Pigeon Gas Stove Customer Helpline Numbers

Updated on Wednesday, 29 December 2021 - 10:15am

Company Name:

Pigeon

Toll free Number(s):

1800 425 66666

All India Number(s):

8608 101010 (Customer Support)
080-2698 5800 (Alternate Customer Support)
63649 14202 (WhatsApp Support)

Website:

Official Website

Email

info [at] pigeonindia [dot] in

Contact Form

Types of LPG Gas Stove

Elegance Cooktop
Glass-Top Stoves
Stainless Steel Stoves

Shipping and Delivery

When you place your order online, the order processes almost immediately.
Quality check of your product before handing it over to courier partner.
Packing of your product and hand it over to trusted delivery partner.
The item is then shipped to your address.

Return and Exchange

Pigeon always aim to ensure total customer satisfaction with every product they sell. Once the
product is dispatched from our warehouse, it cannot be canceled or refunded unless there is
severe manufacturing damage that cannot be repaired.

Parent Article:

Pigeon Customer Care Number

Pigeon

Comments

Thu, 31/08/2023 - 1:08pm — Anonymous (not verified)

Glass top has broken

First of all I would like to ask which material is used for top that it is not even sturdy for 2 years, when you know it cant be study or suitable for heat why you guys even use it and make our life risky,do you guys really feel we should change and buy new stoves every two year. My glass top has broken don't know reason yet.I want the replacement for this as it is in warranty period, I tried calling you guys multiple times but no response yet.Need your immediate attention.

Wed, 25/01/2023 - 3:22pm — Ravi (not verified)

Worst service and agent rudly behaviour

I have complained on 3 days back no one called and even called to agent he saying coming but not coming on 3days on words

And also not answering properly and rude behavior i am not sure what is the service you guys are providing not sure.

we have to complaint the india head sales and service person.

Fri, 19/05/2023 - 4:48pm — Vikaas Omer (not verified)

Vessel blackening

It is correct local service center is very irresponsible and rude I have complained on many times but problem persists and solved till date and have to face embarrassment from local service centre

Sat, 08/10/2022 - 12:54pm — Smita (not verified)

Vessels getting black

I hv purchased 3 burner gas in aug and from first day,my vessels getting black,like chulha,it's not easy to clean the vessels that much blackness are getting.some customer service no. Are not reachable.and I called them they repair stills same problem arises what I have to...in my way wrist service u are providing.

Sat, 18/06/2022 - 12:32pm — Neeta katelia (not verified)

Pathetic service

I have purchased 3 burner gas stove
One burner is not working from second day of use.
I have tried calling them...no response
5..6...time complain is lodged....no response.no one have visited yet
pathethic service with such a know company...

Tue, 27/09/2022 - 11:16pm — Manish Kumar Gupta (not verified)

Very wrost service

I am purchase induction stove Aug 2022 .
Right now not working many time call and complaint but no any response . Very big mistake i purchase from pegion product i also share feedback in social media

Fri, 30/12/2022 - 5:58pm — sak (not verified)

Horrible service, pls dont

Horrible service, pls dont get any of their products.

Mon, 29/08/2022 - 8:49am — Lalit Gupta (not verified)

Same problem facing

I have lodged my complaint but till date not get sloution

Sat, 11/06/2022 - 12:23pm — WASIM BAKSH (not verified)

Pigeon Gas Stove

Product us under 2 years warranty.
No dedicated helpline for Gas Stove. Filled up all the forms and sent emails but still no response, please advice,
Need help. Purchased the Gas Stove from Amazon. Trying to contact Pigeon helpline but no response for service & repair. Product us under 2 years warranty.
No dedicated helpline for Gas Stove. Filled up all the forms and sent emails but still no response, please advice,

Wed, 01/06/2022 - 7:03pm — Anonymous (not verified)

Stove having issue

I bought pigeon stove a month a ago, at start it was working very well but now it is having issues like gas leakage and formation of black layer on utensils used over stove.

