Boat Lifestyle Customer Care No. 022-4946 1882

Organization: 
All India Number(s): 
  • 022-49461882

Email

  • info [at] imaginemarketingindia [dot] com (For Warranty And Product Related Queries)
  • support [at] imaginemarketingindia [dot] com
  • Corporates [at] imaginemarketingindia [dot] com

Important links

For more information regarding the product and services visit

Products

Service centers

Register Complaint

  • Register your complaint (You can press no if it asks you whether you have registered your product)
  • Upload a copy of your invoice (Correct Amazon invoice)
  • Fill in your Pick and ship address if different from registered address.
  • Once have all details with correct invoice, customer service team will initiate a pickup of your unit and you
    will be informed via SMS and Email

Update Your Information and Contact

Postal Address: Imagine Marketing Pvt. Ltd.
501-B, Shri Har Krishan Bhavan,
Charat Singh colony road, Chakala,
Andheri East, Mumbai-110093
Email: info [at] imaginemarketingindia [dot] com

Social sites


Comments

Replacement product not yet recieved

I sent my boat earphones on 8 may 2020 for warranty claim for repairing, after 20-30 mails in this pandemic, i received my replacement on 21 june, but they sent me necklace in place of my boat earphones.
So then after 10 mails they sent mail on 2 july for sending a fresh earphones and then on 10 july it reached to my city hub and at evening the status is showing that product is returned to the merchant (Imagine marketing) back without reaching me.
Now company is not even attending calls and replying to mail. It's been 7 month but i haven't recieved my earphones.
Please help me get my earphones back please. i beg you.
Ticket no-1079802

yet not recieved my earphones

I had yet not received my earphone that was picked up on 14th september 2020 from my place and and yet not received my earphones and also they are not proving any online information. They are not even replying to my mails and also not answering my call. They are fraud and have the worst service ever seen.

No repacement received

I was facing someproblems with boat rockers 225 i hv registered complaint on 19 aug 2020 and then i dispatched my earphones they cheked that b that was found faulty the said they hv issed my new earphones but after that no update received from them was on 4 sept 2020 after that no mail answerd and there no is not working. Just worst service...

Delay in Delivery No response

No any updates from your side last update 29-Aug-20
now today 3-aug-20 no any information where is my product
And you are not reply my mail i am very very disappointed to you

Ticket no- 1401352

I complaint on 12-aug-20 Today 25 days but no any update from your side very low class service i never buy boat products please respond fast

Aux cabal not working

I need help!

Mic issue

I have no invoice bill...so how I claimed warranty...but I have order detail ..help me

Not get delivery and information about my earphone

I was send my earphone on 7th august 2020 under warranty to boat service centre .On 14th it was reached at destination but after that there is no information regards my product.when I call customer care no. Busy every time and not receive reply on mail . I think they repair old earphones and resale as fresh and after 3 4 months it will not work and then we send it back to boat service centre for repair purpose , but they repair it and resale again as fresh product.

Not get any update

It's gona one month and when I want to call they couldn't pickup the phone and it's shuch a use less thing now what I can do for inconvenience

Not verified

Not verified

Related earphone given to service

I have given my earphones to service online on 2nd of June.... My ticket no 1145325...Since its 3 months and i have not received my boat bluetooth earphones back to me.... What should i do please help me out

My earphone is picked up and

My earphone is picked up and back service is delaying

Delay in delivery

Replacement unit has been issued on 10/07/2020 so why you guyz delaying in delivery.I am sucked up with this kind of service . Ticket no.1221427 Please respond.

Complaint against boat servicing

Took my boat rockerz for service and replacement from my side from june first week . it's been more than a month that no one is concerned about it. No one is picking up my call and even they are not answering back to my mails.
Didn't expected this kind of service from you BOAT.(FRAUDS)
I'm going to register a police case against it shortly.

About customer care services

The customer care services are very very worst and inappropriate ,it was not responding and not lifting the call. ""WROST PRODUCTS THAN EVER"".. the products are not working properly

Complaint about boat service

The same thing happend with me they took ot for warranty and returned another model, how irresponsible are they. They are thinking customers are fools, definitly we have to file a case on this

Not received headphone

Its been a long time since i have not received by boat roackerz 400, i complain to boat and they took my headphones and still not given back with or without replacement this is so disgusting policy of boat and they are also not giving answer on customer care i hate boat and report it to government and claim my damages i will file PIL against boat company as per consumer right

Replacement delayed not responding

Took my boat rockerz for service and replacement from my side on 1st June and had reached them on 8tu June and it's been more than a month that no one is concerned about it. No one is picking up my call and even they are not answering back to my mails.
Didn't expected this kind of service from you BOAT.(FRAUDSTERS)

Warranty caym but not respons

1month warranty claimed but boat company not respond my hadephone rockerz 450 left side not working so hadephone not worked . Please help me .

