CRED Customer Care

Organization: 
All India Number(s): 
  • 78700 78700 (Whatsapp Support Only)

Emails

  • Support [at] cred [dot] club (Support)
  • feedback [at] cred [dot] club (For product feedback)
  • grievanceofficer [at] cred [dot] club (Complaints)

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Important Links

Contact CRED customer care through social media

  • Facebook
  • Twitter
    • To get any kind of support, DM @CRED_support or visit our page - @CRED_club - to get the latest updates and tweets.
  • Instagram
    • DM your questions at cred_club or scroll the page for the latest updates and offers.
  • Linkedin

Comments

Rent payment not rcd

When i will get the payment, you have given me commitment that it will be credited by today. 72 hours passed
Still i have not received plz help me and transfer the amt
Mob no is

MY PEMENT NOT REFUND TO CARD

Dear sir

I am send to office rend , Pement filed
End not Receive to my card please help me

Rent payment holder not recived

I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 72 hours now.

Cred is using our money for more than 3 days. And they don't even have customer support over phone. No proper customer support channel

Rent payment

I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 72 hours now.

Cred is using our money for more than 3 days. And they don't even have customer support over phone. No proper customer support channel

Hello cred I paid 10000 by

Hello cred I paid 10000 by using cred app, amount was debited from my account and it shows payment failing,due date is so near please kindly refund my money I need to pay credit card bill

Payment debited but actual amount not credited

I have done transaction as on 26th May for my ICICI credit card Amount of Rs 1399 But in my UPI account Rs4398 debited and only Rs 1399 credited in credit card account requesting you to pls check and help in this regards

Dear Sir. Greetings for the

Dear Sir. Greetings for the day. I had taken loan from Cred through my mobile no : 06297962022xxxxxx cred refund amount. But EMI is not deducted which was suppose to

Dear Sir/,. Greetings for the

Dear Sir/,. Greetings for the day. I had taken loan from Cred through my mobile no : 6297.96.2022 cred refund. But EMI is not deducted which was suppose to deduct on cred app service..

not yet refund amount in my account

Hi Team,

Last 7 days I am waiting my money of RS. 3430/- . while paying my electricity bill payment was deducted from my account but not reflected or paid my electricity bill.

Transaction ID-: 8L0J8GDX95X0

I hope will get positive feedback from your side....

Reactivating account on the phone number ending 3290

You have such a bad Customer service.
Unable yo reactivate my account nor am I able yo contact anyone, nor do you people have the courtesy to reply to emails, what is your grievances officer doing and where is your support team?

Reg: jumbo loan payment issue

Hi Cred,
I paid due amount Rs 12532 /- through CRED Application on 4th January 2022. But still your not not the payment , last 4 months i'm following with CRED Team still iam not getting proper update kindly help me to clear this issue , i already all the bank statement to CRED but your not responding properly.
jumbo loan payment ticket ID 3740074

Regards,
Jagadeesh S

Payment not reflected

Dear Sir/Mam,

As i made the payment of Rupees 25000/- as on dated 16-May-2022 but the amount not reflected in my card payment please resolve this issue as it already takes more than a week.

Regards,

Anil
Con. No. ******3144

Payment not reflected.

I have made a credit card bill payment and the bank has not received it yet. Please help regarding this. Bank has also charged me the late fee because of you.

Refund policy

By mistake I have added incorrect credit card 6297.96.2022 details in cred app and made payment of amount Rs 5038/- My transportation ID is 9Z9RX1WJ3E1. Request you to please cancel this transaction and refund the amount in my account. please find attached and helping me...

Dear Sir/Mam,. cred for the

Dear Sir/Mam,. cred for the day. I had taken loan from Cred through my mobile no :.94334.76191 cred refund amount. But EMI is not deducted which was suppose to deduct on 02-09 cred app services refund amaunt sir 15000 rs….

money not recived

i do my payment with cred app but my money not received in hdfc credit card app

My amount is debited

Dear sir,

My Name is Bagul Ravindra Shantaram,my amount is debited my account no 3834 now it's showing failed kindly refund the amount due is near so kindly resolve the issues

About payment

I was tryinyg to pay 4700, but from my account 5449 amount has been debit. Please give me the sure reason about my deducted money, otherwise i will complain about that.via UPI why 5449 amount was deducted by my account..give me the sure reason.

Rent payment pending plz emergency

Paymant account emideate.vary bad pamant

Payment issue

Dear sir,
I'm struggling for credit card payment.
On 8 Apr 2022 Transfer amount Rs 29966.00 Axis Bank through Cred to Sbi credit card Amount will debit in Axisbank Bur not Credit in SBI credit card
I completed to axis bankers he told amount transfer is successfully he told you ask to CRED Department.

payment not credit to account after payment failure

payment not credit to account after payment failure
I paid my MSEDCL bill on 02 May two request payment. However transactions failed. Today is 03 May. I have not received my money.
Who will pay the MSEDCL bill due for 04 May last date.
Please revert back immediately!!

