Ekart Logistics Customer Care

Updated on Tuesday, 15 November 2022 - 11:44am

Website:

Official Website

Support For

Contact

Go to official website, Conatct Us option is given in top most corner, click on the link and enter your details.

Track Order

Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Registerd Address

Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103.

Corporate Information

Instakart Services Private Limited
Buildings Alyssa, Begonia & Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru
KA 560103.

Courier
E

Comments

Wed, 21/07/2021 - 4:05pm — Prem prakash (not verified)

Give me amount refund

I placed order through ur website for 3 SHIRTS. When i received the parcel id WSPC1050197539 and after opened it these are not that shirts which i was ordered. and these fabric is sooooooo rough and dirty just like dusting cloth. Now i want to refund my money back., your service is very very poor. i am not satisfied with your services. You are just making fool to customers.But i m not fool like that people.. I just want my money back as soon as possible. otherwise i will complaint to consumer court. attachments of pictures are as given below: I want feedback from your side urgently.

Mon, 19/07/2021 - 7:36pm — Ayush (not verified)

Ekart not picking up my packages ( seller )

I am a seller on flipkart
Dear sir / mam
Around 50 packages which were Ready to ship , but not been picked up from 2 days ,

E kart hub is saying that they didn't received any update regarding pickup,
But from my side package were Marked RTD ,
I need flipkart to take necessary action against this issue , it may be a technical issue ,

I had also raised case with flipkart marketplace for the pickup with incident id- IN2107191050029809583

Tracking id's were attached

Kindly revert as soon as possible
Thank you
Regards
Chattriwala

Fri, 16/07/2021 - 9:36am — Mahendra (not verified)

revise delivery date at last moment

I never seen this type of worst and horrible service.

Mon, 12/07/2021 - 11:34am — Vijay goyal (not verified)

Very poor servic

m not received product no call no SMS Nd also unable to contact with you it's very poor servic my order I'd is SMPP0000000253 my contact number 855902xxxx 700924xxxx

Sun, 11/07/2021 - 6:56pm — Mona K (not verified)

Fraud products received from fraud seller

Hi team I have received wrong products on this tracking ID WSPC1050164040 from your end.the seller seems to be fraud .I have wasted Rs 900 on this .. please help me return this n refund the amount...I m a loyal customer of Flipkart but first time ordered from your external partner..hope you will address Me n help me get my refund back.

Sat, 26/06/2021 - 10:39am — Ghanshyam Parshotambhai Parmar (not verified)

Wish Master Issue

Hi,
Flipcart's I am Plus member this is my
Order ID - OD122123257097949000 this order id product your wish master didn't chek my exchange and demand to money, As per flipkart exchange policy matched all like No dent, scratch and not remove screen despite rejected my exchange and didn't delivered my product, Your wish Master was wrong and very bad person, This issue I am escalate hod Ceo flipkart Mr kalyan Krishnamurti also you as soon I want resolutions other wise I will take action I am warning to you. Please take action on this type person must be take action on him.

Sun, 20/06/2021 - 7:34pm — Harshit Singh (not verified)

Late Delivery

I have ordered earphones from Flipkart but they exceeded their delivery date but have not delivered it yet.........

Thu, 17/06/2021 - 2:10pm — V kumar (not verified)

Fraud items delivered

I was ordered combo sony blue tooth headphone against order I'd is GT14JUN4966. But item was delivered local and worthless

Tue, 15/06/2021 - 5:23pm — Madhu (not verified)

Refund money

Return one product but delivery boy ravi ranjan kumar has pickups two product so please resolve thi issue

Mon, 19/07/2021 - 1:18pm — Palak Tiwari (not verified)

Anarkali 2 Kurtis

Please return my order it is wrong product

Fri, 09/07/2021 - 2:51pm — Ashutosh sharma (not verified)

Refund

My refund is accept in flipkart. Last 3 days. but your pickup agent not pickup my defective product.

Mon, 07/06/2021 - 8:57pm — Kavin (not verified)

Worst product ever

I received dress it was like taken from gutter.it has fungus.so dirty.very unhappy.

