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Central Pension Accounting Office (CPAO) Contact No. 1800 11 7789

Updated on Saturday, 27 December 2025 - 11:32am
Organization: 
Toll free Number(s): 
  • 1800 11 77 89 (For National Pension System - Additional Relief)
  • 1800 11 77 88 (For Old Pension Scheme Support, 10am-5pm, All Working Days)
Website: 
Official Website
Android App: 
DIRGHAYU

Email

  • cccpao [at] nic [dot] in (For General Query)
  • ccpensions-cpao [at] nic [dot] in (For General Support)

Important Link

Telephone Directory

Sr No. Name Designation Contact No. Email
CC (P) Sectt./CA Sectt./ DCA Sectt.
1 Sh. Devraj PS to CC(P) - dev [dot] kadam [at] gov [dot] in
2 Ms. Kanupriya Sharma PA to CA 011-20867106
Fax No.: 011-26167326		 -
3 - PA To Dy. CA 011-20862265
Fax No.: 011-20862265		 -
Administration Section
4 Sh. Chander Mohan Sr. AO 011-20867105 chandermohan [dot] 17 [at] gov [dot] in
5 Sh. Narottam Sharma AAO/DDO 011-20867105 narottam [dot] sharma [at] gov [dot] in
6 Smt. Kavita Gaur AAO(Admn.) - kavita [dot] gaur [at] nic [dot] in
7 Sh. Arun Kumar Sr. Acctt - arun [dot] kmr84 [at] gov [dot] in
Co-ordinaion and AIS & AGs Claims 
8 Sh. Naresh Kumar Sr. AO 011-20867104 naresh [dot] kumar89 [at] gov [dot] in
9 Sh. Amit Sanoria AAO - amit [dot] sanoria [at] nic [dot] in
10 Smt. Sudha Riyat AAO - sudha [dot] riyat37 [at] gov [dot] in
Banking and Co-ordination
11 Smt.Sreeja Suresh Sr. AO 011-20867101 sreeja [dot] suresh77 [at] gov [dot] in
Others
12 Sh. Vikash Prakash AAO - vikashprakash [dot] 17 [at] gov [dot] in
Pre-Check
13 Sh. Ram Singh Sr. AO 011-26715112 ramsingh-cwc [at] nic [dot] in
14 Sh. Nirmal Kumar Joshi AAO 011-20867101 nirmaljoshi [dot] 1968 [at] gov [dot] in
Pensioners Facilitation Cell
15 Sh. Avinash Kumar Sr. AO 011-26715110 avinash [dot] kumar1971 [at] gov [dot] in
16 Smt. Anita Yadav AAO 011-26176732 anitayadav [dot] 17 [at] gov [dot] in
17 Sh. Kamal Kishore Sharma AAO 011-26174438 kk [dot] sharma [at] gov [dot] in
IT & Technical & Data Bank
18 Sh. Ajay Chaudhary Sr. AO 011-26166758 ajay [dot] chaudhary69 [at] nic [dot] in
19 Sh. Deepak Kumar AAO - deepak [dot] kr93 [at] gov [dot] in
20 Smt. Sunanda Kar AAO - sunanda [dot] kar73 [at] gov [dot] in
RTI & Legal
21 Ms. Anjna Pathak Sr. AO 011-26166759 pathak [dot] anjna [at] gov [dot] in
22 Sh. Rahul Gupta AAO - rahul [dot] gupta99 [at] uidai [dot] gov [dot] in
23 Sh. Kunal Rana AAO - kunalrana [dot] 28 [at] gov [dot] in
Internal Audit Internal Audit
24 Sh. Anil Gautam Sr AO 011-26715338 anil [dot] gautam [at] nic [dot] in
25 Smt. Indardeep Kaur Setia Sr AO - indardeep [dot] sethia [at] gov [dot] in
26 Sh. Sunil Dutt AAO - sunit [dot] dutt70 [at] gov [dot] in
27 Sh. Satish Kumar AAO - satish [dot] kumar75 [at] gov [dot] in
