Email
- info [at] pigeonindia [dot] in (Customer Support)
- customercare [at] stovecraft [dot] com (Alternate Support)
Shipping and Delivery
- Shipping will be done in 7-10 working days.
- When you place your order online, the order processes almost immediately.
- Quality check of your product before handing it over to courier partner.
- Packing of your product and hand it over to trusted delivery partner.
- The item is then shipped to your address.
Head Office
Pigeon Industries Pvt Ltd
#65-66,Vyasarpadi Co-Operative Industrial Estate
Erukkancherry High Road, Vyasarpadi,
Chennai-600039
Ph No. : 044-25510213
Comments
Pigeon Healthifry Digital Air Fryer never worked
Hi I bought a Pigeon Healthifry Digital Air Fryer on 1st March 2023 but it never worked from the very 1st day. It shows some E1 error when i start it.
Kindly help.
Regards,
Priyanka
E-Pigeon Airfryer Green Complaint
Dear Service Team,
Please register the complaint for E-Pigeon Airfryer15045Green (Delivered on 21 Aug 2023) Invoice No: SLTC4265138, Purchase online through Croma. The AirFryer is not working. It just a two days the product is not working this is really surprised how and why within two the product is not working, Please assign your engineer to visit and resolve the problem.
Thanks & Regards
Imteyaz Khan
L2006, Logix Blossom County Sector 137, Noida UP.
Gas leaking from burner
Hello ,
I have 3 burner stove and it's leaking gas. Need repair and servicing. Kindly send arrange someone to come and fix it.
Mixer is not working properly-under warranty period
Mixer is not working properly-under the warranty period on 9/3/2023 we purchased but in the last 6 months 3rd-time mixer has not working smoke coming same issue repeats 3 months in the service center only the worst service was given by the pigeon...plz don't buy pigeon products
Regarding eltric kettal
Hiii i was recently purchased pigeon eltric kettal from Flipkart2022 but this is not working it is in warranty period pls arrange the service person asap.
Kettle problem
I have bought Pigeon kettle, it is not heating even after 4 months.
Flask Bottle not working
Dear sir,
i have Purchased Pigeon Croma coral 800 Ml on 26 Apr'23 , performance of this product is awesome in starting but few days ago the product does not work proper . Pls Suggest me for this problem how can i do.
Induction cooktop not working
Dear sir
I bought induction cook top from amazon a month back and its create problem in working.
So please help me out what should i do now.
I almost called your all no. But no response.
I mailed you on 1st july but still no response.
Rice cooker not working
I have purchased a pigeon rice cooker 1.8liter
10 days ago. Today I kept rice in cooker after 5min I smelled a burnt smell . when I checked the cooker its not working . please arrange the service person soon
1.5ltr Kettel replacement
Dear Team,
I have purchase 1.5ltr Kettel in Dec 22 on amazon, but it is not working now. it is in warranty period.
please arrange service person soon.
Invoice no:- PNQ3-784068
Induction stove not working
Hello sir
I order pigeon favourite IC 1800W induction cooktop from Flipkart and delivered on 6th april 2023 and from 5-7 days they get off byself and today means 5th May they are not working. Please help us and reach out us.
Not working induction
The induction is very poor quality of my life
1.5 ltr Kettel not working
Dear Team,
I have purchase 1.5ltr Kettel in OCT 22 on amazon, but it is not working now. it is in warranty period.
please arrange service person soon.
Invoice no:- BOM7-798389
Gas stove
Gas tove blast hua hai aur coustomer care koi contact nahi ho raha , itna third class quality product hai
Lid for the 3 Ltr Pigeon Pressure Cooker
Dear Sir/Madam,
I purchased a Combo set of two Pigeon Pressure Cookers (2Ltr & 3Ltr) with one Lid some months back.
Now my daughter has taken the smaller Cooker with the Lid to her hostel, and we are left with the bigger cooker and no lid.
