Kerala State Road Transport Corporation (KSRTC) Contact No.

Today (23/7/2025) iam trying to contact the KSRTC Control room and also ponnani depot but hoth were not picking the call. Then why it displayed like 24×7

മൂവാറ്റുപുഴ വൈറ്റില ഓർഡിനറി ട്രാൻസ്പോർട്ട് ബസ്സ് സമയം ജനങ്ങൾക്ക് യാതൊരു ഉപകാരവും ഇല്ലാത്ത രീതിയിലാണ് ക്രമീകരിച്ചിരിക്കുന്നത് എന്ന് തോന്നുന്നു ഒരു ബസ് പോയിക്കഴി ഏകദേശം 15 - 20 മിനിറ്റ് കഴിഞ്ഞാണ് അടുത്ത ഓർഡിനറി ബസ് വരുന്നത് പക്ഷേ ഈ വരുന്ന അടുത്ത ബസ്സിന്റെ കൂടെ ഒന്നല്ലെങ്കിൽ രണ്ട് ഓർഡിനറി ബസ്സും കൂടിയായിരിക്കും മിക്ക സമയങ്ങളിലും വരുന്നത് തിരിച്ച് വൈറ്റിലയിൽ നിന്ന് മൂവാറ്റുപുഴയ്ക്ക് വരുന്നതും ഇങ്ങനെയൊക്കെ തന്നെയാണ് ഏകദേശം ഇതിനെതിരെ ഒരു നടപടി സ്വീകരിക്കണം എന്ന് അഭ്യർത്ഥിക്കുന്നു

I am a working woman who travels daily from andipillikavu bus stop (in kodungallur paravur route)to kollickal (piravom -koothattukulam via anchelpetty). There's no direct bus .so I used to d- board at vyttila hub . But there's no ksrtc towards vyttila during 8am to 8.30am and from vyttila during 6 to 7 PM so,me and my collegues used to travel in private limited stop buses which ply between guruvayur vyttila. It will be more convenient and beneficial if enough trips runs in the said routes

On 10th Aug due to an emergency i had called ksrtc kottayam as well as Ernakulam and many other concerned numbers listed in this site and none of them answered. I called enquiry of kottayam ksrtc also but no reply. Is this how they serve people, forget about service atleast answer to a call. If the guys over there are not able to answer calls, then it might of two reasons. Either their negligence or they are deaf. Both are serious cases that are to be taken into account for the safety of others.

This is to bring into your attention with regards to the inconvenience caused on 22/2/2019 at (22.20) to me and my friend who was not feeling well while we were heading to our home after our work from ernakulam to angamali in bus number RSA610 from chalakudi depo registered with KL 15 A 63 and the ticket number of our commute is 637237. While the rule of stopping the bus for females at the desired stop prevails, taking the women safety into account. We faced a very bad experience from the bus driver today as he told us that he will be not stopping the bus at place where we asked to drop us near by ingoring the rule of dropping the females at desired stop by prioritizing the women safety. Moreover, my friend was not feeling well at all and she really had to struggle by walking for a while due to this incident. Please note that the same bus, but a different driver dropped us on Wednesday and Thursday at the same place where we asked to drop us today. Appreciate , if you can let us know if drivers have different set of rules, while one follows it and the another doesn't? Let us know what kind of disciplinary action the management is going to take on him so that any of the female will not face such kind of issues? And let us know who will hold the responsibility if something goes wrong due to such incidents? Note: we have never asked to drop at our door step or near by place in the morning, but considering the safety we demand while travelling at night. Hope KSTRC is accountable and responsible for the comfortness of the passengers and upholds the rules passed by government. Let us know if that is not the case as passengers are not travelling for free of cost and also please advise us on who we should reach out to, if some drivers least bothered about women safety and passengers? Are your employees aware of this rule and if not can you educate them on the same along with paying them? Seeking a response and preventive action on such cases as no female should face such incidents going forward.

Note: The ticket was taken at 20:35:08.

I booked a ticket from palakkad to bangalore for journey on 08/08/2018, but the service was cancelled by ksrtc palakkad. So I cancelled the ticket as per their order. Even after one week of cancellation, i have not received the refund. The PNR number is K5981200, seat number is 5 and the trip code is 2100PLKBNG.Kindly do the needful and refund the amount as soon as possible.