Wed, 09/02/2022 - 12:02pm — c s senapati (not verified)

PIGION GAS STOVE COMPLAIN

NO ONE IS LIFTING PIGION GAS STOVE COMPLAIN.
WHAT NEXT?

Mon, 06/06/2022 - 5:13pm — Roshan (not verified)

Not functioning of gas burner. not shutting off the burner

I have raised a ticket for not functioning of 2 burners on Pigeon Infinity 3 stove gastop. This is happening after 8 months of purchase. After 1 month of complaint raise, they send a person home for service, Service person said the whole burner setup is faulty and it needs to be replaced. And he raised a request for parts to replace. but after 7 months they have not replaced the parts and closed the raised ticket. it is very disappointing. i have used that gastop only for 7 month. and now it is out of warrenty.

Sat, 08/01/2022 - 3:06am — Vishal Verma (not verified)

toll free number doesn't work

toll free number doesn't work. I have just bought a new gas stove 1 day before through Amazon online and its performance is really poor.

Need a technician to visit and check it.

Or else will have return the product.

Sat, 26/02/2022 - 11:28am — Prakash mishra (not verified)

Repaiar

I have pigeon indection and my indecton is not working

Mon, 23/10/2023 - 12:18pm — Seyad salman (not verified)

Warranty Claim

I brought pigeon induction plus from filpkart induction not working properly

Tue, 01/06/2021 - 10:26pm — Anonymous (not verified)

Glass stove too broken

Thu, 01/04/2021 - 7:56pm — Anonymous (not verified)

Broken upper glass

This is the worst service I ever found in my entire life. I logged complain against the Replacement or Repair of my broken glass of Gas stove on 09/03/2021.

After taking continuous follow up from your Respected engineer Mr. Rajneesh Mishra, he assured me will intimate me within 2 days.
Every time I connect with him he give me the same answer and he never connected me back.

After completing a period of approx. 1 month I again connected him, now he is answering me that company close the ticket without any solution, if i want any repairs I need to pay Rs. 950/- because glass is not covered under the warranty claim.(voice is recorded in mobile)
If you already know glass is not covered under this warranty period then why you are wasted more than 20 days.
I Specifically buy this product on believe that I am purchasing branded product because of Safety and assurance service, but I personally prefer local product is far better than this.

I requested you to don’t taste the patience, If you couldn’t provide proper service then be specific.

Mon, 11/01/2021 - 9:07am — Anonymous (not verified)

Gas stove defect

I am highly disappointed by this pegieon gas stove . There is very low flaming of gas in our gas stove.it has been used for a year only and this how it shows the problem's.By this problem the utensils are getting black because they are been placed in gas for long time .The problems are being bigger as we are not able to cook our food in time
I hope you will listen our problem and will do the needfull
Thank You

Sun, 27/12/2020 - 5:39pm — Anonymous (not verified)

Complain regards to breaking glass stove upper part.

My 2 burner glass stove which i purchased in july ....its totaly broken i want my refund immediately. Or replace it.

Sat, 12/03/2022 - 12:57pm — Rakesh Kumar Rathore (not verified)

Glass demeage

Mera stove ka glass tut gya he jo mujhe riper karana he
5

Tue, 29/09/2020 - 3:07pm — Anonymous (not verified)

Poor services

I purchased a glasstop burner n now the glass is totally damaged... I wanted that u people fix it cause the product is in warranty period... I tried thousand times to connect to u people... But the contact no which u have given in a public domain is not working or not picking up the calls... Plz do the needful...

Tue, 22/09/2020 - 9:19pm — Anonymous (not verified)

Glass stove breakage

It has been very disappointed with the product purchased on 11 September 2020from Dmart Andheri East Mumbai 400058 17 September called to change the valve then on 19 September 2020 there was a glass breakage full glass stove is in pieces I have complained and still complaining but there has been no response to replace nor return the product very very annoying and sadning about pigeon gas stove the service manager of Maharashtra is not responding. Can the head manager look into this matter now I need refund of my money please

Tue, 17/03/2020 - 11:16pm — Hariprasad (not verified)

Gas Leakage problem from burners

I bought 4 burner Gas stove in which from few days we identified a problem of Gas leakage.
Please call me to provide your service