Can we get a spare Lid for the 3 Ltr Pigeon Pressure Cooker?
Regards,
Dolphus Pereira
Induction cooktop all fuction are fluctuate
My induction cooktop purchasing oct 2022 but they not working properly they all the fuction are fluctuate please early send any service agent
Pigeon blendo not working
I purchased pigeon blender from Flipkart, but now it's not getting charging, it's not enough, aforesaid not not attending by pigeon customer,
Sorry for saying, but pigeon service very very poor.please contact to me pige n customer
Poor quality
I purchased glass 4 burner stove on filp kart pigeon brand on may 12th 20222 but it is poor quality first I complicated gas leaks problem but no one can clear it today the glass breaked automatically. I am send this problem to customers Court
Related to service
Where is service center in Jaipur?
I purchase PGM gas LPG Store and this is leakage problem
I want complaint to repair to repair and exchange my LPG gas stove
Regarding induction
I purchased i induction about 15 days ago their upper glass breakdown so i want to repair that plzz provide my detail of service person
Electric water heater 1.5 ltrs
Had booked this online... started overheating and the auto cut off was not working... exchanged it... after 10 days am facing the same problem... pls give me a new heater or refund my money...
Pigeon ketle
Ligh is on but heeting nahi ho raha h. Plz help
Pigeon ketle
Ligh is on but heeting nahi ho raha h. Plz help
Not heating water in Electric kettle.
Water is not heating in electric kettle.
Electric kettle
Kettle is not working
Hit current some time
Issue about kettle
Kettle stopped warming water inside it
Gas is getting leaked from gas stove
I bought this gas stove from flip-cart but today.
We noticed when we shut off the gas you can see fire below the burner. Which is not safe can anyone help me to reach out the customer care because it has 2 years warranty.
For Claiming warrenty
Customer Name - Jitendar Lalvani
Present Location - Adipur, Gandhidham
Purchase Date - 28.05.2022
Purchase Chain Name - Reliance Smart (Arjans mall)
Product Name - Pigeon True Care Blendo (PBPB062109547)
Problem - The blender is not blending anything its not working properly please resolve the problem i try to call on your toll free number but the call is not connected please solve the problem as soon as possible
Same issue with me as well
Same issue with me as well
Gas stove
Dear sir
My complaint number 2434197 at 17/08/2022
But no any response from your side how many days resolve my complain
Not working
My new Pigeon blendon is not working just charged it and switched it on the green light is glowing but the blades are not rotating. Kindly help me to resolve this issue
Thanks in advance
Induction not working
The worst company ever.
Customer support toll-free no not working
Other 3 numbers called but they don't picking calls. I have tried multiple times, multiple days but not getting any reply.
I have also sent mail on given emilid but still didn't get any reply
Induction not working
I am a shopkeeper, we sell your Pigeon company products but there are several complains which you guys are not yet attended in mumbai district. I have 2 stock piece where should i complain and to whom. Your toll free number and other numbers mentioned on site are not working. What iss this.
I am not going to sell your company's products anymore.
Induction cooker Not Working
I has purchased pigeon Induction cooker before 6month.Now not working i am very Disappoint clame warranty.West company everyone don't purchased pigeon
company Items...
not reachable
Has anyone successful in contacting them? Please share working number to be able to reach them.
The Pigeon induction cooktop is a real piece of junk. I read all horrible reviews of it but thought Pigeon is a well known brand and their customer support will provide good services in time of need, so went ahead and bought this. But it has been a horrible experience so far. Never ever going to buy Pigeon product again.
Induction is not working
I have bought induction from Amazon 4 month ago and now it is not working .I want to repair or exchange it .I am trying to contact to Coustmor Care from last month but I couldn't. So please help
Chopper not working
Chopper not working is 10 days deliver
Pressure cooker
Helloo pigeon manufacturers o bought new pressure cooker of 3 different volumes. Our of three 2 are not even working properly... For the past one month trying to reach you but couldn't get any service from you... Try to short it our as soon as possible...
