Paytm Bank Customer Care No. 0120-4456 456

Organization: 
Toll free Number(s): 
  • 1800 120 130 (To report fraud)
All India Number(s): 
  • 0120-4455555 (Customer Queries)
  • 0120-4456456 (24*7- Bank, Wallet and Payments)
  • 0120-4809661 (Nodal Officer)
  • 0120-4818901 (Corporate Office)

Woring Hours:

10 am to 8 pm

Email

  • cybercell [at] paytmbank [dot] com 
  • nodalofficer [at] paytmbank [dot] com

Important Links

App

List of ATMs

ATM Address
NOIDA B 121 B-121, SECTOR 5 NOIDA 201301
VJ Business Tower A-6,VJ Business Tower, Sector 125, Noida
Lajpat Nagar A78, Near Bikanerwala, Central Market, Lajpat Nagar
-2 NewDelhi 110024
IGI, Terminal T2 Indra Gandhi International Airport (IGI) TERMINAL 2
IGI, Terminal T3 Indra Gandhi International Airport (IGI) TERMINAL 3
GALGOTIA Galgotia University Plot No-2, Sector-17 A, Yamuna
Expressway,Greater Noida, Gautam Buddh,
Nagar U.P(201306)
RATHINAM Rathinam Techzone Campus, Pollachi Main Rd, Eachanari,
Coimbatore, Tamil Nadu 641021
Gurunanak College Guru Nanak Institutions Campus, Ibrahimpatnam,
R. R. Dist Telengana
MIET College N.H. 58, Delhi-Roorkee Highway, Baghpat Bypass Road
Crossing, Meerut, Uttar pradesh 250005
Panineeya Dental College Panineeya Institute of Dental Science & Hospital ,
Road Number 5, VR Colony, Kamala Nagar, Kothapet,
Hyderabad, Telangana 500060
Baba Farid Institute of Technology
College (BFIT)
BFIT Group of Institution suddhowala, Dehradun ,
Uttarakhand – 248007
HITECH City Metro Station 7/A/2, Hitech City Rd, Jaihind Enclave,Near Cyber
Towers, Hitech City, Hyderabad, Telangana – 500081
Durgam Cheruvu Metro Station Hitech City Rd, Sri Sai Nagar, Madhapur, Hyderabad,
Telangana 500081
Secunderabad East Metro Station Railway Station, Opposite Uppal Bus Stop, St Johns
Road, Road, Regimental Bazaar, Secunderabad,
Telangana 500003
Parade Ground Metro Station Parade Grounds, JBS Metro Rail Station, Near Jubilee
Bus stand, Gandhi Nagar, Nehru Nagar Colony, West
Marredpally, Secunderabad, Telangana 500026
Ameerpet Metro Station Sanjeevareddy Nagar Road, Ameerpet, near to Yella
Reddy Guda road, Maitrivanam,Hyderabad, Telangana 500016
Virar Shop No-6, Choudhary Apartment, Near Mathura Dairy,
Opp Geeta Apartment, Sahkar Nagar, Virar East ,
District-Palghar, Maharashtra-401305
Nalasopara Shop No-8, Sai Sangam Apartment, Moregaon Naka,
Nalasopara East, District-Palghar, Maharashtra-401209
Nanded Shop No-2, APMC Market, Guruprasad Niwas,
Mudkhed, District-Nanded, Maharashtra-431806
Hadipur Village – Jadabpur, Post- Hadipur, PS- Deganga,
24 Parganas (North), West Bengal- 743424
Rajapur Pul, Patna Holding No-155/96, Khata No-81, Plot No-335,
Rajapur Pul, Mainpura, Patna, Bihar-800001
Nanmuhiya More, Patna Ward No-53, Circle No-68, Holding No- 79/76/70,
Sher Shah Road, Nanmuhiya More, Patna,
Bihar– 800007
Bengaluru,Karnataka V.P Katha No 105 and Assessment No 105/3 BBMP
Katha No 719/712/718/105/3/8 Hongasandra Village
Begur Hobli Bengaluru,Karnataka-560068
Latur, Maharashtra Sai Nivas, Opp-Udaygiri College, Nanded Road Udgir,
Latur, Maharashtra-413517
Saharsa, Bihar Ward No-30, Opp Bank of India, Purab Bazar,
Saharsa, Bihar-852201

Customer Grievance Redressal

Level 1 (Queries)

• Online queries in Paytm app
First response time – 2 working days

Level 2 (Queries)

If customer is not satisfied with the resolution provided, he/she can call our 24 x7 helpline no.
Phone: 0120-4456-456

Level 3 (Complaints)

If the customer is not satisfied with the response, he/she can reach out to the Nodal Officer-

For locations falling under the jurisdiction of Banking Ombudsman offices in -
Ahmedabad, Chandigarh, Jaipur, Kanpur, Mumbai (I), Mumbai (II), New Delhi (I),
New Delhi (II), New Delhi (III), Dehradun and Jammu.

