Rapido Customer Care

Updated on Saturday, 4 April 2026 - 9:09am

Organization:

rapido.bike

Website:

Official Website

iOS App:

Rapido: Bike-Taxi, Auto & Cabs

Android App:

Rapido: Bike-Taxi, Auto & Cabs

Email

shoutout [at] rapido [dot] bike (For Customer Support)

Important Link

Contact/Enquiry Form

Office Addresses

Sr No.	Office	Address (Roppen Transportation Services Pvt Ltd)
1	Registered Office	3^rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081.
2	Corporate Office	Mantri Commercio-Spatium Tower A, Sy No 51/2, 51/3, 51/4, Of Devarabeesanahalli Village And Hjem 39/5 Of Kariyammana Agrahara Village Varthur Hobli, Bangalore East Taluk, Bangalore.
3	City Office	#148, 1^st Floor, SLV Nilaya, 5^th Main 80ft road, HSR Layout 7^th Sector, Bangalore 560102.

Social Sites

Comments

Wed, 11/08/2021 - 8:45pm — Shiv (not verified)

Cancellation fee and reward.

It's very fradulant app. It's never reach on top

Mon, 09/08/2021 - 9:46am — SONU RAWAT (not verified)

DL not upoad

I am try many time but can't upload..

Thu, 05/08/2021 - 9:10pm — Shivdeep verma (not verified)

Verification processing

Verification processing complete nahi ho raha

Sun, 01/08/2021 - 2:45pm — Imran khan (not verified)

Rc not upload

I have tried many times but it is not uploading. I am uploading pictures clearly but not responding

Thu, 22/07/2021 - 4:22pm — Anonymous (not verified)

Re-login issue | Activation Request

Hi team,

I unable to re-login my ID, kindly activate my ID ASAP. Due to lockdown it is the only income. Pls do needful.

Thank you

Sun, 08/08/2021 - 10:36pm — Shailesh kumar sharma (not verified)

Aap problem

I can't open my account plz help

Tue, 20/07/2021 - 10:51am — Amit Rajaura (not verified)

Rapido captan City Change Noida

Hello Sir
Me apne Rapido captan account me city change kar vana cahata hu
Plz Help me

Wed, 13/12/2023 - 11:57am — JEEVAN KUMAR (not verified)

Change of city

Hello Sir
I want to change Rapido captain driving City from Hyderabad to Coimbatore. please help me to change the city

Fri, 27/10/2023 - 8:07pm — Brajesh kumar sen (not verified)

Change city

Hello sir
Me apni city Chang krbana chahta hu please help me sir

Sun, 18/07/2021 - 5:42pm — Anonymous (not verified)

Hi team, Please activate my

Hi team,
Please activate my account.
It's urgent
I have sent a lot of mails and lot of login support requests but none of them worked.
Please activate my account

Thank you
Regards

Mon, 13/03/2023 - 3:29pm — Rajkumar P (not verified)

Active my job app

App not active

Wed, 01/09/2021 - 9:25pm — HIMANGSHU KUMAR (not verified)

Hi team please active my account...last 3days I can't open the a

Please infrom me...why not open my rapido account...last 3days I can't open my rapido app...

Sat, 10/07/2021 - 2:20pm — Mohit sinha (not verified)

Account activation

Why is my account not activated? Time was given 48 hours but its been more than a week.

Sun, 19/09/2021 - 2:32pm — Yogendra chandra srivasstava (not verified)

My id is not activated

Sun, 12/09/2021 - 11:22pm — P Praveen (not verified)

Account activation

I account was not activated,it was given that account will be activated within 48 hours,but it was almost 5 days for now..

Fri, 09/07/2021 - 11:28am — Anonymous (not verified)

Account not active

I am Capitan but my account not active 6 days Sarwan kumar

Wed, 07/07/2021 - 12:12pm — Inder Meena (not verified)

I d not activate .possessing only show 4 days

Plz activate my account. Urgent plz

Sun, 20/06/2021 - 10:31am — Naresh Kumar (not verified)

My ID not active

I'm Naresh Kumar rapido ID not active. Please open my ID..

Mon, 24/05/2021 - 11:49am — Dipak bairagi (not verified)

Not active account

Sir my account registration complete but not active my account . Please help me . Is Lockdown income 0 ... So please sir help me . My account please activate.

