Email
- cr [dot] ksrtc [at] kerala [dot] gov [dot] in (For General Query)
- rsnksrtc [at] kerala [dot] gov [dot] in (For Online Reservation)
Important Link
Refund/Cancellation/Booking Tickets
- For any query related to ticket booking, you can contact at 0471-2471011 .
- For Operation Coordination Committee, you can mail at occ [dot] ksrtc [at] kerala [dot] gov [dot] in .
- For any transaction failure, non-issue of ticket, doubling of transaction amount, cancellation failure, Refund you can mail at rsnksrtc [at] kerala [dot] gov [dot] in .
- For cancellation, you can cancel the ticket 2 hours before the time of departure.
- For cancellation made 72 hours before the departure is eligible for full refund, cancellation made 2 hours before the departure will get no refund.
- For more information, please read .
Depot Contact Detail/ Service Hours of the Reservation Counters
Location: Sultan Bathery, North
Contact No.: 04936-220217
Email: pla [at] kerala [dot] gov [dot] in
Working Time: 7:30am-7:30pm
Station Master/ PIO in Unit Contact
Unit: Sultan Bathery
Phone No. (Office): 04936-224217
Address
Sultan Bathery Bus Stand,
Pulpally - Sultan Bathery Hwy,
Sultan Bathery, Kerala 673592