Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Wed, 19/05/2021 - 10:08am — Pandit Rupendra dixit (not verified)

Please unblock id

Sir.. my personal facebook id has been locked with out any reason.. please unblock this ..because it,s my personal.

Tue, 18/05/2021 - 8:11pm — Navneet singh (not verified)

Hello sir
I linked my personal Facebook account to Instagram account and due to some malicious activities by third person my Instagram account got disabled and now I'm not able to login into my personal Facebook account.
Sir, I've linked all my important data to Facebook, this is my personal account and it is very important to me. I've not violated any Facebook policy. Please reactive my Facebook account or at least let me login to my Facebook account.
I'm in very trouble sir please help ASAP!

Thanks
Team Facebook

Tue, 18/05/2021 - 12:23pm — Abhishek kumar singh (not verified)

my account disabled

Sir I am Abhishek kumar singh, my user ID is xxxxxxxxxx or commandoabhi007 [at] gmail [dot] com, My Personal Facebook Account Was Disabled Without Any Reason, Sir I Don't Post Any Illegal activities on My Personal Facebook Account, Sir I Follow Facebook Community Guidelines, Sir I Used My Real Name , pics , phone number, This is My Personal Facebook Account, Sir Someone Reported My Facebook Account Without Any Reason, Sir I Stored My Personal Data in My Personal Facebook Account, Sir I Can't Login into My Facebook Account, Sir I Request To U Please Recover My Personal Facebook Account.

Tue, 18/05/2021 - 11:46am — Prabhat Sharma (not verified)

Request to recover my personal account

Sir I am Prabhat Sharma , my user ID is prabhatsharma884 [at] gmail [dot] com, My Personal Facebook Account Was Disabled Without Any Reason, Sir I Don't Post Any Illegal activities on My Personal Facebook Account, Sir I Follow Facebook Community Guidelines, Sir I Used My Real Name , pics , phone number, This is My Personal Facebook Account, Sir Someone Reported My Facebook Account Without Any Reason, Sir I Stored My Personal Data in My Personal Facebook Account, Sir I Can't Login into My Facebook Account, Sir I Request To U Please Recover My Personal Facebook Account. Thanks Facebook Team

Mon, 17/05/2021 - 11:48pm — RAJIV (not verified)

login problem

I am not able to login my facebook ID. It's showing that login approval needed and after continuing there it's showing one option - aprrove your login on another phone or computer. So what should I do in this case. Please help asap.

Sat, 15/05/2021 - 10:56pm — Rajput (not verified)

My account is locked please open it

Please my account is locked please unlock it please

Sat, 15/05/2021 - 4:57pm — Gagan Jadhav (not verified)

Account disabled

Sir mera Facebook account Facebook ne 14/05/2021 ko night me disabled kar diya jis karan me apne Facebook account me login nhi kar pa raha hu. Mera old password kaam nhi kr rha hai aur mein humesha apna password apne mobile no xxxxxxx555 se password reset krta tha lekin ab Nahi kar pa raha hu kisi ne mere account ko hacked krke uski setting change kr di hai. Me apne Facebook account login apne mobile no xxxxxxx555 se krta tha aur password reset bhi apne mobile no xxxxxxx555 se krta tha. Lekin ab nhi kr pa raha hu.
sir please mujhe mera account recover karne me help kare.

Sat, 19/06/2021 - 10:23am — Akash Lolap (not verified)

Disabled my account

Sir. My account is disabled my account name is akash Lolap has been community disabled. Sir I'm sure I didn't break any rules and regulations I respect you and your community guidelines. I am sure that you've made a mistake I request you to review my account again and reopen my facebook account as soon as possible because I've linked my account to various other social media accounts and in gaming like Player unknown battleground . I remember I followed every rules and regulations but still it's disabled .
Sir please review my account as soon as possible and update in your report system.

Account name.; Akash Lolap.
Gmail; akashlolap797 [at] gmail [dot] com
Date of birth . 12 /05/2000.