Sun, 23/05/2021 - 12:36pm — Rajit Mishra (not verified)

Submitted by RAJIT MISHRA(not verified)

Submitted by RAJIT MISHRA(not verified) on FRI, 21/05/2021 - 4:40Pm.

Sir my I'd Rajit Mishra not activated I am upload all documents dt- 21/05/2021 time 16:45 under process
Please sir activat my I'd
Thankyou

Thu, 13/05/2021 - 10:43am — SANTU SARDAR (not verified)

Not verified account

Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

Sun, 23/05/2021 - 12:31pm — Rajit Mishra (not verified)

verification rapito captions...plz as soon as possible....

Submitted by Rajit Mishra(not verified) on 21/05/2021 - 4:45pm.
Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

Wed, 12/05/2021 - 12:31pm — Tushar Makani (not verified)

My Repido captions not active on this no

I unable to login rapido captain in my phone
The error sow (verified online)

Request to you please do asap

Tue, 13/04/2021 - 6:51pm — Nomila manj chandra (not verified)

Activation of my account

Dear sir,

My name is nomula mani chandra my account is not activatee till now, and there is no any kind of
informationn

Plz help sir

Thank & regards
Nomula mani chandra

Wed, 07/04/2021 - 12:31pm — Anirudhya Dutta (not verified)

Vulgar language

The driver didn't want to come to the pickup point and told me to cancel the ride. When I didn't agree to cancel the ride , he started using abusive languages.
NAME- Nithin BR
Bike no. KA11EG1693

Mon, 05/04/2021 - 7:00pm — Raj Kumar (not verified)

My Rapido Captain I'd Is not at activated

They had called and said that account is activated , but till now my I'd Is not at activated

Tue, 23/03/2021 - 6:14pm — Vinod Kumar (not verified)

I'd not activet

Dear sir,

My is vinod kumar my account is deactive without information

Plz help sir

Thank & regards
Vinod Kumar

Thu, 15/07/2021 - 12:50pm — Inderjeet singh (not verified)

My rapido account is not active

My rapido account is not acctive becouse my rc is not verified and my rc is not ragested my name that is problem

Mon, 22/03/2021 - 12:02pm — Peadeep Kumar (not verified)

My Id is not activate

Dear Rapido,
I already update all documents but after 2 week,my id is not activated yet. Kindly activate my Id.

Sat, 20/03/2021 - 10:56am — VIJAY GUPTA (not verified)

Not activated my I'd

Sir my I'd VIJAY GUPTA not activated I am upload all documents dt- 15/03/2021 time 16:32 under process
Please sir activat my I'd
Thankyou

Fri, 19/03/2021 - 6:11am — Shishpal Rawat (not verified)

My ID not active

My account is not activate from last many days all thought upload all necessary documents and take the training kindly do the needful on urgent basis.

Sat, 07/06/2025 - 10:32pm — Ajay kumar (not verified)

Reactivated

I m captain 4 yrs. My id hase been suspended, my few inquiry. Why. Kindly reactivate my id.

Fri, 19/02/2021 - 8:24am — Anonymous (not verified)

My id is not activate
Submitted by Mayank Nandy(not verified) on friday, 13/02/2021 - 2:10pm.
Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon..

Wed, 17/03/2021 - 8:12am — Stephen raj (not verified)

Sir, i have successfully

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon

Mon, 15/03/2021 - 9:31am — Mr.deshveer sharma (not verified)

Application for activation

Sir as per situation i wants to tell you that i have completed my registration on 13/03/2021 and still i am trying it again and again but its not getting activated as i have elaborated you my issue kindly assist over it.

Fri, 12/02/2021 - 1:07pm — sunil singh (not verified)

Operational isse

Sir mere rapido caption m login krne se your profile not activa temporary deactivate operational isse bata raha hai

Mon, 25/01/2021 - 2:10pm — Ankit chauhan (not verified)

My id is not activate

Sun, 14/02/2021 - 7:16am — Mukesh kumar saini (not verified)

Sir my rapido id does not

Sir my rapido id does not active.

