Oriental Insurance Company Toll Free No. 1800 118 485

Organization: 
Toll free Number(s): 
  • 1800 11 8485
All India Number(s): 
  • 011-3320 8485 
  • 011-4365 9595

Email

  • csd [at] orientalinsurance [dot] co [dot] in (Customer Support)
  • portal [dot] support [at] orientalinsurance [dot] co [dot] in ( Portal related Issues)
  • nirmaladhepe [at] orientalinsurance [dot] co [dot] in (Rural and Social Insurance Queries)
  • motorinsurance [at] orientalinsurance [dot] co [dot] in (Motor Insurance queries)
  • mpnagpal [at] orientalinsurance [dot] co [dot] in (Vigilance Authorities queries)
  • vigilance [at] orientalinsurance [dot] co [dot] in (Vigilance Authorities queries)
  • sehrawat [dot] rashmi [at] orientalinsurance [dot] co [dot] in (PPN/Hospital related queries)
  • vinita [dot] rana [at] orientalinsurance [dot] co [dot] in (PPN/Hospital related queries)
  • inderjitkaur [at] orientalinsurance [dot] co [dot] in (Portability/Migration)
  • neha [dot] kaushik [at] orientalinsurance [dot] co [dot] in (Portability/Migration)
  • propertyinsurance [at] orientalinsurance [dot] co [dot] in (Property Insurance)

Important links

Locator

Grievance Redressal

Write to
Ms Beena Dhawan , Chief Manager,
Customer Service Department
4th Floor, Agarwal House
Asaf Ali Road,
New Delhi-110002.
Email: beena [dot] dhawan [at] orientalinsurance [dot] co [dot] in,
csd [at] orientalinsurance [dot] co [dot] in

List Of Regional Redressal Committee Members

Sl. No.   Zonal Nodal Officers Regional Office OFF. Code G Nominated Members STD Telephone No./Mobile No. Email @ orientalinsuranc e .co.in
1 Mr. Krishan MRO I 11 Mr Vijay Gaurkhede 022 22047298 vijaygaurkhede
2 Mr. Krishan MRO-II 12 Smt. Safia Patel 022 22821933 safiapatel
3 Mr. Krishan MRO III 13 Mr. Vipul Kachare 022 61493126 vipul.kachare
4 Mr. Krishan Ahmedabad 14 Mr. C.M..Parmar 079 27543874 cm.parmar
5 Mr. Krishan Indore 15 Mr. S.N.Singh 0731 2533275 snsingh
6 Mr. Krishan Pune 16 Smt Aarya Shukla 020 25513218 aarya.shukla
7 Mr. Krishan Vadodara 17 Mr. Dipak Vasava 01265 2782689 dipak.vasava
8 Mr. Krishan Nagpur 18 Smt. Diksha Patil 0712 2580420-214 diksha.patil
9 Mr. Krishan Raipur 19 Smt. Ritika Deoras 0771 4255382 ritika.deoras
10 Mr. Satish NRO I 21 Mr. Bhushan Sethi 011 23712154 bhushan.sethi
11 Mr. Satish Lucknow 22 Mr Pradeep Shukhla 0522 4093712 pradeep.s
12 Mr. Satish Chandigarh 23 Smt. Kitty Sethi 0172 5008768 kitty.sethi
13 Mr. Satish Jaipur 24 Mr S.Mathur 0141 2820650 smathur
14 Mr. Satish Dehradun 25 Smt. Reeta Rawat 0135 2747023 reetarawat
15 Mr. Satish Ambala 26 Mr Sudarshan Kumar 0171 4091911 sudarshan k
16 Mr. Satish NRO II 27 Mr Mohit Gupta 011 22449480 mohit.gupta
17 Mr. Pankaj Kolkota 31 Smt. Chatali Banerjee 033 22307995 chaitali.banerjee
18 Mr. Pankaj Guwahati 32 Mr Gautam Ch. Deka 0361 2730524 gautam.chandra
19 Mr. Pankaj Patna 33 Mr Deepak Kumar 0612 2665838 deepak.kumar
20 Mr. Pankaj Bhubaneswar 34 Mr Hemant Kr.Mishra 0674 2542741 hemnih
21 Smt. Monika Nagpal Chennai 41 Smt. S. Logeswar 044 23458203 s.logeswari
22 Smt. Monika Nagpal Bangalore 42 Smt. Sunita Gupta 080 46616121 sunitagupta
23 Smt. Monika Nagpal Hyderabad 43 Mr P. Pradeep Kumar 040 23411366 pradeep_kumar
24 Smt. Monika Nagpal Cochin 44 Smt. K.R. Rejitha 0484 2579117 krrejitha
25 Smt. Monika Nagpal Coimbatore 45 Smt. K. Vasuki 0422 2271223 k.vasuki
26 Smt. Monika Nagpal Vizag 46 Mr . C.BhaskaraSastry 0891 2546468 bhaskar.sastry
27 Smt. Monika Nagpal Hubli 47 Mr B.K.Nayak 0836 2364142 bk.nayak
28 Smt. Monika Nagpal Madurai 48 Mr Udhay Suryakumar 0452 2371209 usuryakumar
29 Smt. Satish CBRO N.D. 51 Smt. Renu Meena 011 23364865 renu.meena
30 Smt. Krishan Mumbai CBRO 53 Smt. Sudha Bhatia 022 22821716 sudha.bhatia