Fri, 18/06/2021 - 6:30pm — Er shadan (not verified)

Kal raat se mare I'd phone

Kal raat se mare I'd phone nhi ho rahi disable ho gye pls sir mare I'd wapas kar help kar mare I'd ka naam er shadan mare phone no xxxxxxx276 hai jisse maine aapni I'd banye
Sir pls help me

Fri, 18/06/2021 - 1:57pm — Abhishek Paithankar (not verified)

Password has been hacked from another person

Same problem with me from last night. I got email that my password has been reset and location is from texas. What is it?

Fri, 11/06/2021 - 12:08pm — Suman jan san (not verified)

Hello sir , my account

Hello sir , my account disable plz help me my account in account hope u satisfird

Wed, 26/05/2021 - 8:52pm — Moinuddin Rathore (not verified)

Account hack

Please my account recover sir

Tue, 25/05/2021 - 3:50pm — Bhedprakash ganjeer (not verified)

Please help me out

My account has blocked for company
So please review my facebook account

Sat, 15/05/2021 - 4:20pm — Mohammad Nazim (not verified)

When I login my user I'd my

When I login my user I'd my I'd showing locked pls take necessary action to fix it and

Sat, 05/06/2021 - 6:15am — Deepak nagar (not verified)

Sir my account is closed plz reopen my aaccount ty sir

Dear, instagram
I have not violated any of your communitiy guidelines
So kindley consider this request and activate my account back..?
Thank you

Sun, 30/05/2021 - 1:26pm — Jaseel (not verified)

Please recover my account in

Please recover my account in facebook

Sat, 15/05/2021 - 2:27pm — Anonymous (not verified)

Can't log in

Plz help me I can't log in to my account on facebook

Sun, 20/06/2021 - 4:08pm — Sourabh (not verified)

I am not receive otp

Tue, 08/06/2021 - 11:53am — Deka Dipankar (not verified)

Can't log in

Please approved needed problem is in my Facebook account.plz open and log in my account problem fixed.

Sat, 22/05/2021 - 9:23pm — Mohammed Sabirulla Khan (not verified)

OTP not receiving to my mobile number.

I had added a mobile number and the mobile number was not confirmed in my facebook account then i forgot my facebook password, I want to login and change my facebook password.But I can't login and change my facebook password because to reset facebook password the 6 digit OTP is not receiving to my mobile number. I think this problem is due to not conformation of mobile number. Please sir, How should I get the OTP and my Facebook account.

Fri, 14/05/2021 - 1:26pm — Gopal Choudhary (not verified)

Please help me sir my fb

Please help me sir my fb account was hacked by someone and he was changer pass and number both my id is very important for me so you have to provide me link who can doing help of me to login in my account and if you note belhive on me to you have to contact my friends my friends was wating for me I can also connect this with. My free fire account
Please help me. Recover my FB account?

Fri, 18/06/2021 - 10:15pm — Lakshmi anil (not verified)

Sir/mam please give back my

Sir/mam please give back my facebook account this so important to me so you have provided to me. please help me sir

Fri, 11/06/2021 - 10:14am — Ankush Kathpal (not verified)

Did u got your account back ?

Sat, 05/06/2021 - 10:44am — Debasish nayak (not verified)

my account hacked please sir

my account hacked please sir recover my account

Fri, 28/05/2021 - 4:43pm — Bittu Ghosh (not verified)

Ami amar fb account ta delete

Ami amar fb account ta delete kora falachi please ami atakea recovery korta chei please help please

Wed, 26/05/2021 - 6:28pm — P.jeeva (not verified)

My facbook account is hacked

Hello sir, My Facebook account has been hacked. When
I try to login its showing me that the password is incorrect and its changed. Then I also tried forget password, But the hacker has also changed the phone number and email from the account. That's why I totally lost my access, That's why I am sending my identity to proof that I am real owner of this account
Please do something about it
My account link: https://www.facebook.com/jeeva.jass