Sun, 01/08/2021 - 1:59pm — Chippala Thirupathamma (not verified)

nenu took the dress it

nenu took the dress it ordered the worst product menu raledhu put the return

Thu, 03/06/2021 - 2:44pm — V.Somasundaram (not verified)

Mobile exchange issue

I have ordered POCO M3 model mobile from Flipkart on exchange offer.
old mobile honor model is handed over to eKART delivery boy with 2200 rupees. but not handed over to Flipkart.
I have recived message from Flipkart that return mobile is cancelld.
Delivery boy is taken old mobile and 2200 rupees from us.
Kindly resolve this problem.

My address is
V.Somasundaram
No.51, Pillaiyar koil street,
Saidapet, ARNI 632 301

Mobile no. xxx

Fri, 21/05/2021 - 12:34pm — Rohan (not verified)

Fake Product delivered

Note that I had ordered face shields of high expensive quality on May 13, 2021 worth INR 2100k. And you delivered a third quality products which are not worth more than 100 rupees.
Tracking ID is NMBP0003334524

I wish to return the product with full refund, failing which legal action will be taken

Sat, 15/05/2021 - 11:11am — Devangee Ghatak (not verified)

Order still not delivered

I ordered my HP chromebook from Flipkart and it was supposed to be delivered by 14th of May 2021 but they didn't deliver it on time . I am having no information whether I will receive my laptop or not .
This is the worst company I have ever seen.

I want a reply , otherwise I will reach to consumer court.

Tue, 25/01/2022 - 11:28am — Anonymous (not verified)

Product

Did you get your product ?

Fri, 16/04/2021 - 11:30am — Priya (not verified)

Product late delivery

I have ordered 4 products from flipkart which was supposed to delivered on 11th April but still the product is not delivered. Flipkart is also not providing solution for this. Very bad experience with Ekart logistics.

Tue, 13/04/2021 - 5:01pm — Saiprasad B (not verified)

Return my order please

Out for Delivery: Combo Watch Series 6 W... with tracking ID SSGC5000207953 from WWW.NEXASHIP.IN, will be delivered

Tue, 30/03/2021 - 12:36pm — Romit Handa (not verified)

Regarding fraud

Today morning I received a parcel of online fashion hub through Ekart...I ordered 3 combo t-shirt but in delivary I got torn old t-shirt..I want refund or I will go to the consumer forum..
Regards
Romit Handa

Sat, 27/03/2021 - 3:51pm — Anand Mohan (not verified)

Have ordered 3 combo

Have ordered 3 combo shirts
Totally wrong shirts delivered and also 2 shirts delivered not 3 ....
Customer care no. Switched off...
Immediately respond or else will take to consumer court....

Wed, 17/03/2021 - 11:31am — Dr Vinay Lokesh (not verified)

Wrong product delivered

Have ordered 3 combo shirts
Totally wrong shirts delivered and also 2 shirts delivered not 3 ....
Customer care no. Switched off...
Immediately respond or else will take to consumer court....

Mon, 26/04/2021 - 4:48pm — Heer (not verified)

Refund dress

Wrong product deliver

Wed, 24/03/2021 - 8:36pm — Devidas Vishwanath Padwal (not verified)

Wrong product delivered

I have complaint with your product.you are given me wrong product and also your return policy no.is out of coverage.so write complaint against you.please immediately action on this.

Mon, 15/03/2021 - 11:38am — Varun (not verified)

Worst delivery company

The company is needed to be closed.. The don't have any responsibilities. They promises to deliver the product at some date and then they only do is delaying your delivery.
I can see the product since yesterday is roaming in my city and its not coming to me wtf. Ekart is the worst

Mon, 22/03/2021 - 8:16pm — Diksha (not verified)

Very poor service ekart logistics

This is to inform you that, I have received the parcel on 20/03/2021 and it was a cash on delivery. TRACKING ID: WSPC1787322708

I have paid Rs. 1599/- to your delivery executive and collected the parcel. I do not have any complaints against your delivery executive.

My concern is the received watch condition was used and it is very dusty and not as per the order given through on line. I had given order for combo watch (2 watchs) but received only one watch which is a uniform of some different generator company(TITAN).