Zonal Coordinator at HO - 011- 48638523 / 526 / 527 / 533
HO CSD - 011-43659404

List of Ombudsman

Office details Jurisdiction of Office
Union Territory,District)
Date Of Taking Charge
AHMEDABAD - Shri. / Smt. Office of the Insurance Ombudsman, Address: 2nd floor, Ambica House, Near C.U. Shah College, 5, Navyug Colony, Ashram Road, Ahmedabad – 380 014.
Tel.: 079 - 27546150 / 27546139
Fax: 079 - 27546142
Email: bimalokpal [dot] ahmedabad [at] gbic [dot] co [dot] in 
Gujarat,
Dadra & Nagar Haveli,
Daman and Diu.
 
BENGALURU - Shri. M. Parshad
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase,
Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal [dot] bengaluru [at] gbic [dot] co [dot] in
Karnataka. 14-08-2014
BHOPAL - Shri. R K Srivastava
Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market,
Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal [dot] bhopal [at] gbic [dot] co [dot] in
Madhya Pradesh
Chattisgarh.
27-05-2013
BHUBANESHWAR - Shri. B. N. Mishra
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal [dot] bhubaneswar [at] gbic [dot] co [dot] in
Orissa. 22-07-2014
CHANDIGARH -
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.
Tel.: 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal [dot] chandigarh [at] gbic [dot] co [dot] in
Punjab,
Haryana,
Himachal Pradesh,
Jammu & Kashmir,
Chandigarh.
21-09-2012
CHENNAI - Shri Virander Kumar
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal [dot] chennai [at] gbic [dot] co [dot] in
Tamil Nadu,
Pondicherry Town and
Karaikal (which are part of Pondicherry).
09-05-2013
DELHI - Smt. Sandhya Baliga
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 - 23239633 / 23237532
Fax: 011 - 23230858
Email: bimalokpal [dot] delhi [at] gbic [dot] co [dot] in
Delhi. 15-07-2014
GUWAHATI - Sh. / Smt.
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 - 2132204 / 2132205
Fax: 0361 - 2732937
Email: bimalokpal [dot] guwahati [at] gbic [dot] co [dot] in
Assam,
Meghalaya,
Manipur,
Mizoram,
Arunachal Pradesh,
Nagaland and Tripura.
 
