Email

• cr [dot] ksrtc [at] kerala [dot] gov [dot] in (For General Query)
• rsnksrtc [at] kerala [dot] gov [dot] in (For Online Reservation)

Important Link

• Contact Form

Refund/Cancellation/Booking Tickets

• For any query related to ticket booking, you can contact at 0471-2471011 .
• For Operation Coordination Committee, you can mail at occ [dot] ksrtc [at] kerala [dot] gov [dot] in .
• For any transaction failure, non-issue of ticket, doubling of transaction amount, cancellation failure, Refund you can mail at rsnksrtc [at] kerala [dot] gov [dot] in .
• For cancellation, you can cancel the ticket 2 hours before the time of departure.
• For cancellation made 72 hours before the departure is eligible for full refund, cancellation made 2 hours before the departure will get no refund.
• For more information, please read .

For Online Reservation, KSRTC-SWIFT

Depot Contact Detail/ Service Hours of the Reservation Counters

Location: Kottayam, Central
Contact No.: 0481-2562908
Email: ktm [at] kerala [dot] gov [dot] in
Timing: 6am-10pm

District Wise Station Masters/ PIO in Unit Contacts

Unit: Kottayam
Phone No. (Office): 0481-2562935

Maintenance Head Contacts

Location: Kottayam
Designation: Assistant Works Manager
Contact No.: 9497016233

Address

KSRTC Bus Station Kottayam,
Bus terminal, Tourist Banglow Rd, opposite KSRTC,
Eerayil Kadavu, Kottayam, Kerala 686001