IVRS Menu: 1800 2666 444
Select your preferred language
- Press 1: For availing new loan.
- Press 2: For appliacation status.
- Press 3: For if you are a channel partner.
- Press 4: If you wants to check your eligibility.
- Press 9: For any other queries.
Email
- customercare [at] piramal [dot] com (For General Support)
Important Links
Grievance Redressal
Level 1
- For any query/ complaint, you can contact at 18002666444 (Mon-Sat, 10am-4pm) or mail at customercare [at] piramal [dot] com .
Level 2
- If you query is not resolved, within 10 days, then you may also approach to the Grievance Redressal Officer at the details mentioned below:
Contact No.: 022-2071740555
Email:
grievances [at] piramal [dot] com
Level 3
- If you are still not satisfied with the resolution provided within 15 days, then you can contact to the principal nodal officer at the details mentioned below:
Contact No.: 022-2071740555
Email: nodal [dot] officer [at] piramal [dot] com
Level 4
- If your query is not resolved by the resolution given at the above level, then you can also contact to the details mentioned below:
Toll Free No. 14448
Address: Centralized Receipt and Processing Centre,
Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017
- You can also lodge your complaint online through National Housing Bank Portal , Complaint Management System (CMS) Portal .
Registered Office
Piramal Housing Finance (PCHF)
601, 6th Floor, Amiti Building, Agastya Corporate Park,
Kamani Junction, Opp. Fire Station, LBS Marg,
Kurla (W) Mumbai MH 400070
Ph: 022-62309200
Email: corporate [dot] secretarial [at] piramal [dot] com
Fax: 022-61513444
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