and cant contact them for code please help me to get back my account as soon as possible.

Fri, 30/04/2021 - 11:33am — Muthumani P (not verified)

My Facebook account not

My Facebook account not working please help me

Wed, 24/03/2021 - 10:23am — Raghvendra Singh Nirwan (not verified)

My account is disabled

Please help me

Lost my business &

Tue, 06/04/2021 - 10:00pm — Andeep redhu (not verified)

Account disabled

My account has been disabled for a month please do something this is my main account so plz request them to activate my account

Tue, 06/04/2021 - 8:14pm — Andeep redhu (not verified)

Account disabled

My account has been disabled for a month please do something

Fri, 02/04/2021 - 12:24pm — Anonymous (not verified)

Account is Disable

Sir My Official Facebook Account Linked To Instagram Account.But Now Sir My Official Facebook Account Was Disabled Without Any Reason.Sir I Submit My Request To Facebook Team.Sir I Follow Facebook Community Rules.Sir I Don't Post Any illegal And Sexual Activity on My Facebook Account.Sir I Used My Real Name. Name and Date of Barth Matches With my Official Facebook Account.Sir i Request To you Please Recover My Official Facebook Account

Mon, 03/05/2021 - 1:13pm — Raju Murmu (not verified)

Account disabled

Thu, 01/04/2021 - 5:34pm — Shivam Singh thakur (not verified)

My account is hacked

My Facebook account is hacked plz help me

Tue, 22/06/2021 - 10:21am — Rabish khan mewati (not verified)

Account is hacked

Account hack please open my account

Sat, 17/04/2021 - 7:25pm — Manoj Kumar (not verified)

Account locked

Iam not able to open facebook account because it was locked please unlock my facebook account

Mon, 21/06/2021 - 8:36am — Praveen Verma (not verified)

My Account is locked Plz help

My Account is locked
Plz help me

Thu, 15/04/2021 - 10:11am — Albert gill sikhwala (not verified)

My fb account hacked

Sir my fb account hacked sir pls my fb account replaced my new gmail account albertgill729 [at] gmail [dot] com I hope u help me thank you

Wed, 31/03/2021 - 11:40am — Kumar suryadev yadavanshi (not verified)

Sir issue on FB

Please help me to logged in my account. I know my only user name and I don't know my password and email. Please help me.and if you want to varified me you can fully chekd but please reopen my account please

Wed, 14/04/2021 - 4:23pm — bemealendu karati (not verified)

my fb account is hacked.

my fb account is hacked. please sir recover my account.

Tue, 23/03/2021 - 11:26pm — Toufeeq (not verified)

Regarding my account Disabled

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Wed, 30/06/2021 - 12:14pm — Naidu Nallamilli (not verified)

My account has been disabled

Plz get back my account back sir

Mon, 05/04/2021 - 1:19pm — Raj basfor (not verified)

Account disable

Dear sir
My friend was using my account and he post a meme that is against ur community guidelines
I am sorry for what he had done
I promise you that this mistakr will not happen again...
Kindly its a request to open my account again...
Thanking you
Your faithfully
Raj basfor

Sun, 04/04/2021 - 4:01pm — नितेश यादव रामपुर (not verified)

ID verify problem

ubmitted by Toufeeq (not verified) on 27/03/2021
Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Thu, 01/04/2021 - 7:44pm — AMIT BHARTI (not verified)

Account disabled

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Wed, 24/03/2021 - 8:39pm — DAVRA NILESH (not verified)

UnBlock my account

Unblock my account

And mail davranilesh93 [at] gmail [dot] com
So activate my account shortly
Thank you facebook

Tue, 23/03/2021 - 1:28pm — Parmod Saini (not verified)

Otp didn't receive

Hello, I forgot my password, when I try to generate new password otp didn't receive. Please help me this was my main account and many site are linked to that account. Please help me.

Wed, 30/06/2021 - 3:16pm — Smith Nadar (not verified)

OPT not recveing

Team

I am not able to login in my office facebook page due to opt issue.

My old number is not in use and it misplaced by our marketing team.

Please let us know the process to change the number or else we can try to login by any other way.