Mon, 11/07/2022 - 4:11pm — Ritwik Varshney (not verified)

Pigeon gas stove combo 3 burner gas, a problem of leakage gas

Pigeon gas stove combo 3 burner gas, a problem of gas leakage

Sat, 11/09/2021 - 2:17pm — Madishetti Bhargav (not verified)

Burner not working

We r purchased 4 burner Pigenon Gas stove.Now present 1 Burner not working

Fri, 13/03/2020 - 9:12am — Anonymous (not verified)

Very wrost company pigeon

I complained 4days back my glass 2burnal stove was not working they do not take respone technician aslso phone not lifiting call

Wed, 26/01/2022 - 5:37pm — Anonymous (not verified)

Pigeon

Pigeon as a brand is a thief
They are least bothered of their clients
The customer care number does not connect only. By chance 1 in 100 if it does connect, they will hang the phone on your face
The marketing heads at individual cities are thief in themselves. He has blocked my number only, leave alone listen to our problem and solve the issue. Mr Suresh off Hyderabad
Let him eat away the money that he is not refunding me, every single day I curse them. He will also get punished
I have been trying to chase them for a simple pigeon solution for more than a year now
HOPELESS company and hopeless representatives
Never buy any pigeon brand products

Sun, 23/02/2020 - 4:59pm — Jaya Lakhani (not verified)

Nob has come out already

Nob has come out already - within warrenty

Thu, 20/02/2020 - 6:30pm — Anonymous

Gas leakage from side burner

I have three Burner gas stove gas leaking from the third burner reported IAM calling but customer care people is not picking the call

Wed, 29/01/2020 - 4:25pm — Anonymousshawn mathew (not verified)

poor quality

pegion bad gas stove .poor quality
with in 3

Thu, 23/01/2020 - 1:45pm — Sandip (not verified)

Gas Leakage!!¡!!

I bought a 3 burner glass top oven of Pegion. The gas is leaking from the middle burner nov. I tried to call customer care number but they are not answering. There is no support for their product. I would not recommend to use Pegion brand for such product. I would recommend an enquiry on this company to provide such non-tested poor quality product, with no support setup. There could be accident for their product. DO NOT BYE PEGION PRODUCTS.

Mon, 20/01/2020 - 11:25am — Rahul Khearu (not verified)

Gas stove burners are not working properly-Reg.

Gas stove burners are not working properly-Reg.
I am from jajpur road odisha. I have bought 2 burner Gas stove but one of the burners is not burning properly, a. I bought this from Amazon on 23rd Dec'19, . And this product has 7 years warranty and services are provided at the Amazon. Can you please register my complaint with my email id. The toll-free no not response.

Tue, 31/12/2019 - 8:32pm — Tanveer kaur (not verified)

Burner is not working properly

I have bought 3 burner Gas stove but one of the burner is not buring if it put on sim, and the gas is leaking from that burner. I bought this from Amazon on 21st October, 2019. And this product has 2 years warranty and services are provided at the doorstep. Can you please register my complaint with my email id

Fri, 27/12/2019 - 11:41am — Dr. Mallikharjuna Rao K (not verified)

Gas stove burners are not working properly-Reg.

I am from Guntur, Andhra Pradesh. Firstly I am confirming that this Pigeon is a WORST BRAND. Toll free number is not working and customer care numbers NOT RESPONDING. Worst company and WORST SERVICES. At last I found local service person. He said give online complaint. Toll free numbers are not working. Stupid Pigeon people are also not responding properly. Dear citizens of INDIA PLEASE don't suggest PIGEON BRAND products. Worst company and NO services. Stupid Pigeon.

Thu, 26/12/2019 - 2:48pm — Rinki (not verified)

knobs of stove is stuck

i brought a pigeon 3 burner gas stove on 11 Nov 2019 from Amazon India. my invoice no is BOM5-6842711. The gas stove is not working properly one of the knobs of stove is stuck .I tried to call customercare but my call get cancelled or lines are busy .so please register my complaint and send someone to repair my stove

Fri, 20/12/2019 - 7:31pm — Pawan sharma (not verified)

Glass crack of gas stove burner

I purchase of pigeon smart plus metallic 3 burner gas stove,now gas stove yellow glass broken.plz suggest that how will available glass of gas stove.i live in damon district of m.p.