Sun, 07/03/2021 - 4:04pm — Gurappa Siddappa Odeyar (not verified)

Item not give the door step

I have purchased material on flipcart which courier me by Ekart courier service, but courier boy not give me the door step service I was going 4km to collect my parcel so I give bad reviews to the service but next day they asked me about the review in bad and rough language this is the bad manners and bad service. I thought in future I have not received any parcel from Ekart service.
Your delivery boy send massage as bolow,
Order Rejected: JUVANO Premium Hand pi... with tracking ID FMPC1118849162 will be returned to seller since the product was not accepted during delivery. Contact CS for further assistance. Click to give feedback: http://ekrt.in/j94yRWuuuN

Sun, 07/03/2021 - 3:58pm — Ganesh foajdar (not verified)

Delivery boy exchange commission

My phone back panel open by Nels and blame my phone open

Sun, 07/03/2021 - 3:52pm — Gurappa Siddappa Odeyar (not verified)

Item not give the door step

Sun, 28/02/2021 - 1:49pm — Sachidanand (not verified)

Bad service of courier

Wed, 10/02/2021 - 5:16pm — Chandra Solanki (not verified)

late product's delivery

FMPP0683160599 it's my product tracking I'd. Please solve this problem, I have not received my product, whereas it's very urgently for me.

Sun, 07/02/2021 - 1:49am — Vicky Gupta (not verified)

Delivery

Delivery at doorstep was refused

Sat, 06/02/2021 - 3:00pm — Shiva (not verified)

Charger missing issue

I have order in i watch 6 series so bad delivery and bad saleel but issue of the charger missing in delivery man was not good not responsible so saleel took my charger so please return my charger

Fri, 05/02/2021 - 5:13pm — Anav Goswami (not verified)

Ganda delivery boy or gandi company

FMPC1078804542 ye or delivery boy wapas le gaya or company ka koi response nahi hai wa kiya company hai call karo koi company ka acha sochta ho to

Wed, 03/02/2021 - 4:03pm — Nikita Chaurasiya (not verified)

Product returning

The product which I ordered from ekartsaree.com site is very different from the product which you delivered to me. The delivered product is very damaged and used product. It is very dirty.please I want to return this product and refund my charges to me. The shippment id is WSPC1787103679

Fri, 09/04/2021 - 2:17pm — Jass Chouhan (not verified)

Return

Dhamiz parsal sir

Thu, 18/02/2021 - 6:52am — Tamarapu Prasada rao (not verified)

Sarees return back

Mon, 01/02/2021 - 5:32pm — Anonymous (not verified)

My order is changed

My order is changed my order is WSPC1787045858 please help me

Mon, 01/02/2021 - 9:29am — Krishna mohan (not verified)

Order ke anusar saman nhi hone ke sambandh me.

Mere order ke anusar saman nhi bheja gaya jabki mai 1299 ruppes payment kiya hun .Phone par sampark bhi nhi ho rha hai aur n hi return ka koi option dikh rha hai .Mujhe suggest kiya jay ki mai kya karu.

Sun, 31/01/2021 - 4:55pm — Ayush raj (not verified)

Delay delivery time

The badest and worst courier service i have seen yet. It doesn't deliver products on time ever..... They only takes time more then they give by their self

Fri, 29/01/2021 - 1:49pm — Anonymous (not verified)

Fmpp0672353538 not deliver

Fmpp0672353538 not deliver promiss date why

Wed, 27/01/2021 - 11:13pm — Kumaar vikash (not verified)

Too bad courier facility.

Always late deliver all products.
When your delivery date is 27 January but product delivered in 30 January.
Not a good customer support.
I give -5 star ratting.
Beat courier #Bluedart
Good courier#Ecom
Average courier #delhivery
Chutiya courier #Ekart.

Mon, 25/01/2021 - 8:15pm — Vikash jorwal (not verified)

Tracing details not updated

My order status is unknown because tracing details are not updated. please delivery my order soon.and update my tracing details
My tracking number
FMPP0671632678

Sun, 24/01/2021 - 1:14pm — Vishal Kumar (not verified)

Not receiving call

FMPP0669659549
This is my tracking number. Wishmaster is not responding my calls and I have urgently need this product. I'm plus member of Flipkart, dilevery person always delivered my product in evening 6 or 7 PM. That's not good. I really unsatisfied with the dilevery person.