The worst company ever No
The worst company ever
No customer service support
I am being troubled
From Last 6-7 days my Gas stove is not working their is gas leakage in stove and I am not able to use the stove
I logged complain 2-3 times but no revert recieved from pegion customer care no one called me or messaged me regarding my complain
Is this how you people provide guarantee/ warranty of product at time of purchasing it
I purchased gas stove on 2 March 2022 its been only 2.5 months and now its not working
I Complaint on Jan 25 2022
I Complaint on Jan 25 2022 for pigeon cooker till today (07/05/2022) I am not getting proper reply from Service centre.
Torch light
It is a bad quality n under a warranty period bt no any one respose on call r show the invalid contact number
Kettle is not working
I have ordered kettle through amazon last year .
Now it's warrenty periods exceeds by one month .
It is not working now .
Not getting charging ..
I am located in Calicut Kerala.
Where can I go for service .
Electrick kettle not working
Dear sir/Madam
I am purchase a electrick kettle dt 15 Oct 2022.
In this time kettle is not working.
Please solve the issue.
Very poor quality of mop bucket and service
We purchased a mop manufactured by Pigeon less than three months back. We were informed that any issues within 3 months it would be replaced. During last month the bucket stopped working since it’s spinner stoped working. We took it back to the shop where we had purchased and he said he will show it to the company and get it ready. We checked after a week when the shop informed that the spinners rod has made a hole in the bottom and that does not come under warranty and till now we have not received any returns. Just imagine if the product is not holding for three months and now the company personal is saying that we are not aware on how to use it and he can not repair nor replace. This is real cheap and cheating company
Pigeon electric not working I
Pigeon electric not working
I purchased on 20 jan snd it stops working on 15feb
Pigeon make 1 ltr electric kettle is not working within 2 months
Purchase electric kettle in Dec21 niw it stopped working.
Its totally bad quality n no
Its totally bad quality n no response any one for help me n just used 2 months now finsished
Pigeon Favourite Electric Kettle not working
Disappointed that the Pigeon electric kettle purchased on 14-11-21 by Flipkart is not working.
Most disappointed as the customer care representative on mob, Land line are not responding. It seems customer's are fooled by selling the product once to them. Pl serious remarks, observation.
Invoice no -FAH7YQ2205006024
If any complaint redressal is done pl respond on mob on priority.
kettle not working
i am buying a electrical kettle 15 December 2021 on Amazon but kettle is not working
Bad quality induction cook top
I bought my acer induction cook top in may 2021 from Big Bazaar
In 6 months time I have got it repaired 3times ,and again it is not working .
Very poor quality .
Pegion Glass top oven
I had purchased glass top oven of pegion brand.At the beginning of usage no-one can feel about the worst quality issues. After few month firstly burner will show that how much poor quality containing. Normal quality conventional oven have much much better quality than pegion. Later I surprised about its maintenance. No proper matching spare parts available in the market. So horrible experience to use pegion Glass stove. I never want to go with any type pegion products further.
NEW ELECTRIC KETTLE NOT WORKING
I Buy New Electric Kettle at 21.10.2021 , Just working only 20 Days Properly then Not working very Disappointed
New Kettle not working
Bought it on 17january and it stopped working in 1feb.tried to contact. But no response. This is the service you provide
Third class service
I have submitted my induction gor in waranty replacement from 3 months my induction isnt getting repaired or replaced. The guy called akshay(solapur) dosent respond to the call at all. I think pigion is the theft service in india, bcz you peoples are looting the peoples.
Induction cooktop is not working
Hii sir, I purchased the induction on 22
September this induction 5-6 days is good working but this time is not a working I purchased on online Amazon.in
So please solve this problem and contact me
Siwan ka cookware set liya
Siwan ka cookware set liya tha aur kyon nahin kar raha hai khana banane ke bad dekha lag raha hai please contact Karen
Warranty
Hii sir, I purchased the induction on 15
October this induction 5-6 days is good working but this time is not a working I purchased on online Amazon.in
So please solve this problem and contact me
Reply
Pigeon glasstop
Disappointed! never buy from these guys fraud company have been trying to contact them for 1 month not a single person is responding properly.
