Pigeon Customer Care Number

Organization: 
Toll free Number(s): 
  • 1800 425 66666
All India Number(s): 
  • 080-2698 5800(Customer Support)
  • 63649 14202 (WhatsApp Support)
  • 044-4232 3334 (Branch Office - Monday to Sunday: 10am to 9pm)
  • 044-4280 9873

Email

  • customercare [at] stovecraft [dot] com
  • info [at] pigeonindia [dot] in

Contact Form

Return and Exchange

Pigeon always aim to ensure total customer satisfaction with every product they sell. Once the
product is dispatched from our warehouse, it cannot be canceled or refunded unless there is
severe manufacturing damage that cannot be repaired.

Shipping and Delivery

  • When you place your order online, the order processes almost immediately.
  • Quality check of your product before handing it over to courier partner.
  • Packing of your product and hand it over to trusted delivery partner.
  • The item is then shipped to your address.

Head Office

Pigeon Industries Pvt Ltd
#65-66,Vyasarpadi Co-Operative Industrial Estate
Erukkancherry High Road, Vyasarpadi, 
Chennai-600039
Ph No. : 044-25510213

Parent Article: 

Comments

Poor quality

I purchased glass 4 burner stove on filp kart pigeon brand on may 12th 20222 but it is poor quality first I complicated gas leaks problem but no one can clear it today the glass breaked automatically. I am send this problem to customers Court

Related to service

Where is service center in Jaipur?

I purchase PGM gas LPG Store and this is leakage problem

I want complaint to repair to repair and exchange my LPG gas stove

Regarding induction

I purchased i induction about 15 days ago their upper glass breakdown so i want to repair that plzz provide my detail of service person

Electric water heater 1.5 ltrs

Had booked this online... started overheating and the auto cut off was not working... exchanged it... after 10 days am facing the same problem... pls give me a new heater or refund my money...

Pigeon ketle

Ligh is on but heeting nahi ho raha h. Plz help

Pigeon ketle

Ligh is on but heeting nahi ho raha h. Plz help

Not heating water in Electric kettle.

Water is not heating in electric kettle.

Electric kettle

Kettle is not working
Hit current some time

Issue about kettle

Kettle stopped warming water inside it

Gas is getting leaked from gas stove

I bought this gas stove from flip-cart but today.
We noticed when we shut off the gas you can see fire below the burner. Which is not safe can anyone help me to reach out the customer care because it has 2 years warranty.

For Claiming warrenty

Customer Name - Jitendar Lalvani

Present Location - Adipur, Gandhidham
Purchase Date - 28.05.2022
Purchase Chain Name - Reliance Smart (Arjans mall)
Product Name - Pigeon True Care Blendo (PBPB062109547)

Problem - The blender is not blending anything its not working properly please resolve the problem i try to call on your toll free number but the call is not connected please solve the problem as soon as possible

Same issue with me as well

Same issue with me as well

Gas stove

Dear sir
My complaint number 2434197 at 17/08/2022
But no any response from your side how many days resolve my complain

Not working

My new Pigeon blendon is not working just charged it and switched it on the green light is glowing but the blades are not rotating. Kindly help me to resolve this issue

Thanks in advance

Induction not working

The worst company ever.
Customer support toll-free no not working
Other 3 numbers called but they don't picking calls. I have tried multiple times, multiple days but not getting any reply.
I have also sent mail on given emilid but still didn't get any reply

Induction not working

I am a shopkeeper, we sell your Pigeon company products but there are several complains which you guys are not yet attended in mumbai district. I have 2 stock piece where should i complain and to whom. Your toll free number and other numbers mentioned on site are not working. What iss this.

I am not going to sell your company's products anymore.

Induction cooker Not Working

I has purchased pigeon Induction cooker before 6month.Now not working i am very Disappoint clame warranty.West company everyone don't purchased pigeon
company Items...

not reachable

Has anyone successful in contacting them? Please share working number to be able to reach them.
The Pigeon induction cooktop is a real piece of junk. I read all horrible reviews of it but thought Pigeon is a well known brand and their customer support will provide good services in time of need, so went ahead and bought this. But it has been a horrible experience so far. Never ever going to buy Pigeon product again.