Tue, 19/01/2021 - 11:18pm — Nirmala Chanu (not verified)

Wrong product received

I ordered a product on 12/1/2021 order no. SDKC1000431330 and its delivered by ekart courier on 19/1/2021 and i got the wrong product i ordered 1 overcoat, 1highneck and 1pant but they send me a torn out saree with orange colour its totally different from the picture that i saw while ordering please consider my complain and please refund back my money and accept me to return the product or please send me the correct product

Tue, 19/01/2021 - 4:17pm — Anonymous (not verified)

Return on wrong product supply

Dear sir, we are already purchase one product.the material is wrong so i have return to the material. Please help me how to return on the product.

Sat, 16/01/2021 - 11:54am — Deekesh lohchab (not verified)

Not get delivery

I have not got any call my order was cancelled FMPP0664071428 please help me

Sat, 16/01/2021 - 8:32am — Swaraj Gaikwad (not verified)

3 days delay for currier delivery

I was order mobile on flipkart..... It showing me promise delivery date 13 jan2021 but today is 16 jan 2021 still product is no delivered..... One of the worst currier service by ekart.... And also ekart doesn't have any information about currier..... Need to lock your currier office

Mon, 11/01/2021 - 12:15pm — Anonymous (not verified)

I am interested ekart Franchisee courier partner

I am interested ekart Franchisee courier partner availability on my pincode:502255 is there or not ???? So plz give me rply

Sat, 09/01/2021 - 6:27pm — RUDRA (not verified)

late service

FMPP0659635104 mera product hai usko bada late de 4he hai abhi tk nhi aya 1 din ka time diya tha

Tue, 29/12/2020 - 11:02pm — Dharmraj jadhav (not verified)

Product chit

Mera odar cheng hogaya or return options nhi mila cheating this ekart

Sun, 24/01/2021 - 1:42pm — Gopal sutar (not verified)

Product return regarding

Sir ji is bothering to return your product for a long time, please take back your product and return my money

Sun, 27/12/2020 - 8:04pm — Karaunkar (not verified)

Not delivered at time

FMPP0646160166 my order tracking no .. your agent didn't deliver at time . He called me at 10:30 at date of delivery and told me sir your order i can't deliver today so can I deliver it next so I am ok with it . But your service I try many to call your given number which is always busy .. wtf is this ..
If it's possible so contact me

Sun, 27/12/2020 - 5:43pm — Saibin (not verified)

DELAY OF PACKAGE

Why is FMPP0642837640 delayed?

FMPP0642837640

Thu, 24/12/2020 - 9:31pm — RK PILLAI (not verified)

Non delivery of item purchased.

I purchased an item with order no.#LP 1436 on 14/11/2020 amounting Rs 1299 and was carted through Ekart but has not yet received. please take action to deliver the product at the earliest.Trackng Id is NMBP0001427428.

Sun, 20/03/2022 - 5:48pm — Habibulla Rahaman (not verified)

Auto cancelled

My product didt delevery and cancelled automatically i dont know why this thing happened. Need my product immediately.

Thu, 24/12/2020 - 12:36pm — Rajamohan Anguchamy (not verified)

My order not delivered yet

When I heck the order with help of tracking ID it's already received in coimbatore last Saturday
My address is Kovaipudur, but my package went to wrong hub and also lastly came at my near hub Kovaipudur, but again it goes to main hub. I don't know what is happening in here. When it will delivered, not able to connect you and not able to see any information in website. I don't

Ekart
Tracking ID
SRTP0077395030
Thursday
Activity : Dispatched to Coimbatore Sort Facility
Thursday - Received at Kovaipudur Hub
Wednesday - Received at Coimbatore Sort Facility
Wednesday
Activity : Your order could not be delivered today and will be delivered in the next 3 days.
Tuesday - Received at SaravanampattiHub_CJB
Tuesday - Received at Coimbatore Sort Facility
Monday - Dispatched to Coimbatore Sort Facility
Order Placed On17th Dec 2020

Tue, 22/12/2020 - 2:17pm — Anonymous (not verified)

I have cancelled my order but

I have cancelled my order but you people are not giving any response please try to resolve the issue as soon as possible

Wed, 16/12/2020 - 5:48pm — Anonymous (not verified)

Delivery person rude and unethical behavior

I ordered an item in Flipkart , ekart delivery person calls and speak rudly, call at around 9.30pm and asks to deliver the product, when you call back to the number with pin give, number is not reachable, he keeps the parcel in his house, when called back a lady picks the call and speaks harshly , kindly look into such delivery person and take proper action,

This is happening with me for second time ,I guess he is the same delivery person ,how can a lady order online if the situation is like this from a delivery person.

