Mobikwik Customer Care No. 94 6644 6644

Organization: 
All India Number(s): 
  • 94664 46644 (8am to 11pm)
  • 011-61266390 (Quick refrence of Grievance) (Mon to Sat 9am to 8pm) 
  • 011 61265656 (Report Unauthorized Transaction)

Email

partners [at] mobikwik [dot] com (Bussiness Alliances & Inquies)
fraudalert [at] mobikwik [dot] com (Fraud Alert)
risk [at] mobikwik [dot] com (Unauthorized Transaction)
Nodal [at] MobiKwik [dot] com (Nodal Officer)

Important Links

Online Recharge

App

Grievance Redressal

Level:1 Write to Customer Support team 

Level:2 Write to Assistant Nodal Officer

  • Name: Badal Verma 
    Designation: Assistant Nodal Officer
    Address:  ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 
    Response Time: Fifteen Business Days

Level:3 Write to Nodal Officer 

  • Name : Rohit Shadeja
    Designation: Nodal Office
    Address: ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 
    Tel No.:  011-61266390 (Monday to Friday 10:00 am to 7:00 pm)
    Email: Nodal [at] MobiKwik [dot] com
    Response Time: Twenty One Business Days 

Level:5 Further Level of Greivance

  • Name: Kumar Arindam S 
    Designation: Senior Vice President - Operations, Risk and Compliance
    Address: ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 

Application Form to company by Customer for grievance Redressal

To Block or report unauthorised transaction
Report via Mobikwik or App

  • Visit Official website or Help Section of your MobiKwik App and choose Report
    Fraud option
  • Fill in the required details and click on Create Ticket.
  • Please use the Ticket Id generated for future reference or communication with our
    investigation officer
  • To report Fraud on your MobiKwik account please keep the transaction details
    (Order Id, Amount, Date and Time) handy for quick assistance

Registered Office

Address: Good Earth Business Bay – #601, 6th Floor,
Sector 58,
Gurugram, Haryana 122101,
India.
Tel. No.: 011-61266390

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Comments

electricity bill

बिजली का बिल भरा था। मेरे अकाउंट से रुपए कट गए। फिर बिल पे नहीं हुआ फैल हो गया। रुपए वापिस मेरे अकाउंट में नहीं आये।

Mobikwik customer care

The mobikwik customer care centre phone numbers did not response. I tried to mobikwik wallet to bank account. But it is transfer from mobikwik center. This amount did not add to my mobikwik wallet. You are said to transfer mobikwik to bank account but it is not transfer to my account. But it is transfer from my account to mobikwik center. It is not transfer to my mobikwik wallet. Verying and transfer to my bank account or mobikwik wallet.

Dear sir yesterday i've paid

Dear sir yesterday i've paid my vodafone postpaid number bill from mobikwik of rupee 1549/- the amount detuct from my bank account but the transaction not done yet.... Pls sir kindly check my transaction status and solve it or pls refund my money in my account and this is the only verification massage i got it.

Online payment of my vodafone postpaid bill

Yesterday i had done my vodafon postpaid number recharge....my money was deducted from my bank account but my transaction was not done....kindly check my transaction or please refund my money in my bank account

Money deducted from account but not received to merchant

Money deducted from account but not received to merchant.

Phone pay kyc customer care

PHONE PAY UPI CUSTOMER CARE NUMBER CALL THIS NUMBER HELPINE NUMBER

Complaint

My bank balance on add my wallet in 4000rs. Pls add my money in mobwick wallet.

मोबाइल रिचार्ज संबधित

मेरे खाता से पेमैंट कट गया लेकिन मोबाइल रिचार्ज नही हुआ अब फोन कर रहे है तो फोन नही उठा रहा है नही मेरा पेमैंट रिटर्न कर रहा है चुटिया बनाने वाला कंपनी है। फ्लिपकार्ड ऐप से रिचार्ज कीजिए गा तो mobikwik से रिचार्ज करवाता है समस्या होने पर mobikwik से संपर्क करने के लिए कहता है और mobikwik संपर्क नही करता है इसी लिए ना mobikwik से करे ना flipkat से दोनो बेकुफ़ बनता है इसी लिए रिचार्ज ना करे दोनो मै से किसी से mobikwik flikart चुटिया बनता है।।जन हित में जारी।। filipkart से रिचार्ज कर के चुटिया ना बने। नही रिस्पॉस लेता है पीछे हट जाता है रिचार्ज फसने के बाद।हम filipkard से रिचार्ज किए हमरा पेमैंट कट गया रिचार्ज भी नहीं हुआ अब philipkard पीछे हट गया मेरा पेमैंट फस चुका है आप लोग नही फशे।

