Meri account deactivated show ho rhi hai mujhe smajh nhi aa rha kyu mai bht dino baad login kr rha hu mujhe kaam karni h rapido k saath please meri account actived krwa dizye

I am lodging a serious complaint against one of your riders whose behavior was not only reckless and illegal but also highly disrespectful and dangerous.

During my recent ride, the rider:

Jumped multiple red signals
Drove in the wrong direction on a one-way road
Did not provide a helmet to me, the pillion rider
Argued arrogantly when I raised a genuine safety concern
At one point, he deliberately rode into oncoming traffic during a red signal. When I asked him why he was putting our lives at risk, he aggressively replied:

“What’s your problem? Why are you telling me how to drive? This is the right way.”

When I calmly told him I wasn’t in a hurry and preferred safe driving, he sarcastically responded:

“If you’re not in a hurry, what should I do? I have time and patience.”

This behavior is absolutely unprofessional, irresponsible, and unacceptable. It shows a complete disregard for passenger safety and traffic laws. If this rider continues to operate under your platform, it's only a matter of time before a serious accident occurs.

I demand that you take immediate disciplinary action against this rider and investigate this incident thoroughly. I also expect a formal acknowledgment and explanation from your side on what steps will be taken.

I am ready to share the ride details, time, and any further information required.

If such behavior continues to be tolerated, I will be forced to escalate this issue to higher authorities, including traffic enforcement and consumer grievance platforms.

Strict action must be taken.

So I booked a ride, the captain couldn't reach the drop location, he literally has one job, to just follow the map and he can't even do that, he called me again and again, still didn't come to the location moreover, the ride which was supposed to arrive in 7 min. Took 30 min. , and the ironical part is that the captain has 5 star rating... A clean 5 star!!! Thankyou so much for getting me late, and ruining my day, keep it up with your f*cked up service.

extra amount every rid showing Rs136 when I booked, after reaching destination they are charging 143 why?
Cheating always

Dear rapido, today i was booked a cab a driver comes and said due to rain i need more fare charge but we denied then he was angry and threw out my pregnant wife and me from his car. Then we told him i left a bag in your car but he came from the car and start abusing said i am local from gaon garoli. After this we are going in trauma. After that i was check my rapido accout to check his vehichle no for police complaint but car no or driver contact no is not available kindly return my bag i have many valuable things in my bag also have doctors papers and my wife’s purse.is rapido cover up his goons ??? Kindly provide driver contact details or car no for a police complaint.

i sent this message to rapido but this concern is not take any steps. I trust this rapid is not anymore considering this message.
Today i have book taxi. I have already payed
extra 30 rupees.
On completed ride he ask 50 ruoees extra. He torchered many times to got amount and i will pay extra 50 ruppes by gpay. He call many times by phone for amount.
Worst qorst

Today (07-June-2025) I have booked Rapido at 10.30 to 10.45 as I was sick and I am with my family Mr.Mohan P (Vehicle no:TN12BE8995) accepted the request but when I call him he said he was stuck in hug traffic and he will be late by 15 min when I update the message in rapido chat box saying I am in location, immediately got call from rapido number and he said you cancel the trip and pay rs100 to running auto. Did rapido advertise for other services is it there business policy.
Note when captain is responsible for cancellation how the customer is liable for cancellation charges? Hope rapido team will take this msg as concerned and my account should not be debited....

Surat me rapido office kaha pe hai mujhe helmet lena hai

I am writing to report an absolutely shocking and traumatic incident that occurred during a Rapido taxi booking. This was not merely poor service — it was a deliberate, threatening, and potentially criminal act that endangered the lives of multiple people, including women and a one-month-old infant.

Trip Details:
Driver Name: Raj Kumar
Phone Number: Nine Eight One Zero Seven Zero Six One Five Seven
Date & Time: 01-06-2025 6:40 PM
Vehicle Number: HL55AL7605

The driver marked “Arrived” on the app despite being nowhere near the pickup point. After waiting for 5–6 minutes, he showed up — but instead of stopping at the correct location, he stopped on the opposite side of a busy, high-speed road, and refused to come to the actual pickup point, even when repeatedly asked.

This forced us to risk our safety and cross a dangerously busy road. I was traveling with my family and my friend’s family, which included three women and a one-month-old baby. The safety of our loved ones was compromised from the start.

When we finally reached the driver on the opposite side:

He immediately took the ride OTP and entered it into the app.

Only after entering the OTP in the mobile app, he demanded extra cash for the ride.

When we refused to pay the illegal demand, he became extremely aggressive, started shouting, hurling verbal abuse, and threatening me and my family, including the women present.