Yours Faithfully,
P.jeeva

Fri, 21/05/2021 - 11:52pm — Subho pal (not verified)

Please help me

Please help me sir my fb account was hacked. Hacker changed my email,name,number and delete my photo. Please recover my fb account. Hacker changed name now name Ujan Answari

Fri, 14/05/2021 - 11:30am — Gaurav sharma (not verified)

Hacked

My account has hacked I not get verification code please

Thu, 12/08/2021 - 12:43pm — Shreshtha Sinha (not verified)

My account has hacked I not get verification code

Wed, 04/08/2021 - 11:10am — Shiv Choudhary (not verified)

I not get coad

My account is not opening please help

Fri, 18/06/2021 - 12:12pm — Laksh kashyap (not verified)

fb

my Facebook account laksh kashyap is disabled. pls recover my account

Mon, 09/08/2021 - 12:17pm — Ūçhīt kūmār (not verified)

Mera Facebook open Nahin ho

Mera Facebook open Nahin ho raha hai please mera help karo OTP Nahin a raha hai mobile mein mera Facebook important please all Association member

Mon, 09/08/2021 - 12:14pm — Ūçhīt kūmār (not verified)

Mera Facebook open Nahin ho

Mera Facebook open Nahin ho raha hai please mera help karo OTP Nahin a raha hai mobile mein mera Facebook important please all Association member

Wed, 09/06/2021 - 10:01am — Anonymous (not verified)

Someone is using my account

Someone made fake account with my name I want to block the account

Sat, 05/06/2021 - 3:20pm — Kishan Namdev (not verified)

Hacked my account

Sir help me plz
My fecbook account hacked
Plz help me sir

Tue, 10/08/2021 - 11:06am — MUKUND (not verified)

Sir , meri instagram id ka

Sir , meri instagram id ka password kisi ne change kardiya h or usko band krdiya h jiske karan meri facebook id bhi band ho gyi h so plzz meri insta id mujhe vapas krdo

Fri, 06/08/2021 - 12:50pm — Anurag Chaudhary (not verified)

Desiable

Sir My Facebook account is desiable

Thu, 05/08/2021 - 8:51am — Md kashif (not verified)

Password reset

My facebook account password no forget....
Please help me....

Sat, 29/05/2021 - 6:20pm — AShish kushwaha (not verified)

My Facebook account

My Facebook account hakced
Pliz my Facebook account on

Tue, 25/05/2021 - 6:08pm — Sahid Afridi (not verified)

My account hacked by someone

My account hacked by someone
Account info
User name -Sahid Afridi
User id-sahidafridi970 [at] gmail [dot] com

Wed, 19/05/2021 - 9:18am — PARAMESWARA REDDY (not verified)

hacked

please help me to get my account

Fri, 14/05/2021 - 7:51am — Sandeep Nain (not verified)

Account Locked

Dear FACEBOOK My account was locked on 11May now its 3 days goen they are not accepting my IDs even to unlock account. Account Is Under My full control Then also you locked my account so I request you to unlock my account.

Fri, 06/08/2021 - 11:59am — Sachin sharma (not verified)

Dear FACEBOOK My account was

Dear FACEBOOK My account was locked on 5aug now its 3 days goenn they are not accepting my IDs even to unlock account. Account Is Under My full control Then also you locked my account so I request you to unlock my account.

Sun, 20/06/2021 - 10:45am — Satendra Singh Thakur (not verified)

Locked my account I want unlocked it

My account has been locked and is not getting unlocked because the option of LEARN MORE is coming in place of getting started so. Request you to check your system and back my account

Tue, 17/08/2021 - 10:04am — Abhay Singh (not verified)

Sir my account has been

Sir my account has been locked getting any option not show please Facebook account recover sir
Please my Facebook account unlock my mistake Facebook lock sir please help me my Facebook account recover thanks

Thu, 14/10/2021 - 1:58pm — Raj HeRo (not verified)

Please my facebook account

Please my facebook account recovery please

Mon, 09/08/2021 - 4:57pm — Riya singh (not verified)

