Paytm Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800-120-130 (Paytm payment bank)
All India Number(s): 
  • 0120-4456 456 (Bank, Wallet and Payments,10 am - 8 pm)
  • 0120-4728 728 (Movies and Events Tickets)
  • 0120-4880 880 (Paytm Travel Tickets and Forex)

Email

  • care [at] paytm [dot] com (Customer Support)
  • cybercell [at] paytm [dot] com (For security related queries)

Install App

Important Links

Helpline Numbers

Helpline Number: 0120 3888 3888

Services Contact No.
Bank, Wallet and Payments 0120 4456 456
Movies, Events and Gold 0120 4728 728
Paytm Travel Tickets and Forex 0120 4880-880
Report a fraud 1800-120-130
For Business Customer 0120 4440440

Paytm Procedure and KYC

Forgot Password

  • First call on 0120-4888 488 from the phone number you are registered with on Paytm
  • After language selection, press 1 to reset your password
  • Reset Password

Offices Location

City Address
One97 Communications Ltd,
India
Mumbai IV Floor, Enterprise Centre,
Domestic Airport,
Vile Parle East,
Mumbai - 400 099
Bangalore 144/533, 2nd floor, 22nd main,
150 Feet Ring Road,
HSR Layout 1st Sector (AGARA),
Bangalore - 560102
Chennai II Floor, Balammal Building,
No 33, Burkit Road, T Nagar,
Chennai - 600 017.
Kolkata 6th Floor, Eco Station, BP 07, Salt
Lake, Sec-5, Kolkata-700091
Global
Nigeria Adol House 15, CIPM Avenue,
Alausa Ikeja, PO Box 4929,
Lagos Nigeria
Bangladesh Premises # 3, (Boshoti Dream),
Flat: B#6, Room No: 1, Road-20,
Gulshan-1, Dhaka-1212, Bangladesh
Dubai 106, First Floor, Building No.11,
Dubai Internet City Dubai, UAE
Kenya LR No. 209/638/1, 12th floor,
Pension Towers, Loita Street,
PO Box 10032-00100,
Nairobi, Kenya

Corporate Headquarters

Skymark One,
Shop No.1, Ground Floor, Tower-D,
Plot No. H-10B, Sector 98, Noida, UP-201301
Phone: 0120- 4770770
Fax: 0120- 4770771

Social Sites

Related Links: 

Comments

Different product received

Sir,
I have given an order of Smart watch from Zosta.net and made the payment through paytm for special discount. But I have received different watch today. They are not picking up my phone and not even given the answer of my mail. Do needful.
Regards
Surath Chakravorty

KYC for account setup

I downloaded the Paytm app on my phone 2 days ago and have been trying to complete the setup process by doing the KYC for my account. I entered my Aadhaar number but it keeps showing error.
Please guide on how to go about it. Can someone from PAYTM come to my residence to complete this formality?
Thanks.

Same problem

Someone has come to your residence

Kyc note opne

Kyc note opne

Kyc not completed

Adhar card not updatad

paytm no working in my mobile app

paytm not working in my mobile app

Kyc problem

Same is with me , trying to get Kyc done but it’s showing some error

Kyc nahi ho rahi ha

Kyc nahi ho rahi ha plzz kyc problem

Problem in transfering money.

I am unable to link my bank account to Paytm. Please help me. I want to tansfer my money to another account in same bank.

my tempo men's combo pack lofers cancelled why because

Sir my tempo men's combo pack of shoes is cancelled why because i am not cancell it. Plz tell me answer sir i can complain to orginization. Phone no9052671803

Mera account nhi khul raha hai pass.galat barahavin hai

Sir mera account open nhi ho raha hai password &email galat bta raha hai jabki mai sahi password dal raha hu sir please help me.

Not serch my account

Not serch my account

Forget password pe click karo

Forget password pe click karo aur new bnao

Change my password

Please forget my password

Forget my password

I forget my praytn password, so help me.