I have paid Credit card

I have paid Credit card payment for citibank through Cred and it is not reflecting on the card. Still no luck where is

Referral issue

I was referred one of my friend but I didn't get any cash back very very waste app no customer service

Double debit from bank account and no credit into CC

Hi I have been chasing CRED on grievance email but to no avail. The amount is big and they are just relaxing as if it is part of their design. The bank is also screaming at me for a keeping negative balance in the savings account. Plus Credit card company chasing me for payment. The overall total mess created by CRED with not a single person responding to all my emails. They claim they called me but that is about it..

Can any anybody else resolve the issue for me..

Payment issue

I am paid our card payment today in cred app but not clarify this payment is successful or not

My credit card payment is not

My credit card payment is not received

Bill payment issue

Bill not updated

Cash back

Cash back hold

MAY I WIN CRED BOUNTY CROMA VOUCHER BUT THIS IS NOT WORK/REEDEM.

CROMA CODE IS
CRMA1KCRIPL1E99ZTHG

THIS CODE IS NOT WORK/REEDEM AT TIME.

Credit card payment not settled

I have made my credit card payment of RS 37767 on 3rd April 2022 it's almost 20 days still amount not settled in my credit card I have contacted all the possible ways
Now new statment generated with late payment and intrest charges
In complent there is no resolution as of now
Kindly resolve my issue on priority

Complent Number - #3540277
Amount 37767

Regards
Siddu

My credit card payment refund has not been done yet

Hello cred team,

I have paid my bill for the credit card and its not done due to technical issue at ur side and redund is not done yet . Due date is also over now im getting charges . Please look into this on priority

Payment stuck in Cred app

As on date 15.04.2022, I was made payment Rs.19,987.00 to make payment of my credit card vide order id PRJ06WJ4E4YW. I have received a message that it failed. but at the same time the amount was debited from my bank, it did not hit my credit card. My payment is stuck.
Please revert me at earliest.

Payment not reflecting in my Credit card

I had made a payment of Rs66000, in total this month to my Credit Card via Cred. Only Rs.46000 shown Credited in my Credit Card.

Wory worsted

My payment not credited in my credit card number bank sade not credited it was frod app no castamar care i am giving complant in cyber crime

payment not credit to account after payment failure

payment not credit to account after payment failure
I paid my credit card bill on 4TH APRI Oct . However transactions failed. Today is 11 TH APRIAL . I have not received my money.
Who will pay the credit card interest charge for 3 days??
Please revert back immediately!!
SATYANARAYANA KOTNALA

Order Cancelled from BOAT - Company -Amount Not Yet Refunded

Dear Team,
I have ordered BOAT Headphones from CRED App.

Item Order ID - L1JEV8P85VQ - Bass heads 102 Wired Headphone.

on 5th of April I get the Massage is your order from boat lifestyle has been cancelled an you've been refunded Rs.299.00

till today i didn't received refund amount please check and confirm me what is the issue and payment refund confirmation.

Regards,
Mohsin

Payment debit but not credited

My payment was deducted from my account but didnt update in my credit card.
Order id isJ035PX9REJJ
And when I chatted with customer care he asked to archive my card and add it again.
After that I am not able to connect with customer care and my old records are gone from that card on cred.
Is this any kind of fraud.

reply

Rent Payment is under process

Rent Payment is under processing

Cancel My Rent Payment

I paid my rent payment via Credit Card its showing pending please cancel my rent payment

Amount debited from bank but cred show it was fad

as on date 30.03.2022 I was made payment rupees 1909.00 to make payment of my credit card vide your application but i have received that it was failed but same amount debited from my bank, it was not hit to my credit card so when I will get back my debited amount.
Please revert me at earliest.

Amount debited but not credited to my account

Hi Team,

Amount debited from credit card but not credited to my account Rs 2500 ticket Id : 8518190, kindly check and do the needful today the time given is today 15th April still no response.

Wrong payment

By mistake I have added incorrect credit card details in cred app and made payment of amount Rs 5038/- My transportation ID is 9Z9RX1WJ3E1. Request you to please cancel this transaction and refund the amount in my account.

Regarding payment stuck

My payment is stuck, debited from the card but not credited to the account. Cred notification center shows it will be processed within 24hrs but its already been 5 days. Kindly help asap.

Payment not credit in my card.

I paid SBI credit card bill through cred app, it shows payment successfull but amount not credited to my SBI card.

Credit Card Payment

I paid my SBI credit card bill through the cred app, it shows payment was successful but the amount was not credited to my SBI card.

Rent paid not successful

I have paid 4570 from my credit card and it has still not credited my landlord's account.
Why is this so?
At the least, reverse the entry to my credit card account.