Pickup done but no replacment yet.

Two months completed but no replacment given to me. Pickup done in june. Why so much delay?

Did u received it bro mine

Did u received it bro mine also same problam i sent it on aug 5th

Same they done with me Ye

Same they done with me
Ye took my boat Rockerz on 22june and now it's almost 1month but they not delevered yet

Even i have been having the

Even i have been having the same problem, they said replacement will be dispatched soon but it's has been 15 days and no respond.
Can't reach them via call or email.
Disappointing

Bluetooth connection issue

My boat stone 1000 Bluetooth speaker is disconnected after play a song .

Replacement product issued

Replacement Product Issued Ticket status updated on 18 march 2020 after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint and my ticket number 1021209. The product was collected from me on 6th march and the service center received on 18th of march, when i check in boat website with my ticket. I saw that on 30th march i see the replacement product issued after that i cant see tracking id and all
Till now i didn't receive my product,
I called service center more then 50 times no one answers my call, no one replied my mails. Please help me

Cable and aux is not provided after replacement

Boat service is very bad they didn't response our queries and problem

My bassheads are not working

My bassheads are not working and now i have applied fo replacement please replace it as soon as possible

Boat basshendset not working

My boat basshed hendset not working after 2 months

My boat earphone not

My boat earphone not delivered yet from service center. Complain register date 3mar2020.the boat team not give the response on my complain..... After 2 day i will go to consumer court.

My earphones not delivered yet..

I filed a complaint for replacement of my boat earphones. It's been 25 days now and there is no response form the service centre and the courier staff. I'm gonna file a complaint to customer rights in 3 days if I don't get an update from there....

Boat rockerz

I have ordered boat rockerz 255 head phone now it is not working properly I need a service please do needful
Invoice no -
S4FE4F/19/37745

boAt Rockerz bluetooth not charged

I purchased boAt Rockerz 255 bluetooth from Amazone on . But yesterday when I was travelling from office to home battery has exhausted. Once reached at home I plugged in for charging but its not charged. I tried with 3-4 charger. It not shows red light during charging. It has 1 year warranty so please exchange it.

No service since two months

I have registered a complaint 2months back called boat office 100 times. But no response till now. Even they are not lifting my phone call.

Headphones

My headphones are not working plz replace my headphones

Replace my headphones

It is not working properly

My order not yet shipped from the date of ordered

I order Bluetooth speakers from boat official site the order has been placed but till I am not able to track my product and also the support team not responding to my calls and emails,what's the wrong going on with the boat don't know.
It is very discussing and careless people's sitting over there in the boat team

For the reference
My order id-9924

Order id or tracking id not received

Payment Id - pay_Exp3hAZNztMz6i
I purchased boat stone 1000 didn't received any order id or confirmation from your side it is very much disgusting if you are not working atleast you should have informed us but I am trying to contact since yesterday but no response of mail and phone .
Kindly solve issue asap

Order not tracking

Boat airdopes 402 My order is not tracking

Fake product received

I have ordered a boAt 255 earphones from your website at 22 nd nov 2019.
First your services is too late & got my product today.
I opened this & I found a local earphones samsung level in the pack, just a usse product and fake product.
My question is if your website is not capable to sell original product of any company then why your website is running.
My order number - SO203125255

Service centre not respond

My boat Bluetooth headphone is in the service from 1month what the hell is going on. When service centre gave me my earphone. Very bad service from boat.

Complaint note karaen hai jawab nahin mila

Both ka speaker kharab ho gaya jiska main complaint registered Kiya online uske bad bhi koi status nahin mila na hi udhar se koi call utha raha hai jawab den

Boot earphone is not working

boat companies third class company, no customer service available, don't take away this company product, company customer care service is very very bad, you will never purchase the boat product,

Boot earphone is not working

Boot is a 3d art company, never has a customer care phone, the company has a reputation of being the best product Don't take any

You have received my product

You have received my product for repairing or replacing as on 23/10/19 and as per your mail you told that your product delivered to you within 3 to 5 day but still product not delivered even you would not revert on my any mail, I was send you 9 to 10 mails. Kindly advice when my product will delivered, My Ticket No. is 696662 . I can't expect that kind of service from you. Anyways I hope this time you revert ASAP.

