Karur Vysya Bank (KVB) Customer Care No. 1860 258 1916

Organization: 
Toll free Number(s): 
  • 1800 572 1916 (To Report Unauthorized/Suspicious Transactions)
  • 1930 (National Cyber Crime Helpline No.)
All India Number(s): 
  • 1860 258 1916 (For Phone Banking/Lost Or Stolen Debit Card)
  • 91769 94444 (For WhatsApp Banking)
  • 87506 82682 (Missed Call No. For Blocking Of UPI Services)
  • 92662 92666 (Missed Call No. For Balance Enquiry)
  • 92662 92665 (Missed Call No. For Account Statement Enquiry)
International Numbers: 
+91 44 - 66217600 (For NRI Customer Support)

Email

  • customersupport [at] kvb [dot] bank [dot] in (For Customer Support)

Important Links

Missed Call Banking

Give a missed call from your register mobile number to know the transactions and balance in your account.

S.No. Services Missed Call No.
1 For Balance enquiry 9266292666
2 For Account Statement enquiry 9266292665
3 For Customer ID 8882101234
4 For Blocking of UPI services 8750682682

SMS Services

SMS to be sent to 9643739643, 9643999643 or 56161

S.No. Enquiry Keywords
(xxxx - denotes the Account Number of the customer)
1 Balance enquiry KVBBAL
2 Transaction enquiry KVBTXN
3 Debit Card Hotlisting KVBCARD XXXX BLOCK
(XXXX = Last 4 digits of your debit card)
4 To register for KVB at Mobile facility KVBREG
5 Request for a new cheque book KVBCHR
6 Cheque status enquiry KVBCHQ
7 Request to stop the payment of a cheque KVBCHS
8 Term Deposit enquiry KVBTDQ
9 To change default account number KVBACC
10 Help (to get a list of keywords) KVBHLP
Activation / De-activation of e-statement and Physical Statement
11 Activation of e-Statement KVBESTAT xxxx REG
12 De-Activation of e-Statement KVBESTAT xxxx DEREG
13 Frequency change of e-Statement KVBESTAT xxxx FREQ
14 e-Statement inquiry
(to know the last statement dispatch date by the bank)
KVBESTAT xxxx INQ
15 Activation of Physical Statement (Only for selected products) KVBSTAT xxxx REG
16 De-activation of Physical Statement (only for selected products) KVBSTAT xxxx DEREG

Important Contact Details

Sr.No. Service/Department Contact No. Email
2 For NEFT Related Queries 0422-2227760 neftcfc [at] kvb [dot] bank [dot] in
3 For Grievances Related To Corporate Credit Card 18004196500 (24/7) creditcardsupport [at] kvb [dot] bank [dot] in ,
customersupport [at] kvb [dot] bank [dot] in
4 Grievances Related To Fastag 18001021916 customersupport [at] kvb [dot] bank [dot] in
5 PM Cares 18602581916 pmcares [at] kvb [dot] bank [dot] in
6 For Grievances Under National Pension System - npsgrievance [at] kvb [dot] bank [dot] in
7 For NRI Customer Support - nricustomersupport [at] kvb [dot] bank [dot] in
8 KVB Chief of Internal Vigilance Officer - kvbchiefvigilance [at] kvb [dot] bank [dot] in

To Block or Hotlisting Debit Card

  • By Contact No.: You can call Helpdesk no at 18602581916 (Local charges Applicable).
    If in any other part of the world call: 410 581 9994 (for reporting lost card only).
  • By Email: You can email at customersupport [at] kvb [dot] bank [dot] in
  • By SMS Service :SMS KVBCARD XXXX BLOCK (XXXX = Last 4 digits of your debit card) sent to 9643739643, 9643999643 or 56161 .
  • Through “KVB DLite” Mobile App: You can block your debit card through “KVB DLite” Mobile App
  • Through “KVB e-book” Mobile App: You can block your debit card through “KVB e-book” Mobile App
  • You can also reach to the nearby KVB branches to hotlist / block your Debit card.

