Rapido Customer Care

Updated on Tuesday, 27 August 2024 - 10:34am

Organization:

rapido.bike

Website:

Official Website

Email

shoutout [at] rapido [dot] bike (Customer Support)

Important Link

Contact Form

Install App

Offices Address

Sr No.	Office Name	Address Roppen Transportation Services Pvt Ltd
1	Registered Office	3rd Floor, Sai Prithvi Arcade, Megha Hills, Sri Rama Colony, Madhapur, Hyderabad - 500081.
2	Head Office	#148, 1st Floor, SLV Nilaya, 5th Main 80ft road, HSR Layout 7th Sector, Bangalore 560102.
3	Corporate Office	(Rapido), Salarpuria Softzone, Wing C, First floor, Office 1, Block A, Bellandur Village, Varthur Hobli, Bangalore South Taluk, Outer Ring Road, Bangalore-560103.

Social Sites

Comments

Tue, 28/12/2021 - 12:41am — Yash Rao (not verified)

Inquiry

Hiii

Kya aapki service ajmer m bhi available h

Thu, 16/12/2021 - 3:07pm — Sharad Gupta (not verified)

Support number required

Meri id pe other services k liye only processing show ho Raha h massage me food delivery start k liye aata h please confirm on app

Mon, 30/10/2023 - 8:35pm — Mamta (not verified)

Forgot phone

I forgot my phone in auto

Mon, 22/11/2021 - 3:49pm — Rishee trendz (not verified)

Training will not be open

Hi
Training session couldn't be completed because Quiz should not be open. I try so much time..
Please give us reply

Tue, 16/11/2021 - 8:40pm — Santanu Saha (not verified)

I regret to inform you that this is for the third time I am reporting to you regarding malfunctioning of my previous Rapido Captain app which had Rs. 496 in the wallet & had to be uninstalled. My new app has been downloaded & everything has been approved except DL & R C for which I cannot work. I had been issued I D card & everything was going well. But this new app is awaiting your approval. Please tell me what to do as I am very disturbed.

Mon, 08/11/2021 - 11:00am — Munna kumar yadav (not verified)

Payment

7/9/2021 6:37 mint ka payment nhi mila hai sr Googlepy ki thi mam panding tha bt aaj tak nhi huaa sr plzz

Wed, 27/10/2021 - 10:08pm — Riku Israil (not verified)

Change the phone number

My mobile number is changed and I cannot use the app now. Want to update please do the needful.

Wed, 20/10/2021 - 4:40pm — SHIVA KUMAR (not verified)

IAM NEW JOINING

hai sir or madam
my name is SHIVA KUMAR
my mobile number
iam new joining the rapido iam I have registered and uploaded the documents but the verification will be done when the verification is in progress.

Tue, 19/10/2021 - 10:25am — Mohammed Soheb ahmed (not verified)

Dear Team, I applied for

Dear Team,
I applied for repido bike customers Service. My all document uploaded & approved but again I reupload before three days ago but till time show in progress.
Please Check and Activate my account.

Sat, 02/10/2021 - 8:15pm — Anilkumar (not verified)

Rapideo processing problem

Dear Team,
I applied for repido bike customers Service. My all document uploaded & approved but DL is rejected but again I reupload before three days ago but till time show in progress.
Please Check and Activate my account.

Thu, 29/02/2024 - 11:02am — Ajit (not verified)

Hallo/mam good morning my

Hallo/mam good morning my self ajit I am from Delhi i have removed my northzone work zone because work zone no profit me and I am request for you please remove my work zone please

Fri, 01/10/2021 - 5:48pm — Gaurav Rana (not verified)

Meri I'd nhi chl rhi rapido

Meri I'd nhi chl rhi rapido help me?

Sat, 20/11/2021 - 12:06pm — Manoj Kumar (not verified)

I'd deactivate

Please activate my I'd

Mon, 27/09/2021 - 1:26pm — DEEPAK SINGH (not verified)

my Amount is not received

hi Sir,
I am Deepak Singh, i'm asking to you, why is my mobile is block for your rapido Captain app,
My wallat Amount is Rs. 117.56, kindly refund my Amount in My Account

Fri, 24/09/2021 - 6:27pm — Ramkumar` (not verified)

Req for food delivery in services

i need to add food delivery in services iam not able to see food delivery in services

Fri, 07/01/2022 - 9:30pm — Altaf (not verified)

Not activating food delivery

I want to activate food delivery in rapido since 15 days....but it's not happening help me as soon as possible

Thu, 23/09/2021 - 1:25pm — RASHID NABI (not verified)

My Rapido Captain app not working

Dear sir,, my rapido Captain account not working from last 5 days, I submitted all document, show activate account in 48 hours but not activate my account after 5 days
Please activate my account immediately thanking you your faithfully rashid nabi

Wed, 22/09/2021 - 10:41pm — sivaiah (not verified)

App issue

Sir,

I have join a rapido captain I am problem facing in app (RC upload) please solve the issue.

