Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Sat, 17/04/2021 - 2:43pm — Riyaz Aly (not verified)

Disabled account

Sir my personal Facebook account has been disabled my facebook account has been linked my free fire account and other and I am spend money on free fire so sir plzz enabled my Facebook account

Sat, 17/04/2021 - 12:18pm — Tarun ahuja (not verified)

My fb account i think hacked or blocked not login

Sir my facebook account 3 month not use but now open in same divice wrong password error recovery pasword send only yahoo mail i have loss yahoo mail id my buisnis page in this account plz reopen my account its to urgent plz sir forget password after options i cant acces this mail options click and sorry options

Sat, 17/04/2021 - 11:32am — Manish (not verified)

Disabled account

Hello Sir/Mam My Facebook account is suddenly disable I use this account for past 4-5 years. But I don't know but happen and my account is disabled. I hope you look my problem and Recover my account as soon as possible.

Fri, 16/04/2021 - 11:10pm — Shah Nawazkhan (not verified)

LOCKED ACCOUNT

I AM A REGULAR USER OF FACEBOOK SINCE LAST 10 YEARS, ON 14TH APRIL,2021 MY FACEBOOK ACCOUNT HAS BEEN LOCKED. REQUESTING TO UNLOCKED MY ACCOUNT AS EARLY AS POSSIBLE.
THANKING YOU IN ANTICIPATION.

Fri, 16/04/2021 - 10:31pm — Deepak (not verified)

For Recover Disable Account

Hello Sir I Real User Of this account Your Security System by mistake Disable My Personal Facebook Account And you have Disable My account due to Against Facebook Community Standards. I am in depression But I Am provide You all identity With enough to Reopen My Facebook Account No-one Help me I hope you look My Appeal And Open My Facebook Account as soon as possible Thanks
Facebook Team

Fri, 16/04/2021 - 2:21pm — Vishnu Kumar (not verified)

My account got disable

I am using my FB account and suddenly my account got disable and allow me to use my FB account again. Why Facebook had disabled my account without providing any information.

Please contact me through the below mail id:
evougesolutions [at] gmail [dot] com

Regards,
Vishnu

Fri, 16/04/2021 - 11:48am — Lokesh khare (not verified)

Account locked

Dear facebook team my account in locked and did not show confirm identity option and show my old email that was deleted permanent so please unlock my account as soon as possible and Back my account..
Thnx fb team

Thu, 15/04/2021 - 5:21pm — Anonymous (not verified)

Account block

I am not getting use facebook my account has been disabled but the fact is that i don't know what's wrong I do

Thu, 15/04/2021 - 10:06am — Albert gill sikhwala (not verified)

Hacked my fb id

Sir mene apni fb I'd ka password kisi ko nhi diya fr bhi meri I'd hack ho gyi sir USS hacker ne mera number htaaker gmail add kr diya apna so sir aap pls uska gmail romove krke mere albertgill729 [at] gmail [dot] com PR I'd ko attech krdo sir pls agar koi proof bhi chayie to main apna adhaar card bhi dikha skta hu ya apna photo sir mujhe umeed hai k aap meri help jarur krenge

Thu, 15/04/2021 - 8:44am — Anishek Thakur (not verified)

My account has been locked

Hello facebook team
My account has been locked sinse 12 days but not unlocked yet. So you are requested to unlock my account and confirm my identity.
Thank you

Thu, 15/04/2021 - 12:19am — Sandeep Malhotra (not verified)

My Fb account is hacked

Please provide me with certain steps to recover my hacked account if in that email address, Mobile Number are also changed.

New mail and phone number hase been updated by hacker.

Wed, 14/04/2021 - 8:56pm — Anonymous (not verified)

Account hacked and disabled

please help me, recovering my account, I have not violated any community guidelines. my account was hacked and account was disabled. please help me get back to my account. My Facebook and Instagram was linked and therefore I am unable to log in to both the accounts.

Wed, 14/04/2021 - 1:54pm — Raghavendra (not verified)

My account was locked

Mera Facebook account lock hogayi..
Please merey account unlock kijiye

Tue, 13/04/2021 - 8:31pm — Kamal Raj raj (not verified)

My account disabled

Tue, 13/04/2021 - 12:35am — Krishnamoorthy (not verified)

sable only

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Mon, 12/04/2021 - 12:04pm — Jayrajsinh parmar (not verified)

My account is hack

Someone tried to hack my account and post some violated post after that Facebook team disabled my account and now I'm unable to recover my account due to covid 19 pendamic .this account is very important to me as it's my oldest account and i have linked my many apps and game with this account kindly activate my account

Sun, 11/04/2021 - 10:03pm — Prince Nagpal (not verified)

Not receiving login code on mobile

I am not receiving login code on my mobile.
Plz solve problem as soon as possible.
In app facebook asked login code but facebook not send it to me.