28 Sh. Arun Kumar Yadav AAO - arunkumaryadav [dot] 17 [at] gov [dot] in
Authorization-I
29 Sh. Satish Kumar Garg Sr. AO 011-26162078 satish [dot] kumar67 [at] gov [dot] in
30 Ms. Rajni Kapoor Sr. AO - kapoorajni02 [at] nic [dot] in
31 Ms. U Jayashree Nair Sr. AO - jaya [dot] nair67 [at] gov [dot] in
32 Sh. Sandeep Kumar Singh AAO - sandeep [dot] kumar2207 [at] gov [dot] in
33 Sh. Aditya Sabharwal AAO - aditya [dot] 2507 [at] gov [dot] in
34 Ms. Pinki Singh AAO - pinki [dot] singh82 [at] gov [dot] in
Authorization-II
35 - Sr. AO 011-26162074 -
36 Ms. Sapna Darbari Sr. AO - sapna [dot] darbari [at] gov [dot] in
37 Sh. Sarjoo Sagar Sr. AO - sarjoo [dot] sagar [at] nic [dot] in
38 Ms. Ritu Vohra AAO - ritu [dot] vohra [at] gov [dot] in
39 Sh. Harish Narula AAO - harishnarula [dot] 17 [at] gov [dot] in
40 Sh. Pinku Kumar AAO - kumar [dot] pinku [at] gov [dot] in
41 Sh.Dipu Kumar AAO - dipush [dot] k [at] gov [dot] in
Authorization - III
42 Smt. Sunita Chopra Sr. AO 011-26162075 s [dot] chopra67 [at] mea [dot] gov [dot] in
43 Sh. Ashok kumar Sr. AO - ashok [dot] kumar1971 [at] gov [dot] in
44 Sh. Brij Pal Singh Sr. AO - bp [dot] singh70 [at] nic [dot] in
45 Smt. Urvashi Roy Sr. AO - urv [dot] roy [at] gov [dot] in
46 Sh. Rajendra Singh Rawat Sr. AO - rajendra [at] singh71 [dot] nic [dot] in
47 Sh. Surendera Kumar AAO - surendera [dot] kumar [at] gov [dot] in
48 Sh. Saurabh Singh Pal AAO - saurabh [dot] pal6108 [at] mha [dot] gov [dot] in
49 Sh. Rahul Sharma AAO - rahul [dot] sharma [at] bsf [dot] nic [dot] in
50 Sh. Prakash Anand AAO - prakash [dot] anand84 [at] gov [dot] in
RBD/NPS
51 Smt. Poonam Grover Sr. AO - poonamgrover [dot] 17 [at] gov [dot] in
52 Smt. Sunita AAO - sunita3 [dot] 1988 [at] ssb [dot] gov [dot] in
53 Smt. Bhavna Kumari AAO - bhavna [dot] kumari84 [at] gov [dot] in
54 Sh. Raju Kumar AAO 1800117789 rajukumar [dot] 84 [at] gov [dot] in
Budget & Accounts budget
55 Sh. Rajneesh Sonu Goel Sr. AO 011-20867103 rajneesh [at] prasarbharti [dot] nic [dot] in
56 Sh. Rajesh Kumar Verma AAO - rajesh [dot] verma21 [at] gov [dot] in
57 Sh. Mahabir Jha AAO - mahabir [dot] jha [at] gov [dot] in
R&D
58 Sh. Aseem Kumar Bharati Sr. AO - aseemkumarbharati@17 [at] nic [dot] in
59 Sh. Narendra Singh AAO - narendrasingh [dot] 79 [at] gov [dot] in
60 Sh. Subhash Kumar AAO - sub [dot] ku [at] gov [dot] in
Computer Cell
61 Dr. Jitender Singh Sr. Director (IT) 011-26175099 it [dot] support-cpao [at] gov [dot] in
62 Sh. Dhiraj Kumar Assistant Director (IT)   officer [dot] cpao [at] nic [dot] in
63 Sh. Jagjit Singh Program Manager (IT) - -
Others
64 Smt. Stuti Ghildiyal Controller of Accounts 011-20867106
Fax No.: 011-26167326		 -
65 - Dy. Controller of Accounts 011-20862265
Fax No.: 011-20862265		 -
66 - Security Guard I.C.-157 -