I suggest all ladies to stop ordering online product to avoid such harressment from delivery person

Wed, 16/12/2020 - 8:13am — Anonymous (not verified)

My account suspended

bought infinix note 7, he is arrived in my nearest hub. So kindly confirm me when it will be delivered. I m going to consumer court for raised the complain.

Sun, 13/12/2020 - 9:13am — Deepak (not verified)

Product not deliver on time

I bought infinix note 7, he is arrived in my nearest hub. So kindly confirm me when it will be delivered. I m going to consumer court for raised the complain.

Thanks
Deepak

Tue, 08/12/2020 - 2:25pm — Mahesh Kumar Medoji (not verified)

Shirts

The product Delivery Tracking ID-WSPC1110182507. The product which is actually a pack to 3 check shirts that we have received is different and shirts not cleaning shirts front side Scar. So pls accept our return as early as possible. and please your contact number.

Wed, 23/12/2020 - 8:06am — Raj Kumar (not verified)

Ekart

The product Delivery Tracking ID-WSPC8250991072. The product which is actually a pack to 3 check shirts that we have received is different and shirts not cleaning shirts front side Scar. So pls accept our return as early as possible. and please your contact number.

Tue, 08/12/2020 - 2:20pm — Mahesh Kumar Medoji (not verified)

Shirts

Wrong Product Delivered Please your Contact Number

Sat, 05/12/2020 - 1:14am — shaik khaja (not verified)

INVALID TRACKING ID

invalid tracking id
Ekart Logistics - FMPP0629633572

order number: OD220384843225234000 flipkart

Thu, 03/12/2020 - 6:20am — Avanish kumar (not verified)

Not delivered

I bought boat stone Stone 1400 Mini - Black and Rockerz 255R - Blue from the boat website on 27 Nov and it's been 5th day but the order is yet to dispatch, there is no clue when the order will be delivered please provide information regarding delivery status
I'd :- 91549

Why is my delivery delayed so much

Thu, 31/12/2020 - 2:40pm — Ranjith lucky (not verified)

Very bad product fake send me

Very bad product fake send me number

Sat, 28/11/2020 - 9:02am — Madhu Giri (not verified)

Return request

Sat, 28/11/2020 - 8:58am — Madhu Giri (not verified)

Return request

Wed, 10/02/2021 - 8:02pm — Surbhi padariya (not verified)

Return

This is not my product

Thu, 24/12/2020 - 10:27am — AHMAD MARK (not verified)

Order Return

My product return in ekart
I was pay 1100
So please return my order

Fri, 20/11/2020 - 10:32am — Ranjan (not verified)

regarding my product status

my traking ID FMPP0603257461 and i have ordered Little Olive Roller Coaster Premium Baby Tricycle / Kids Trike / Ride On 1-5 Years Tricycle (Blue) on 3rd november and expected delivery date is 12 nov 2020. but it is automatic change to 13 nov 2020.

Mon, 09/11/2020 - 10:32am — Smita Utekar (not verified)

Returning the product

The product Delivery-US227-207 and tracking ID-SDKC1000397033.The product which is actually a pack to two sarees that we have received is different than it is showing in the description and photos in the website.
So pls accept our return as early as possible.

Fri, 06/11/2020 - 2:16pm — Anonymous (not verified)

Late delivery

I've ordered a mobile phone with your tracking ID FMPPxxxxxxxx19, the product was scheduled to be delivered on 02 Nov 2020, further it was postpended to 06 Nov 2020. The product was purchased by me on 20 October 2020, but the shipment when tracked is showing no further updates after 03 Nov 2020 that too is not yet dispatched form the transit i.e. Chennai CSK. Please do check the issue and do take some action on this regard.