Amount deduction

हमारे एकाउंट से भी हमने रिचार्ज किया था लेकिन अमाउंट कट हो गया और रिचार्ज नही हुआ अब ना तो ये काल उठा रहे है ना है रिफंड कर रहे है अब इनके खिलाफ कंसुमेर कोर्ट मे रिपोर्ट करवाउंगा

Payment deducted from my account but recharge not done

मैंने अपने prepaid number में रिचार्ज करने के लिए Flipkart app का प्रयोग किया। Flipkart/Mobikwik के माध्यम से रिचार्ज करने के लिए Rs. 399 का भुगतान भी कर दिया लेकिन न रिचार्ज किया गया न पैसे वापस मिले। मैंने Flipkart customer care को फोन किया तो उन्होंने Mobikwik से बात करने के लिए कहा। Mobikwik के customer care में कई बार प्रयास किया परन्तु उनसे संपर्क नहीं हो रहा है। Google search करने पर पता चला कि मेरे जैसे बहुत से भुक्तभोगी हैं जो इस चोर कंपनी का शिकार बन चुके हैं। उनके Website and App पर भी शिकायत दर्ज कराने का प्रयास किया पर ऐसे फ्राॅड कंपनी वाले कभी ग्राहकों की समस्या का समाधान नहीं करते हैं।

Money deducted but recharge not done

Balance is deducted but recharge is not done on 07june20. 555rs is cut from my credit card pls refund my amount as soon as possible
Thankyou

money transfer

my money deducted but money not recieved beneficiery account holder

Money transfer

My money transfer ZAAK account so please return send me my money

Abou emi details

I can't see my EMI details in the mobikwik app. Please give me my EMI structure and tell me what is my monthly EMI. And how many EMI's are remaining.

Credit card bill pay related

Main Ek tarikh ko 4327 rupaye credit card me paid kiye lekin Abhi Tak vah pending hi show ho rahe he main chahta Hun ki ki mera woh transaction cancel kar diya jaaye aur mera amount mere main balance mein wapas a jaaye

my money is deducted but

my money is deducted but recharge is not done. and I contacted bsnl customer care they said they didn't have such procedures to send a message that recharge is not done.
if I have the problem then only I contact you. So, why will you make me suffer to refund my money back.

Recharge not done

My balance is cut but recharge is not don....

Mobile recharge not done

Vapas karo blance

अकाउंट से रुपए कट गए। बिल फैल हो गया। वापिस नहीं आये

बिजली का बिल भरा था। मेरे अकाउंट से रुपए कट गए। फिर बिल पे नहीं हुआ फैल हो गया। रुपए वापिस मेरे अकाउंट में नहीं आये।

My balance debited but mobile not recharge

Fraud app don't use anyone

Mobile recharge not done

Balance vapas karo

Electercity bill payment faild

Sir Mera payment cut gya h or bill bhi pay nahi hua please refund my money

amount not repund

I am paid to 14500 Rbl Cridt card payment to 7/03/2020 not payment deduct my account not Cridit my Cridit card payment

Kyc

Please kya

My balance cut

My balance is not refunded

Complain

Sir Madam"
i did credit card bill pay 09/02/2020 at night sunday Rs.24000 hdfc credit card bill my money are debited my card but not paid my credit bill my amount Rs.24000 is wheres go please help me .

fraud company mobikwik

one of bad experiance with that company
no 24*7 care no is there
and the no is available that was always put you on hold for one hour.
there are four fraud transaction from my account .but still no response from the team.
kindly look into it

Email ID update

Mere account mein kisi aur ki email id register kyon hai mujhe apni email ID registered karvani hai main Kai time se pareshan chal raha hun lekin koi reply nahin mil raha hai

Unable to login

I’m unable to login my MobiKwik account ant many time I complaining but not resolved all mean that your compny totaly fraud and all your member

Not refund my money after one month

I am not use this app transaction

Not refund my money after one month

I am not use this app transaction

Amount deducted but not refunded back

Hi team ,
any one tried contacting consumer forum for these type of issue with mobikwik ( my UPI transaction failed 9930 INR ) refund still not credited by
today 20 days yet.
7666735****

Galti se insurance company me rupay paid ho gye hai plz help me

Plz help me

Balance refund issue...

