CRED Customer Care

Organization: 
All India Number(s): 
  • 78700 78700 (Whatsapp Support Only)

Emails

  • Support [at] cred [dot] club (Support)
  • feedback [at] cred [dot] club (For product feedback)
  • grievanceofficer [at] cred [dot] club (Complaints)

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Important Links

Contact CRED customer care through social media

  • Facebook
  • Twitter
    • To get any kind of support, DM @CRED_support or visit our page - @CRED_club - to get the latest updates and tweets.
  • Instagram
    • DM your questions at cred_club or scroll the page for the latest updates and offers.
  • Linkedin

Comments

complain against payment issues

My name is Dipayan Roy , I have done a Payment for RBL Bank of Rs346 on 5th Oct 2021 UTR No. XXXXX6363677 but Still outstanding showing and not adjusted from RBL Bank . Also i have done a payment of Rs643 to SBI Simpliclick UTR no. XXXXX3000520 but its not reflected and the amount being again auto debited from my personal account  as in Cred it is showing successful payment done . its been very awful for having this kind of issues as i am using Cred over a year . Please look into this matter .

Regards 
Dipayan Roy
98XXXXX394

Amount debit but cred showing failed payment

Sir
My amount has been debit in my account cred show payment failed but my account show payment is debited amount.
I want urgent required money so please check my last transaction and refund my amount in my account as soon as possible.
Thanks you.

Payment

Namashkar sir mene cred se apne khate men 15200 rupay transfer kiye.
Date.13.10.2021.ko lekin bo payment aaya nahi hai hamare khate men hamri ye problam solve kardo sir ji men bahut pareshan hu

Payment till not setteled .

Dear cred Team,
Today on 23rd October I have done my credit card payment through cred of Rs 30434/- but the amount is not credited to my credit card account but debited from my account .
Screenshot attached for your reference
Request to kindly help for the same as soon as possible .

I have paid hdfc card bill on

I have paid hdfc card bill on 25th September through your cred app for the month of Sept 21 bill.

While seeing October month bill Rs.5265.09/-charged as late payment fee for the month of September 21bill paid.

I am using hdfc card since 2008 and I am paying evry month 25th, till date no such payment charged by hdfc bank.but above amount as charged as penalty even after paying correct date and also it effected my CIBIL score.

Kindly arrange to refund Rs.5265.09/- charged as late fee, as i have paid bill on 25 th September 21.

Refund

I placed my credit card payment on 19 Oct 2021 till date I have not received my payment… there is no response from cred

Payment issue

I have paid rent 22000/-from cred app using my SBI bank credit card. The whole amount is deducted from my card but not yet credited into Landlord account. It means the whole amount is stuck with cred. Now I have an humble request to you, kindly send the complete amount in landlord's account as soon as possible.

Regarding Wrong Transection

Please request to cancel my last transaction because this account no. is wrong. Order ID is WX8P3NQDNJX

sir,i am also facing the same

sir,i am also facing the same issue,paid using sbi card BTbut not credited to landlord account.Can yu pls tell me how yu got the amt back?

Payment debited 2 times

Hi,

While making payment , it got debited 2 times from my account and there is no action for 2nd transaction. Neither it is reflecting in credit card nor it is transfer back to my account.

Please help me to resolve this.

Thanks
Sambit

I have paid twice for my CC bill

I have paid twice for my CC bill in September.One from cred and once bank deducted on its own. Do you have a number i can call at?

Payment Failed 2 time but Deduct from my Bank Account

Sir,

during the process of payment of my icici bank Credit card on Dtd: 18/10/2021 my 2 HDFC UPI Transaction is failed but amount has been deduct of my account of Rs.5586 ( twise ).

for payment after i am using upi through sbi netbanking ( 3rd transation )

please refund my twice amount of hdfc upi failes transaction

Payment failed but amount debited from account

Sir/madam, the transaction failed but amount had debited from my bank account towards credit card bill payment on 20-07-2022. Please resolve this issue

Amount settelment

Sir I have paid by cred app but 2 time amount deduct my bank account first time fail but second time success my card last 4 digit 9449 and amount is 14735
pls sir help me u can see my screen shot

Hi, I made a payment just

Hi,

I made a payment just now around 3915 rs and amount got deducted twice in my account, how can I get the amount back or will it credit to my credit card

Please let me know

Order Not Delivery

Dear CRED,

I was ordered one earphone trough CRED on 07th October 2021 Still my order was not yet delivery . and there is no option for tracking link.
how many days to deliver on product ,

Regards,
Suman

Refundable Amount

Dear sir,
I had paid 12/10 credit card, it has been deducted from my account but card is not available, my last date is on 15/10, please refund the amount as soon as possible

Refundable Amount

Dear sir,
I had paid 12/10 credit card, it has been deducted from my account but card is not available, my last date is on 15/10, please refund the amount as soon as possible

Payment not received

I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 2 hours now.