Sun, 15/12/2019 - 7:39pm — KARTHIK R S (not verified)

Consider the below

I have purchased 4 burner gas stove on 01/12/2019 from flipkart. Unfortunately it producing yellow flame. I m trying to contact customer care but I couldn't get them. Kindly get me the solution for the above
By K@RTHIK R S

Thu, 12/12/2019 - 2:11pm — sonu kumar (not verified)

leakage in burner switch

I purchased it in july2019, it has leakage issue .
need your support.

Regards,
Sonu Kumar

Thu, 12/12/2019 - 8:53am — Sunil pradhan (not verified)

Leakage of gas burner

With good expectations I have purchased this Gad stove but with in one that gas burner started leaking. I need immediate repair of this . Such a bad experience

Mon, 09/12/2019 - 4:29pm — Anonymousg abbas (not verified)

Leekage of gas slowly

Yor induction cook top is very good but gas stove burner is sub standard

Sun, 08/12/2019 - 10:16am — vijayalakshmi (not verified)

Gas leak

I brought a pigeon 3 burner gas stove on 01Nov 2019 from flipkart . my invoice no is FAC7XD2002609566 The gas stove is not working properly gas leaking outside forcefully .I tried to call customercare but my call not getting picked/cancelled/switched off/lines are busy .so please register my complaint and send someone to repair my stove

Mon, 04/11/2019 - 10:55am — Sreedhu Sreedharan (not verified)

gas stove is not working properly-under warranty period

i brought a pigeon 3 burner gas stove on 2 oct 2019 from flipkart . my invoice no is FAB1GD2002153915. The gas stove is not working properly one of the knobs of stove is stuck .I tried to call customercare but my call get cancelled or lines are busy .so please register my complaint and send someone to repair my stove

Mon, 28/10/2019 - 4:49pm — Sujit Kumar Singh (not verified)

Induction stoves

My product induction stoves not working

Wed, 02/10/2019 - 8:37pm — Vijayalakshmi (not verified)

Gas stove repair

Hello
Our gas stove did not burn properly
and their is also a gas leak. Please repair the gas stove as quick as possible.

Thu, 11/04/2019 - 3:00pm — Krishna Nagar (not verified)

Gas burner licage in just one month of buying

I brought from flipkart two burner gas stove .It work few days properly but now gas licage started.In just one month it give this type of bad results.also it is catching flame it is very dangerous for life and risky too..and customer care people are not picking up the call..what should I do in this situation..ia this the service which pigeon, the reputed brand, is providing...can I get solution for this before any unexpected happen with my family and me??

Sun, 02/12/2018 - 8:12pm — Shoaib (not verified)

Gas licage from burner

I brought from flipkart two burner gas stove .It work few days properly but now gas licage started.

Sun, 05/08/2018 - 11:16am — Abhimanyu (not verified)

Gas licage on secund burner .

I brought from flipkart two burner gas stove .It work few days properly but now gas licage started.

Mon, 14/05/2018 - 11:46am — Ravi Rathore (not verified)

Gas stove burners are not working-under warranty period

We bought the pigeon gas stove (3 burners) on May 2017 from FBB Bengaluru. Out of the 3 burners, two of them are completely defective. If we reduce the flame, the burner goes off and fire catches from the lower end. This is really scary and unsafe. And for the third burner, the knob is defective. It broke within few months itself. We tried lodging complaints at FBB Bengaluru, they asked to talk to Pigeon customer care.
We tried calling customer care multiple times, but the call always went waiting or got transferred from here and there, and finally we were unable to contact. After multiple trials, we finally left it.
And now again we are starting this thread. Hope to receive help from your end. Request you to send someone to our place or make a provision to replace it.
We are highly dissatisfied using this product and the service.

Regards,
Ravi Rathore