Sections Contact Details

Sr No. Section Email
1 Administration Section admn-cpao [at] gov [dot] in , admn [dot] cpao [at] gmail [dot] com
2 Co-ordinaion and AIS & AGs Claims aaocpao [at] gmail [dot] com , aaoaiscpao [at] gmail [dot] com ,
ais-cpao [at] gov [dot] in , cdn-cpao [at] gov [dot] in
3 Pre-Check precheck-cpao [at] gov [dot] in
4 Pensioners Facilitation Cell cccpao [at] nic [dot] in
5 IT & Technical & Data Bank ittech20-cpao [at] gov [dot] in , sraotech67 [at] gmail [dot] com ,
paodatabankcpao [at] gmail [dot] com
6 RTI & Legal legal-cpao [at] gov [dot] in
7 Internal Audit internal audit cpao [at] gov [dot] in
8 Authorization-I a1section-cpao [at] gov [dot] in
9 Authorization-II a2sec-cpao [at] gov [dot] in
10 Authorization - III a3-cpao2023 [at] gov [dot] in
11 RBD/NPS rbd-cpao [at] nic [dot] in , npsdbs-exp [at] nic [dot] in
12 Budget & Accounts budget section [dot] cpao [at] gmail [dot] com

Nodal Officers in Banks

Sr No. Central Pension Processing Centre Name Designation Contact No. Email
Axis Bank (Uti Bank)
1 Axis-Navi Mumbai Anil Gawas Nodal Officer 7975002849 crs [dot] pension [at] axisbank [dot] com
2 Axis-Navi Mumbai Mrs. Rucha Umesh Dharmadhikari 2nd Level 9819325404 rucha [dot] dharmadhikari [at] axisbank [dot] com
3 Axis-Navi Mumbai Mr. Pradeep Kumar N Menon 3rd Level 9833060890 pradeep [dot] menon [at] axisbank [dot] com
4 Axis-Navi Mumbai Mr. Ajay Arun Masurekar 4th Level 9822196350 ajay [dot] masurekar [at] axisbank [dot] com
Bandhan Bank
5 Navi Mumbai Hetal Nandkumar Pardiwala Vice President (Nodal Officer) 9167550333 hetal [dot] pardiwala [at] bandhanbank [dot] com
6 Navi Mumbai Trupti Amresh Penkar Deputy Nodal Officer 9820279079 trupti [dot] penkar [at] bandhanbank [dot] com
7 Navi Mumbai Rahul Ashok Taigade Deputy Nodal Officer 9820640335 rahul [dot] taigade [at] bandhanbank [dot] com
Hdfc Bank
8 Hdfc-Gurgaon Geeta Singh Manager 9582752450 geeta [dot] singh4 [at] hdfcbank [dot] com
9 Hdfc-Gurgaon Shailesh Shah Asst. Vice Manager 8010124345 shailesh [dot] shah [at] hdfcbank [dot] com
10 Hdfc-Gurgaon Deepak Parashar Sr Vice President-I 9971131113 deepak [dot] parashar [at] hdfcbank [dot] com
Icici Bank
11 Icici-Mumbai Mr. Gautam Harsh Agm 7032770165 gautam [dot] harsh [at] icicibank [dot] com
Idbi Bank
12 Idbi-Mumbai Smt. Harleen Kaur Agm (Nodal Officer) 022-66908487 harleen [dot] kaur [at] idbi [dot] co [dot] in
13 Idbi-Mumbai Shri Ajay Kumar Asst. Manager 022-6690-8534 ajay [dot] d [at] idbi [dot] co [dot] in
14 Idbi-Mumbai Shri Satyendra Kumar Sharma Manager 022-66908489 satyendra [dot] sharma [at] idbi [dot] co [dot] in
Kotak Mahindra Bank
15 Kmb-Mumbai Pratik Dash Nodal Officer 8328849259 pratik [dot] dash [at] kotak [dot] com
16 Kmb-Mumbai Ganesh Rao Grievance 7208050919 ganesh [dot] rao [at] kotak [dot] com
17 Kmb-Mumbai Ibrahim Sharief Agm 9820979989 ibrahim [dot] sharief [at] kotak [dot] com