Induction is not working

I have bought induction from Amazon 4 month ago and now it is not working .I want to repair or exchange it .I am trying to contact to Coustmor Care from last month but I couldn't. So please help

Chopper not working

Chopper not working is 10 days deliver

Pressure cooker

Helloo pigeon manufacturers o bought new pressure cooker of 3 different volumes. Our of three 2 are not even working properly... For the past one month trying to reach you but couldn't get any service from you... Try to short it our as soon as possible...

The worst company ever  No

The worst company ever 

No customer service support 

I am being troubled 

From Last 6-7 days my Gas stove is not working their is gas leakage in stove and I am not able to use the stove 

I logged complain 2-3 times but no revert recieved from pegion customer care no one called me or messaged me regarding my complain 

Is this how you people provide guarantee/ warranty of product at time of purchasing it 

I purchased gas stove on 2 March 2022 its been only 2.5 months and now its not working 

I Complaint on Jan 25 2022

I Complaint on Jan 25 2022 for pigeon cooker till today (07/05/2022) I am not getting proper reply from Service centre.

Torch light

It is a bad quality n under a warranty period bt no any one respose on call r show the invalid contact number

Kettle is not working

I have ordered kettle through amazon last year .
Now it's warrenty periods exceeds by one month .

It is not working now .
Not getting charging ..

I am located in Calicut Kerala.
Where can I go for service .

Electrick kettle not working

Dear sir/Madam
I am purchase a electrick kettle dt 15 Oct 2022.
In this time kettle is not working.
Please solve the issue.

Very poor quality of mop bucket and service

We purchased a mop manufactured by Pigeon less than three months back. We were informed that any issues within 3 months it would be replaced. During last month the bucket stopped working since it’s spinner stoped working. We took it back to the shop where we had purchased and he said he will show it to the company and get it ready. We checked after a week when the shop informed that the spinners rod has made a hole in the bottom and that does not come under warranty and till now we have not received any returns. Just imagine if the product is not holding for three months and now the company personal is saying that we are not aware on how to use it and he can not repair nor replace. This is real cheap and cheating company

Pigeon electric not working I

Pigeon electric not working
I purchased on 20 jan snd it stops working on 15feb

Pigeon make 1 ltr electric kettle is not working within 2 months

Purchase electric kettle in Dec21 niw it stopped working.

Its totally bad quality n no

Its totally bad quality n no response any one for help me n just used 2 months now finsished

Pigeon Favourite Electric Kettle not working

Disappointed that the Pigeon electric kettle purchased on 14-11-21 by Flipkart is not working.
Most disappointed as the customer care representative on mob, Land line are not responding. It seems customer's are fooled by selling the product once to them. Pl serious remarks, observation.
Invoice no -FAH7YQ2205006024

If any complaint redressal is done pl respond on mob on priority.

kettle not working

i am buying a electrical kettle 15 December 2021 on Amazon but kettle is not working

Bad quality induction cook top

I bought my acer induction cook top in may 2021 from Big Bazaar
In 6 months time I have got it repaired 3times ,and again it is not working .
Very poor quality .

Pegion Glass top oven

I had purchased glass top oven of pegion brand.At the beginning of usage no-one can feel about the worst quality issues. After few month firstly burner will show that how much poor quality containing. Normal quality conventional oven have much much better quality than pegion. Later I surprised about its maintenance. No proper matching spare parts available in the market. So horrible experience to use pegion Glass stove. I never want to go with any type pegion products further.

NEW ELECTRIC KETTLE NOT WORKING

I Buy New Electric Kettle at 21.10.2021 , Just working only 20 Days Properly then Not working very Disappointed

New Kettle not working

Bought it on 17january and it stopped working in 1feb.tried to contact. But no response. This is the service you provide

Third class service

I have submitted my induction gor in waranty replacement from 3 months my induction isnt getting repaired or replaced. The guy called akshay(solapur) dosent respond to the call at all. I think pigion is the theft service in india, bcz you peoples are looting the peoples.