Sun, 11/04/2021 - 3:39pm — Arpit Jha (not verified)

My account is not opening plzzz help me

Dear sir or mam Respected ! I have a Facebook problem that any time anieay facebook takes otp and indentity in my I'd because I have no friend on Facebook ! One day I change my email address or number that day is unlucky day and my I'd has been going on idetentity problem ! PlZ HELP ME MAM OR SIR I AM SO POOR

Sat, 10/04/2021 - 8:05pm — Prathmesh budh (not verified)

My account disabled

28/03/2021

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account... Sir my Personal facebook account plz eneble account sir....

Sat, 10/04/2021 - 6:24pm — Alice Nichols (not verified)

A crazy person just disconnected me for no apparent reason

I have been up all night working on my nonprofit business and creating a Facebook page. However, it is kind of difficult to implement and create a Business Facebook page. I am angry, upset, and disturbed. I was just working on my Business Facebook page when some mentally retarded person told me I was in someone else's account, and she or he told me to send them pictures of me. This is harassment, and I know why I am being harassed, but I am LMAO. I had to try sending in pictures five times and two different sizes. Facebook link kept saying the pictures are too small. A 5X7 is not small. I sent in a 5x7 twice, and an 11x14 It is clear to me that this person is a crazy NUT. He or she disconnected me because he or she has previously been stocking my Facebook page and do not like who I voted for in the January 2021 election, and now the NUT has disconnected me for no reason.

After I sent the pictures this message appeared. I have not been on Facebook since January “We Received Your Information If we still find that your account didn't follow our Community Standards, it will remain disabled.” We are always looking out for the security of people on Facebook, so until then you cannot use your account.

However, I am still LMAO. I need someone from the corporate office to give me a call or email me at nichols [dot] alice [at] outlook [dot] com because I have not posted on Facebook since January 2021 and some NUT disconnected me because he or she has nothing better to do but harass people. Quest what is you are mad about who I voted for that is your business. Blue!

Sat, 10/04/2021 - 9:47am — Choudhary jitendra Chhaba (not verified)

My account disable

Sir my account account has been disable plz correct my account

Fri, 09/04/2021 - 8:22am — Nawaz Rahi (not verified)

Reviewing Your Information May Take Longer Than Usual Thank you

Hello Sir, My account has not been reviewed yet and today is going to be a long time .But My account is not opening in any way .
So through this we request you to open account and I hope you will open my account
Problem
Reviewing Your Information May Take Longer Than Usual
Thank you for sending your information. We have received it.

We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. It may take longer than usual to review your account.

We're always looking out for the security of people on Facebook, so until then, you can't use your account.

Thank you for understanding.

Log Out From Karan Aujla
Download Your Information

Thu, 08/04/2021 - 12:17pm — Kittu Raghuvanshi (not verified)

Unlocked

My facebook account was locked my fb name is kittu raghuvanshi is my account plz unlocked my account

Tue, 06/07/2021 - 8:01pm — Prashant kumar jaiswal (not verified)

Please unblock my Facebook

Please unblock my Facebook account

Mon, 05/07/2021 - 3:13pm — Azad khan (not verified)

Fb account disabled

Facebook account disabled plj unlocking account

Fri, 02/07/2021 - 9:09am — Mustafa Jhaveri (not verified)

Account boosting unavailable and locked

Hi,
I have been regulary been boosting my business post since nearly a year and has now been locked last week.
Kindly unlock my account and also give me details on what wrong i have done that the account was locked. This will ensure that I don't do the same and keep my account open for boosting.

Tue, 06/04/2021 - 10:16am — Fazil ahmad (not verified)

I forgot my password when I try to generate new password otp did

06/04/2021 - 10:10am
Hello, I forgot my password, when I try to generate new password otp didn't receive. Please help me this was my main account and many site are linked to that account. Please help me.

Mon, 12/07/2021 - 5:35am — Kazi Md Murad Ahmed (not verified)

Forget my password

I am not logging in to Facebook. I want to change the password but I am not giving the password

Mon, 05/04/2021 - 10:26pm — Er Vinod Parihar (not verified)

Dear Sir My Personal Account was disabled

Hello sir I'm real user of this account. Your security system by mistake Disabled my Personal facebook account and You have disabled my account due to against Facebook Community Standards. But I'm provide you all identity with is enough to reopen my Facebook account i hope you look my appeal and open my Facebook account as soon as possible, Thanks.