For Internet Banking Services

Sr No. Service Keyword
1 Activation Give missed call to "08882737979" from registered mobile number. (In case the mobile number is registered to more than one customer ID, the customer can use the SMS based activation or shall contact customer care.)
2 Unlock Netbanking login page → Unlock user ID → Answer secret question → enter TPIN and OTP or RSA Passcode
3 Unlock Customer can unlock through IVR
4 Login Password reset Netbanking login page → Reset login password → Enter customer ID → Answer secret question → enter TPIN and OTP or RSA Passcode
5 Transaction PIN (TPIN) reset Login to Netbanking → Go to "Profile" → Select "Reset Transaction PIN" → Answer secret question → Set new TPIN
6 OTP delivery mode change (SMS/E-mail) Login into Netbanking → Go to “Profile” → Select “Change Delivery mode” → Set “OTP mode” → Answer secret question →Enter TPIN and OTP.
7 RSA Pin set Login into Netbanking → Go to “Profile” → Reset RSA PIN (online) → Answer secret question
8 RSA Pin set Login into Netbanking → Go to “Profile” → Reset RSA PIN (E-mail)
SMS Service
Send and SMS 9643739643, 9643999643 or 56161 thorugh your registered Mobile No.
9 Activation KVBNET <USERID> ACT
10 Unlock KVBNET <USERID> UNLOCK
11 Lock KVBNET <USERID> LOCK
12 OTP delivery mode change (SMS/E-mail) KVBOTP <USERID> <DeliveryMode>

Grievance Redressal

Level 1:

  • For any complaint you can call at 18602581916, mail at customersupport [at] kvb [dot] bank [dot] in or you can visit your Nearest Branch .
  • You can also lodge your complaint online through this Complaint Form .

Level 2:

  • If your query is not resolved, then you can contact the Nodal Officers details are given below:
    Sr No. Divisional Office Contact No. Email Address
    1 Ahmedabad 079-27540091, 079-27540491

    Senior Manager: 079-27543325
    doo [dot] ahmedabad [at] kvb [dot] bank [dot] in First Floor, Motilal Centre, Near Income Tax Circle, Next to Sales India, Ashram Road, Ahmedabad - 380009, Gujarat
    2 Bangalore 080-26623206, 080-26623208

    Chief Manager: 080-26623203
    doo [dot] bangalore [at] kvb [dot] bank [dot] in No. 6, 2nd Floor, Divisional Office, Vasavi Temple Road, Sajjanrao Circle, V.V. Puram, Next to Sri Vasavi Temple, Bangalore - 560004, Karnataka
    3 Chennai 044-24305468, 044-24305467

    Chief Manager: 044-24314428
    doo [dot] chennai [at] kvb [dot] bank [dot] in KVB Towers, I Floor, 568 Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
    4 Coimbatore 0422-2591119, 0422-2591120

    Chief Manager: 0422-2595144
    doo [dot] coimbatore [at] kvb [dot] bank [dot] in No. 1498-C, III Floor, KVB Towers, Avinashi Road, Peelamedu, Coimbatore - 641004, Tamil Nadu
    5 Delhi 011-28758375, 011-28758376

    Chief Manager: 011-28758374
    delhi [dot] doo [at] kvb [dot] bank [dot] in 3rd Floor, No. 6, Pusa Road, Opposite Metro Pillar No. 80, Karol Bagh, New Delhi - 110005, New Delhi
    6 Ernakulam 0484-2366461

    Senior Manager: 0484-2365461
    doo [dot] ernakulam [at] kvb [dot] bank [dot] in 40/1045C, I Floor, Amritha Towers, Opp. Maharaja's College Ground, M.G. Road, Ernakulam - 682011, Kerala
    7 Karur 04324-261673, 04324-261674

    Chief Manager: 04324-261672
    doo [dot] karur [at] kvb [dot] bank [dot] in PB No. 91, No. 633-637, First Floor, Jawahar Bazaar, Karur - 639001, Tamil Nadu
    8 Kolkata 033-22900749, 033-22900752