Mera account locker ho gya

Mera account locker ho gya hai use unlock kr rahI hu to birthday date puchh raha hai jo mujhe yaad nhi hai kya dali hu pr number mere pass hai OTP nhi mag raha hai birthday date puchh raha hai plz help me

Sat, 07/08/2021 - 7:45am — Shivam devakar (not verified)

Dear sir

Sir my facebook account is locked i request you to unlock my facebook account

Tue, 08/06/2021 - 9:47am — Bobidul Akan (not verified)

Submitted by Bobidul Akan

Submitted by Bobidul Akan (not verified) on Tue , 08/06/2021 - 9:45am.
Dear FACEBOOK My account was locked on 11May now its 3 days goen they are not accepting my IDs even to unlock account. Account Is Under My full control Then also you locked my account so I request you to unlock my account.

Tue, 01/06/2021 - 8:36am — Rajat patel (not verified)

Id locked

My ID was locked when I tampon get started option and then tampon next and then tampon the code was send to your email but I can't receive the code.

Mon, 31/05/2021 - 10:15am — DISHAN Rana (not verified)

acount disable to enble

sir plese acount enable

Fri, 13/08/2021 - 1:43pm — Kishan Raju Kamble (not verified)

Account has been disabled

I am using my facebook account from 12yrs, for some unkown reasons, my account has been disabled. Please consider my request to enable it again so that i can use it. Thanking you.

Wed, 26/05/2021 - 6:03pm — Yash Chaudhary (not verified)

Enable fb account

Dear all,
I have an account created by phone number in India,while registering on Facebook lite it immediately stooped and start showing security check.The link is https://www.facebook.com/yashpal.kumar.167
While logging i am not getting sns also
Please help
Regard

Mon, 24/05/2021 - 10:44pm — Bhuvnesh soni (not verified)

Unlocked

Sir my Facebook account locked I unlocked my Facebook account

Tue, 22/06/2021 - 7:16pm — Gautham (not verified)

My Facebook new open the

My Facebook new open the account

Sat, 22/05/2021 - 8:14pm — Sharvan kashyap Rajput (not verified)

Sk

Dear facebook my account was locked on 19 may now it's 3 days goen they are not accepting my I Da even to unlock account . Account is under my full control then also you locked my my account so l request you unlock my account

Wed, 19/05/2021 - 4:04pm — Vetri vel (not verified)

Account locked

Sir please help me my account was locked
Please unlock
Verification phone or email

Mon, 04/10/2021 - 1:21am — devill gaming (not verified)

devill gaming

Help me Facebook team my Facebook account has been blocked please unlock me my Facebook account

Wed, 19/05/2021 - 12:40pm — Raj singh (not verified)

Dear FACEBOOK My account was

Thu, 13/05/2021 - 10:27pm — Dipankar Roy (not verified)

Active my account

I personal account has been disabled from 29/04/2021. I have read the Community Standards and always follow the Community Standards. I have used Facebook account since 15 years. My account is important for me.
Please Facebook Account Team, it's my humble request to you Sir. Please active my account as soon as possible. Thank you for your time and consideration.

Yours Sincerely
Name - Dipankar Roy.
Page Name - Krishna Gallery.
Email ID - imcooldipankar_roy [at] rediffmail [dot] com

Tue, 08/06/2021 - 6:42pm — Amanullah (not verified)

I personal account has been

Yours Sincerely
Name - Amanullah.
Page Name - Amanullah Gallery.
Email ID - amanullaa266 [at] gmail [dot] com

Thu, 13/05/2021 - 5:44pm — Sanju jena yt (not verified)

Sir mera id password bhulgaya

Sir mera id password bhulgaya 3 day please help me mera id important hai

Sat, 19/06/2021 - 6:19pm — Karthik yadav (not verified)

My sim is blacked

Sir my account password marichipoya please recover my id

Tue, 18/05/2021 - 5:44pm — Zoom Alpesh mali (not verified)