HYDERABAD - Shri. G. Rajeswara Rao
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad - 500 004.
Tel.: 040 - 65504123 / 23312122
Fax: 040 - 23376599
Email: bimalokpal [dot] hyderabad [at] gbic [dot] co [dot] in
Andhra Pradesh,
Telangana,
Yanam and
part of Territory of Pondicherry.
15-05-2013
JAIPUR - Shri. Ashok K. Jain
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: Bimalokpal [dot] jaipur [at] gbic [dot] co [dot] in
Rajasthan. 10-10-2014
ERNAKULAM - Shri. P. K. Vijayakumar
Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal [dot] ernakulam [at] gbic [dot] co [dot] in
Kerala,
Lakshadweep,
Mahe-a part of Pondicherry.
14-07-2014
KOLKATA - Shri. K. B. Saha
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
KOLKATA - 700 072.
Tel.: 033 - 22124339 / 22124340
Fax : 033 - 22124341
Email: bimalokpal [dot] kolkata [at] gbic [dot] co [dot] in
West Bengal,
Sikkim,
Andaman & Nicobar Islands
30-07-2014
LUCKNOW - Shri. N. P. Bhagat
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal [dot] lucknow [at] gbic [dot] co [dot] in
Districts of Uttar Pradesh :
Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.
04-08-2014
MUMBAI - Shri. A. K. Dasgupta
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal [dot] mumbai [at] gbic [dot] co [dot] in
Goa,
Mumbai Metropolitan Region
excluding Navi Mumbai & Thane
16-05-2013
NOIDA - Shri. Ajesh Kumar
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road,
Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar,
U.P-201301.
Tel.: 0120-2514250 / 2514251 / 2514253
Email: bimalokpal [dot] noida [at] gbic [dot] co [dot] in
State of Uttaranchal and the following Districts of Uttar Pradesh:
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur
 
PATNA
Office of the Insurance Ombudsman,
1st Floor,Kalpana Arcade Building,,
Bazar Samiti Road,
Bahadurpur,
Patna 800 006.
Email: bimalokpal [dot] patna [at] gbic [dot] co [dot] in
Bihar,
Jharkhand.
 
PUNE - Shri. A. K. Sahoo
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune – 411 030.
Tel.: 020 - 32341320
Email: bimalokpal [dot] pune [at] gbic [dot] co [dot] in
Maharashtra,
Area of Navi Mumbai and Thane
excluding Mumbai Metropolitan Region.
10-09-2014

Liaison Officers For Sc/St Posted At Ho & Ros

Sr. No. HO / Regional Offices Name of Liaison Officer Office Tel No. Email Mobile No.
1 HEAD OFFICE ANUP KUMAR DUTTA, CHIEF MANAGER & C.L.O.  

01143659507

anupkdutta [at] orientalinsurnce [dot] co [dot] in 8826979610
2 HEAD OFFICE KAMAL UJJAINWAL, AM & ADDL. LIAISON OFFICER   011-43659519  kujjainwal [at] orientalinsurance [dot] co [dot] in  9313570881
3 RO AHMEDABAD  C. M. PARMAR, DY. MGR  079-27543963  cm [dot] prmar [at] orientalinsurance [dot] co [dot] in 079-27544132
09426502355
4 RO AMBALA ASHOK KUMAR,DY. MGR 0171-4091847  a [dot] kumar [at] orientalinsurance [dot] co [dot] in 9416331028 
5 RO BANGALORE  ASHWANI KUMAR, AM 080-25581124  ashwani [dot] kumar [at] orientalinsurance [dot] co [dot] in  080-23192094
09844412640
6 RO BHUBNESWAR K. TAPAS KUMAR BEHERA, AO   0674-2547081  tapas [dot] behera [at] orientalinsurance [dot] co [dot] in 09437258150 
7 RO CHANDIGRH VINOD KUMAR, AM 0172-50725738  vinod [dot] k [at] orientalinsurance [dot] co [dot] in 09888813746 
8 RO CHENNAI N. SENTHILVELAN, AO 044-25332184  n [dot] senthilvelan [at] orientalinsurance [dot] co [dot] in  9444922375 
9 RO COCHIN MS. T.M. INDIRA, DY. MANAGER 04842579117  indira [at] orientalinsurance [dot] co [dot] in  9447589287 
10 RO DEHRADUN D.V.S. PANGTEY, DY. MANAGER  0135-2746278  dvspangtey [at] orientalinsurance [dot] co [dot] in  07500477537 
11 RO GUWAHATI CHANREI MAKAN, AO 0361-2730527  chanrai [dot] makan [at] orientalinsurance [dot] co [dot] in  7896003022 
12 RO HYDERABAD N.V.R. MURTHY, AM 040-23400175   nvr [dot] murthy [at] orientalinsurance [dot] co [dot] in  9866105270 
13 RO INDORE PURSHOTTAN HEDAOO, AM 0731-2388889  p [dot] hadau [at] orientalinsurance [dot] co [dot] in  09425058049 
14 RO JAIPUR MANOHAR LAL DUMOLIYA   0141-2820674  mldumoliya [at] orientalinsurance [dot] co [dot] in  9314090320 
15 RO KOLKATA MS. SWATI DAS, DY. MGR 033-22107633  swati [dot] das [at] orientalinsurance [dot] co [dot] in  8420865379 
16 RO LUCKNOW UTKARSH KUMAR, AO 0522-4093715  utkarsh [dot] kumar [at] orientalinsurance [dot] co [dot] in  9415516031 
17 RO-I, II & III MUMBAI  Ms.POOJA GUNJAL, AM 022-22027911  pp [dot] gunjal [at] orientalinsurance [dot] co [dot] in  8097452625 
18 RO -I NEW DELHI  PARVEEN KUMAR, AO 01123712154  parveen [dot] kumar [at] orientalinsurance [dot] co [dot] in  9868975204 
19 RO- II NEW DELHI 