Fri, 06/11/2020 - 9:44am — Rohit Saxena (not verified)

Promised delivery date gone but product not delivered yet

Dear sir

I ordered one product from flipkart, as per flipkart information they already handover to logistics team . Here I am attaching my tracking ID : FMPP0598395570. I ordered on 21st of October, Flipkart promised me They will deliver before 06 November. But till now I didn't receive my product. I kindly request please provide the exact status of my order and please deliver faster as soon as possible. Your action is highly appreciated. Please do the needful at the earliest.

Regards
Rohit Saxena

Thu, 05/11/2020 - 2:06pm — Sanjay Kumar (not verified)

Mera parcel deliver nai huaa h

Jab aaplog ko parcel deliver hi nai karna h to agency band kar do naa faaltu kisi ka time kharaab kyu karte ho jaise tum log ko kuch kaam nai h vaise dusaro ko bhi nai h kya band karke ghar me jhadu pocha karte rho parcel ko 5 din se apne paas rakhe ho kya anda dega vo

Wed, 28/10/2020 - 2:01pm — Alex (not verified)

service

I have order 3 dress ... Iam from gudalur the nilgiris ....That ecom delivery person dint cal me...the parcel return .... I am meesho supplier... I have lost last 5 order.... Ecom delivery person only call one time only one day ... do one thing when the order return that time plz call to customer again and confirm then return the order.... I think ur service is best ...but some of the branch not gud

Thu, 12/11/2020 - 11:22am — Anonymous (not verified)

Ekart

have order 3 dress ... Iam from gudalur the nilgiris ....That ecom delivery person dint cal...the parcel return .... I am meesho supplier... I have lost last 5 order.... Ecom delivery person only call one time only one day ... do one thing when the order return that time plz call to customer again and confirm then return the order.... I think ur service is best ...but some of the branch not gud

Mon, 26/10/2020 - 5:20pm — Aman Kumar Singh (not verified)

Mera vivo ka mobil Abhi tak deliver nahi hua hai

Sir Mera order abhi tak deliver nahi hua hai jiski tracking id hai FMPC0920450784 AUR Delivery date hai 25.10.2020 mera pata hai khoraitha Bikram Patna 801104 hai mera order ko jaldi ghar tak pahuchaya jaye,Model number hai vivo y30 (4,128)GB hai

Mon, 26/10/2020 - 3:28pm — Deepu (not verified)

Product Not delivered after promised date

Dear sir

I ordered one product from flipkart, as per flipkart information they already handover to logistics team . Here I am attaching my tracking ID : FMPC0922551796. I ordered on 17 October, Flipkart promised me They will deliver before 24 October. But till now I didn't receive my product. I kindly request please provide the exact status of my order and please deliver faster as soon as possible. Your action is highly appreciated. Please do the needful at the earliest.

Regards
Deepu Divakaran

Sat, 24/10/2020 - 6:48pm — Jeetendra mangal (not verified)

COURIER NOT RECEVIED

Dear Team,

Please help of Tracking ID: FMPP0588889420 courier is not recevied please do asap.

Sat, 24/10/2020 - 10:45am — Anonymous (not verified)

POOR SERVICE

sir,
may i request you sir please improve your service of Delivery of Flip kart all item time to time and also mention your contact no in your website

Fri, 23/10/2020 - 8:19pm — Suresh (not verified)

Non receipt of my three parcels

FMPP057×××××× - Ekart Logistics

FMPP0572×××××× - Ekart Logistics

FMPP05801××××× - Ekart Logistics
These parcels are sending mis routed received in Ramaroadhub_DEL one showing still pending from date 19.10.2020 and two parcels then despatched to Dharuhera and again today evening showing despatch from Dharuhera to bamnoli center New Delhi. you are requested to take necessary action and get my parcel delivered to my address delhi west pincode 110027 immediately please.

Fri, 23/10/2020 - 5:00pm — Anonymous (not verified)

Address: Diver Lolab Kupwara J&K.
Pincode: 193223.

Wed, 07/10/2020 - 4:01pm — Varunsingh Chandel (not verified)

Product not delivered yet

My mi smart band 4 with tracking ID XMIC0011589470 hasn't delivered yet the status is not updating pls send it soon as possible

Sun, 04/10/2020 - 2:56pm — Santosh Kumar Das (not verified)

My t shirt have not

My t shirt have not received.....09000131107xxxxxxxxxx