Sun, 11/07/2021 - 10:27am — Rajeev Barjatya (not verified)

Enable my disabled account n

I have been a Facebook account holder for last many years. My activity on Facebook has always been according to Facebook standards. I fail to understand what happened this time, what mistake i made that my account was disabled. Only reason which I understand is that I accepted many friend requests from unknown people. I am really sorry for that and would request to to kindly unfriend all such new friend additions. I badly need my Facebook account back as it is linked with my messenger, instagram and many other apps. I would request you to kindly reinstate my Facebook account.

Sun, 11/07/2021 - 8:47am — Munendra Pal Singh (not verified)

Recovery my fb account

Mon, 05/04/2021 - 6:03pm — Shivansh mishra (not verified)

My account is disable

Please open my account

Sat, 10/07/2021 - 9:36am — Gk chaudhary (not verified)

My account is disabled

My account is please recovery
30 days plus my account disable

Mon, 05/04/2021 - 4:01pm — Ram Nithin (not verified)

Sir my facebook account was

Sir my facebook account was bymistake went wrong so please reback my account its my personal account please recover my facebook it is linked with instagram and pubg account so with Facebook iam linked with those accounts so now totally those two accounts also disable because of Facebook linked so please reback my account sir if i make any mistakes please forgive this time

Thu, 01/07/2021 - 4:51pm — Bharti sirohi (not verified)

fb account

Sir my Facebook aacount i delet bymistake my personal account please reopen my facebook account likned in gmail id

Mon, 05/04/2021 - 12:29pm — sharif balak (not verified)

sir /madam i m using

sir /madam

i m using Facebook many years but last week my account has been blocked

plz recover my account

Fri, 30/04/2021 - 12:02pm — Rohit babu (not verified)

Mera login nahi ho raha h

Mera id login nahi ho rha h

Wed, 28/04/2021 - 3:31pm — Umang agarwal (not verified)

Fb blocked sir

Sir mera I'd blocked hogya hy mere kuch galti se sir ye galti my dobara nhi karuga plz mera I'd unbolcked kar diyjiye

Mon, 26/04/2021 - 12:04pm — Rayhanpaul (not verified)

My fb had disabled

I don know what happened in my fb account. Its very important for me.
Pls sir/mam recover my fb account.

Sun, 25/04/2021 - 6:35pm — Arun garhewal (not verified)

My sir Facebook se like Nahin

My sir Facebook se like Nahin ja raha hai dusre ko banaa do na bhai

Sun, 25/04/2021 - 3:06pm — Dnyanesh S. Khawane (not verified)

my account is hacked

plz help me facebook my account is hacked

Wed, 21/04/2021 - 6:40pm — Akkidasari kesav (not verified)

Respected sir give me my

Respected sir give me my account

Sun, 18/04/2021 - 12:32pm — Irfan malik (not verified)

Sir, madam

I am using facebook many years but yesterday my account has been hacked

Thu, 15/04/2021 - 5:34pm — Minaxi (not verified)

Recover my fb account

Respected sir/mam,
I am using my fb account form.many years but on 2 april 2021 my account is blocked . Kindly recover my account.

Mon, 05/04/2021 - 10:56am — Chhantea Azyu (not verified)

Request for accommodation

MY personal facebook account which was linked with many of my important profile was hacked by someone I don't even know and they try to steal my pubg account worth about Rs 10k. I am trying every method to retrieve my account but none of them worked. So I really needed help before 24 hours else my pubg account will be permanently unlinked with Facebook account. I request you to please contact me as soon as possible, I am glad to give you every of my owners identification of this hacked account

Sat, 01/05/2021 - 3:35pm — Dantroliya Mohammad (not verified)

community disable

Hello dear facebooka team my name is dantroliya mohammad my account community disable without any reason because someone give you wrong information about my account sir i request you open my account because this is my personal account i will give u my government id card you check my id card and open my account

Thanks Facebook team and specially zuku sir

Sat, 03/04/2021 - 1:27am — prienc ritesh (not verified)

d'not recive code

This has nothing to do with emails. Me got a new phone and can't remember his password to reset his fb account. FB keeps saying that they are sending sms texts to his ph # with a code but he is not receiving the texts with the necessary info to reset his account. We have tried many times. He only accessing fb via his phone.

Sun, 02/05/2021 - 10:49am — ravikant yaduvanshi (not verified)

not received login and forget password otp in mobile no. and gma

sir mera accounts log in nahi ho raha hai mai password bhul gaya hu or . password forget karne par mujhe otp prapt nahi ho raha hai.

