Paytm Bank Toll Free Customer Care Number 1800120130

Toll free Number(s): 
  • 1800 120 130 ( To report frauds)
All India Number(s): 
  • 011 3399 6699
  • 0120 4366761

Contact Information

  • Branch Address

    • Registered Address

      • 136, 1st Floor, Devika Tower, Nehru Place, 
        New Delhi - 110019
    • Corporate Office

      • A-80, Udhyog Marg, Sector 2, Noida, 
        Uttar Pradesh 201301
    • Noida Branch Address

      • ` B-121, Sector 5, Noida - 201301
  • Phone

    • 011 3399 6699
    • 0120 4366761
  • Toll Free Number to report a froud

    • 1800 120 130
  • Working Hours

    • 10:00am - 4:00pm
    • 2nd & 4th Saturday

Customer Grievance Redressal

  • Level 1

    • Online queries in Paytm app (
      First response time – 2 working days
      Final resolution time – 4 working days
    •  If any case needs additional time, the Bank will inform the
      customer the reasons for the delay and provide expected timelines
      for resolution of the issue
  • Level 2

    • Call
      • 011-33996699
  • Level 3

    • If customer case is not resolved after contacting various complaint resolution channels
      he may reach nodal officer at
    • Address
      • Shri Rohan Lakhaiyar
        Paytm Payments Bank Limited,
        A-80, Udhyog Marg,
        Sector 2, Noida,
        Uttar Pradesh 201301
    • Mail
      • nodalofficer [at] paytmbank [dot] com

District wise grievance officers

  • SMS

    • GO<Area pincode>
    • to 9223990641
  • Call

    • 011 3399 6699

Helpline Numbers

Bank, Wallet and Payments 0120-4456-456
Movies and Events 0120-3888-388
Paytm Mall Shopping Orders 011-3377-6677
Flights 99168-99168
Bus 95553-95553
Train 95553-95553
Hotels 7053-111905


Paytm wallet to wrong send bank

1100/- rupees debite hundred rupees debite so please do needful

Refund my double deducted amount

Dear paytm i Los my amount is there i recharge only one time amount will be deducted two times please refund the amount my account rs:398/-

Not received my debit card

Dear sir,

Have not received atm card za & not confirmation my account

Refund my double deducted amount

Sir I have recharge my mobile no rs398/- transaction is failed. Once again I have to wait and recharge 2nd time. Amnt will deduct from my account 2 time please refund my amount my bank amount please call me

Dear paytm Team, I lost my

Dear paytm Team,

I lost my phone on 31 dec and have blocked my account on 1st jan, i am trying to unblock my account from last 8 days but cant be able to do i called on customer care no but couldnt connect due to not received otp and adhar no is also they are not taking now please tell me what to do as 6000 rupees in my paytm wallet need your quick response my registered no is 7838837xxx if you required any proof please advice will send you all the details

Inderjeet Singh Gill

Balance cutting

Two times recharge amount cut but not refunded

Till now bank account is not activated

Hello sir my KYC is over some 5 months back but till now I didn't get bank activated. So I kindly request you to consider me

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