Thank You

Regards,
Smith Nadar
IT Dept
Manba Finance Ltd

Tue, 30/03/2021 - 2:51pm — Suresh kumar (not verified)

I can't receive OTP

I forget my password and the Facebook not send me code so please help me

Tue, 29/06/2021 - 7:15pm — Balvinder Singh (not verified)

I can't receive my OTP

Hello sir

I can't receive my opt code I am facing many problems to login in my facebook id so plz solve this issue and send me opt code please

Fri, 25/06/2021 - 2:26pm — Ramu ku (not verified)

Otp not received

Opt nhi aa Raha hai

Wed, 24/03/2021 - 7:14pm — Ritesh Vishwakarma (not verified)

OTP didn't received

Same case with me

Wed, 28/04/2021 - 10:04am — Naveen bisen (not verified)

Otp not rceve my no

Otp not receive my no

Mon, 22/03/2021 - 1:31pm — prashant prajapat (not verified)

my account disabled plZ open my account

We received your information
If we still find that you're not old enough to be on Facebook, your account will remain disabled. This is because your account doesn't follow our Terms of Service.
We're always looking out for the security of people on Facebook, so until then you can't use your account.

Mon, 12/04/2021 - 7:43am — Joseph (not verified)

My account has been disabled

I have not done anything with my fb account.but you have been disabled my account.if I had done anything it's without knowing my knowledge.i apologize for that and please enable my account

Fri, 02/04/2021 - 7:32pm — Lucky shyam (not verified)

Account was hacked

My password and email was changed by stranger's please help me to recover my Facebook thank you

Sun, 21/03/2021 - 3:10am — Santhos (not verified)

My face book I'd disabled

My permanent fb I'd has been disabled so I need a help to open my account

And some one using my pubg account also. My pubg account a high profile account so I need my account back. Kindly activate my Facebook account.

Tue, 13/04/2021 - 12:50am — Krishnamoorthy (not verified)

my account disabled plZ open

my account disabled plZ open my account
Submitted by கிருஷ்ணமூர்த்தி ந (not verified) 18dayes

My face book I'd disabled
Submitted by krishnamoorthy (not verified) on 18dayes
My permanent fb I'd has been disabled so I need a help to open my account

And some one using my pubg account also. My pubg account a high profile account so I need my account back. Kindly activate my Facebook account.

Mon, 05/04/2021 - 11:17pm — Arman mansuri (not verified)

Password incorrect

Maine apni Facebook I'd ka password change Kiya that to password to change ho Gaya lekin password change Karne me bad I'd khol Raha to incorrect as Raha hai
Or Maine usme mobile number Nahi dala hai

Sat, 20/03/2021 - 8:38pm — Sabir Hussain mewati (not verified)

Restricate fb account

Sir my personal official facebook account has been restricted by posting of small children image plz sir remove restrication from my Facebook account

Thu, 18/03/2021 - 11:56am — NAVEEN KUMAR PACHA (not verified)

We Received Your Information Thank you for sending your informat

This Account Will Be Disabled in 13 Days
Are you sure you want to log out?
You only have 13 days left to request a review. After that your account will be permanently disabled.

Wed, 17/03/2021 - 2:14pm — Jauh skelaa hahid (not verified)

Hacked

My account hack someone using my account then change my name please reopen my account sk nahi ali

Sat, 10/04/2021 - 10:31am — Bavaliya jaydip (not verified)

My account was hacked

my account was hacked. Please help me

Thu, 01/04/2021 - 11:03pm — Madallal meghwanshi (not verified)

My fb account is haked

Dear sir
मेरा फेसबुक एकाउंट को हेक्ड कर लिया हे और हैकर मेरे फेसबुक फ्रेंड्स से पैसे मांग रहा है आप मेरी मदद करे
मेरा फेसबुक एकाउंट madallal meghwanshi के नाम से पुराना एकाउंट हे उसमे work - At emitra है studied - at govt. college asind
Lives in BHILWARA
From ASIND है
प्लीज आप जल्दी से चेक करके मेरी ईमेल आईडी पर रिप्लाई प्रदान करवाए

Wed, 17/03/2021 - 11:35am — Kuljeet singh (not verified)

Profile blocked

Yesterday 16/3/2021 I was trying to advertise my post and paid rs 500. Suddenly I saw my Facebook account has been blocked,now money has deducted and account is blocked. No I gave all required documents but still my account is not getting active. Please help as it's very important account as I am using that account for my business. Kindly restore it.