Sun, 19/09/2021 - 4:12pm — Suraj nayak (not verified)

My profile has hot activated

72 घण्टे से जायदा हो गया पर मेरा rapido captain apps चालू नही हुआ है मेरी मदद करने की कृपा करें

Fri, 08/10/2021 - 8:28pm — Mohammad sahil (not verified)

My account is not activated

My radio captain account driving licence in under varification is befor 4 days it is so late please solve my issue and activate my account as soon as possible

Tue, 28/12/2021 - 8:06am — Jitu saha (not verified)

Please activate my account

Fri, 17/09/2021 - 2:21pm — Harman Patel (not verified)

Dear Team, I applied for

Tue, 14/09/2021 - 12:26pm — Nirmal Gurjar (not verified)

I'd issue

24 घण्टे से जायदा हो गया पर मेरा rapido captain apps चालू नही हुआ है मेरी मदद करने की कृपा करें

Tue, 26/10/2021 - 10:16am — Dharmendrayadav (not verified)

Chalu

Sir maeri id chalu nahi horahi ha karypa chalu kar do

Tue, 12/10/2021 - 3:40pm — Mohammed aslam (not verified)

ID issue

I upload my rc but I can't log in please help me

Tue, 05/10/2021 - 2:05pm — VINOD kumar meena (not verified)

Id issue

Sir mere id ko 24 hourse ho gye mere id chaalu nhi ho pa rhe h please chalu kare

Sat, 02/10/2021 - 7:09pm — Jeetu meena (not verified)

Rapido I'd activeted

Sir Meri rapido I'd deactivate ho gayi h usko activeted Karne ki help kare?

Mon, 13/09/2021 - 6:39pm — Sanjay kumar meena (not verified)

Photo not uploaded

Sir my image rejected.so I am reupload.
But image not uploaded

Tue, 07/09/2021 - 10:12pm — Krishna Chaurasiya (not verified)

Document verification

Please check what's wrong with my account still I'm waiting but there's only written 24 hours it's been 3 or 4 days no response from Rapido Captain app thank you please do something soon.

Tue, 07/09/2021 - 9:06pm — Shaik Abdul Rauf (not verified)

RC rejected

Hi team
my RC will be rejected 3 times what is the reason
It's been 48 hours but still processing what is the reason

Sat, 04/09/2021 - 2:26pm — Prince (not verified)

RC Not Uploading issue

I have registered and upload driving license it's done, but when I try to upload RC , its not going to upload old resolved and give me resolution soon as possible about it.

Sat, 18/09/2021 - 10:51am — Vijay reddy (not verified)

Rc picture not taken

Fri, 17/09/2021 - 7:53am — P ramesh kumar (not verified)

Rc upload issue

Rc was not uploding

Sat, 23/10/2021 - 9:38am — Kuldeep (not verified)

Driving licence not up date

Tue, 31/08/2021 - 2:59pm — Akash (not verified)

Sar meri I'd mei dehli ki

Sar meri I'd mei dehli ki jagah noida location krdo or I'd ke all docoment complete kra do 5 din 48hours aa rha h

Tue, 31/08/2021 - 2:52pm — Akash (not verified)

Sar meri I'd kab tak open

Sar meri I'd kab tak open hogi 5 din hogye only trening complete hue h

Mon, 14/08/2023 - 8:54am — Abhishek singh singh (not verified)

New bike no rc

New bike hai isliye Uske RC aur insurance bhi nahin mila hai vah bhi Bole Hain Ki 2 mahine bad Denge to iske liye Main Kya Karun

Tue, 31/08/2021 - 2:36pm — Rahul Dev singh (not verified)

RC and Selfie

Sir,
My RC and Selfie is not uploading pls help...

Sat, 28/08/2021 - 6:00pm — Sarvesh Rawat (not verified)

RC issu

I have uploaded new picture of RC please review and varifi my RC.