Cred is using our money And they don't even have customer support over phone. No proper customer support channel

scammed

wrong product delivered

Twice payment debited but updated only ones

I have paid my SBI credit card bill payment. Amount debited twice of times but updated on credit card statement ones. Kindly look at the matter and clear the same asap...

My 2 referral joined cred & using app but cred payment not crdit

I have referred 2 friend and they are using cred since last 2-3 months but cred system has not detected their referral under my name

Need help to update them
One is Shubham Maheshwari
Second is Atul K Soni

Cred support via app saying if it’s right referral payment will be credited via 3 days but nothing happens

Waiting for your quick response

Regards
Diwakar

Need Refund

Dear i payment my Axis Bank Credit card by cred last digit 0174 my mobile number xxx1366637 and my 7200/- payment cut 2 times from my account but only 1 times Credit in Credit card please add 7200/- again or return in my Account as soon possible.

PAYMENT NOT REFUND

Dear Sir,
still i have not received my payment so please refund my payment as soon as early.
regds
rajesh

Payment nor credit

I placed my credit card payment on 22 sep 2021 till date I have not received my payment… there is no response from cred

payment refund

Dear Sir,

I had done payment transaction thought Cred App due to internet problem or transaction decline three time payment is deducted from my account & only one time refund in my account. i.e. twice payment deducted from my account. this transaction i had done on 16th Oct-2021, last four digit of my credit card is 4002. transaction amount is Rs. 3868.92/-.

Please looked into this matter & do refund of same.

payment refund

Dear Sir,

I had done payment transaction thought Cred App due to internet problem or transaction decline three time payment is deducted from my account & only one time refund in my account. i.e. twice payment deducted from my account. this transaction i had done on 16th Oct-2021, last four digit of my credit card is 4002. transaction amount is Rs. 3868.92/-.

Please looked into this matter & do refund of same.

payment refund

dear Sir,

I had done payment of my credit card through cred on 27th Sept-2021. Last digit of my card is 4730 & amount is Rs. 16693/- same transaction is faoled but till date i have not received refund.

I have follow up with Cred app but till date not getting.

Please looked into this matter.

payment not credit BOB credit card

payment not credit in credit card .

Payment not received

9 ko payment fail hua payment abhi tak received nahi kya maderchod app hai logo ko chutiya bante hai

Refund of amount

Sir/Madam,

On 01.10.2021 I have paid my credit card bill for Rs.15000, while making payment the amount has been deducted twice.

Later on checking the cred statement it shows that Rs.15000 has been on Cred Coins. I need my amount of Rs. 15000 to my bank account from Cred Coins.

Kindly look into the matter and do the needful at the earliest.

twice debuted money

I payment my credit card bill 01-10-2021 but its debited twice. In my bank so plz refund back

Refund my payment

Your payment of ₹9,593.00 towards your SBI credit card 5242-47XX-XXXX-9712 has failed. Any amount, if debited from your account and received by CRED, will be refunded within *5* days.
You can view more details for this *order ID: 2RJ543R455QE*

Please refund the my amount

Please refund the my amount 22000

Dear sir My amount is debited

Dear sir

My amount is debited my account 8243 now it's showing transaction failed kindly refund the amount due date is near so kindly resolve the issue

Cred refund

My amount is debited my account 8243 now it's showing transaction failed kindly refund the amount due date is near so kindly resolve the issue

78.10.876438..

Reg: Transaction

Dear Cred ,

Amount was debited towards my credit card and that was the last date to pay but amount was still in air almost two days was completed.May I kindly know the refund status or payment status.

Received a empty box

Sir I ordered a Bluetooth in cred but I received a empty box there is no Bluetooth in that box I really got frustrated I really don't want make any further payment in cred

Rent Payment is not successfully transfer in my Landlord Account

I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 72 hours now.

Cred is using our money for more than 3 days. And they don't even have customer support over phone. No proper customer support channel

Hi I purchased the neemrana

Hi I purchased the neemrana staycation for 2 night 3 days as a gift to my partner.. which is expiring on 30 sept. I couldnt go because of few worst family conditions. Both of us had covid & it was hard time recovering from it. Could you please grant me the extension of 15 days ?