I had ordered on zomato app on date -16/12/2019 payment from mowikik wallet to zomato. But order couldn't not be place and balance deducted in my wallet of rs.1572.3 paisa. Order id no.ZTD-19-BBE7A10F2372F. I had contact to zomato for refund money but he said to him that your ordered failure at the same time.

Please check and refund my balance

Thanks
Dunham jha
80771xxxxx

Transacton got failed but the money is still not cred

The amount got deducted on 16/12/19 bmsince transaction has failed.but still not credited till 26/12/19

Block kro

Sir mera wallet block kro 9179xxx001 rajeshpatidar37 [at] gmail [dot] com y mera number ghum ho gya hai

customer care number

If the above contact didn't helped you, here are alternatives to reach Airtel customer care.

Email
nodalofficer [dot] pb [at] in [dot] airtel [dot] com - details
121 [at] in [dot] airtel [dot] com - details
Phone Number.. - details
0- details
198 - details
1800-103-0121...8622801165XXX - details
121 - deta - details

payment still not received

i have transfer my money wallet to bank transfer in 10th DEC 2019 but still not reflect in my account kindly response immediately.

Fraud transaction by MobiKwik

You made fraud traction from my account. For the past one month. I am trying to reach you but I can’t.

Payment Related

Worst service nobody can pic call try many times

Plz help

There is no option to upload signature form.

There is no option to upload signature form.

transfer

Money decuted from my bank but recipient not received my money

Money transfer

My money transfer ur account so please return send me my money

Money

Not aDD to money in wallet

Super case

ये फेक कंपनी है मैंने रेआलमे सत आर्डर किया था मोबिक्विक से जिसमे ऑफर चल रहा रहा १०% केस बैक का लेकिन मेरे पास अब तक कोई पैसा रेतुर्न नई आया मैंने आर्डर 8 नवंबर 2019 को किया था और मैंने बिजली का बिल भी पाय किया जिसमे २००/_ का केस बैक ऑफर था 9 नवंबर 2019 48 घंटे के अंदर लेकिन वो पैसा भी नई आया ये बिलकुल फेक साइट है और अब मेरा कॉल भी नई उठाये जा रहा है कंपनी से

भाई आपने बिलकुल सही कहा यह

भाई आपने बिलकुल सही कहा यह कंपनी फ्राड करती है

Super case

ये फेक कंपनी है मैंने रेआलमे सत आर्डर किया था मोबिक्विक से जिसमे ऑफर चल रहा रहा १०% केस बैक का लेकिन मेरे पास अब तक कोई पैसा रेतुर्न नई आया मैंने आर्डर 8 नवंबर 2019 को किया था और मैंने बिजली का बिल भी पाय किया जिसमे २००/_ का केस बैक ऑफर था 9 नवंबर 2019 48 घंटे के अंदर लेकिन वो पैसा भी नई आया ये बिलकुल फेक साइट है और अब मेरा कॉल भी नई उठाये जा रहा है कंपनी से

Regarding recharge

Recharge problem

Regarding recharge

Sir amount is deducted from my account on 8 Nov but recharge not done.

Money transfer control service

My customer service number***776I8IIO52 TOLLFREE MOBIL NUMBER

Yhn

Mujhe lon chahie

money not refunded

Date Oct 13, 219
Transaction Id: MBK522486029
Received :₹ 1,584
through this i paid money to mobikwik in order to recharge. but the status showed that it failed. but till now i didn't get my money or you did not refunded the money. very poor service

Money refund

I add my money in wallet back to bank but in my wallet 99rs money back to bank 5990 but not money added in my bank,5990 99 in wallet refund my money back to bank or wallet

My transection pending

Plz refund my money

Refund Money

Bhai apko refund mil gya tha ya nahi mila abhi tak

login

login nhi horha hai pesa katliya hai

Recharge problem

My recharge pending but Money deducted but recharge not done

Recharge problem

My recharge pending but Money deducted but recharge not done

cash back

This is worst app I had ever used . wasted my several hours to contact customer care but the executives not picking calls of the customer . Many times registered query in help desk but still my cash back of 75rs.not processed.
Paytm and amazon are far better than this .at least they connect with us on the customer Care but mobiwik have poor customer Care services.