Sat, 28/08/2021 - 12:16pm — Girdhari lal (not verified)

My account activation problam

5 to 6 day i am waiting but my repido captain account not active please help and me and give me solution i need this job

Wed, 25/09/2024 - 7:50am — Manne Charan sai (not verified)

I will create my account almost 4days complete

Well done all verification steps completed your account will activate within 24 hours but not activate please solve my problem

Mon, 23/08/2021 - 6:56pm — Sathya (not verified)

Very very Forest App

Sat, 21/08/2021 - 12:52am — Shaik sohail (not verified)

To study

I submitted all the documents but till now my documents has not verified sir please check the documents and activate the I'd

Mon, 16/08/2021 - 10:07am — HEMANT SONARE (not verified)

RC not uploading

I have registered and upload driving license but when I try to upload RC , it says uploading front images.... Again and again I'm unable to upload please resolve the issue

Fri, 03/09/2021 - 10:57am — Gopal (not verified)

I am uploading all

I am uploading all documents
Mostly documents verified
Selfi not verify plz verify my all documents
And plz activate my account
Gmail Shivamkumar8254790 [at] gmail [dot] com

Plz fastly active my account

Sun, 22/08/2021 - 11:56am — Sai (not verified)

Rc upload failed

I too had gonna same issuse , as it was not possible to upload my rc

Wed, 11/08/2021 - 8:45pm — Shiv (not verified)

Cancellation fee and reward.

It's very fradulant app. It's never reach on top

Mon, 09/08/2021 - 9:46am — SONU RAWAT (not verified)

DL not upoad

I am try many time but can't upload..

Thu, 05/08/2021 - 9:10pm — Shivdeep verma (not verified)

Verification processing

Verification processing complete nahi ho raha

Sun, 01/08/2021 - 2:45pm — Imran khan (not verified)

Rc not upload

I have tried many times but it is not uploading. I am uploading pictures clearly but not responding

Thu, 22/07/2021 - 4:22pm — Anonymous (not verified)

Re-login issue | Activation Request

Hi team,

I unable to re-login my ID, kindly activate my ID ASAP. Due to lockdown it is the only income. Pls do needful.

Thank you

Sun, 08/08/2021 - 10:36pm — Shailesh kumar sharma (not verified)

Aap problem

I can't open my account plz help

Tue, 20/07/2021 - 10:51am — Amit Rajaura (not verified)

Rapido captan City Change Noida

Hello Sir
Me apne Rapido captan account me city change kar vana cahata hu
Plz Help me

Wed, 13/12/2023 - 11:57am — JEEVAN KUMAR (not verified)

Change of city

Hello Sir
I want to change Rapido captain driving City from Hyderabad to Coimbatore. please help me to change the city

Fri, 27/10/2023 - 8:07pm — Brajesh kumar sen (not verified)

Change city

Hello sir
Me apni city Chang krbana chahta hu please help me sir

Sun, 18/07/2021 - 5:42pm — Anonymous (not verified)

Hi team, Please activate my

Hi team,
Please activate my account.
It's urgent
I have sent a lot of mails and lot of login support requests but none of them worked.
Please activate my account

Thank you
Regards

Mon, 13/03/2023 - 3:29pm — Rajkumar P (not verified)

Active my job app

App not active

Wed, 01/09/2021 - 9:25pm — HIMANGSHU KUMAR (not verified)

Hi team please active my account...last 3days I can't open the a

Please infrom me...why not open my rapido account...last 3days I can't open my rapido app...

Sat, 10/07/2021 - 2:20pm — Mohit sinha (not verified)

Account activation

Why is my account not activated? Time was given 48 hours but its been more than a week.

Sun, 19/09/2021 - 2:32pm — Yogendra chandra srivasstava (not verified)

My id is not activated

Sun, 12/09/2021 - 11:22pm — P Praveen (not verified)

Account activation

I account was not activated,it was given that account will be activated within 48 hours,but it was almost 5 days for now..

Fri, 09/07/2021 - 11:28am — Anonymous (not verified)

Account not active

I am Capitan but my account not active 6 days Sarwan kumar

Wed, 07/07/2021 - 12:12pm — Inder Meena (not verified)

I d not activate .possessing only show 4 days

Plz activate my account. Urgent plz

Sun, 20/06/2021 - 10:31am — Naresh Kumar (not verified)

My ID not active

I'm Naresh Kumar rapido ID not active. Please open my ID..

Mon, 24/05/2021 - 11:49am — Dipak bairagi (not verified)

Not active account

Sir my account registration complete but not active my account . Please help me . Is Lockdown income 0 ... So please sir help me . My account please activate.

Sun, 23/05/2021 - 12:36pm — Rajit Mishra (not verified)

Submitted by RAJIT MISHRA(not verified)

Submitted by RAJIT MISHRA(not verified) on FRI, 21/05/2021 - 4:40Pm.

Sir my I'd Rajit Mishra not activated I am upload all documents dt- 21/05/2021 time 16:45 under process
Please sir activat my I'd
Thankyou

Thu, 13/05/2021 - 10:43am — SANTU SARDAR (not verified)

Not verified account

Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

Sun, 23/05/2021 - 12:31pm — Rajit Mishra (not verified)

verification rapito captions...plz as soon as possible....