    Chief Manager: 033-22900739
    doo [dot] kolkata [at] kvb [dot] bank [dot] in 15, First Floor, Bondel Road, Ballygunge, Near Sheetala Maata Mandir, Kolkata - 700019, West Bengal
    9 Madurai 0452-2604734, 0452-2600113

    Chief Manager: 0452-2300454
    doo [dot] madurai [at] kvb [dot] bank [dot] in Gayathri Illam, 16, A.A. Road, I Floor, Gnanaolivupuram, Madurai - 625016, Tamil Nadu
    10 Mumbai Chief Manager: 022-24367019, Ext. 101 doo [dot] mumbai [at] kvb [dot] bank [dot] in 954, Appasaheb Marathe Marg, Gayatri Tower, Prabhadevi, Mumbai - 400025, Maharashtra
    11 OMC 080-25207306

    Chief Manager: 080-25207307
    doo [dot] omc [at] kvb [dot] bank [dot] in 316 Mayfair, 100 Ft Road, Opp. Post Office, Metro Pillar 51-52, Indiranagar, Bangalore - 560038, Bangalore Urban, Karnataka
    12 Salem 0427-2440075, 0427-2440078

    Chief Manager: 0427-2440078
    doo [dot] salem [at] kvb [dot] bank [dot] in I Floor, 269-A, Bharathi Street, Swarnapuri Alagapuram, Salem - 636004, Tamil Nadu
    13 Tambaram 044-22267057, 044-22267047

    Assistant General Manager: 044-22267047
    doo [dot] tambaram [at] kvb [dot] bank [dot] in SBA Complex, 7/73, I Floor, Venkatesa Choudhary Street, West Tambaram, Chennai - 600045, Tamil Nadu
    14 Telangana North 040-29329682

    Senior Manager: 040-29329680
    doo [dot] telangananorth [at] kvb [dot] bank [dot] in 3rd Floor, 5-8-356 to 362, Chirag Ali Lane, Abids, Hyderabad - 500001, Telangana North, Telangana
    15 Telangana South 040-23206064

    Chief Manager: 040-23200390
    doo [dot] telanganasouth [at] kvb [dot] bank [dot] in 5-8-356 to 362, Second Floor, Chirag Ali Lane, Abids, Hyderabad - 500001, Telangana South, Telangana
    16 Tirunelveli 0462-2915226, 0462-2915223

    Chief Manager: 0462-2915203
    doo [dot] tirunelveli [at] kvb [dot] bank [dot] in Malti Square, No. 10/10, First Floor, North Bypass Road, Vannarpettai - 627003, Tamil Nadu
    17 Tiruppur 0421-2972009

    Chief Manager: 0421-2482009
    doo [dot] tiruppur [at] kvb [dot] bank [dot] in No. 1, Aristo Hitech, Court Street, Tiruppur - 641601, Tamil Nadu
    18 Tirupathi 0877-2232169, 0877-2235369

    Chief Manager: 0877-2233822
    doo [dot] tirupathi [at] kvb [dot] bank [dot] in 6-8-1250, 1st Floor, Priya Towers, NGOs Colony, K.T. Road, Near Anna Rao Circle, Tirupati - 517501, Andhra Pradesh
    19 Trichy 0431-2412459, 0431-2410360

    Chief Manager: 0431-2410024
    doo [dot] trichy [at] kvb [dot] bank [dot] in D-54, Ground Floor, L.I.C. Building, Bharathiar Salai, Cantonment, Trichy - 620001, Tamil Nadu
    20 Vijayawada 0866-2485703, 0866-2485704

    Chief Manager: 0866-2487706, Ext. 29
    doo [dot] vijayawada [at] kvb [dot] bank [dot] in 38-8-46, I Floor, Gayathiri Nilayam, Opp. A.I.R., Labbipet, M.G. Road, Vijayawada - 520010, Andhra Pradesh
    21 Villupuram 04146-229366, 04146-229367