Never ever buy anything from Pigeon. I say never.
worst and fraud company ever
now i have realized why people don't turst these Indian Brands. MR pigeon, you are the thuggish people around. Bought Induction cooker in January 2022 and it stopped working 15 days later. Have been complaining about it for the past 3 months ....NO RESPONSE!
Service bahut khrab hai call
Service bahut khrab hai call received nahi karte ye log fack warranty dete hai or bad me call received nahi karte isse achha company band kar do
INDUCTION COOKTOP STOP WORKING WITHIN ONE WEEK
I have purchased your induction cookTop (BLACK).Which is Stop Working within ONE WEEK . I am Trying Hard to Contact With Custmer Care services But Every Time Each and Every Number is Busy .. I am Getting zero Response.
Kindly rectify my problem repair it or Change it. It is in warranty period.
Product warranty
Product kharab ho gya h warranty ke liye call karke pareshan ho iss company pe don't like thise company product
Coffee maker repair
I purchased coffee maker on December 16th. It broke down after 2 months. The service guy told coil has to be replaced and he sent request to the company. Since 6 months I have gotten no response whatsoever. When I call he tells he has not recieved it.plz help me get a better service
Damaged chimney
Hi there,
We need a service person to un mount the chimney which is damaged and non functional. Please get this fixed asap. I request you to reach out to me urgently.
Yatish
Induction Heater not working
I have purchased your induction cook to within two month it is not work.
And I was try to contact with customer service no one can respond.
Please rectify my problem repair it or Change it. It is in warranty period.
Facing bad experience after sale Service
Dear Pigeon Team,
I bought the two stove gas from Flipkart six months back. Within a month I was facing leakage issue but after 20 days of continues follow up technician came did nothing and went so I had to spend Rs 500 to repair.
Now again flame is coming lower. Past one and half month I have been calling to reach out but zero response now trying to get an help through Flipkart but still no response from your side.
Now requesting you close the issue at earliest.
Regards
VK
No service bad experience
I have purchased aug 2020 a Pigeon induction from Flipkart but now did not any type of service.flipkart no solution and Pigeon contact centre no repair.what doing now?
Very bad service after sales
Pegion gas stove not functioning
Tried to contact customer service but failed worst product and service. Don't buy any products of pegion....
Complain many time but solution not made till now
Purchased a induction stove from Amazon. So many time mailed you but no reply received from your side.
Related to induction
Hi there,
I purchased a Pigeon induction which stopped working within few days of purchase. Since then am continously chasing your team for help. I have written numerous mails but received zero response. I called all your helpline and CS numbers but they were unanswered. I tried reaching to your executives but all in vain. Now am left with a feeling of helplessness and betrayal.
Please provide resolution to my issue asap.
Thanks & Regards
Fake service center
Same situation with me there have no any service center.fake company
Gas stove problem
I bought the pigeon 3 burner gas stove on Flipkart, within a month one of the burner was not working. I tried contacting care but no response. Can you please provide service for this issue.
Induction stove is not working
I bought the product called pigeon induction stove repido slim. I ordered on amazon online store and got delivery at Sunday 5 July 2020. 2 days ago I found problem in induction stove, I plugged and start induction but product was not any of response. I tried my best to find electronics fouls first at my home, but all things are working condition of my electric supply and other things. Only induction stove is not any kind of response. I called to amazon care, person said their 10 days return policy are over and give me email address of yours.
I requested to pigeon India to solve my problem related with induction stove. I do support in procedure.
