Navi Finserv Customer Care No.

Email

• help [at] navi [dot] com (For General Support)

For Complaint

Level 1 :

• For any query/complaint you can contact at details given below:
  Contact No.: 8147544555
  Email: cashloan [dot] help [at] navi [dot] com , homeloans [at] navi [dot] com
• Your complaint will be resolved within 7 days.

Level 2 :

• If your complaint is not resolved, then you can contact to the customer grievance redressal officer through the details given below:
  

  Sr No.	Service	Email
  1	Digital Lending App	gro [dot] navifinserv [at] navi [dot] com
  2	Lending Service Provider	grievance [dot] nfpl [at] navi [dot] com

• Your complaint will be resolved within 7 days.
  

Level 3 :

• If your complaint is still not resolved, then you can contact the principal nodal officer through the details given below:
  Email: nodaloffice [at] navi [dot] com
• You can also register your complaint to the Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
  Address: Centralised Receipt and Processing Centre,
  4^th Floor, Reserve Bank of India,
  Sector-17, Central Vista, Chandigarh-160017
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .

Address

Navi Finserv Limited
2^nd Floor, Vaishnavi Tech Square, Iballur Village,
Begur Hobli, Bengaluru, 560102

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