Tue, 16/03/2021 - 5:13pm — Baljinder Singh (not verified)

plz activate rapido account

Sir plz help me

Fri, 22/01/2021 - 11:33am — Dandi Nichyanth Prasad (not verified)

Activate my I'd

Sir
I finished all my verification but till now my account isn't activated please activate my account soon

Thu, 14/01/2021 - 8:32pm — GUNASHEKAR (not verified)

Amount Debited 425rupees

Dear Sir / Mam.

Please Note

Amount Has Bean Debited 425 On My Rapido Account..(pH :-89****3377)

Reason:-(Adjustment Technical-issue:-425.)

When You Have Given Surge Fare Amount's Only On Time Delivery's.(I Have Count All The Amount's It's Perfect).

But Amount Has Bean Debited 425 Rupees...

I Have A Proof On My Rapido Captain Application.

Also Informed To Costumer Care 3 to 5 Times Not Got Correct Information.

FEW PHOTO'S Attached Has Sent Now If U Wish I Will Send All The PHOTO'S.

Please Find The Attachment And Credit My Amount(425) & Solve ASAP

Thu, 07/01/2021 - 7:55pm — Sandeep Kumar Singh (not verified)

Profile not activate

My account is not activate from last many days all thought upload all necessary documents and take the training kindly do the needful on urgent basis.

Thu, 07/01/2021 - 1:01pm — Mogesh (not verified)

Iam waiting rapido raiding

No response sir Iam waiting for rapido raide incoming but no response

Sat, 26/12/2020 - 5:18pm — Anonymous (not verified)

please .my profile

please .my profile activate...
Temperly blocked

Sat, 09/01/2021 - 2:20pm — Anthony Deshuja (not verified)

My account not active

I'm trying so many times login but my account is not active

How can activate

Fri, 29/04/2022 - 3:58pm — Livingsten (not verified)

Rapido

I could not open my account

Thu, 24/12/2020 - 3:48pm — Mukesh (not verified)

Requesting to activate my account

My Account not activated from last many days, although i upload all necessary documents and take the training.
Your Email Id is also not mention in the app and Phone Number says invalid.
Kindly do the needful on urgent basis.

Sat, 28/11/2020 - 1:44pm — Sunil nagar (not verified)

Against rapido service

I book rapido but captain levae me midway and dont drop my booking location. And he collect money to me and run away i want to my money refund and complian against fraud driver captain repido service is very dirty , repido services is inappropriate and fraud captain running in rapido

Wed, 20/01/2021 - 6:50pm — Nitin (not verified)

Captain Service

Mostly captain deny for their job after knowing the destination and they don't cancel and not pick my call. And we have to pay extra for that cancellation. If we use other app. I'm very tired through this app. so kindly improve your service.

Tue, 17/11/2020 - 1:33pm — Raj samaddar (not verified)

my I'd not verified

Wed, 21/10/2020 - 1:06pm — Rinku Kumar (not verified)

I'd not activate

Sir
My name is rinku kumar
Maine id open ke liye bahut baar requeste dali hai lekin meri I'd abhi tak nahi khuli

Thu, 10/12/2020 - 11:57am — Shareef (not verified)

To activate my id

Sir
I shareef I submitted my details at Sunday(6-12-20)but till now it not activated

Sun, 18/10/2020 - 9:11am — Anonymous

Rapido Captain Account not activated from last many days

Wed, 20/01/2021 - 2:14pm — Syed Amir (not verified)

Rapido

i use rapido caption since nearly 1year..
but first i got this problem While loginng my account.
it saying my id is not active.will u call me sir or will u active my account.
Send me a msg or reply to my gmail

Tue, 24/11/2020 - 3:21pm — Anonymous (not verified)

Rapido Captain Account not activated from TODAY ONWATYDS

Rapido Captain Account not activated from TODAY ONWATYDS
My Account not activated from last many days, although i upload all necessary documents and take the training.
Your Email Id is also not mention in the app and Phone Number says invalid.
Kindly do the needful on urgent basis.

Fri, 18/12/2020 - 10:11am — Anonymous (not verified)

Karanam bhaskar my account

Karanam bhaskar my account not active plz do active

Thu, 19/11/2020 - 8:12pm — Poloju santhosh (not verified)

Hai sir I am santhosh . From

Hai sir I am santhosh .
From uppal sir.
I want rapido.work sir.
Register two days before .But.
Not accepted. .
Sir..
Pls accept .