How to forget pas

Password forget

For delay delivery

I will Order for 23 July and paytm deliver my order product name is earphone Bluetooth wit mic for 7 August delivery this product but this not deliver till time so please need yours help...

Refund

Mera recharge cancle hua tha two time 458 ka ek recharge tha
10 day ho gaye hai
Abhi refund nhi hua

Kyc problem

I have submitted Thumb for Kyc it was submitted but in paytm app it was showing complete your kyc and again when I was submitting already you are submitted for Kyc and again in paytm complete your kyc

kyc

please do my kyc because my is noet done I have already try 1month the kyc people was not come

Dear paytm. I am mohd shah i

Dear paytm.

I am mohd shah i will one recharge une in
Paytm wallet. My account balance is cut in
Recharge amount. But recharge is not send. Please I request. You please check this program

refund

ek month hogya h bt abhi tak refund nhi hua h ek dam faltu process h aur cll krte h tho busy busy batata h ause acha koe staff h nhi tho kisi ko appoint kro very bad i m veri dissapointed

Refund

I m also face problem refund 14 din ho gye refund nhi Mila abhi to I m very disappointed

Amount Deducted

Refund my payment

My payment Rs.200 deducted my Paytm account please contact me

Payment

What about my diss recharge???

I was recharge my diss but recharge was not done, money has been sent.pls contact me

Amount detacted

From my account my bal is detected by paytm phone recharge

Money sent to wrong account

By mistake money from my wallet sent to wrong account resolve my problem.

My cash feke transfer

Please my amount give me

paytm card

sir meri paytm kyc ho gayi hai aur kafi din bhi ho gaye hain phir bhir paytm card nahin aaya hai kripya aap mera paytm card bhejne ki kripya karein dhanywad.

My cash feke transfer

Transfer feke mobile number
Please give my money

Paytm debit card

Hi I'm Ashok
I didn't Paytm debit card please follow up i applying one month before

I cancelled my order but i didn't get back my money

I make my order on 25july and make payments through debit card but on same day i successfully cancelled my order. But till 12 day i didn't get back my money... Please tell me what can i do???

Orders

My order has been cancelled pls re order my item Bluetooth speaker

Money back

Wrong phone number recharge please back return money

Money not return back

My two transection failed money not return backpl

Refund issues

Please give me a amount. Otherwise i go to police station or cybour crime or human rights. So carefully

Payment refund issue

My two transactions failed and payment debit my account. Plz refund my amount.

Removing my number from paytm accout

My problm is my number was logged in my frnds paytm account which was used by him at that time i dont have patym but now i want to open new paytm account but when i try for it, it says your number already has already logged in another account so help me to remove my number from that number and let me creat new account with my number rply as soon as possible

Refund

I ordered Nike flip flop from paytm
due to manufacturer issue I returned it but my money is still not refunded in my account so plz help me.

Refund my payment balance

Dear sir
My paytm balance is 515 but I have forgot my password and my balance is 0.so please refund my wallet balance.

TRANSACTION SUCCESFFULL AND MONEY NOT TRANSFERED

Dear Sir,
Yesterday i have transfered 11500 to my friend the transaction was successfull but the money is not credited to the benificiery account I have called arround 25 times to customer care but not even a single call they have connected to agent even after watiting for around 25 minutes on hold for every call

Kyc

On my paytm account kyc is not complete there in an esu

Complain for pickup package.

Sir

I want to say that before four days I have send a request to change my power bank which is not in full mah that to commited me so in that case some massages are received me that to pick up the packet but daily I have received new massage with new number for pickup but still no one come to pickup the packet. And now here is near about to complete the policy of change the product by you or your agent and that's not my fault. Soon I will complaint in consumer help line.

Thanks
Kapil Chaudhary
Meerut

Return parsal

My return request is not parsal pickup... Return request date :10-08-18 .