  • Shri Yogender Singh
    Paytm Payments Bank Limited,
    V J Towers, A-6, Sector 125
    Noida, Uttar Pradesh-201303
    Email : nodalofficer [at] paytmbank [dot] com
    Phone Number: 0120-4809661

For locations falling under the jurisdiction of Banking Ombudsman offices in Bengaluru,
Bhubaneswar, Bhopal, Kolkata, Chennai, Guwahati, Hyderabad, Patna, Thiruvananthapuram,
Ranchi and Raipur.

  • Shri Rahul Dhiman
    Paytm Payments Bank Limited,
    V J Towers, A-6, Sector 125
    Noida, Uttar Pradesh-201303
    Email : nodalofficer [at] paytmbank [dot] com
    Phone Number: 0120-480966

Principal Nodal Officer

Shri Rohan Lakhaiyar
Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email : nodalofficer [at] paytmbank [dot] com
Phone Number: 0120-4809661

Redressal mechanism for grievances raised in-person

Line Functioning Heads

Name Designation Contact No. Working Hours Address
Ms. Priyanka Paul Vice President,
Centralised Operations
0120-4818901 (Monday to Friday, 10:00 a.m. to 5:00 p.m.
excluding Bank holidays)
V.J. Business Towers,
Sector 125, Noida,
Uttar Pradesh 201303
Mr. Ankit Agarwal Vice President,
Distribution
Mr. Sanjay Singh Senior Vice President,
Product and Technology

Form Center

Noida Branch Address

B-121, Sector 5, Noida - 201301 
Opens : 10:00am - 4:00pm
Closed on : 2nd & 4th Saturday and every Sunday

Lajpat Nagar Branch

A-78, Central Market, Lajpat Nagar II,
New Delhi - 110024
Opens : 10:00am - 4:00pm
Closed on : 2nd & 4th Saturday and every Sunda

Registered Address

136, 1st Floor, Devika Tower, Nehru Place, 
New Delhi - 110019

Corporate Address

V.J. Business Towers, Sector 125, Noida
Uttar Pradesh 201303
(P): 0120-4818901

Parent Article: 
Also See: 

Comments

phonepe

19/06/2020 recharge 149 panding

Paytm bank keeps Fraudster account in Paytm bank

A fraudster did fraud transaction of Rs 5000/-. He does fraud with people hacking phone and bank details. They people give add on google using keyword Animal helpline numbers Delhi.
Even in the record of Paytm bank has also not his personal details like his name and contact number and so on when I check with the help of Paytm worker This is really bad for the Paytm bank users.
Requesting you to freeze his Paytm bank account. A FIR also has been registered in this regards against fraudster.
If you do not believe on it so you write me back on mail to know the written proofs

Debit card order complaint

I don't want paytm debit card please cancel payment and give me my money back And my paytm AC not work properly that's why I can't use this app any more

Paisa kat gya hai

Paisa kat h
Gya hai aur message nahi aya hai

Ticket cancellation

Dear sir,

Yesterday mng I bokked busticket the bus was cancell not contact to me no response pls refund my amount 945 rs

Hack my account

Please fully block my properly paytm account this not use my email ID and name and my number.
My name is Ashok Kumar
my email id-ashokvashisht9999 [at] gmail [dot] com

Payments refund regarding

My train ticket booking is failed but,my payment not refund, plzz content me

Paytm is fraud

Paytm is fraud

My paytm does not work.

My paytm does not work. I'm try to kyc paytm for agent. But don't any response.

Gold not for sell

Sir mene kal gold kharidha tha woh sell nhi Ho rhaa h ese baat ko 24 hours Ho gye h plzz Sir help kijiye kabhi woh verfaction failed batata h kabhi not for sell batata h plzzz Sir Help kijiye

Paytm wallet to wrong send bank

1100/- rupees debite hundred rupees debite so please do needful

Refund my double deducted amount

Dear paytm i Los my amount is there i recharge only one time amount will be deducted two times please refund the amount my account rs:398/-

Not received my debit card

Dear sir,

Have not received atm card za & not confirmation my account

Refund my double deducted amount

Sir I have recharge my mobile no rs398/- transaction is failed. Once again I have to wait and recharge 2nd time. Amnt will deduct from my account 2 time please refund my amount my bank amount please call me

Dear paytm Team, I lost my

Dear paytm Team,

I lost my phone on 31 dec and have blocked my account on 1st jan, i am trying to unblock my account from last 8 days but cant be able to do i called on customer care no but couldnt connect due to not received otp and adhar no is also they are not taking now please tell me what to do as 6000 rupees in my paytm wallet need your quick response my registered no is 7838837xxx if you required any proof please advice will send you all the details

Regards
Inderjeet Singh Gill

Balance cutting

Two times recharge amount cut but not refunded

Till now bank account is not activated

Hello sir my KYC is over some 5 months back but till now I didn't get bank activated. So I kindly request you to consider me

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options