Sat, 12/12/2020 - 10:44am — BILTU SARKAR (not verified)

Activate

Please my profile activation

Sat, 17/10/2020 - 6:38pm — pawan kumar (not verified)

About activation of rapido account

I have submitted all my documents but it has been 2 days the account is not activated yet....customer service says its going to activate in 24 hours but now saying its technical issue and no one can say how much time it will take...... Please solve my issue

Wed, 18/11/2020 - 5:46pm — Iranagouda Patil (not verified)

Part time delivery partner

Documents upload but not activate what problem

Wed, 07/10/2020 - 3:12pm — Abhishek Shukla (not verified)

MY ID NOT ACTIVATE

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated.4 days completed.. but app was not activated.. please activate my account as per as possible soon..

Sat, 26/09/2020 - 9:32am — sudip Basak (not verified)

Want to change my two wheeler in Rapido Captain App

I want to change my two wheeler in the Rapido Captain App. I am the owner of the both two wheeler. Kindly help me to do this.

Thu, 24/09/2020 - 5:36pm — Ramakrishna (not verified)

Till now my Rapido Captain is not activated.

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated.approximately 7 days completed.. but app was not activated.. please activate my account as per as possible soon..

Fri, 18/09/2020 - 10:34am — Deepak singh (not verified)

Operational isse

Sir mere rapido caption m login krne se your profile not activa temporary deactivate operational isse bata raha hai

Thu, 17/09/2020 - 10:24am — Nemi chand meena (not verified)

Rapido captin

10 days se yahi aa raha h wait 24 hrs
Rapido app chalu nhi ho raha kese hoga plz help me

Tue, 08/09/2020 - 3:04pm — Syed Asif (not verified)

Activate

I was doing we'll my job at Rapido Captain ..
But From 1 week I changed my Mobile an downloaded the Rapido Captain app but
It's already 1 week
it's not getting activated please help me to activate my profile at Rapido....
Am Happy to work in Rapido Captain

Tue, 08/09/2020 - 1:17pm — Thirupathi.m (not verified)

Document not verified

Hai,
All documents are genuinely Submitted by Thirupathi.but my documents are not verified since some days .so please activate my account.

Tue, 08/09/2020 - 1:11pm — Thirupathi.m (not verified)

Document not verified

Hai,
All documents are genuinely Submitted by Thirupathi.but my documents are not verified since some days .so please activate my account.

Thu, 03/09/2020 - 10:19pm — Kapil sharma (not verified)

My parcel stollen by your Rider I have complain against him

I have complain regardind stollen my parcel that is given to your rider, mr jitender meena today evening.

Thu, 03/09/2020 - 4:18pm — Muzammil (not verified)

Unable to login

While I login am not getting OTP.... This am facing past 2 weeks

Thu, 03/09/2020 - 10:49am — Nandkishore Tripathi (not verified)

Submitted all documents but still unable to open the app

Sir/madam

Maine apne pure documents sbmit kar diye h but abhi tak app open nahi hua h pls help..

Wed, 27/10/2021 - 3:03pm — Vasi shaikh (not verified)

Cannot complete profile (last line)

Cannot submit my profile. Pls. Check
Provide me mobile number to talk personally with the concerned person.

Thu, 03/09/2020 - 7:23am — MURALI KRISHNA (not verified)

rapido captain has not started i have done all the procedure

Dear sir
I was uploaded my all documents in captions app.but repido caption app not active after 24 hour. Please activate repido caption app

Thu, 03/09/2020 - 7:20am — MURALI KRISHNA (not verified)

Documents Verify

My Rapido Documents Verify Also Applying

Wed, 02/09/2020 - 6:36pm — Anonymous (not verified)

App not working

I've tried registering the app. Everytime its stuck at replay video. I can not process further. Once I watch the video, its marked as completed but does not proceed.I've uninstalled and installed the app multiple times to check if it can fix

Tue, 01/09/2020 - 7:50pm — Brammadevan (not verified)

Not working rapido

Dear sir
Not working rapido appa
Fake GPS location

Mon, 31/08/2020 - 9:07pm — Bharat chauhan (not verified)

Registration not successful

Registration is not done of Rapido. App is not working. Please do resolve this issues.

Thank you

Mon, 31/08/2020 - 12:29pm — Pankaj pandey (not verified)