KHEM CHAND, MANAGER

011-22047812  khem [dot] chand [at] orientalinsurance [dot] co [dot] in  9560977795 
20 RO PATNA DEEPAK KUMAR AM 0612-2662646  deepak [dot] kumar [at] orientalinsurance [dot] co [dot] in  7004854045 
21 RO PUNE MRS. BHARATI ANIL KUDIA, AO  020-41202253  Bharati [dot] k [at] orientalinsurance [dot] co [dot] in  09881614186 
22 RO VADODARA RAM PRAKASH MEENA, AO 0265-2792163  ram [dot] prakash [at] orientalinsurance [dot] co [dot] in  7878282935 
23 RO NAGPUR AJAY KUMAR BANSOD, AO 0712-2580488  ajay [dot] bansod [at] orientalinsurance [dot] co [dot] in  9673418090 
24 RO COIMBOTORE  R. SRINIVASAN, AM 0422-2217200  r [dot] srinivasan [at] orientalinsurance [dot] co [dot] in  9486900216 
25 RO HUBLI  E.K. MOHAN KUMAR, AO 0836-2364142  rangappa [dot] n [at] orientalinsurance [dot] co [dot] in  9986053543 
26 RO VIZAG MADHAVI, AM 0891-2546486  g [dot] madhavi [at] orientalinsurance [dot] co [dot] in  9493244882 
27 RO RAIPUR  PINAKI MALLICK, AM   0771-2274556  binaki [dot] mallick [at] orientalinsurance [dot] co [dot] in  8234978042 
28 RO MADURAI R. SRINIVASAN, AM 0422-2217200  r [dot] srinivasan [at] orientalinsurance [dot] co [dot] in  9486900216 

Registered Office

The Oriental Insurance Company Ltd.
Oriental House, A-25/27, Asaf Ali Road,
New Delhi - 110002
Tel. No.: 011-43659595

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Comments

Not given NCB by Oriental Insurance (Car Insurance)

Hi,

I had taken insurance from Oriental Insurance company for my car for the year 2016. I was not given any NCB for the that year and subsequently I had to pay more premium due to my lack of knowledge in this area. I got to know about this issue only when I received quotation from various vendor for this year 2018 and got to know that Oriental has not provided any NCB in the mentioned year.

On sending email I was told that as it was not mentioned (not sure my whom??) they have not provided any NCB.

I would like to know is it responsibility of a customer to point out such this or the agent who is assigned to help the customer needs to mention such things and make the customer aware.

Taking advantage over customers knowledge is also CHEATING!!

Thanks,
Kiran