Money is debited but still showing in credit card payment

My August month credit card payment has been completed successfully but it is still added into current months payment. Need help on this

Payment not reflect in my credit card account

Dear Cred Team,
I pay my credit card outstanding from cred application on 24th September 2021 but still my payment not reflect in my account so kindly check why my payment not reflecting in my credit card statement

Refferal amount not received.

I refer a friend and he download the cred through refral link.. And already paid the first bill but till yet I did not received the Refferal amount..
Kindly suggest when the amount will credited

Complete

My amount debit till now not refund

Refund my money

Dear Sir
My amount is debited previous month till date not credit amount in my account please credit my amount

Not got the referral cashbackof 750Rs

Dear cred,

My name is Gaurav Arvind Mishra my contact no on cred is ××××××3324
I am using your Application since 3 month where as I referred 3 person on cred but I received only 1 time the cashback
Kindly assist and solve the issue or else I will never going to refer any one on cred.

Not got 750 amount

I am share the link but got referral Amt 750

Rent amount

I have placed a rent of x amount till now I didn’t receive the amount till now in to my account can you please let me know what I have to do to get the amount quick.

Rent Payment not credited to Account

I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 72 hours now.

Cred is using our money for more than 3 days. And they don't even have customer support over phone. No proper customer support channel

Rent payment not credit to account

Rent Payment not credited to Account
I have initiated a rent payment transaction from my credit card. However payment is not credited to my landlord's account yet. It's been more than 72 hours now.

Cred is using our money for more than 3 days. And they don't even have customer support over phone. No proper customer support channel

Refund my money

I havs send my payment 23237 was faild but my acount payment is debited so plaz i ask to refund my payment
This transation date is 12 apr 2022

Payment not credited in account

I have made a payment of Rs 28000 /- on 08/09/2021 but amount not credited in society account for which UTR no. is- N252210747926707.
I want to know the account details for confirmation in which payment was transferred.

I want to know the account

I want to know the account details for confirmation in which payment was transferred....09692513895Xxx7044270023Xx

Cred has eaten my money, now no response from them.

I have done 3 transaction but only two transactions has been updates one is pending, money got debuted but no response from from them, never expected this from cred

My payment didnt update in credit card

My payment was deducted from my account but didnt update in my credit card.
Order id is :05VWQ4YEN5N6
And when I chatted with customer care he asked to archive my card and add it again.
After that I am not able to connect with customer care and my old records are gone from that card on cred.
Is this any kind of fraud.

PAYMENT FIELD

17000 NOT PAYMENT BY LIC CARED CARDS

payment not credit to account after payment failure

I paid my credit card bill on 10th sep . However transactions failed. Today is 13 sep I have not received my money.
Who will pay the credit card interest charge for 3 days??
Please revert back immediately!!
Arun Kumar Pujari

Refund my mony

Sir i did credit card payment on 1 octumber from cred app which payment was successful twice but i did not get back my money Rs 14339 please help me

Amount not edited

I done 3 transaction but only two transactions has been updates one is pending, money got debuted but no response from them, never expected this from cred

reply

payment not credit to account after payment failure

payment not credit to account after payment failure
I paid my credit card bill on 1st Oct . However transactions failed. Today is 1 OCT. I have not received my money.
Who will pay the credit card interest charge for 3 days??
Please revert back immediately!!
Udaysingh Danavle

6183 amount deduct but not reflecting in receiver account

I was trying to pay Rs 6183.23 to pay my credit card bill which is due but my amount is deduted from my account but in my credit card that same is not reflecting and once i call and confirmed with gpay they are telling that the transaction is successful showing from their end but it is not showing in credit card so please help as soon as possible

Payment failed

Payment failed but amount was debited from my account ,payment made on 3rd sep 2021, amount is 5127.22
Plz refund my money

Refund our deducted amount

During payment of HDFC credit card bill. Payment showing failed but amount deducted our account on dated 24.04.2022 please refunds our deducted amount.

Sir, whenever I make the

Sir, whenever I make the payment through cred, the rewards I received from cred are not been shown credited into my credit card.

Sir whenever I make the

Sir whenever I make the payment through CRED the rewards I got from CRED are not been shown credited into my credit card.

Cred Cash

Dear Cred Team,

I have completed the NACH mandate through net banking for withdrawal of amount Rs.30,000.00. But at the final screen after putting OTP it gives error while crediting into my account.

Please contact asap.

Regards
SACHIN

Wrong account number PR transfer ho gya h usko return krne k liy

Sir request to you
Sir mere s 2 transition galti s furse k account number PR ho gya h plz usko transition ko rockne k liye kya karna hoga

Amount not credited to landlord account

I have paid rent from cred but amount not credited to landlord account. Where to contact for this.