His behavior was erratic and violent, and it was clear he was under the influence of alcohol. What’s even more outrageous is that within 2–3 minutes of this confrontation — without even moving the vehicle an inch — he marked the trip as “Completed” in the app, effectively cheating the system and us.

meri Booking accept nahin kar rahe hai

Today I am coming from NSCBI airport to our home jagatdal, driver demand excess amount after completing journey and he started untruly behaviour, his name was Mr Samir and ride id is RD17485799156521757 I want to cancel his rapido licence

I booked a ride and the driver asking me additional charge and i once accept they asked amount. Again and again the driver asked extra charges.

Even your app shows 20rs for 2km your captain asking 100rs for ride saying company says to get

I am extremely disappointed and frustrated with my recent experience on Rapido. I added Rs. 500 to my Rapido wallet, hoping for a smooth and convenient experience. But to my shock, I am unable to use this money to purchase metro tickets or make bookings. It’s really upsetting and unfair.

Why even offer a wallet option if users can't use their own money when they need it the most? This is not just inconvenient, it's honestly very disappointing. I feel helpless and a bit angry—this is not what I expected from a trusted platform like Rapido.

Please fix this issue immediately. Do something so I can use my wallet money to purchase metro tickets as intended. If not, then kindly refund the entire amount back to my account. It’s not just about the money, it’s about the trust I placed in your service.

I took a Rapido Cab ride from HSR Layout to Kempegowda International Airport Banglore on 17th April .
Before start of the ride , The driver asked for additional rs Hundred , to which I did agree a I was travelling with Family So to our agreement , I was supposed to pay Rs NINE Hundred for the ride.
Post reaching Airport , I initiated a UPI transaction of Rs NINE Hundred using GPay But The transaction went on to pending state.
Hence I paid by CASH Rs THOUSAND , for which the driver was supposed to return me Rupees Hundred in exchange as the total ride cost was Nine Hundres.
But the driver said he did NOT have any change , so he left with all the Money . During this period , The driver was very rude in his behavior , and was acting to NOT knowing HINDI.
Now , The UPI Transaction of Rs NINE Hundred which I initiated , was successfully completed and paid on 19th April .
So , in this way , I ended up paying Rs 1900 as a whole of the 17th April Ride.
I even raised a request to the Driver for returning back the extra Money , to which he doesn't care to respond back
So , his is how I was kind of cheated for THOUSAND Rupees by Rapido/its Driver.

Driver name: Raju janjire
Ride I'd :RD17445226808710901

Driver was very rude and demanded double payment

Dear team

Greetings of the days

This is inform to you yesterday login issues please request the resolve attached issue face

Hi

Driver stole my mobile during traveling
Please help me to get it back

Invoice No.2425KA0059226190
Invoice Date Mar 26th 2025, 11:19 AM
Vehicle Number KA05HJ7406
Captain Name Rafeeq A

Driver's name : Gaurav Satyam
Ride id: (RD17413676322760989)
Rapido call number : (80-45805302xxx)

He extremely extremely rude from the start, telling us sit like this or not to sit like that. We were not even sitting in an uncomfortable way. Actually rude is a very small word for such worst person.
It was only me, a female passenger at the end to leave. And He passed a comment "Harkate to dekho apni" like what the f#ck was that. Does this person know me personally to pass such comments. I was so much polite to him at first.
Not just this he was rude with many things also.
I literally wanted to fight back but was alone and I was concerned about my safety who knows what could this person do.
This person was young but his mind was extremely extremely narrow. His way of talking extremely rude.
I want him to be banned by every cab company. I request rapido to ban him so that he cannot harras anyone anymore. Why keep such person associated with the company which can damage the company's reputation.

The auto driver was drunk and very rude
Charged amount twice and charged more than the fair

I have submitted all documents but my account not activated

The driver charge does extra money. As we reached a destination the driver asked for the toll money and we had no idea that toll is stopped now and no money is deducted.we realised when we returned back home.he also charged us extra fare to the fare shown in the app.
Trying to connect to customer service but the pathetic service is not resolving my issue.they say they will call back but they don't. We were supposed to pay 711rs. But the driver charged us 776rs.
Kindly look into this

I book auto on 8th Feb in Hyderabad. After sitting in auto, he started demanding more money stating what was shown in app is less. I asked him to stop auto, but he didn't even stop, he told I will not stop and started arguing that I want money. I was with my mother. He drove very roughly and again after reaching destination when I gave money which is already more than what was shown in app. He demanded more than that also and started arguing. he didn't ask either so after covering half distance, he said cancel your booking. When I decline to cancel booking. He cancelled it from his side. I asked him to stop auto, but didn't even listen and also talking on phone most of the time , not driving auto properly. This is my first experience with rapido and extremely worst experience. I will not recommend this to anyone. Worst service.