    Chief Manager: 04146-229370
    doo [dot] villupuram [at] kvb [dot] bank [dot] in D.No. 15, I Floor, G.V. Farms Building, Mampazhappattu Road, Villupuram - 605602, Tamil Nadu
    22 Visakhapatnam 0891-2500191, 0891-2511706

    Chief Manager: 0891-2510190
    doo [dot] vishakapatnam [at] kvb [dot] bank [dot] in D.No. 47-10-15, Shop No. 1, A.G. Avenue, First Floor, Opp. Pollocks School, 2nd Lane, Dwarakanagar, Visakhapatnam - 530016, Andhra Pradesh
  • You can also contact the Customer Grievance Manager by emailing at customergrievancemanager [at] kvb [dot] bank [dot] in .

Level 3:

Global Lost/Stolen Card Customer Service

  • For overseas Lost/Stolen Card related queries, you can contact at the details given below:
    Sr No. Country Contact No.
    1 Australia 1 800 450346
    2 Hong Kong 800 900 782
    3 Canada 866 639 1911
    4 United Kingdom 0800 1609 5189
    5 Singapore 800 4481 250
    6 United States 866 765 9644
    7 France 0800 904349
    8 Germany 0800 1822891
    9 Japan 0120 133 163
  • If in any other part of the world call: 410 581 9994 (for reporting lost Card only).
  • In case you are traveling in any other part of the world, you may avail of these services by placing a collect call to 1410 581 79 31 or the VISA Global Assistance Center in Singapore at 0065 345 1345.

Form Center

Registered/Central Office

The Karur Vysya Bank Limited,
No. 20, Erode Road, Vadivel Nagar,
L.N.S., Karur - 639002.
Phone : 04324-269000
Fax : 04324-225514

Social Sites

Comments

Penalty charges for minimum balace general saving account

Dear sir,

I want to know about the penalty for minimum balance to general saving account. Is It how calculated every month or per annum. Charge debited every month basis in my relatives ones account.
For example 12 month not maintained minimum balance then 12 multiple Rs.236=2832 Rs. Is it correct?
Please let me know better sir.

Can't access my debit card

Dear sir:
I am Velmurugan I used Kvb visa debit card, valid thiry 10/21,card name velmurugan, last 10days I can't access my debit card because message shown in your card blocked, so I need to reactive in my card and what is the procedure to reactive

Karur KVB central branch lunch time not allowing to sitting insi

Dear Sir,

Regarding above subject KVB central branch Chief manager (Biju Kumar) and security(Kannadasan) not allow to sitting inside the branche while staff having lunch 2 to 2.30 PM, also Chief Manager not responding problem he asking my name and verifying my cash depsoit slip and he said this other branch account account number, you go outside and wait untill lunch time finesh.
Pls visit the branch on lunch time lot of customer waiting outside.
Pls tack action immediately so the proper customer relationship.

Pin change

I am unable to login in Google pay and my upi pin was changed I want to change my upi pin and mpi pin both pins please send any link to change the pins

Complaint regarding payment deposit

Sir,
I deposit some amount for careless transaction in your bank deposit machine at Tiruttani but the same was not created the account nor receipt issued please take necessary action regarding the same

Amount not repund

Atm michine is amount not received. Debit in my account not repund in account 2500/-

ATM LOST

I applied for my Debit card in Kondapur Hyderabad, Why you people charged 230rs/- for new debit card. Even HDFC also not taking any charges, Im highly dissatisfied with this issue.Even when they debited my money they didn't informed me at least. For Customer satisfaction i will give zero rating.

Current account opening - reg

Dear sir,
We have submitted form for current opening account at your st.thomas mount branch on Thursday 15.02.18,they informed us with in 5 working days you will recieve an kita before that they will be coming for verification but still no one came for verification we need an account immediate for our office so kindly do the needful as soon as possible take it as a hard copy an let me know

Thanks & regards
Ragapriya