Gat code not working

Thu, 13/05/2021 - 5:01pm — Meddy Khatri (not verified)

Unblock my account

I can't sale my products in facebook marketplace.. please unblock my facebook marketplace account ASAP..
I wrote many times in your people's please I'm humbly requesting u to unblock my account..
Thanks
Meddy khatri (Mukesh khatri)

Fri, 18/06/2021 - 6:27pm — Er shadan (not verified)

Disable ho gye mare fb account

Pls mare I'd wapas kar do disable hone rok do pls

Sat, 29/05/2021 - 12:36pm — Sahil Thakran (not verified)

My account has been disabled

Hlo.sir Sahil thakran is my personal aacount
My phone use my friend he done wrong and my account has been disabled
Plz recover my facbook account
My account is personal account

Thu, 13/05/2021 - 6:42am — Sushil Rai (not verified)

Account disabled

Hello Facebook team .
My account was temporarily disabled plz enabled my account to give identify.
Name -Sushil Rai
Number-8115332***

Tue, 15/06/2021 - 11:58am — Vicky rajput (not verified)

Account disable

My account is disabled. Plzz account activity

Wed, 02/06/2021 - 12:10pm — Promodh R (not verified)

My account disabled

Please help me to enabale my account

Wed, 02/06/2021 - 12:08pm — Promodh R (not verified)

My account disabled

Please enable my I will follow all the terms

Sat, 22/05/2021 - 4:03pm — Shokat baba (not verified)

My facebook account has been

My facebook account has been disabled please turn it on again please Facebook team please

Wed, 19/05/2021 - 2:12pm — Dio arjun (not verified)

Fb account disabled

Hi sir my account was disabled in 2 hours pls help me what's the process to able my account account details attached here reply me sir
Thank u dio Arjun

Wed, 12/05/2021 - 5:26pm — Rameshwar Joshi (not verified)

Urgent help

Dear Sir/Mam
My Name - Rameshwar Joshi
Iam facing serious issues in logging in my Facebook account. I had activated 2 step verification in my account. Mistakenly i have deleted the Facebook account from googel code generator. Now after logging into my Facebook account, i dont receive the codes in spite of re installing google authentication app.
I cannot do my Facebook page promotions and Instagram promotions
Kindly help me in retrieving the account back
my email ID - raj [dot] fotographer [at] gmail [dot] com
other id
raj [dot] pacificarts [at] gmail [dot] com
location Mumbai, India

Wed, 12/05/2021 - 2:24pm — Anonymous (not verified)

Not open my account

मेरा facbook id जो कि sudhixman [at] gmail [dot] com से चलता था आज मेरी id open नहीं हो रहा है forgot कर रहा हु तो इसमे किसी और कि id है जो कि Hotmail.com की id है कृपया मेरी id सही करे और फ़ोन नंबर भी add था 9415xxxx48 जो कि ओपन नही हो रहा है अगर मेरी id से कुछ भी होगा तो इसका जिम्मेदार सिर्फ facbook term होगी

Wed, 12/05/2021 - 2:02pm — Varun Gupta (not verified)

request

Dear Sir/Mam,
My facebook account has been locked on 09.05.2021 by facebook team due to unusual activity with my facebook id. After that facebook team took some steps to unlock my account. But due to wrong code entered by me as sent on my mobile no., the facebook team was sending the code on my email id: gupta [dot] varun5941 [at] gmail [dot] com. But i am not using this email id since long time. So i cannot access my facebook id from last three days. I have my mobile no. as mentioned in facebook id.
Please send the code on my mobile no. to unlock my account so that i may access my facebook id and change the email id.

regards
Varun Gupta
facebook id: Varun Gupta(Sunny)
email id: gupta [dot] varun5941 [at] gmail [dot] com

Tue, 15/06/2021 - 9:11am — RavikiranGuttedar (not verified)