Induction cooktop is not working

Hii sir, I purchased the induction on 22
September this induction 5-6 days is good working but this time is not a working I purchased on online Amazon.in
So please solve this problem and contact me

Siwan ka cookware set liya

Siwan ka cookware set liya tha aur kyon nahin kar raha hai khana banane ke bad dekha lag raha hai please contact Karen

Warranty

Hii sir, I purchased the induction on 15
October this induction 5-6 days is good working but this time is not a working I purchased on online Amazon.in
So please solve this problem and contact me

Reply

Pigeon glasstop

Disappointed! never buy from these guys fraud company have been trying to contact them for 1 month not a single person is responding properly.
Never ever buy anything from Pigeon. I say never.

worst and fraud company ever

now i have realized why people don't turst these Indian Brands. MR pigeon, you are the thuggish people around. Bought Induction cooker in January 2022 and it stopped working 15 days later. Have been complaining about it for the past 3 months ....NO RESPONSE!

Service bahut khrab hai call

Service bahut khrab hai call received nahi karte ye log fack warranty dete hai or bad me call received nahi karte isse achha company band kar do

INDUCTION COOKTOP STOP WORKING WITHIN ONE WEEK

I have purchased your induction cookTop (BLACK).Which is Stop Working within ONE WEEK . I am Trying Hard to Contact With Custmer Care services But Every Time Each and Every Number is Busy .. I am Getting zero Response.

Kindly rectify my problem repair it or Change it. It is in warranty period.

Product warranty

Product kharab ho gya h warranty ke liye call karke pareshan ho iss company pe don't like thise company product

Coffee maker repair

I purchased coffee maker on December 16th. It broke down after 2 months. The service guy told coil has to be replaced and he sent request to the company. Since 6 months I have gotten no response whatsoever. When I call he tells he has not recieved it.plz help me get a better service

Damaged chimney

Hi there,

We need a service person to un mount the chimney which is damaged and non functional. Please get this fixed asap. I request you to reach out to me urgently.

Yatish

Induction Heater not working

I have purchased your induction cook to within two month it is not work.
And I was try to contact with customer service no one can respond.
Please rectify my problem repair it or Change it. It is in warranty period.

Facing bad experience after sale Service

Dear Pigeon Team,

I bought the two stove gas from Flipkart six months back. Within a month I was facing leakage issue but after 20 days of continues follow up technician came did nothing and went so I had to spend Rs 500 to repair.

Now again flame is coming lower. Past one and half month I have been calling to reach out but zero response now trying to get an help through Flipkart but still no response from your side.

Now requesting you close the issue at earliest.

Regards
VK

No service bad experience

I have purchased aug 2020 a Pigeon induction from Flipkart but now did not any type of service.flipkart no solution and Pigeon contact centre no repair.what doing now?
Very bad service after sales

Pegion gas stove not functioning

Tried to contact customer service but failed worst product and service. Don't buy any products of pegion....

Complain many time but solution not made till now

Purchased a induction stove from Amazon. So many time mailed you but no reply received from your side.

Related to induction

Hi there,

I purchased a Pigeon induction which stopped working within few days of purchase. Since then am continously chasing your team for help. I have written numerous mails but received zero response. I called all your helpline and CS numbers but they were unanswered. I tried reaching to your executives but all in vain. Now am left with a feeling of helplessness and betrayal.

Please provide resolution to my issue asap.

Thanks & Regards

Fake service center

Same situation with me there have no any service center.fake company

Gas stove problem

I bought the pigeon 3 burner gas stove on Flipkart, within a month one of the burner was not working. I tried contacting care but no response. Can you please provide service for this issue.

Induction stove is not working

I bought the product called pigeon induction stove repido slim. I ordered on amazon online store and got delivery at Sunday 5 July 2020. 2 days ago I found problem in induction stove, I plugged and start induction but product was not any of response. I tried my best to find electronics fouls first at my home, but all things are working condition of my electric supply and other things. Only induction stove is not any kind of response. I called to amazon care, person said their 10 days return policy are over and give me email address of yours.