Submitted by Rajit Mishra(not verified) on 21/05/2021 - 4:45pm.
Plz lookout sir , not verification rapito captions...plz as soon as possible.... account this virifed plz

Wed, 12/05/2021 - 12:31pm — Tushar Makani (not verified)

My Repido captions not active on this no

I unable to login rapido captain in my phone
The error sow (verified online)

Request to you please do asap

Tue, 13/04/2021 - 6:51pm — Nomila manj chandra (not verified)

Activation of my account

Dear sir,

My name is nomula mani chandra my account is not activatee till now, and there is no any kind of
informationn

Plz help sir

Thank & regards
Nomula mani chandra

Wed, 07/04/2021 - 12:31pm — Anirudhya Dutta (not verified)

Vulgar language

The driver didn't want to come to the pickup point and told me to cancel the ride. When I didn't agree to cancel the ride , he started using abusive languages.
NAME- Nithin BR
Bike no. KA11EG1693

Mon, 05/04/2021 - 7:00pm — Raj Kumar (not verified)

My Rapido Captain I'd Is not at activated

They had called and said that account is activated , but till now my I'd Is not at activated

Tue, 23/03/2021 - 6:14pm — Vinod Kumar (not verified)

I'd not activet

Dear sir,

My is vinod kumar my account is deactive without information

Plz help sir

Thank & regards
Vinod Kumar

Thu, 15/07/2021 - 12:50pm — Inderjeet singh (not verified)

My rapido account is not active

My rapido account is not acctive becouse my rc is not verified and my rc is not ragested my name that is problem

Mon, 22/03/2021 - 12:02pm — Peadeep Kumar (not verified)

My Id is not activate

Dear Rapido,
I already update all documents but after 2 week,my id is not activated yet. Kindly activate my Id.

Sat, 20/03/2021 - 10:56am — VIJAY GUPTA (not verified)

Not activated my I'd

Sir my I'd VIJAY GUPTA not activated I am upload all documents dt- 15/03/2021 time 16:32 under process
Please sir activat my I'd
Thankyou

Fri, 19/03/2021 - 6:11am — Shishpal Rawat (not verified)

My ID not active

My account is not activate from last many days all thought upload all necessary documents and take the training kindly do the needful on urgent basis.

Sat, 07/06/2025 - 10:32pm — Ajay kumar (not verified)

Reactivated

I m captain 4 yrs. My id hase been suspended, my few inquiry. Why. Kindly reactivate my id.

Fri, 19/02/2021 - 8:24am — Anonymous (not verified)

My id is not active

My id is not activate
Submitted by Mayank Nandy(not verified) on friday, 13/02/2021 - 2:10pm.
Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon..

Wed, 17/03/2021 - 8:12am — Stephen raj (not verified)

Sir, i have successfully

Sir, i have successfully installed my Rapido Captain application and also uploaded required documents.. but Till now my Rapido Captain is not activated. but app was not activated.. please activate my account as per as possible soon

Mon, 15/03/2021 - 9:31am — Mr.deshveer sharma (not verified)

Application for activation

Sir as per situation i wants to tell you that i have completed my registration on 13/03/2021 and still i am trying it again and again but its not getting activated as i have elaborated you my issue kindly assist over it.

Fri, 12/02/2021 - 1:07pm — sunil singh (not verified)

Operational isse

Sir mere rapido caption m login krne se your profile not activa temporary deactivate operational isse bata raha hai

Mon, 25/01/2021 - 2:10pm — Ankit chauhan (not verified)

My id is not activate

Sun, 14/02/2021 - 7:16am — Mukesh kumar saini (not verified)

Sir my rapido id does not

Sir my rapido id does not active.

Tue, 16/03/2021 - 5:13pm — Baljinder Singh (not verified)

plz activate rapido account

Sir plz help me

Fri, 22/01/2021 - 11:33am — Dandi Nichyanth Prasad (not verified)

Activate my I'd

Sir
I finished all my verification but till now my account isn't activated please activate my account soon

Thu, 14/01/2021 - 8:32pm — GUNASHEKAR (not verified)

Amount Debited 425rupees

Dear Sir / Mam.

Please Note

Amount Has Bean Debited 425 On My Rapido Account..(pH :-89****3377)

Reason:-(Adjustment Technical-issue:-425.)

When You Have Given Surge Fare Amount's Only On Time Delivery's.(I Have Count All The Amount's It's Perfect).

But Amount Has Bean Debited 425 Rupees...

I Have A Proof On My Rapido Captain Application.

Also Informed To Costumer Care 3 to 5 Times Not Got Correct Information.

FEW PHOTO'S Attached Has Sent Now If U Wish I Will Send All The PHOTO'S.

Please Find The Attachment And Credit My Amount(425) & Solve ASAP

Thu, 07/01/2021 - 7:55pm — Sandeep Kumar Singh (not verified)