CRED Customer Care

I made a payment on 30th July 24 but till date payment not credited in standard chartered credit card and I'm not received the amount from your end also. Now SC Bank is calling me for payment, and they are charging me late payment charges also. Please find the payment details below and refund the money. That means I'll pay the payment, yeah, provide the payment where you paid to SC. Accordingly, I'll coordinate with them. 
UTR no- AXNFCN0695074726
Order id - 2D3L0JVDNGZZ

I have purchase a loan of rs 15000 from cred but at the emi time cred will be deduct 2 time emi from my account and 1 emi is susecfully deduct and second time emi bounce show and 500 rs charge will be add in my account pls check and reverse this 500 amount to my bank account

Sir payment not received but faield ho gya h or payment refund bhi nhi aaya plz. Help me

I could not login my cred account

Dear Sir/madam

This is MUKKI RAJASEKHAR I have HDFC Bank credit card last four digits 6013. I was sent Rs.20000 and charges Rs.500 total Rs.20500 to my account through on 18th Jun 2024, it is showing successfully but not credited in my account till now.
So please click and rectify the problem.

Hi
I am writing to you today regarding a recent transaction I made through Cred for an education payment.(UTR NO - YESB4086557xxxx)

As a valued customer of Cred for the past three years, I have always appreciated the convenience and efficiency your platform provides. However, I encountered an issue with a recent transaction due to a small mistake in the account number provided.

Unfortunately, the payment was sent to the incorrect account. Given the urgency of the matter and the importance of the payment for educational purposes, I urgently request your assistance in reversing the payment as soon as possible.

I understand that errors can occur, and I trust in Cred's commitment to customer satisfaction. Therefore, I kindly demand that the payment be reversed promptly to ensure that the funds are directed to the correct account without delay.

If there are any additional steps or information required from my end to facilitate the payment reversal process, please do not hesitate to let me know. I would greatly appreciate your immediate attention to this matter.

I am loss my number i want to change my number

Sir I want withdrawal cred cash but showing not I have already 1 loan with cred whose 3 emi remaining I want some more withdrawal but not processing what can I do.

Cred team

After repeated conversation with your underrated knowledge less call center executives I am sick and tired of there foolish answer

I have made the complete loan amount payment of 503743 on 29th jan 2024 yet cred team is not providing confirmation and it's so annoying to say they have debited another 20 Thousand for emi even after paying the complete loan amount

When will I get an answer such a big financial company should not take 10 days to resolve the foreclosure issue

Very very bad i will never recommend cred to any in my life

Customers please don't trust these marketing adds and become fools

They actually make us fools and cred is ranked 1 amongst the all

I have booked lpg cylinder on 4/01/2024 time 3:52 pm and transaction ID PU014004ZYI6VOUN7631 and order ID LX2Z8Y2V5GZ0 but my cylinder not booked yet I want to payment receipt with LPG Customer no

Hi,

I have received damaged products - 4 Coffee Jars from the CRED. Part of long term member of CRED I have received 2300 to 2400 discounts on this order.

I have called customer service and they requested we don’t have return or replacement policy even if products broken by their distributor and I am losing my benefits of discount.

The vendor or distributor of CRED done customer has faced the problem of waiting for refunds.

The customer not order for refund but they would like to use quality of products with good offer price.

It seems CRED share false offer on their site and they can’t afford the given discount to customer and sending broken products.

Please raise this concern, in retail industry those who selling food products, any damages occurred by the companies vendor or distributor, company should send replacement with same discount.

CRED customer service told they done have policy to send replacement or return.

Please raise this concern further.

Regards,
Arpit

My electricity bill has been unsuccessful, but payment debited from my credit card. Still date payment is not credited to my account. Please do the needful. Payment date 27 October 2023

I never see waste app. They are fooling the people and playing with amotions.

Dear Sir, I have made a payment through Cred Club but not been credited to my hdfc card

My payment was failed but never received my in my account in 5working day tel what can I do?