Sat, 13/03/2021 - 9:02am — Shabya Keshri (not verified)

My real account is disabled

My name is fb account shabya Keshri is account disable who yesterday .my problem is u and solutions is fb account reopen .plz fb sir my account is reopen

Tue, 23/03/2021 - 8:55pm — Hardik (not verified)

My account was disabled

My name is hardik my personal account was delsable plss reopen my account plsssss sir
My account name is hardik Raj Chauhan

Fri, 16/04/2021 - 3:18pm — mangilal (not verified)

Account disbled

Mera facebook account disbled Kar
diya

Tue, 23/03/2021 - 8:52pm — Hardik (not verified)

My account was disabled

Plsss help me my account was permanent delat pls help me

Sat, 13/03/2021 - 9:00am — Shubhanshu Maurya (not verified)

My real account is disabled

Myfb account shubhanshu Maurya is disabled who my real and important I'd shúbhâñshü MÄÙRyã name se thi this is no of fb account is 70716.59xxx

Sun, 21/03/2021 - 6:27am — Kamal Nayan kasaudhan (not verified)

My account not open when reset pasword i dont get reset code on

Mera facebook account ka pasword bhool gya reset karne par reset code sms nhi aa raha hai kai bar try kiya plzz help me

Sun, 11/04/2021 - 6:41pm — Hariom mishra (not verified)

Sir mai jo post karta hun vo

Sir mai jo post karta hun vo post nhi ho rhi hai kripa karke meri I'd ko khol den aur mai lick bhi nhi kar pa rha hun aur comment bhi nhi kar pa rha hun hamse kya galti ho gyi hai sir pls meri I'd ko open kariye

Fri, 12/03/2021 - 2:40pm — Samira (not verified)

Confirmation code

My id permanently delete

Sun, 11/04/2021 - 9:20pm — Anshu (not verified)

Id note loging

Thu, 11/03/2021 - 1:49pm — Mahesh War (not verified)

My account was hacked

https://www.facebook.com/mahesh.war.7121
This is my account it is hacked by someone he changed my phone number and gmail account
it is linked with my Instagram account it is running now please help me to get back my facebook account

Tue, 29/06/2021 - 8:56pm — Shahid (not verified)

My account hacked plz open the my account sir

Plz help me sir

Thu, 18/03/2021 - 9:35am — Dinkar padul (not verified)

My account hacked

Please my account recovery

Thu, 25/03/2021 - 12:31pm — v v negi sanglapa (not verified)

my hack please open my id

My id password will change please open my id

Thu, 11/03/2021 - 8:04am — Lakhwinder singh (not verified)

My account was disabled

Someone tried to hack my account and post some violated post after that Facebook team disabled my account and now I'm unable to recover my account due to covid 19 pendamic .this account is very important to me as it's my oldest account and i have linked my many apps and game with this account kindly activate my account

Mon, 08/03/2021 - 9:58pm — Mayank tyagi (not verified)

Hacked account

Sir my facebook account hacked. and the hacker changed my account details. How i can delete my account permanently .I can provide all informations that id was mine .It has been hacked now .Sir please kindly help in deleting my account .Thank you

Fri, 02/04/2021 - 12:35am — Anonymous (not verified)

Security Block

My I’d has been black at Facebook scourty plz in lock my account
And mana his no sa Id bani thi go no bnai thi vo no phala sa hi block
Ha please change my no

Wed, 24/03/2021 - 8:26am — Ch Rohit (not verified)

My account was hacked

Please help i can't receive otp my contact no. For reset password..

Thu, 25/03/2021 - 5:42pm — Anjar Hussain (not verified)

Dear Sir/Madam my facebook

Dear Sir/Madam my facebook was haked today I don't know him Please help me

Thu, 04/03/2021 - 6:58pm — Sumansen (not verified)

Account Blocked for some time.

If you believe that this content should not have been removed from Facebook, you can contact the

complaining party directly to resolve your issue:
Report no.: XXXXX
Rights owner: Bharti Airtel ltd
Email: enforcement [at] airtel [dot] com
Trademark: This URL uses the well-known mark AIRTEL that is associated exclusively with Bharti,
Airtel Limited and to which Bharti Airtel Limited hold exclusive statutory and common law rights (as
recognized by Courts as well). It thus creates an impression that the said entity is associated with

Bharti Airtel Limited, which is not the case.
If an agreement is reached to restore the reported content, please ask the complaining party to
email us with their consent and to include the report number. Alternatively, if you believe the
content should not have been removed and wish to contact Facebook, you can contact us by filling in
this form

Please help me to find out resolution for the issue ,

Tue, 02/03/2021 - 3:47pm — vardan (not verified)

password not changed

So i don't have access to my email and old phone number then i heard about this changing password through trusted contacts so i did that actually i have did it almost 5-6 times(successfully) and changed my password so many times but still haven’t received a conformation email to my new email id so my password was not changed.

new mail ID:vardansanan100 [at] gmail [dot] com

Mon, 08/03/2021 - 10:39pm — Race sure (not verified)