Amount not credited landlord account

Dear team my name is krishna I'm paid the amount 11679 landlord was not received

Amount not credited landlord account

Amount not credited to landlord account 9th march what happened

rent pay not be credit

own app through the payment to be not credit to rent account

Custummer care

I want to know your custummer care Helf line number

Payment

I paid SBI credit card bill through cred app, it shows payment successfull but amount not credited to my SBI card.

Fund not updated

Still my amount not updated in my IDFC card no

Request you to please refund my money I already paid full amount via IDFC bank net banking
This is very pathetic service of CRED

Not update cred cash

Hello sir i paid all emi of the cread cash but still pending some amount in the cread so please update that amount also i need the closed certificate

Rent money not credited

I have paid rent 49,000/- on 08-09-2021 from axis credit Card but amount is not yet credited into Landlord account and in notifications axis has given written confirmation as transaction is completed. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.I really appreciate your team if you can do this immediately on high priority. In this covid situation, if you introduce features in live without testing, this will create bad impression on cred app. customers will struggle a lot whoever use this app due to this delays.
Thanks & Regards,
Uttam kumar

Hi my CREDcash was locked

Hi my CREDcash was locked that I did not make the payment but the emi amount was deducted as per schedule only and it is refund to my accout after two days .. I’m not sure why happened this .. because of it .. my CRED cask was blocked

Cred cash not showing

Cred cash not showing

Rent payment not successful but amount deducted my account

Rent payment to Aziz ahmend but payment not successful but amount deducted my credit card.

I did three transaction.

I did three transaction. First transaction of amount 12000rs., second 10000rs. And third 8000rs. My account has been debited but my landlord has not recieved the money yet..
I want to know status of all my transactions.
I have paid rent 30,000/- on 08-09-2021 from SBI credit Card but amount is not yet credited into Landlord account and in notifications SBI has given written confirmation as transaction is completed. It seems amount is stuck with cred. Could you please push amount into lanlord account immediately.Please solve this issue as soon as possible
I will be very thankful to you
Thanks & Regards,
VARUN

Re-activation of my cred account

How to re activation of my cred account.

cc paid but failed transaction

I have paid Rs 69987 on today but bank deboted same amount and CRED said that transaction are failed.
What is this????

Is it fraud by CRED or not check his statement by same amount.

If this types of mistake by CRED then how to possibility for CRED with profit and value.

How to settled same amount by me in second time wherever bank not credited to my Account.

Pls solvwd asap.

not refund

I have paid Rs 14016 on today but bank deboted same amount and CRED said that transaction are failed.
What is this????

Is it fraud by CRED or not check his statement by same amount.

If this types of mistake by CRED then how to possibility for CRED with profit and value.

How to settled same amount by me in second time wherever bank not credited to my Account.

Pls solvwd asap.

Paid payment

#xxxxxccccxxxxxx07852950752/ All india CRED is a members-only club that rewards individuals for their timely credit card bill payments by providing ...
People also ask All india CRED is a members-only club that rewards individuals for their timely credit card bill payments by providing ...
People also ask

Card not archived

Not been able to archive credit card and to add that card in other mobile

credit card not add in cred

helo i m pravin garg from indore one my credit card could not add in cred , how to add this card
and one think the card see till dec 2021 but after thet i did not see.
regadr
Pravin garg

credit card not add in cred

helo i m pravin garg from indore one my credit card could not add in cred , how to add this card
and one think the card see till dec 2021 but after thet i did not see.
regadr
Pravin garg

Credit card payment debited twice from my savings account

On 4th Sep 2021 I made a payment of Rs. 50000/- through CRED from my ICICI savings account for my ICICI Bank credit card. But 1 transaction only succeeded another transaction failed. The amount got debited twice from the ICICI a/c and payment is not reflecting in my ICICI credit card, till now.

Regards,
Ashok

Payment debited two time

Dear sir, I was paid my credit card bill of 4201/- but it will be time out of my transactions and discline my payment when I checked my account it was two time cut my payment 4201/- and it will be not reflect in my credit card so I will attech statement of my account and please refund it as soon as
Possible.

Cash Credit not received

To WHOMSOEVER IT MAY CONCERN
This is Kushal Jadhav from Mumbai. I tried to withdraw cash from cred app and successfully registered for auto debit also but its been more than 48 hours the loan amount is not credited to my account. Kindly help me its getting difficult because my auto pay is registered for EMI. Otherwise i will be charged for EMI for no reason (Without availing Loan).

Thanks & Regards,
Kushal Jadhav