Swarupananda Sahu

service

I recieved a fully non functional product against the exchange of a slightly defected product after one month of waiting period.
Very very worst service by boat.
Nothing like boat, issue poor service koi nahi ho sakti.

Replacement yet not received

You have received my product of Boat Rockerz 265 bluetooth earphones for repairing or replacing as on 24/10/19 and as per your mail you told that your replaced product delivered to you within 3 to 5 day but still product not delivered even you would not revert on my any mail, I was send you 9 to 10 mails. Kindly advice when my product will delivered, My Ticket No. is 604671 . I can't expect that kind of service from you. Anyways I hope this time you revert ASAP.

One side of my headset is not

One side of my headset is not working so i sent it to service center .it successfully received but still there is no replacement product issued for me. my ticket number is 655833

Sound bar dead

My tickets no is 686141. I complain 20/oct but not properly service boat shame shame on boat products bad service

Service centre not respond

My boat Bluetooth headphone is in the service from 1month what the hell is going on. When service centre gave me my earphone. Very bad service from boat.

Order delivery

boAt customer support portal Re: Approx 1 months over, but my replacement regarding product have no status. My ticket no. - 571120 aaj k liye kha gya tha ki mjhe mera product mil jayega, but na hi status aage bdha h aur na hi mjhe koi notification ( mail, sms) aaya h? Why your service is very poor and such type poorly delay? Last update by you 4/10/19

Komarapalayam

Boat Not delivery

Regarding boat earphones replacement

Sir you have received my boat 255 earphones for replacement on October 7..and within 4 days you said that you will revert back..but it has been since 8 days but there are no updates on my earphones...my ticket num is 595918..plz repair my earphones and return to me thanking you

Datacable not replaced

My ticket number is 588119..I sended my data cable on 25 September.. and it reached on 2 October at centre... And after that no status is showing of my request... Kindly please take some action and replace my datacable.

As discussed over the phone we will replace your product

Hi,
Ticket number is 505738
Till now there is no update on my replacement.
After multiple mails i received the mail from boat cs:
Dear Sir / Madam,

As discussed over the phone we will replace your product with Boat Rockerz 275 Blue.

-------------------------------------------------------
Thanks & Regards,
Support Team | Tel: +91-22-4946xxxx
Redwood & Imagine-MUMBAI| Mon-Sat (12pm- 6pm)| (C)
505738:808663

But till now not yet shipped. Please look into it.

# Date Status
1 17 September 2019 Replacement Product Issued
2 17 September 2019 Product Successfully Received at Service center
3 12 September 2019 Product Pick up generated for servicing and replacement
Track Your product
4 3 September 2019 Approved
5 3 September 2019 Pending

Replacement not sent

On 2 October a replacement product has been issued but still not dispatched Ticket no - 571028.

Service centre Never Respond

My Ticket number is 555265, from last so many days status is showing that "My Boat stone 1000 Bluetooth Speaker is received at Mumbai Service Centre".
& when I called Customer care, they are fuck*ng not picking up any calls...worst service centre... please revert my speaker.

Boat earphone is not working

Boat earphone is not working and I am having a warrenty of an year and the customer care is also not receving the call

Replacement unit not received

Its been 11 says since you have received the product and yet you haven’t sent me any email or text about replacement unit. On 19th sept, i called the customer care jo. And they told me that your replacement unit has issued and will be dispatched tomorrow. And i dont have any information on this. I called customer care no. today itself and its a holiday . God knows what type of holiday is today. Also i replaced a unit few weeks ago but it received in no time.

Replacement of boat bassheads

The worst customer service experience ever...its been 2 weeks since I have submitted my headphones for replacement. The handfree reaches to mumbai service center 1 week ago.. There is no update after, from last one week it's showing your product has reached us... You can not call the service center, it always says we are closed today. Fucking assholes

Boat earphone

I have not got my earphone back

My boat 225 earphones one

My boat 225 earphones one side is not working. I have claimed for warranty and received at ur service location. But since 10 days I am not getting any information and also my earphones... Please replace the unit as soon as possible.

Trying to make a fool...