This is cred app contact service us 8617-62-35XX really the worst experience.. for me so far from the Cred app. I made my SBI credit card payment of Rs. on 08/May/2021 but it is more than 4 day now it is still not done and has been debited from my account. I am worried as the due date for paying the credit card amount is on 10/may/2021 and if it is not paid on time my cibil score will go down and I will be

It's been more than 24 hours I've paid for my recharge and still it's showing pack is expired. Your server has not submitted the payment successful to the Airtel which is why I didn't get my pack activated.. kindly do the needful or else give me my refund back ASAP

I am going to close my loan by cheque so that i need foreclosure letter. For which name i want give cheque for closing my loan.

My payment was deducted from my account but didnt update in my credit card.

Cred Is Waste APP No toll Free Number Neither Correct mail Response They will deduct your amount. I SUGGET TO Every One Please dont use this app.

on nov 8 Eb bill paid through cred app using my credit card. bill payment of rs 2434 sucessfull, but still payment not reached tamilnadu Eb still now today date 14nov so plz refund my amount

31st October I paid my Electric bill 3148 rs which was cancelled . After that in my cred app I got a notification that the payment would be credited to my card by 10 th November in between 5 working days. But yesterday (10th November) it is showing that the amount will be credited to my account on 17th November & got an email where they said that

"We would also like to inform you that the first payment for "West Bengal Electricity (WBSEDCL)" of Rs.₹3,148/- made on "31 Oct '22" with order id "NG4QRG3Y83D" was failed. Hence, we have processed the refund for the same to your source account.

The same will get reflected in your account within 5-7 working days for credit card payment."

But did not refund my money back .That means either they did not know that yesterday it was 10th November or intentionally avoiding this situation. I wrote a comment here yesterday that was also deleted

cred apps are total waste i have used many times and show that user pays credit cards bill on time through apps but these apps do not pay the cards to the bank on time like on 7th level i got bill of 56000 Citi had last date on 7th only but till date and till date not received cred Citibank

Dear Madam/Sir

With reference to the above subject line, I would like to attract your kind attention that on 31st Oct, I tried to complete the credit payment with the CRED application, but the amount has been debited from Bank & till now not yet been refunded back.

Credit Payment failed detail as follows:

American Express: 25K INR
HDFC: 32K INR
_____________________________________________________________________________________________________

Total Amount 58K INR

________________________________________________________________________________________________________

I would like to share that the HDFC Credit card the last date for payment was 01st Nov 2022 & since I was not having enough balance in my bank, a late payment penalty fee has been imposed on me. Please confirm who will take responsibility for the penalty charges.

Also my American express last date for payment is 05th Nov 2022 & till now I haven’t received my above-deducted amount.

I check with my Bank, they confirmed that the amount has not yet been refunded from CRED.

Kindly refund my amount on priority.

Dear team,
Yesterday we made rent payment through Cred app and wrongly debit twice time from account but rent beneficial have received only single payment.

we have already raise a query on Support [at] cred [dot] club but till not received any response.

Payment was deduct but not credit in my credit card, when will I receive my refund.

क्रिप्या मेरि सहायता करे। मेने 2 तारिक को रिचार्ज किया पा हेल बाले में रिचार्ज नहीं हुआ पेमेंट कट गई ऑर्डर मैं YE40LGQ82980 है हमें रिचार्ज नहीं हुआ पेमेंट पेंडिंग है और पेमेंट कट गई दुसरी बात रिचार्ज किया बो हो गया मेरी दो बार पेमेंट कट गई या एक बार रिचार्ज हुआ pls मेरी मदद करें मेरा भुगतान मुझे वापस करें

Amount debited from my account but payment failed showing refund amount

I will many time query in cred app issue will not solve i disappointed with cred app 1st time payment deduct but not show in my credit card

Money was debited from my bank account of Rs 1445.00 on 03-Oct-22 while paying the electricity bill but Cred Application shows that it failed. I need an instant refund.

I made a transaction today via cred and the Transaction is successful but in the beneficiary account amount is not coming and the amount is deducted from my credit card with service fee and the amount is 10180 inr (overall).

Why am I not able to withdraw money? Why are you making it difficult for me to withdraw money? What is the reason?