Sat, 24/04/2021 - 8:35pm — Anirban Adhikari (not verified)

I can't get the code of forgetting password...I

I also didn't get the password reset code bcz I have registered only my phone number please help me please....

Sat, 17/04/2021 - 7:17pm — Krishna (not verified)

Blocked

Hello ma'am my Facebook page is block and when I am trying for verification then code not received. please slove this error.

Thu, 01/04/2021 - 11:24pm — Vikasbaghelupp (not verified)

My fb id is not working

Plz help me
My parmanent fb id is not working

Fri, 23/04/2021 - 4:43pm — K. Kowshik (not verified)

My Account has been locked

Hello sir/Madam your security system has been locked my real facebook account now i am sending my real proof please sir review it and reopen my real facebook account.

Mon, 02/08/2021 - 8:26pm — Daru bazz akshay (not verified)

Every post not share

My post is not shared not likeMy Facebook is real

Thu, 15/04/2021 - 4:35pm — Das madhab (not verified)

My id is not working

Please early open my facebook account

Tue, 03/08/2021 - 6:01pm — Vishal Sharma (not verified)

My Facebook account certainly

My Facebook account certainly log out from my free fire account. Please Recover my Facebook account.
Thanking you.

Thu, 01/04/2021 - 8:09pm — gayatri thakkar (not verified)

i m not able log in to my id

plz help may be due to several times of trying to login my id is blocked by facebook. I was not able to log in bcz my account is showing that it is not attached to my email or number but now it is showing that but now i m not able to log in .. plz guide me how can i get myself unblocked nd get my id back..

Thu, 01/04/2021 - 7:43pm — Swapnil kotgire (not verified)

My password bhul gaya hu

Sir mera passward bhul gaya hu muje ohi chahiye plz meri help karo

Sat, 24/07/2021 - 11:41am — Akashkumar (not verified)

My I'd fecbookunlock

My I'd fecbook unlockplzz

Thu, 22/07/2021 - 3:49am — Yogendra singh chohan (not verified)

Password forgot

Sir, I forgot my facebook password so I don't use facebook
Please help me

Wed, 28/04/2021 - 7:58am — Sita Ram Prabhakar (not verified)

Forgotten fb password

I have forgotten my fb password.Kindly help me.

Thu, 15/04/2021 - 12:35am — Abhay kesarwani (not verified)

Password forgot nhi ho rhe hai

Sir maye apna password bhoole gya hu mera forget password bhi nhi ho rhe hai

Mon, 12/04/2021 - 4:53pm — Prathvi Kadwal (not verified)

I no received otp

I need my Facebook account but I no receive my 8 and 6 digit
Code my mobile and I am not reset my password

Mon, 30/08/2021 - 2:25pm — Shivam Kumar soni (not verified)

I will request the activate my personal account

Hello sir I'm real user 15 years off this account.your security system by mistake disabled my personal facebook account and you have disabled my facebook account due to against Facebook community standards.but I'm provide you all identity with is enough to reopen my account I hope you look my appeal and open my facebook account as soon as possible thanks..my all personal document and a lot off photos in my account.i will need my personal document kepp in my personal Facebook account.
Facebook I'd name : smilyshivam
Email sonishivam6548 [at] gmail [dot] com
All document: Shivam Kumar soni

Thu, 01/04/2021 - 6:47pm — Aravindan Iyer (not verified)

Disable Account

Dear Sir / Madam,

I am using my FB account from the past 6 - 7 years and suddenly my account got disable and i have provided my id proof, so can you approve it and allow me to use my FB account again.

email : aravindan [dot] iyer [at] hotmail [dot] com

Thu, 01/04/2021 - 4:41pm — SANTOSH (not verified)

Cannot reset password. Not getting OTP on mobile.

I forgot my FB password and tried to recover but no luck. Not sure why I am not receiving OTP or passcode on my registered contact number to reset my password.. Looking for help. Kindly help me.

Thu, 01/04/2021 - 1:46am — Mayank singh (not verified)

Accont blocked

Sir/mam
Mera FB account block ho gaya hai meri help kro mera fb account unblock karne mein.please
Thank you.

Sun, 02/05/2021 - 11:12pm — Vishnu (not verified)

Please unlock my fb id request

My facebook id was locked on apirl 20 2021 please unlock my facebook account

Thu, 22/04/2021 - 6:07pm — Khasela Khan (not verified)

My account has been Loked palse unlock my account

My account has been Loked palse unlock my account my account coonted free fire and me by account rs 20000

Wed, 21/04/2021 - 12:42pm — Amok Negi (not verified)

Account blocked

My fb is blocked in 16. Aprail so pless unblock my id

Wed, 31/03/2021 - 8:53pm — Harsh (not verified)

SOMEONE IS FAKING MY PHOTO ON HIS PROFILE

Sir i need immideate help because someone has took a screen shot of my story and made his profile picture and no other way is working of reposting that profile, i need help to shut down that profile, please help sir.

