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Genins India Insurance TPA Customer Care No. 1800 890 2359

Updated on Thursday, 4 June 2026 - 4:50pm
Organization: 
Toll free Number(s): 
  • 1800 890 2359 (For Customer Support)
All India Number(s): 
  • 011-4575 3500 (For Support/ Senior Citizens Query)
Website: 
Official Website
iOS App: 
Genins CMS Connect
Android App: 
Genins CMS Connect

IVRS Menu: 1800 890 2359

  • Press 1: For cashless
  • Press 2: For reimbursement
  • Press 3: For intimation of claim
  • Press 4: For query regarding policy and card
  • Press 5: For LIC claim and Pre-LIC health check-up
  • Press 6: For cashless everywhere
  • Press 7: For feedback and grievance

Email

  • gil [at] geninsindia [dot] com (For Contact Support)
  • info [at] geninsindia [dot] com (For General Query)
  • seniorcitizens [at] geninsindia [dot] com (For Senior Citizens)

Important Links

For Claim

  • For any query related to claim process, you can contact at the details given below:-
    Contact No.: 18008902359,
    Email: gil [at] geninsindia [dot] com
  • For claim regarding senior citizens, you can contact at 011-45753500 or mail at seniorcitizens [at] geninsindia [dot] com
  • You can also fill this Claim Intimation Form .

Regional Offices Contact Details

Sr No Location Contact No. Email Address
1 Bangalore 080-41501680 bangalore [at] geninsindia [dot] com No 52 3rd Floor Golden Square Next To Passport Seva Kendra Lalbagh Road, Bangalore, Karnataka - 560027
2 Kolkata 033-44011300 kolkata [at] geninsindia [dot] com Taher Mansions, 3rd Floor, 8, Bentinck Street, Kolkata, West Bengal - 700001
3 Mumbai 8879303666 mumbai [at] geninsindia [dot] com R R House, 2nd Floor, Ideal Industrial Estate, Todi Mill Compound Land Mark: Opp Kamala Mill Compound, Senapati Bapat Marg Lower Parel (West), Mumbai, Maharashtra - 400013

Branch Offices Contact Details

Sr No. Location Contact No. Email Address
1 Bhubaneswar 0674-2952376, 9938570095 bhubaneshwar [at] geninsindia [dot] com Gitanjali Complex, Lewis Road Plot No- 2863/3719,1st Floor, Opp. Shree Hospital, Bhubaneswar, Odisha - 751002
2 Patna 7549150044 patna [at] geninsindia [dot] com 1st Floor Kamleshwar Bhawan Behind Idfc Bank Exhibition Road, Patna, Bihar - 800001
3 Nagpur 0712-2225029, 9225239306 nagpur [at] geninsindia [dot] com Flat No Sf-3 Second Floor Tulsi Vihar Opp.Tanjore Restaurant Abhyankar Nagar, Nagpur, Maharashtra - 440010
4 Dehradun 9412050436 dehradun [at] geninsindia [dot] com 1st Floor Ladpur Oppt Indian Petrol Pump, Dehradun, Uttarakhand - 248001
5 Ahmedabad 7940701300 ahmedabad [at] geninsindia [dot] com 101 102 1st Floor Mangal Murti Complex Opp. City Gold Cinema Ashram Road Navarangpura, Ahmedabad, Gujarat - 380009
6 Jaipur 9667222055 jaipur [at] geninsindia [dot] com 201 - 203, 2nd Floor K J City Tower, Ashok Marg, Jaipur , Rajasthan - 302001
7 Bhilai 7884015960 bhilai [at] geninsindia [dot] com Shubhra Niwas, House No. 10, Near Shakuntala Vidyalaya Line Supela Bhilai - Durg, Bhilai, Chhattisgarh - 490023
8 Vadodara 9313235080 vadodara [at] geninsindia [dot] com 707, Centre Point, Rc Dutt Road Vishwas Colony, Alkapuri, Vadodara, Gujarat - 390007
9 Akola 8788591805 akola [at] geninsindia [dot] com C/O Lata Aakash Balkhande Niwas, Kapil Vastu Nagar, Near Simplex Mill Road,Shivani,, Akola, Maharashtra - 444104
10 Indore 7314969915, 9826377780 indore [at] geninsindia [dot] com 109-A,1st Floor Vidhyapati Building. 17- Race Course Road Near Janjeerwala Square, Indore, Madhya Pradesh - 452001
11 Secunderabad 8008710022 hyderabad [at] geninsindia [dot] com D-1-8-54/1/1, 1st Floor Pg Road, Sindhi Colony, Secunderabad, Telangana - 500003
12 Surat 9764496475 surat [at] geninsindia [dot] com 302 3rd Floor Liberty Chamber Opp Triveni Apartment Nr Lic Nanpura, Surat, Gujarat - 395001

For Complaint

Level 1:

  • For any query/complaint you can contact at Assistant Vice President through the detail given below:-
    Name: Mr. Himanshu Patel
    Contact No.: 9904615401
    Email: himanshup [at] geninsindia [dot] com
  • You can also fill this Complaint Form .

Level 2:

  • If your query not resolved then you can contact at Vice President through the detail given below:-
    Name: Dr. Jay Parikh
    Contact No.: 9426208449
    Email: jay_parikh [at] geninsindia [dot] com

Level 3:

  • If your query not resolved then you can contact at Chief Administrative Officer (CAO)
    Name: Dr. Sumit Garg
    Contact No.: 8376901503
    Email: drsumit [at] geninsindia [dot] com

Level 4:

Download Forms

Office Addresses

Contact No.: 011-45753500, 8376901515 (Same For All)
For Hospital Empanelment: nsp [at] geninsindia [dot] com

Sr No. Office Address
1 Registered Office 91 Spring Board Business Hub E3 Rani Jhansi Road Jhandewalan, North East New Delhi, Delhi - 110055
2 Corporate Office 101/A-104, Lower Ground Floor, Anarkali Complex, Jhandewalan Extension,, New Delhi, Delhi - 110055