My Ticket number is 456653,
225 headphones Receiving 31th August and also send me receiving mail 7th September and 11th of September productor are replacement mail, but when I am calling to customer care always trying to make a fool. sand me replacement headphone are tomorrow.. confusing me what's going on..

It has been over a month and still not received replacement unit

It has been over a month and still not received replacement unit for my boat stone 1000 bluetooth speaker. After sales service is worse than any other brand. My ticket number is 456494. Please someone tell me what to do!

no responce your team

I have send my headphones your address but customer care not connected with me, I call boat customer care but no respons my ticket id number is 501538

Earphones

I file. A complaint but no response ...and the quality is very bad...and after register my product i didnt get any mail...No response is coming from boat side and i called customer care also but they say register a valid no. But i already give register no.

Resolution

Hey boAthead,
You can check the status of your replacement on support.boat-lifestyle.com using your ticket number.
Otherwise, write us a mail on queries [at] imaginemarketingindia [dot] com, we are always available to help you out!!

Boat earphones picked up but no replacement received

Hi, I was having similar problem where one side was not audiable hence compaint on boat and they picked up the product on 28 augest wherein the complaint no is 486415.However there is no update from their end. No response on mails even after multiple tries and their phone service is even more pathetic, they never answer your calls.

What a pathetic service they offeeint here and it looks like I've been cheated and will never get the ear phones back.

Speaker problem

I had buy the earphone of boat but now after few months it is not working properly and I wanted to file a complain but my complain is not registered and it's warranty is of 1year I hope u will help me as soon as possible

Resolution

Hey boAthead,
You can register your complaint under warranty & also track the status of your complaint through our new Portal using auto-generated complaint ticket number.
Below is the link to our customer service portal,
www.support.boat-lifestyle.com
* Step 1. Register your complaint (You can press no if it asks you whether you have registered your product)
* Step 2. Upload a copy of your invoice (Correct Amazon invoice (Sample) CLICK HERE)
* Step 3. Fill in your Pick and ship address if different from registered address.
Once we have all details with correct invoice our customer service team will initiate a pickup of your unit and you will be informed via SMS and Email

Please use this video as reference to register your complaint
www.//youtu.be/27TGfWd3AdI

Regards,
boAt crew

Not responding boat service center..

My Ticket number is 456653, from last so many days status is showing that "My Product Pick up generated for servicing and replacement" bt when I'm checked "Track Your product" already Delivered to seller 31 Aug 2019, Evening.
& when I called Customer care, they are fuck*ng not picking up any calls what's going on.. What is the next step..

No response from boat service

My ticket number is 435866.. I have added for replacement on 12 August, 2019 but product still not received on 3rd September 2019.. Bad experience with boat..

Product is not being dispatched from last month

I bought Boat Rockerz 510 Molten orange (382468) headphones from Amazon on 4th May of 2019.After around two months it was having a problem that only one side was working the other side was not working and I contacted Boat Customer Care about the problem and the product was taken away on 22nd July, 2019 for replacement.It's my 34th day since my headphones are with Boat, they have received my headphones on 24th of July , and I have received a mail stating that we will revert you back in 4 days about the repair or replacement. Since then I haven't received a single mail from them . My Ticket Number is 382468 , I have tried a lot times nd contacted their customer care , they told me we would dispatch the product by August first week , and on 6th of August replacement was issued to me , then they told me its raining in mumbai so delivery would be delayed we would dispatch it by next week , and this thing continues , I used to call almost each nd everyday nd they won't pick up the call after about 5 tries of waiting they use to pick up the call , and again the same story the product is out of stock we would deliver it my next week , and again Saturday Sunday comes , on Saturday they say " Tomorrow is Sunday, sir please call us on Monday we would dispatch your product" .Now on 16th of August, 2019 again they changed the status of my product and issued replacement again on 16th and erased the past record , and change all the dates now its showing they have recieved the product means the service center on 6th of august and replacement was issued to me on 16th august , I have contacted them about this , there is no response from them about all this.Meanwile, I was tracking it's status by the tracking AWB . Now on 22nd August, 2019 i have talked to them they promised me that they would dispatch my product by 4:30 pm by today itself , then I asked them about my waybill number so that I could track my product , and they provided me with a tracking id saying that you would receive the same tracking id by email by today itself when your product would be dispatched , I have called them again at 5:45 and tried calling them again and again at the end around 5:58 they picked up the phone and I told the whole story again and asked them to tell me when is my product going to dispatch , she said provide me your waybill id that was given by our executive because there is some server issue , I have provided that , then she said your product would dispatch by 7pm by today itself I said thank you.Today that is 23rd August,2019 they committed that at 5:00 PM it will get dispatched at any cost but in the end they did one more false commitment and the result is still not very positive.
That's the whole thing that is going around.
Now I request you to take some action against them because they are misleading their customers and doing wrong commitments to them.

