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CRED Customer Care
Updated on Friday, 12 July 2024 - 11:38am
Email
Organization:
cred.club
Website:
Official Website - support [at] cred [dot] club (For General Query)
Install App
Contact Support
Contact Through Chat :
- Open the CRED app and click on 'get support'.
- You have options to check recent conversations with support team, FAQs, and raise an issue
- If you have already reported an issue to support team, you can check updates through the ‘recent conversations’ link
- You can check the FAQs section to get answers to some common queries
- In case you still need more help, click on 'need more help?' to raise an issue and get support from customer care team
- Click on the query topic from the options provided on the screen or press on 'other issues' to get help on a specific issue
- Support team will help you to get your query resolved
Contact Through Social Media :
- Facebook : You can send your queries at @support.cred or visit page - @CRED.club.official .
- Instagram : You can ask questions at cred_club or scroll the page for the latest updates and offers.
- Twitter : To get any kind of support contact at @CRED_support or visit page .
- LinkedIn : You can also visit CRED's LinkedIn page to get all the latest updates from the organization.
For Grievance/Complaints
If your query/issue remains unresolved by CRED support, you can escalate it to :
- If you have any query or complain, firstly you can contact to the Grievance Officer by mail at complaintsofficer [at] cred [dot] club or grievanceofficer [at] cred [dot] club
- You can also Fill the form online .
- Your issue will resolve within 30 working days.
Grievance Related To UPI Transaction
Step 1:
- If your have any query or complaint related to UPI transaction, then you can contact support system through support [at] cred [dot] club .
Step 2:
- If your query is in resolved in step 1, then contact to the third party application providers, National Payment Corporation of India (NPCI).
Step 3:
- If you are still not satisfied by the solution given in Step 1 and 2, then you can lodge your complain online through Ombudsman for Digital Complaints.
Return/Replacement
- For any Query or assistance related to return/replacement, please read
Comments
Rent not receive landlord
Maine cred se landlord ko 4000 rupaye send kiye the jabki landlord ka account number by mistake two digit kam tha Fir Bhi Mera Paisa Mere card se debit क्यों हुआ और ट्रांजैक्शन सक्सेसफुल दिखा रहा है
rent amount
Rent amount not credited land holders account ,amount directed from my credit card today ,rent amount is 5000
Need confirmation about wrong transaction
We made wrong transaction. The money got debited from my account. I enquired that receiver bank account number was wrong there is no account with that number. So I need written confirmation about that the transaction was made to not existing back account number.
Please reply as much as fast.
RBI Guideline for Payment App
As per RBI Guideline , there must be phone number and Payment app must setup call center to facilitate user complaint , no phone number means this app must be ban from the Google App Store
House rent can not received in lendrod account
Sir..
My account citi bank send money in Leandrod account. But not credit in lendrod account payment debit in my account
4 days complete but bleance not credit my account
credit card payment failed
My first experience with cred is hilarious I made a payment of eleven thousand rupees through your app and after
completing the transaction I got a msg and watsup msg also stating for successful payment of my credit card and but soon after the message I get another message saying that my payment towards my credit card is failed and amount refunded with in 5 working days. I tried to contact their customer care but all the numbers are showing switched off then I mailed on support team of cred they are replying a system generated mail and asking me for installing cred app to resolve my query. I messaged on their watsup number also but it again sending me a link to download the cred app. I tried for 1 hours, searched every were but I didn't get a proper solution where I contact with cred. so I deleted the app and writing my first experience with the cred here. hope my query get resolved faster.
thank you
Rent amount not received in landlord account
Rent amount not received in landlord account
Rent amount debited from card but not received in landlord account more than 3 days completed. But in transaction history it displayed as transferred to landlord account. Kindly refund in my credit card.
rent amount not deposited in landlords account
Rent amount not received in landlord account
Rent amount debited from card but not received in landlord account more than 5 days completed. But in transaction history it displayed as transferred to landlord account. Kindly transfer the amount immediately to my landlord account.
Rent amount not received in landlord account
Rent amount debited from card but not received in landlord account moren than 30hours completed. But in transaction history it displayed as transferred to landlord account. Kindly transfer the amount immediately to my landlord account.
Rent amounts - 48000 @ 49236.
Rent amt not depoisted to landlord
I tried paying maintainence through adding credit card but the amount is not credited to landlord, i received the sucessfully credited to landlord but the amount is not credited.. kindly arrange the call back or do something it is so urgent
Amount deducted but rent transaction failed
Amount deducted but rent transaction failed.
I want my money today itself at any how.
This not good to take 5-7 day's can't affordable
Rent amount not received in landlord account
Facing the same problem. Kindly let me know if the problem resolved
Payment successfull but not add to land load account
Yesterday afternoon I make payment through cred app morethan 30hr finished but still not add money
What I need to do sir... Please help me