I requested to pigeon India to solve my problem related with induction stove. I do support in procedure.

Pigeon Pressure cooker issue

Hi,
This is Shweta and I have bought in pressure cooker set from flipkart but it deteriorated within a month . I am keep on calling to Customer Care and getting no response. Kindly do needful ASAP. I am really frustrated with Pigeon Customer Care. I hope this email may sort out my issue.

Replacement query

Hi there,

I purchased a Pigeon Pop-up toaster which stopped working within few days of purchase. Since then am continously chasing your team for help. I have written numerous mails but received zero response. I called all your helpline and CS numbers but they were unanswered. I tried reaching to your executives but all in vain. Now am left with a feeling of helplessness and betrayal.

Please provide resolution to my issue asap.

Thanks & Regards
Nipun
+91-990600010X
nipunaggarwal16 [at] gmail [dot] com

Pigeon Induction Cooktop Issue

1 month only use and then automatically stop . Toolfree no. Is Not received my call your service is poor.

I have purchased an Induction cooktop from Amazon. It got damaged after using 1 month. I have tried many time to customer care but not able to reach. Tollfree no. Is Not received my call your service is poor.

Induction Pigeon Pressure cooker not working.

The heating is not happening in Pressure Cooker. It is not getting heated while kept in induction.

Induction on nahin ho raha

Induction power on nahin ho raha

Stove suddenly blast

Dear sir/Madam

This is amar singh from hyderabad i have purchased this 3 burner pigeon stove from dmart somagiguda branch.
It has gone suddenly blast my dady,wife and daughters got hurt with this incidence in kitchen. I didnt even think u peopledo not have good factor of safety of customer .
.
It has happen on sunday afternoon.5.4.2020.
Please do help me out with this issue ans solve my problem.
Im sendin all details. Photos.
My no..is
8341855xxx
9989436xxx

Damaged tea kettle

We had purchased pigeon GYPLY - 1.2 L Electric Kettle SS | 12466 hot kettle but now the kettle is getting leaked so request to you kindly repair or replace the product. The product brought on 26/03/2019 and till i am unable to use it, so many times i contacted your customer care but no response. Please do need full . if there is no reply, then i will take up this issue to consumer court.

Pressure cooker lid not fitting

Recently I bought Pigeon pressure cooker combo of 2l,3l,5l.. where 2l and 3l have same lid.. the lid is working for 2l but when I use the same lid for 3l the water is coming out and gas leaking.. couldn't use 3l from the beginning because of this lid problem.. pls provide seperate lid for 2l and 3l.. pls revert back in my email id..

induction stove

we have purchased induction stove from amazon at 16 july'19 and now its not working and your no. is not communicable so please contact us back our mob .

we have purchased induction

we have purchased induction stove from Flipkart at 23 Sep'19 model no Pigeon Favourite IC 1800 W and now its not working and your no. is not communicable so please contact us back our mob urgently.

Gas falme is not coming out properly

My pigeon gas stove is not working properly and it's gas flame is not coming out properly and it's nobe is also not working properly solve my problem as soon as possible.

pressure cooker problem

Hi,
This is devendra and I have bought in pressure cooker bt one monthes. But Still no response from any one. I am keep on calling to Customer Care and getting worst response like "We arrange a Call back". Kindly do needful ASAP or else i'll throw my pressure cooker and wont call you or email again. I am really frustrated with Pigeon Cust Care. I hope this email may sort out my issue.

pressure cooker induction base problem

pressure cooker induction base problem

Customer service no response

I have lodged a complaint for gas stove taken from your company which went on repair. Now it is under warranty and when called customer care number multiple times only IVR message is heard. Poor customer service. Issue is not resolved. Whom we should ask if you are so negligible

Pigeon Kessel not working & not getting response from cus servic

Hi, I have written a complain to your north service team about my kessel which is stopped heating and product is still in warranty. Its been more than 10 days, I have shared all the documents (invoice and picture of product) but still not getting any positive response from your customer service team. Please help me out and resolve my issue.
Regards, Dhananjay jaiswal

Ver sorry the customer Care

Ver sorry the customer Care no are not working properly after holding my 3 calls for 5 minutes executives are not talking properly
My gas stove knob is broken pl send the executive for repairing

Cheap quality product - showcased with high price

Cheap quality material on grinder. I think we need to stop buying Pigeon products.