Payment is failed again and again

Your Co. is a Bakwas Co. Why you are not upgrading your Technology.out of 10 payments 6 /7 had been failed. I do not have Paytm app. Still you are not refunding my money to my Bank and depositing it in Paytm Wallet, which is illegal. If you are doing so for 1 lac customers out of Millions customers daily basis, how much Black Money you are earning daily , Monthly and Yearly basis. Besides this You are Harrassing Lacs of customers like me daily. This is a Serious Greivance against you. You must be Legally Punished for this. Plz take note of this and do the needful to correct the Drawbacks.

Password reset krna hai

Password nhi pta use pata lagane ke liye kya kre apke customer care no. Pr call krte hai pr lgta nhi hai

Recharge complane

Dear paytm.

I am mohd shah i will one recharge une in
Paytm wallet. My account balance is cut in
Recharge amount. But recharge is not send. Please I request. You please check this program

Delay in refund money

Dear Sir, i ordered Boat bassheads 225 In-Ear supar Extra Bass headphones with one buttom mic (Blue), due to manufacturer mic issue I returned it but my money is still not refunded in my account so plz help me.

Paytm

Sir Maine Kai apna mobile recharge Kiya thhha Par recharge hua nahi rs 550 account se kat gaya rply me please

My Name is SHAILESH KUMAR

My Name is SHAILESH KUMAR SINGH ,
I was participated in your quiz and gave correct answers of your all 4 question.
And confirm after suggested to me refer to your 7 different what’s app groups/friends.
Than I was refers to more than 7 people or group but withdrawing option wasn’t open to confirm my withdrawal.

So it is totally fraud and I have all screen shot , now I am going to consumer form against “ Paytm “

Fraud Co.

Yes Shailesh ji, I totally agreed that Paytm is Fraud Co. In the Last 1 year it has harassed me 10 times.

Paise katne se sambandhit complaint

Sir bank se pese cut jane ke bad paytm me nhi aye please help me

Cashback issue

Sir mera product issue to ho gaya h but abhi to cashback ni mila h so refund my money now

Amount Deducted

Refund my payment

My payment 605 deeduct my Paytm account please contact me

Refund money delay

एकदम घटिया सर्विस है Paytm की मैंने कुछ दिन पहले 1 ईयर फोन Samsung की ऑनलाइन की थी जो कि लोकल ईयर फोन मेरे पास आए इस कारण मैंने उसको कैंसिल कर दिया और मेरे अभी तक 20 दिन हो गए हैं और पैसा रिफंड नहीं हुआ है मैंने कई बार कस्टमर एग्जीक्यूटिव से कॉल किया लेकिन कोई रिस्पांस नहीं मिला कई बार मेरा बैलेंस कट गया लेकिन होल्ड पर लगा रहता हूं हमेशा बैलेंस कटता रहता है लेकिन कस्टमर एग्जीक्यूटिव से बात नहीं होती एकदम घटिया सर्विस है Paytm की एक तो खराब प्रोडक्ट देते हैं दूसरा कोई रिफंड करें तो उसकी रिक्वेस्ट सुनते ही नहीं है बकवास है मैं परेशान हो गया हूं बहुत

Kyc

Dear sir
Kyc not activated it's coming errors please send Paytm castamarcare number in Guntur

Kyc

Sir please kyc done kra

Kyc

I am having issues for done my kyc plz help me with this it's urgent my money got stuck in paytm

Product cancilation

Sir without my order for cancellation the product,the product has been cancelled ...

I want to deliver my order ..

Amount Not credited into Wallet post deduction

Hi,

I had done the addition of INR.1000 to paytm wallet on 9th July & accordingly the amount is also deducted from my Airtel account. It has been almonst 15 days by now & the amount is reflecting in the wallet / it is returned to Airtel account. Have been trying to reach customer care to fix the issue but even after holding the line for multiple hours numerous time there is no one to pick.

The customer service & service of Paytm is pathetic. They are misusing our hard earned money & time. Government should take serious note of these kind of companies & take action.

somebody please help with my amount.

Thanks & Regards
Prashanth

Amount Not credited into Wallet post deduction

Same issue happened to me on 06-Aug-2018, I still not get the money to paytm wallet or bank account. Does anybody have any email id to contact them through email.