Credit Card payment done through cred app but not showing in car

I paid SBI credit card bill through cred app, it shows payment successfull but amount not credited to my SBI card.

I have paid rent from cred but amount not credited to landlord a

Submitted by Akash (not verified) on Fri, 04/03/2022 - 1:55pm.

I have paid rent from cred but amount not credited to landlord account. Where to contact for this.

reply

Payment failed twice but showing only one

My payment got deducted twice but in the cred system its showing only once.
my money got struck

I use cred app for transfer money

I use cred app for transfeering money bt i fill incorrectt account no (invalid account number) then also debited my money from my credit card money so please suggestions me

RENT PAYMENT

Dear Cred Team,
please consider this email as a top priority and solve my issue,
I initiated a rent payment request on January 21st but till now my landlord didn't receive the payment. it's almost 6 days
Payment Details:-Order id 249N4ZE1EXG,
Please do the needful as soon as possible

Payment not received in card

Dear Team,

I have paid the credit card bill . the amount is 1081. the amount is deduct in my account but not cedit in credit card. i request you please reflect on urgently because today is last day an i have no more amount to do.

Payment not received in card

Dear sir, I was paid my credit card bill of 1081/- but it will be time out of my transactions and discline my payment so I have another payment done by cred upi when I checked my account it was one time cut my payment 1081/- and it will be not reflect in my credit card so I will attech statement of my refund it as soon as
Possible.
Savita kumari
Order I'd:- EZN30DGZE8V

Amount deduct from Credit card

My Name is varun Pal and Iam using cred application today-21-Jan-2022 I have paid Rs-20686 from my RBL credit card throgh cred application to my landlord account but amount got deduct from my RBL credit card account but still my landlord did not receive any amount from my side, please rectify this issue on priority basis

Payment not reflect in my credit card

Dear Team,

I have paid the credit card bill . the amount is 17946. the amount is deduct in my account but not cedit in credit card. i request you please reflect on urgently because today is last day an i have no more amount to do.

Credit Card Bill Paid But Payment not reflect in credit card

I have paid the credit card bill . the amount is 13560/-. the amount is deduct in my account but not credit in credit card. i request you please reflect on urgently because today is last day. Please do the needful.

PAYMENT NOT RECIVED MY CREDIT CARD

CRED PAYMENT DONE BUT SBI CREDIT CARD PAYMENT NOT RECIVED
PLEASE RESOLVE

Payment not recived

Dear Sir,

Had paid credit card bill through CRED app. App shows amount successfully credited but not reflected in credit card & Had to pay Penalty.

Where is my money gone.

Transaction date 13/11/2022, Amount 20500/-

Continuously following at App chat but not yet solved.

As per your requirement send I have send Bank PDF statement yet my proble not solved.

Rgds,MAHENDRA KUMAR MEENA

Payment not recived

Sir payment not recived in credit card and payment dabit from account

Cred pay rent Transfer issues

Today (08/01/2022) from my sbi credit card Paid through Cred app. But instead of the account number, I unknowingly gave the Federal Bank ATM card number. 2539.00Rs was debited from my credit card. I humbly request that this amount be refunded.

refund related

Aapka amount refund ho gya kya? please send your mobile no.

More amount deducted from my account

I done payment of 5800 rs through cred app but amount of rs 8049 deducted from my account. Return my money

Deducted more money from account

Jitna amount ka bill that CC ka usse jyada ka 500rs ka amount deducted hua he or kuch bhi reward nahi mil raha.
Please refund my money.
Or koi customer care number ya to fir services bhi nahi he.
Very bad experience.

Refund my unsuccessful debited credit card payment bill - reg.

My credit card bill paid on 20 December 2021 is unsuccessful. The status shown as refund initiated but till date no amount credited. Please credit the same it's urget

Payment not credited to landlord's account

I komal lukat made an transaction of 40372 through my credit card to my landlords account but the amount got deducted but not credited to landlords account
Please make this as soon as possible.

My amount is debited

Hi sir good afternoon..
I'm Rohit my amount is debited, 11945/- please look into here

Rent payment

Hi,
I paid my rent payment on 23rd December 2021 through citi bank credit card , money has been deducted, but not received to the landlord …
And not been refunded to my account also …
And no proper response or reply from CRED team…
Please do resolve this issue .. asap

My amount debited from my

My amount debited from my credit card

Credit card payment dropped but amount deducted in my account

Hi
I was paid Rs 5000/- on 21 Dec 2021 at 0721hrs to my Credit Card 5244 80xx xxxx 5510. The amount deducted from my account. But not credited to my credit card. You are requested verify and reverse my account or credit to my credit card at earliest please. Thank you

Amount not credited to landlord account

Paid on 15/12/2021 At 7.56pm Amount - 45000 from card ending 2914 . Transactions still showing awaiting confirmation. Please resolve the issues at the earliest.

regarding payment made and not reflecting to my card fake utr

I made payment through cred app thy have sent a fake UTR NO WHICH THE BANK SAY NOT RECIVED third time happening to my amount either thy are not refunding nor remitting to my card at RBL

Rent Issue

I have paid rent 20000/- on 15-12-2021 from ICICI credit Card but amount is not yet credited into Landlord account and in notifications ICICI has given written confirmation as transaction is completed. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.