Hi Team,

This is keep you inform that Rapido is now a days good service for a customer but some time Bad behavior driver like asking more and Extra money to the customer and incase if customer don't want to give the driver won't cancel it and ask us to cancel.. Not attending the phone incase if we ask them to cancel. This is so bad for the Rapido Service. I will mentioned the 2 drivers details please take actions as soon as possible. because they boldly told we have to cancel and don't care about the Rapido customers.

RIDE ID : RD17383246412227328

There was double payment of INR 180 made to your captain which you guys had refunded to my wallet but when I asked to tranfer the money to my source account. You guys had debited that amount from my wallet but it's been more than 10 days I have not received the money in my account.

Can you guys please reply and transfer that amount to my source account or i shoul choose social media to publish these things how you harass your customers.

I had taken rides through Rapido dated 10th December, 14th December and 16th December. I have not received the order invoice for these rides. The invoice which is being downloaded from the application is my company's accounts department team is not accepting your invoice. I am sending you a reference invoice. I want the same invoice as the reference one.

Your rapido caption miss lead me and charged extra amount from me he took me to sector 55 then he drop me to my location and charged INR 114 instead of INR 64 which were showing in app while booking ride.

Such a bad service by Rapido team shame on you

I m routine customer of your rapido. In evening I booked rapido cap driver of this cab named Shri Praveen Kumar came and rudely behaved he was drunned misbehaved with my wife and the board her mean while the ride. Driver told my wife rapido is useless company I am not afraid of complaining rapido cannot take the stern action against me because it is in our policy. We have to friend for this behaviour and misbehave the females by the rapido company. So now you are requestted to do the needful regarding this matter and take assistant action against him.

Just wanted understand if rapido has invented special rider for small kids. If there is any such rules pls inform the customer we can book auto and travell. My charge was only 57 rupees but the rider charges me 110 rupee when asked about the rate he said because the kid was sitting in between so charged extra, what nonsense is this so dose it mean i have to book seperate bike for 4 years kid. Very unethical no logical at all when this person spoke and was very rash while riding that's a bad way of taking money

Yesterday night 9:40 pm 12/10/24 I booked a car from j j madanpur khadar delhi to charm wood village faridabad and I forgot my 1 beg in car, I complaint to rapido but there was no action taken by rapido. Please help me rid id- RD17287489354108547 Car maruti presso

My rapido account was deleted by Auto drivers, please tell how to reactivate the account, 9xxx182078

I AM DIGANT ANTANI , I TOOK RAPIDO AUTO FROM KALU PUR RAILWAY STATION, AHMEDABAD, TO KANAN BEACON HOTEL, ASHRAM ROAD. I FORGOT MOBILE PHONE IN ATUO, AUTO RIKCHOW NO. GJ9827, RAPIDO PIN NO.8878, NAME OF DRIVER IS MOHMMOD SAPAI.
KINDLY INFROM HIM TO RETURN MY MOBILE PHONE AS SOON AS POSSIBLE

I am not getting any rides in my location (Nalgonda)

I want my money back which is in Rapido wallet.
I have searched each and every option to connect but no contact details are actual in any site.
Will uninstall this app as this is the heights of fraudulent.

I'm a fresh user. I recently added 500 rs to my wallet and later came to know that the wallet doesn't work. If the feature doesn't work, why do you guys give an option to add money to it. And after many trials also I'm not able to withdraw my money back from the wallet.
I want my money asap. And enable the wallet option asap.

Dear sir
Greetings of the day!!!

This is to inform you that, I am not using your Rapido services in Lakhnow, even never register with Rapido but still getting mail and receiving bills on my may mail.(sujeetkapoor [at] gmail [dot] com)

I believe some one using it on my personal information, I request you to lease remove my mail detail from your system and send it to right address.

Thank you

Dear Sir,
I have travelled rapido Auto on 3rd Augest 2024.Driver have stolen ₹1500 from me.
I requested to you kindly please check. I am visually challenged women please help.

This is regarding my incentive lost for this week (July 28-Aug 4) I have almost completed around 120 rides with the incentive ammount 1200 should be there.

Aug 3rd, 11 clock I have made subscription for 1000 rs earnings and in subscription terms and conditions, they have mentioned that only daily incentive will not be available once subscription enabled... Now my weekly incentive also stopped for this week.

This is likely to cheat me and I have lost all my trust about rapido captain app.

Dear Rapido Team,

Aapke drivers Daru pikar Gadi chalate he kya, Faltu ki time vest application he Rapido App. Please band kar do is application ko.