Bank of Baroda
18 Bob-Gandhinagar Mehul Joshi Nodal Officer 7801950430 cppc [at] bankofbaroda [dot] com
19 Bob-Gandhinagar Shri Pankaj Kumar Gupta Chief Manager 7309334450 cm [dot] cppc [at] bankofbaroda [dot] com
20 Bob-Gandhinagar Shri Sushil Kumar Agm 9990271369 gb [dot] delhi [at] bankofbaroda [dot] com
Bank of India
21 Boi-Nagpur Mr Roshan Bhiwgade Manager (Nodal Officer) 9552655408 cppc [dot] nagpur [at] bankofindia [dot] co [dot] in
22 Boi-Nagpur Mr Soumitra Dey Chief Manager 8806052323 cppc [dot] cpao [at] bankofindia [dot] co [dot] in
Bank of Maharashtra
23 Bom-Pune Mr Sanjay Joshi Cm 9923694684 bom1407 [at] mahabank [dot] co [dot] in
24 Bom-Pune Mrs Vaishali Alurkar Grievance 9011846669 -
Canara Bank
25 Cnb-Bangalore Chandan Kumar Choudhary Agm (Nodal Officer) 9606447906 cppccivilpension [at] canarabank [dot] com
Central Bank of India
26 Cbi-Navi Mumbai Shri Jay Mandpe Agm (Nodal Officer) 9594093757 agmcppc [at] centralbank [dot] co [dot] in
Indian Bank
27 Inb-Chennai Sanjeet Kumar Cm 9445030402 cppc [at] indianbank [dot] co [dot] in
Indian Overseas Bank
28 Iob-Chennai Raghul R Chief Manager 9940697697 raghulr [at] iobnet [dot] co [dot] in
29 Iob-Chennai Dhurga Devi M Dgm 9047692011 dhurgadevi [at] iobnet [dot] co [dot] in
Jammu and Kashmir Bank
30 - Ms Saniya Bulbul Nodal Officer 9622623011 saniya [dot] bulbul [at] jkbmail [dot] com
31 - Ms Manju Gupta Dgm 8288024681 manju [dot] gupta [at] jkbmail [dot] com
Punjab & Sindh Bank
32 Psb-New Delhi Shalini Rawat Nodal Officer 8960091242 Shalini [dot] rawat [at] psb [dot] co [dot] in
33 Psb-New Delhi Motilal Kotarya Agm 9313968739 moti [dot] lal [at] psb [dot] co [dot] in
Punjab National Bank
34 Pnb-Chennai Mr. Nelson Manager 9940628534 cppcchn [at] pnb [dot] co [dot] in
35 Pnb-Patna Mr Vijay Kumar Chief Manager 9944578805, 9934318805 cppcptn [at] pnb [dot] co [dot] in
36 Pnb-Ludhiana Mr. Rakesh Bhatia Chief Manager 8146200469 cppclud [at] pnb [dot] co [dot] in
37 Pnb-Chandigarh Mr. Vineet Agarwal Chief Manager 9871119071 cochdcppc [at] pnb [dot] co [dot] in
38 Pnb-Jaipur Mr. Vishram Meena Sr. Manager 9929936812 cppcjpr [at] pnb [dot] co [dot] in
39 Pnb-Mumbai Mr. Ketan P. Thakkar Manager 9821273863 cppcmum [at] pnb [dot] co [dot] in
40 Pnb-Allahabad Mr Chetan Kumar Chief Manager 9650816111 bo7463 [at] pnb [dot] co [dot] in
41 Pnb-Kolkata Mr. Neelanjan Banerjee Chief Manager 9433019699 cppckolkata [at] pnb [dot] co [dot] in
42 Pnb-New Delhi Mr. Sujeet Kumar Chief Manager 9262296576 cppcdel [at] pnb [dot] co [dot] in
43 Pnb-Bhopal Ms. Dakshata Mathur Manager 8989996482 cppcbpl [at] pnb [dot] co [dot] in
State Bank of India
44 Sbi-Navi Mumbai Rajesh Pedhavi Nodal Officer 9860007396 cppc [dot] mumbai [at] sbi [dot] co [dot] in
45 Sbi-Navi Mumbai Deepak Deshpande Agm 9860921476 cppc [dot] mumbai [at] sbi [dot] co [dot] in