Paid almost to other top brands like preeti. I should have spent few bugs for best product instead of this. Broken cheap quality materials placed inside.

Lodged customer complaint, Service guy visited after waiting for long time later he went saying he will visit back the next day. nearly 2 weeks and no clue of him.

Pigeon electric kettle pressure leakage

Hi
I am bought pigeon electric kettle last year and found pressure leakage .I tried to contact shop but not able to give satisfactory solution.
Could you please help.

Gas stove problem

How can I contact with u?

Mixer grinder

Mixer grinder not working motor work out

Gas stove is not working properly-under warranty period.

I brought a pigeon 4 burner gas stove on January 2019 from Big Bazar . The gas stove is not working properly one of

the knobs of stove is stuck .I tried to call customercare but my call get cancelled or lines are busy .So please

register my complaint and send someone to repair my stove.

Deepak Kumar Dikshit

Electric kettle Model: Quartz

I bought it a month ago, and it has been working terribly. Even when I boil water, some white patches get deposited at the base of the kettle, and some sort of oil starts floating on the water. I'm assuring the water isn't bad, because the same doesn't happen on other kettles and on induction stove. It comes wid an year warranty, hoping I could get any help through that. Submitted for Electric kettle, model Quartz 1.7l

Induction Cook

I buy your induction cook 11th Nov 2019,from Amazon,within 15 days when it start it show E 0 error,I try to use your toll free no ,but no response,I am leaving in Ka lavli Maharashtra,Sindhudurg district ,No service center near our city,what to do next

GAS LEAKAGE

Hi,

I have bought Pigeon 2 burner gas stove recently and found gas leakage.
I am staying in Chennai R A Puram I tried to reach your customer care, but NOT able to lodge the compliant.
Could you please help me and send someone who can fix it.

Regards,
Ram.

Gas leakage.

I have bought Pigeon 3 burner gas stove recently and found gas leakage as well as the center burner is not fixed properly.

I am trying to reach your customer care, but NOT able to lodge the compliant.

Could you please help me and send someone who can fix it.

Regards,
Nahid Anjum

Gas leakage

Gas leakage and fire blow at regulating knob in the starting stage.

Pressure Cooker Induction base issue

Hi,
This is Asif and I have logged a Complaint/Request to solve my issue with Induction base on 5th Oct'19. But Still no response from any one. I am keep on calling to Customer Care and getting worst response like "We arrange a Call back". Kindly do needful ASAP or else i'll throw my pressure cooker and wont call you or email again. I am really frustrated with Pigeon Cust Care. I hope this email may sort out my issue.
Contact no : +91 984O649888

Warm Regards
Asif Mohammed

COMPLAIN THROUGH CONSUMER

COMPLAIN THROUGH CONSUMER FORM SITE THEY WILL REPLY IMMEDIATELY.

BREAD TOASTER

RECENTLY WE ARE PURCHASED BREAD TOASTER FROM FLIPKART. IT IS NOT WORKING PROPERLY. ( BREAD SLICE LOCKING PROBLEM ).

Three time service no problem solved gas stove

This company no stashpaid theree time times complete all time service not satisfied continue problems

Required distributor contact numbers

We have small Store in K M Doddi Maddur , Mandya
We are going to purchase around 40k to 59 k
Products of your company monthly ..
looking for a long term relationship . Please do the
Needful
Thank you

Manu

Pigeon induction cooktop

1 month only use and then automatically stop . Toolfree no. Is Not received my call your service is poor.

Pigeon induction

Pigeon induction not working but in warranty