Regarding return request

I raised return request few days back for a t-shirt by killer easies in paytm mall. Request no. Isxxx5615045160. Next day that t-shirt was picked up by blue dart company with refernce no.xxxx5976974788. After few hours i got message from paytm that return request is called by seller without any reason.neither i got that t-shirt back nor i get any refund. I called your customer care no. Around hundred times they simply cut the call without listening my problem. Please resolve my issue as soon as possible.

Forget password

Due to forget password I couldn't participate in any transfer and transactions and paytm helpline is not responding.

Forget password

My my password missing please send my password

Cash back issue

I was ordered one 16gb sandisk pendrive ,toothpaste and ketchup but i wasn't get cashback.
Is it ur scheme is fake..
Or you return my money
Reply plz

Kyc

Paytm kuch kab tak chalu hogi

PAYTM KYC CANOT UPGRADE

PAYTM KYC CANOT UPGRADE

I forgot my paytm login password and iam not able to reset it ki

Iam badly in conveynent to connect my paytm a/ckindly help me to reset password esssialy

Password setting no. dies not connecting for call.

Link to reset password not getting because number given for calls not connected ..paytm team members also couldn't solve my problem. what should I do?

I ordered two mobiles icall

I ordered two mobiles icall 3310 but as per specification mobile with wrong screen size delieverd
NO REPLY FROM PAYTM
NO REPLY FROM CUSTOMER CARE
NOWAY TO REACH CUSTOMER CARE
POOREST SERVICE
I'LL GO TO CONSUMER COURT

No response on KYC verification

How to speak to a customer care executive?

KYC

KYC is not complete please give me help

Paytm

Kyc kano ho6e na

How to complete my kyc

How to complete my kyc of patm

मैं Paytm अकाउंट खुलवाना

मैं Paytm अकाउंट खुलवाना चाहता हूं मैं पेटीएम से पैसा ट्रांसफर करना चाहता हूं इसलिए मैं अपना अकाउंट खुलवा रहा हूं Paytm ऐप

Updating KYC Details

Hi

I have been trying to update my KYC details(PAN Card) but it does not accept - it leaves an error message nd asks me to try again with the same result ! is there anyone I can talk to to solve my problem on my paytm account? I'm currently not able to add money to my wallet as my bank account is not linked !! which is strange as I have done transactions earlier.
Please help !!!!!

Login Patm account

How to sign up Patm account. I forgot my password but call is disconnected. Don't talk with customers service but how to login my paytm account. And how to add bank account to git case back from mobile recharge

enquiry

hello paytm
Im not able to do kyc verification on my aadhaar no. i have tried several times and it is showing some error. please rectify my problem and get my kyc link so i can do smooth transaction.

thankyou
Abhishek Jha

Kyc

Sir , my first Paytm account is other mobile I'd and I lost user id and I am other mobile no. to create second I'd but not kyc update .

Please sir

Password link dialing number not conneted

Link to reset password not getting because number given for calls not connected ..paytm team members also couldn't solve my problem ..what shud I do

Password related

I am forget my password .reset my account but no is not reachable

Forget password.

My call is not connected for reset password so please give me link on through my registerd mobole nomber.

delyery fail

27/7 2018 ko delyery bta rahe ho or abhi tak curiyar mila Nani or delvriy doy ka nambar Band aa rha she Castmar cer me veiting bta raha he feku se paytm

Paytm account active

Dear sir paytm not active
Paytm customer call not concted why sir I want active my account sir

Password reset

Password reset nahi ho Rahe Jo reset ke liye no diye h us par call nahi lagty plz solve my parobalam

I am getting the same

I am getting the same problem!
Please help me asap!

Kyc complain

My paytm kyc is not done
M many time visit paytm store but they say call customer care but customer care not respond

KYC Problem

Payment not transfer kyc not done error showing payment failed showing

I want to compelete mini kyc but it is some problems in there

Please give me some way to complete mini kyc in paytm

Kyc not dun

I m visit paytm stor again n again but he was telling me server down has paytm. So pls help me i must need kyc ragister. And countine shoping......