Refund My Payment

Maine CRED Application se Icici Bank ke Credit Card ko payment karne ke liye use kiya tha but galti se maine Icici Bank ka card number dalane ke bajay SBI Credit Card number daal diya or Bank name me Icici Bank Select kar liya or ye payment successful ho gaya or mere SBI Saving Account se payment debit ho gaya, Na to ye Payment SBI Credit Card me Credit hua hai or Na hi Icici Bank ke Credit Card me Credit hua hai,
Mujhe ye pta karna hai ye refund mujhe kab tak aayenga kyu ki mujhe duvara se payment karna hai

Transaction Amount : ₹41,770/-
CRED Order id : PR2X608QGGN2

Name : Sushil Kumar

Hi, I made a online

Hi,

I made a online transaction of ₹50,971.00 by SBI credit card but the amount is not yet credited into landlord account. I got a message stating that "Any amount, if debited from your account and received by CRED, will be refunded within *5* days."

It has already been 5 days but my Money is not yet credited into my account.

Could you please look into this issue and resolve it.

Thanks and Regards,
M. Ramesh

Regarding payment not received

Today I pay to someone 1500 rupees using cred app but he not received payment . From savings account payment debit . Please refund i aks you cred help care services.

Payment debited but not trf to credt card A/c.

on 04-01-2022 I have paid my Credit card bill of YES BANK. But till date it is not credited to Card A/c.

Emi debited twice

On oct 2nd i have paid emi 3 times and on emi was adjusted for October and other one for November. Still one emi is pending to be settled down for December. There is no proper response from you cred team as i am following up since oct 2nd on this issue. I don't know how cred is handling its customers as they do not have proper team. Need a proper response ASAP as my emi is due in 2 days

Cred App

Dear cred payment failed amount detect

Cred

Dear cred 15/11/2021/ payment rent pay payment transfer feild amount detect please help sir

Cred App

Dear cred 15 November 2021 payment rent pay payment to account transfer but payment failed but account balance not credit so please help me

I'm cred using

Sir may amount detect transaction successful but amount bank account not credit

Request for my transactions failed amount

Hi,
I have done payment on 10th -NOV-2021 towards SBI credit card but transaction failed. Still i have not yet received my money back to account. And Also no response for contained follow-ups from cred team.
Order ID : 8XX6PGG6N4D

Debited my money

I pay the amount of 23883 but my money not credited in my credit card then Plz return my money.

Amount detected my credit

My name is Dipayan Roy , I have done a Payment for RBL Bank of Rs346 on 5th Oct 2021 UTR No.

Payment was not credit in landlord Account

Dear cred team,

I have initiated a rent payment transaction from my credit card. On 15/11/21 but However payment is not credited to my landlord's account yet. It's been more than 16 hours now. Please credit rent Amount, Amount was debited. Totall Amount is 13000 card last 4 digit is 9802
It’s a humble request to cred team please resolve the issue on priority basis as we have to face crisis.

Thank you

Payment no credited to Citi Cc

I have made UPI payment on 9th nov for amount 58273 for my cc payment with Ref no 4ZGY2N15YGE.

It's 2 days gone and today was last date..
Can cred team help me on this

Credit card bill payment

I have paid credit card bill of RS. 64355 on 06/11/2021 through cred app but not reflected in my Axis credit card statement till

Payment dishonoured

I made payment of my Sbi credit card bill 2 days before due date but the payment was dishonoured.
Although the amount was deducted from my SBI bank account.
They charged me extra charges viz dishonoured charged plus Gst which totals upto the Rs.2,441
That impacted my CIBIL score.

It happened to me twice when I paid my bills.

I tried complaining but couldn't get any response from your side.

Please take strict action.
I have attached screenshot from my statement.

Payment dishonoured

I made payment of my Sbi credit card bill 2 days before due date but the payment was dishonoured.
Although the amount was deducted from my SBI bank account.
They charged me extra charges viz dishonoured charged plus Gst which totals upto the Rs.2,441
That impacted my CIBIL score.

It happened to me twice when I paid my bills.

I tried complaining but couldn't get any response from your side.

Please take strict action.
I have attached screenshot from my statement.

Amount deducted

Hi

Two days back I have made a rent payment, still it is not credited and in the app it is showing amount is credited into your account, when I check my account it is not credited. I am attached the bank statement also, still now I didn't get any response from anyone's.