Money not transferred to my account

I am transferred money of 10425 through My credit to my debit card but it was not credited to my account so please credit the money imdiate.

not sent payment

what problem tell now

Money not transferred to account

On 6th Jan 2019, the amount of rupees 5203 had deducted from my wallet but not credited to my beneficiary account. Its request to you kindly help me the same.

Regarding for refund my amount

Sir,
My mobile number is not recharge but amount has deducted from my account. Please short out this issue.

Refund my payment.

Sir buy a gift card 11/10/2019 . Payment is successful. Gift card not show sms or email. And mobikwik app . My super cash is refund. My payment amount RS.1900 not refund. My payment is pay from UPI .please sir payment refund kab hogi.

Recharge not success

Amount has been deducted my account but recharge is not done

Recharge samasya

Dear sir maine galti se a do recharge kar Diye Hain jisse Mere account se a paise cut gaye hain to aap recharge Aaj Ka Rashifal Karke a Mera Paisa Wapas account main main transfer kar den

Boost loan

Please check the my status for boost Loan then help me

Can't access boost loan

I'm unable to boost loan

Hi my City in rourkela odisha

Hi my City in rourkela odisha any shop not available in mobikwik I tell you my mobikwik wallet money transfer paytm wallet pls help me

Payment not done

I was doing payment of maxlife insurance policy but payment not dome and payment deduct by account please refund my payment

Sir iam two time ticket

Sir iam two time ticket booking 9 may 2019 but not booking ticket and money is my account debited plz refund my money

Dear sir I forgot my password

I forgot my password and my registered Mobile number is not working so please send password to my mail id which I have mentioned 957384xxxx this is my permanent number please send ASAP..xxxx

Electricity bill is not paid

I have paid my bill still it is showing me my bill is not paid in mobiwik history i can see amount is deducted but when i see in mobiwik electricity still the bills is not paid and it is now showing me to pay the bill with penality.it havw been 12 days i have paid the bill still it is not updated Y???

KYC

Hi guys I have been trying to get in touch with you guys and it's impossible, I want to transfer my wallet balance to my account and my money is blocked because of some OTP issue, it's been a moth now and no one from your side responds .. please help me

Otp नाही आ राहा हे....

Otp नाही आ राहा हे....

Refund my money

I was paying electricity bills, money was debited from the account but electricity bill was not paid

Transaction date 11feb2019
Transaction amount 730

Refund my money

Order id-20191122597ed4340059f

Many transfer

Plz my money transfer my account

My money continue

Mene subha 8 baje 10376 rs bheje the vapis or do

mobikwik account

Respected Sir,
I have Rs 5000 on my mobikwik account and I have been trying to transfer it from the last three days. However, there is a notification regarding the removal of your KYC while transferring. There is a message saying that the KYC is flooding the lake. This request should be made immediately to resolve my account with immediate effect.

Sicurity PIN unblock

Pls resolv my complant

Electric bill is not paid

Maine 19/09/018 ko apna bijli ka Bill 1466 RS. Jama kiya jo ki bill ka payment kat gaya aur bill paid bhi nhi huva abhi tak mera payment wapas nahi aaya hai

payment deducted but recharge not done

How to contact customer care number help

Recharge not done but the payment was deducted from my bank acco

This is a worst app because some times recharge was not done but the payment was deducted from my bank account

Electric bill not payed

I had payment through MobiKwik app on date 14 /09 /18 yet the payment not updated .
Not any payment received message from electricity board

Login it shows OTP has been used maximum number of times

I loaded 10000 from axis bank credit card then tried to send money to my bank account unable to do first it showing user is disabled then tried to login it shows OTP has been used maximum number of times pleass do me favor.

Please help me.

Recharge unsucessful

Done recharge for 498 jio sim but nothing credited also still no replay from website

Cash back not received

I paid my electricity bill of amount 1997/-via Mobile ik and I was offered 500₹ cashback. But it's been 5-6 days now and no cash back is credited in my account.not satisfied with this app.

Not login

Dear sir
When I login my id then then write email id already registered
And login by email and password then write password is incorrect
But I click forget password then otp send in mobile no. Last three digit 514
But I haven't this mobile no.

Wrong dish TV reacharge

Sir by mistake Dish TV recharge wrong account number Pls my balance back in my bank account.
Order number :- MK01006yazci
Invoice date :- 17 Aug 2018
Amount :- 209

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