My account is disabled please enable

request
Submitted by RavikiranGuttedar (not verifid) on Wed, 12/05/2021 - 2:02pm.
Dear Sir/Mam,
My facebook account has been locked on 09.05.2021 by facebook team due to unusual activity with my facebook id. After that facebook team took some steps to unlock my account. But due to wrong code entered by me as sent on my mobile no., the facebook team was sending the code on my email id: ravikiranguttedar56894 [at] gmail [dot] com. But i am not using this email id since long time. So i cannot access my facebook id from last three days. I have my mobile no. as mentioned in facebook id.
Please send the code on my mobile no. to unlock my account so that i may access my facebook id and change the email id.

regards
Ravikiran
facebook id: ravikiranguttedar
email id: ravikiranguttedar56894 [at] gmail [dot] com

Mon, 10/05/2021 - 10:33pm — Ketan (not verified)

My Account is Hacked please help me

Hi
My account is hacked please give me information for who is hacking my account

Tue, 01/06/2021 - 9:28am — Harsha ferrari (not verified)

Sir, I'm Harsha from

Sir,

I'm Harsha from Hyderabad Telangana India and the Hacker hacked my facebook account so, plzz help me. I beg u plzzz sir and I kept my free fire linked by this account I kept money around 20,000 rs plz help me to recover the account

Mon, 10/05/2021 - 3:06pm — Anonymous (not verified)

My account has been hacked

The one who has hacked my account have changed my email, Phone number and password too.please look into the matter asap
And try to give my account back from the hacker

Sun, 16/05/2021 - 10:31am — Sïd Jï (not verified)

जिसने मेरा खाता हैक किया है उसने मेरा ईमेल, फोन नंबर और पासवर्ड

Please sar open my

Thu, 13/05/2021 - 10:41am — Sivapathi stat (not verified)

My account is account

My account is hacked and change the mobile number and password so please recover my account

Mon, 10/05/2021 - 9:28am — Abhishek Tiwari (not verified)

Confirmation problem

sir when i login my account to my another mobile for some time it was run but when i want to add my email it gives me confirmation page of friend verification but i dont know who are they. When i recieve any friend requests in past i confirmed it. If dont know who are they then how i pass it. Sir please help me.

Thu, 13/05/2021 - 1:14pm — Bhabasankar Pal (not verified)

My fb account is hacked

My facebook account is hackked. Hacker change number, password, gmail and name. Hacker use this facebook account name Ujan Answari.

Please help me sir please recover my fb account I ready to send my all government details.

Sun, 09/05/2021 - 11:59pm — Mohit (not verified)

Account disable

Am also upload my id but ur response is zero.
If u have don't any work,so Facebook disable anybody's account.
And i requested to you please reope my account.
Thankyou

Thu, 13/05/2021 - 11:35pm — Kuldeep jaat (not verified)

Hi, sir, I account is ban,

Hi, sir, I account is ban, due to I did some wrong by mistake, sorry for thar, I need my account back.
Thank you

Sat, 12/06/2021 - 4:33pm — Sk Farhan (not verified)

My account Ben has locked plz sir my account unlocked

We saw unusual activity on your account this May meanthat someone has used your account without your knowledge

Thu, 13/05/2021 - 11:32pm — Kuldeep jaat (not verified)

Review my account

Hi sir,my account is disable, review my account, I need my account back, thank you

Sun, 09/05/2021 - 8:27pm — Devam singh Tiwari (not verified)

Account disabled please help

Hello
My name is Devam singh Tiwari . I am a Facebook user since 2007 my account has been suspended or banned since last 14 days and that has also caused my Instagram and WhatsApp account suspension too . I have written email and provided all the information required but still my account has not been given back to me . I am a responsible and a good member of the community .I have not broken any community guidelines knowingly please help me get back my account I beg you.

Mon, 17/05/2021 - 9:43am — Dharmpal Rahaver (not verified)

My account open

Sir my facebook account is not opening, I had blocked my profile for security, but later tried opening it's not opening, could u please help me out as there are too many Photos which is very personal.. please help me to recover my account