46 Sbi-Ahmedabad Mr. Aditya Kumar Nodal Officer 7990260570 cmcppc [dot] zoahm [at] sbi [dot] co [dot] in
47 Sbi-Ahmedabad Mr. Samir Sahoo Cm 9471162909 cmcppc [dot] zoahm [at] sbi [dot] co [dot] in
48 Sbi-Ahmedabad Mr. Vrajdas Gokani Head of Cppc 7600035183 sbi [dot] 04465 [at] sbi [dot] co [dot] in
49 Sbi-Raipur Raghav Prasad Nodal Officer 9074439290 raghav [dot] prasad [at] sbi [dot] co [dot] in
50 Sbi-Raipur Saroj Kumar Singh Dgm 7879849099 sbi [dot] 63948 [at] sbi [dot] co [dot] in
51 Sbi-Jaipur Vinod Kumar Nodal Officer 7042339986 vinod [dot] kumar67 [at] sbi [dot] co [dot] in
52 Sbi-Bangalore Smt Nalini Devi N Agm 9900313227 nalini [dot] n [at] sbi [dot] co [dot] in
53 Sbi-Bhopal Dinesh Prasad Gupta Chief Manager 7000405181 sbi [dot] 04467 [at] sbi [dot] co [dot] in
54 Sbi-Bhubaneswar Kalpataru Swain Nodal Officer 7381805145 cmcppc [dot] zobhu [at] sbi [dot] co [dot] in
55 Sbi-Panchkula Ms. Swati Ghirdhar Dy. Manager 0172-4569221 sbi [dot] 04469 [at] sbi [dot] co [dot] in
56 Sbi-Chennai Shri. Krishnamurthy Ramasamy Nodal Officer 7708361423 cppc [dot] zoche [at] sbi [dot] co [dot] in
57 Sbi-Chennai Shri. Ruban Joseph Mj Agm 9490870069 cppc [dot] zoche [at] sbi [dot] co [dot] in
58 Sbi-Guwahati Punam Tanti Kurmi Nodal Officer 9395575090 cppc [dot] zoguw [at] sbi [dot] co [dot] in
59 Sbi-Guwahati Rajeev Kumar Agm 9708660866 rajeev [dot] kum1 [at] sbi [dot] co [dot] in
60 Sbi-Hyderabad Shri D Rajender Reddy Nodal Officer 9618111898 sbi [dot] 04472 [at] sbi [dot] co [dot] in
61 Sbi-Hyderabad Shri K Satyanarayana Rao Agm 9440745273 agmcppc [dot] lhohyd [at] sbi [dot] co [dot] in
62 Sbi-Kolkata Ranadip Chakraborty Cm 8777207545 sbi [dot] 04473 [at] sbi [dot] co [dot] in
63 Sbi-Kolkata Jayanta Mishra Manager 7797300590 sbi [dot] 04473 [at] sbi [dot] co [dot] in
64 Sbi-Kolkata Sanjib Pramanik Grievance 9674799017 sbi [dot] 04473 [at] sbi [dot] co [dot] in
65 Sbi-Kolkata Rahul Mandal Agm 9674711001 sbi [dot] 04473 [at] sbi [dot] co [dot] in
66 Sbi-Lucknow Smt. Aparna Das Nodal Officer 9453544328 cppc [dot] 04474 [at] sbi [dot] co [dot] in
67 Sbi-Lucknow Smt Manjoosha Pathak Agm Cppc 9415563099 -
68 Sbi-Lucknow Shri Praveen Kumar Grievance Cell 8874719544 -
69 Sbi-Delhi Shri Ram Praewsh Nodal Officer 8800422554 sbi [dot] 04475 [at] sbi [dot] co [dot] in
70 Sbi-Delhi Smt. Archana Singh Agm 7070090775 sbi [dot] 04475 [at] sbi [dot] co [dot] in
71 Sbi-Delhi Smt Rekha Bharti Grievance 9560864111 sbi [dot] 04475 [at] sbi [dot] co [dot] in
72 Sbi-Patna Ravindra Kumar Nodal Officer 7250547312 sbi [dot] 04476 [at] sbi [dot] co [dot] in
73 Sbi-Patna Abhay Kumar Mishra Agm 9470667781 agmcppc [dot] lhopat [at] sbi [dot] co [dot] in
74 Sbi-Patna Sanjeeb Kumar Nath Dgm 0612-2200071 dgmdb [dot] lhopat [at] sbi [dot] co [dot] in
75 Sbi-Thiruvananthapuram Ms Prabha Dm 9446364861 cppc [dot] zotri [at] sbi [dot] co [dot] in
76 Sbi-Thiruvananthapuram Sreejith P G Dm 9946164332 cppc [dot] zotri [at] sbi [dot] co [dot] in