Wed, 31/03/2021 - 4:31pm — Majidul haque (not verified)

Sir I'm suffering for a

Sir
I'm suffering for a facebook fake account of majidul Haque since ten days. He also uses my own photo in his facebook profile and also he also sensitive post against local people. And make bad comments against local people
So I therefore requested you kindly banned this fake facebook account of Majidul haque then I shall remain grateful to you forever

Wed, 31/03/2021 - 2:19pm — Mahipal Singh Rao (not verified)

For reactivate my permanently deleted fb account

My fb account permanently deleted which is connected with 73599xxx68 ph number but I can't login my account after 6 months

Wed, 21/04/2021 - 8:05pm — ashis kamal (not verified)

Unavailable my account plzzz

Wed, 31/03/2021 - 1:18pm — Ankit (not verified)

Account disabled

My account is disabled i don,t know what it happens.please help me..

Sun, 28/03/2021 - 4:55pm — Jagtar Singh Sidhy (not verified)

Unable to access my account.

Hi,
I have forgot my password when I try to reset my password by entering my mobile number, I do not get the OTP. Please help me.

Sat, 27/03/2021 - 8:20pm — Kruanl Parmar (not verified)

Account disable

Dear Sir/ Madam
I have been using Facebook account since many years and last week my account Disabled.. Can I know the reason for disabled? Kindly please recover my account...

Wed, 28/04/2021 - 9:05am — Raju Murmu (not verified)

Account disabled

Please recover my account

Thu, 22/04/2021 - 8:21pm — Vishal sharma (not verified)

My personal was disabled

hello sir i' m real user of this account you have disabie my account sir pazz my facebook accounti help sir open my facebook account

Fri, 26/03/2021 - 12:47pm — Chandan Dutta (not verified)

Account Locked

Please unlock my account

Sat, 01/05/2021 - 11:09am — Deshraj (not verified)

Please unlock my account

Sir, Mam

Sir i request please unloked my account

Thanks
Deshraj

Sat, 24/04/2021 - 6:03pm — Ganpat Kumar (not verified)

Hello sir, Your

Hello sir,
Your security system has been locked my Facebook account.I Am sending my real proofs.please sir review it and reopen my real Facebook account.
Thanks Facebook team.

Thu, 22/04/2021 - 1:40pm — Jaan Mohammad (not verified)

Login code problem

Enter login code to continue
It looks like you haven't logged in from this browser before. Please enter the login code from your phone below

Mon, 19/04/2021 - 6:29pm — Apar kamboj (not verified)

Deactivated

Someone made another ID in my name
Sir jis larke ne mere name se dusre id banai h mujhe uska na name pata h or na he us ke email ID... Please sir help me.

Wed, 24/03/2021 - 8:10pm — N JAT (not verified)

I am unable to login in my

I am unable to login in my facebook account because i made account for conecting with garena free fire and now it ask to confirm my id . I dont know my friends and cant contact them for code .please help me to get back my account as soon as possible.

Wed, 07/07/2021 - 8:26pm — Ashika Tiwari (not verified)

I am unable to login my I'd

I am unable to login my Facebook account because I made account for contacting with gardens free fire and now it ask to confirm my I'd I don't know my friends and cant contact them for code please help me to get back my account as soon as possible.

Fri, 30/04/2021 - 11:33am — Muthumani P (not verified)

My Facebook account not

My Facebook account not working please help me

Wed, 24/03/2021 - 10:23am — Raghvendra Singh Nirwan (not verified)

My account is disabled

Please help me

Lost my business &

Tue, 06/04/2021 - 10:00pm — Andeep redhu (not verified)

Account disabled

My account has been disabled for a month please do something this is my main account so plz request them to activate my account

Tue, 06/04/2021 - 8:14pm — Andeep redhu (not verified)

Account disabled

My account has been disabled for a month please do something

Fri, 02/04/2021 - 12:24pm — Anonymous (not verified)

Account is Disable

Sir My Official Facebook Account Linked To Instagram Account.But Now Sir My Official Facebook Account Was Disabled Without Any Reason.Sir I Submit My Request To Facebook Team.Sir I Follow Facebook Community Rules.Sir I Don't Post Any illegal And Sexual Activity on My Facebook Account.Sir I Used My Real Name. Name and Date of Barth Matches With my Official Facebook Account.Sir i Request To you Please Recover My Official Facebook Account