No update on replacement

Hi,

I requested for replacement for my boat stone 600.
the product was picked on 2 aug 2019. was delivered at your end at 4 aug. It has been more than 15 days since there is non update.
even not able to contact support team.

please provide me any solution

Regards
Ayush sacher

Complaint for earphone

Sir I have purchased boat 225 bass earphone about 10d
ays ago .
After two months one side earphone was not working properly .
I returned my earphone about one week ago but I haven't got my earphones yet

bluetooth

Not working in the Bluetooth

Resolution

Hey boAthead,
You can check the status of your replacement on support.boat-lifestyle.com using your ticket number.
Otherwise, write us a mail on queries [at] imaginemarketingindia [dot] com, we are always available to help you out!!

Not received replacement yet

I send my boat bassheads 255 earphone for replacement on 3 Aug !My ticket number '409463' , On 3th of Auh they picked up my earphone via bluedart! On 8th of Aug they received my earphone at their service centre, I received a message that they will revert back to me within 4 days and now it's been more than 6days I have received no response from them! What a fake promise they made! I mean how can such a big earphone manufacturers do this to their consumers!? I see there earphone every where, I mean so many people have purchased their earphone and trusted them but when it comes to after sale service they are so poor! I mean how can someone take this many days just to replace a god damn earphone!??and when I try calling them it always says 'number is busy' it's like they have put the phone on busy mode also when i call the official boat service care number it says that the 'number is invalid' what the f? Are you guys trying to fool us????
Now i am going to take a legal action because its too much.
Now you all will learnt the leasson.

I am a MLA of a district so just wait my lawyer will send you the notice related to wrong time duration which is shared my you

Boat faulty earphones

I have submitted a complaint 440044for replacing head phone as the mic is not working . I am told invoice is not valid which is a screen shot from Amazon . Can I be informed on why is the invoice not confirmed valid as it's from Amazon . I would like the faulty product to be picked up and replaced .

Let me know if there are questions .mi,

Thanks .
Gaurav

Customer Care centre is not responding

My Ticket number is 403277, from last so many days status is showing that "My Headphone is received at Mumbai Service Centre".
& when I called Customer care, they are fuck*ng not picking up any calls

They never call u again because they are Mc BC

Forget about it I waste my 3 month for contacting them but do not get my speaker yet.at this I find difference between online and offline shopping.online company promoting fraud company for profit gain. Boat must be declared national fraud.

Regarding boat earphones

Yes bro me also same problem...lets give a complaint in police station ok..u can call me 707557xxx

My money was deducted but I

My money was deducted but I did not order

Related my boat bass earphone

The boat service is very bad.Mc Bc I bomed to all your service centre madharchod

boat earphone not received

Hi i had applied warranty of my boat earphones , but i did not get by ear phones,in tracking details delivered but i did not received it .

I contact courier partner this said it lost ,contact boat company but from there no response.

I too am facing the same

I too am facing the same problem. Please let me know if your query is solved!

Facing same issue

Plsese send me order details .. either i will complaind aginst boat to polce

boat service center rubbish service

one side is not working of my boat 255. i complaint on 21st of aug. but there iss no any update of my ticket status n customer care not picking call i tried many many times.
also did a mail but not got any response there.
what the fucking things is with boat servicing. so disappointed

Regarding the same problem

My earphones are also taken by boat for replacement and still didnt got them back.showing received at mumbai

Resolution

Hey boAthead,
You can check the status of your replacement on support.boat-lifestyle.com using your ticket number.
Otherwise, write us a mail on queries [at] imaginemarketingindia [dot] com, we are always available to help you out!!

Customer care is not responding

I'm having the same issue with my earphone
Is your problem is solved or not?

Not responding.

My Ticket number is 456653, from last so many days status is showing that "My Product Pick up generated for servicing and replacement" bt when I'm checked "Track Your product" already Delivered to seller 31 Aug 2019, Evening.
& when I called Customer care, they are fuck*ng not picking up any calls what's going on.. What is the next step..