Pigeon Pressure cooker issue
Hi,
This is Shweta and I have bought in pressure cooker set from flipkart but it deteriorated within a month . I am keep on calling to Customer Care and getting no response. Kindly do needful ASAP. I am really frustrated with Pigeon Customer Care. I hope this email may sort out my issue.
Replacement query
Hi there,
I purchased a Pigeon Pop-up toaster which stopped working within few days of purchase. Since then am continously chasing your team for help. I have written numerous mails but received zero response. I called all your helpline and CS numbers but they were unanswered. I tried reaching to your executives but all in vain. Now am left with a feeling of helplessness and betrayal.
Please provide resolution to my issue asap.
Thanks & Regards
Nipun
+91-990600010X
nipunaggarwal16 [at] gmail [dot] com
Pigeon Induction Cooktop Issue
1 month only use and then automatically stop . Toolfree no. Is Not received my call your service is poor.
I have purchased an Induction cooktop from Amazon. It got damaged after using 1 month. I have tried many time to customer care but not able to reach. Tollfree no. Is Not received my call your service is poor.
Induction Pigeon Pressure cooker not working.
The heating is not happening in Pressure Cooker. It is not getting heated while kept in induction.
Induction on nahin ho raha
Induction power on nahin ho raha
Stove suddenly blast
Dear sir/Madam
This is amar singh from hyderabad i have purchased this 3 burner pigeon stove from dmart somagiguda branch.
It has gone suddenly blast my dady,wife and daughters got hurt with this incidence in kitchen. I didnt even think u peopledo not have good factor of safety of customer .
.
It has happen on sunday afternoon.5.4.2020.
Please do help me out with this issue ans solve my problem.
Im sendin all details. Photos.
My no..is
8341855xxx
9989436xxx
Damaged tea kettle
We had purchased pigeon GYPLY - 1.2 L Electric Kettle SS | 12466 hot kettle but now the kettle is getting leaked so request to you kindly repair or replace the product. The product brought on 26/03/2019 and till i am unable to use it, so many times i contacted your customer care but no response. Please do need full . if there is no reply, then i will take up this issue to consumer court.
Pressure cooker lid not fitting
Recently I bought Pigeon pressure cooker combo of 2l,3l,5l.. where 2l and 3l have same lid.. the lid is working for 2l but when I use the same lid for 3l the water is coming out and gas leaking.. couldn't use 3l from the beginning because of this lid problem.. pls provide seperate lid for 2l and 3l.. pls revert back in my email id..
induction stove
we have purchased induction stove from amazon at 16 july'19 and now its not working and your no. is not communicable so please contact us back our mob .
we have purchased induction
we have purchased induction stove from Flipkart at 23 Sep'19 model no Pigeon Favourite IC 1800 W and now its not working and your no. is not communicable so please contact us back our mob urgently.
Gas falme is not coming out properly
My pigeon gas stove is not working properly and it's gas flame is not coming out properly and it's nobe is also not working properly solve my problem as soon as possible.
pressure cooker problem
Hi,
This is devendra and I have bought in pressure cooker bt one monthes. But Still no response from any one. I am keep on calling to Customer Care and getting worst response like "We arrange a Call back". Kindly do needful ASAP or else i'll throw my pressure cooker and wont call you or email again. I am really frustrated with Pigeon Cust Care. I hope this email may sort out my issue.
pressure cooker induction base problem
pressure cooker induction base problem
Induction are not working
Kindly solve my problem Because induction not working properly I'm doing persistently contact with you
Customer service no response
I have lodged a complaint for gas stove taken from your company which went on repair. Now it is under warranty and when called customer care number multiple times only IVR message is heard. Poor customer service. Issue is not resolved. Whom we should ask if you are so negligible
Pigeon Kessel not working & not getting response from cus servic
Hi, I have written a complain to your north service team about my kessel which is stopped heating and product is still in warranty. Its been more than 10 days, I have shared all the documents (invoice and picture of product) but still not getting any positive response from your customer service team. Please help me out and resolve my issue.
Regards, Dhananjay jaiswal