77 Sbi-Thiruvananthapuram Mr Perwez Hydar Kashani Agm 9885088099 cppc [dot] zotri [at] sbi [dot] co [dot] in
78 Sbi-Thiruvananthapuram Mr Ashish Gupta Dgm 9149150202 dgmdb [dot] lhotri [at] sbi [dot] co [dot] in
79 Sbi-Krishna Mood Nagaveni Assistant General Manager 8125847474 agmcppc [dot] lhoand [at] sbi [dot] co [dot] in
80 Sbi-Krishna Vaka Durga Prasad Reddy Chief Manager 9791170595 cmcppc [dot] lhoand [at] sbi [dot] co [dot] in
81 Sbi-Krishna Chittela Sreedhara Kumar Manager (Nodal Officer) 8985052188 s [dot] chittele [at] sbi [dot] co [dot] in
Union Bank of India
82 Ubi-New Delhi Rabindra Chaudhary Cm 8637275515 cppc [at] unionbankofindia [dot] bank
83 Ubi-New Delhi Bharat Mohan Swami Agm 7045357731 bharatswami [at] unionbankofindia [dot] bank
United Commercial Bank
84 Uco-Nagpur Mr. Vijaykumar Gajbhiye Agm 8210217212 cppcna [at] gmail [dot] com
85 Uco-Nagpur Mr. N.U. Chinchghare Sr. Manager 7709494229 -
Karur Vyasa
86 Kvb-Chennai Mr. Ravi G Grievance Level 1 9962756447 ravig [at] kvbmail [dot] com
87 Kvb-Chennai Ms. Priya N Grievance Level 1 8925981597 priyan [at] kvbmail [dot] com
88 Kvb-Chennai Mr. Sathyanarayanan K Grievance Level 1 8925981597 sathyanarayanank [at] kvbmail [dot] com
89 Kvb-Chennai Ms. Janani L S Agm 9962554522 jananils [at] kvbmail [dot] com
90 Kvb-Chennai Mrs. Manisha Sharma Zonal Head-Delhi 7982079738 manishasharma [at] kvbmail [dot] com
Idfc First Bank Ltd
91 Idfc First Bank Ltd-Navi Mumbai Vipul Raj Principal Nodal Officer 18002099771 pno [at] idfcfirstbank [dot] com
92 Idfc First Bank Ltd-Navi Mumbai Prashant Sakharkar Grievance 9819373005 prashant [dot] sakharkar [at] idfcbank [dot] com
93 Idfc First Bank Ltd-Navi Mumbai Sumeet Purankar Grievance 8291862936 sumeet [dot] purankar [at] idfcbank [dot] com

For Complaint

  • For any pension related queries, Pensioners can mail the CPAO at cccpao [at] nic [dot] in .
  • You can also contact to Toll-Free Helpline at the details given below:
    Sr No. Pensioner Type Toll Free No.
    1 General Pensioners 1800117788
    2 NPS-AR Pensioners 1800117789
  • Pensioners may also schedule visit to Central Pension Accounting Office between 4pm-5pm on Mondays, Wednesdays and Fridays.
  • You can also fill this Complaint Form .

CPIO/Appellate Authority Contact Details

Fax No.: 011-20862265 (Same For All)

Sr No. Designation Contact Details
1 Nodal Officer 011-20862265
2 Central Public Information Officer 011-26166759
3 First Appellate Authority 011-26166759,
pathak [dot] anjna [at] gov [dot] in

Download Forms

Head Office

Central Pension Accounting Office (CPAO)
Ministry of Finance:Department of Expenditure
Trikoot-II, Bhikaji Cama Place, New Delhi - 110066
Fax No.: 011-26167326, 011-26715108

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Parent Article: 
Ministry of Finance (MoF) Contact No.