I had buy the earphone of boat but now after few months it is not working properly and I wanted to file a complain but my complain is not registered and it's warranty is of 1year I hope u will help me as soon as possible

My Ticket number is 456653, from last so many days status is showing that "My Product Pick up generated for servicing and replacement" bt when I'm checked "Track Your product" already Delivered to seller 31 Aug 2019, Evening.
& when I called Customer care, they are fuck*ng not picking up any calls what's going on.. What is the next step..

I bought Boat Rockerz 510 Molten orange (382468) headphones from Amazon on 4th May of 2019.After around two months it was having a problem that only one side was working the other side was not working and I contacted Boat Customer Care about the problem and the product was taken away on 22nd July, 2019 for replacement.It's my 34th day since my headphones are with Boat, they have received my headphones on 24th of July , and I have received a mail stating that we will revert you back in 4 days about the repair or replacement. Since then I haven't received a single mail from them . My Ticket Number is 382468 , I have tried a lot times nd contacted their customer care , they told me we would dispatch the product by August first week , and on 6th of August replacement was issued to me , then they told me its raining in mumbai so delivery would be delayed we would dispatch it by next week , and this thing continues , I used to call almost each nd everyday nd they won't pick up the call after about 5 tries of waiting they use to pick up the call , and again the same story the product is out of stock we would deliver it my next week , and again Saturday Sunday comes , on Saturday they say " Tomorrow is Sunday, sir please call us on Monday we would dispatch your product" .Now on 16th of August, 2019 again they changed the status of my product and issued replacement again on 16th and erased the past record , and change all the dates now its showing they have recieved the product means the service center on 6th of august and replacement was issued to me on 16th august , I have contacted them about this , there is no response from them about all this.Meanwile, I was tracking it's status by the tracking AWB . Now on 22nd August, 2019 i have talked to them they promised me that they would dispatch my product by 4:30 pm by today itself , then I asked them about my waybill number so that I could track my product , and they provided me with a tracking id saying that you would receive the same tracking id by email by today itself when your product would be dispatched , I have called them again at 5:45 and tried calling them again and again at the end around 5:58 they picked up the phone and I told the whole story again and asked them to tell me when is my product going to dispatch , she said provide me your waybill id that was given by our executive because there is some server issue , I have provided that , then she said your product would dispatch by 7pm by today itself I said thank you.Today that is 23rd August,2019 they committed that at 5:00 PM it will get dispatched at any cost but in the end they did one more false commitment and the result is still not very positive.
That's the whole thing that is going around.
Now I request you to take some action against them because they are misleading their customers and doing wrong commitments to them.

Sir I have purchased boat 225 bass earphone about 10d
ays ago .
After two months one side earphone was not working properly .
I returned my earphone about one week ago but I haven't got my earphones yet

I have submitted a complaint 440044for replacing head phone as the mic is not working . I am told invoice is not valid which is a screen shot from Amazon . Can I be informed on why is the invoice not confirmed valid as it's from Amazon . I would like the faulty product to be picked up and replaced .

Let me know if there are questions .mi,

Thanks .
Gaurav

Hi Team,

I've raised the complaint about mu boat BlueTooth ear phones and return back on 2nd Aug, 2019 but still not getting my Product.
My reverse pick up number is XXX-XXX-XX. Your customer care number also not working. Could you please help on my query, when will get my product.

Regards,
M Krishna Reddy

I bought a boat micro usb 500 rugged cable. It started to wear out after normal use in about a month and the next month it stopped charging. So i sent it for replacement and it has been 2 weeks since the product has reached at service center and there is still no response from boat. Not expected such service from a good company like boat. My ticket number is 370602.

Dear Team
One side of my headset is not working so i sent it to service center .it successfully received but still there is no replacement product issued for me. my ticket number is 377998 .plz help me to receive my boAt Rockerz 255 Active Black In Ear Wireless Headphones -377998 as soon as. I received a message that they will revert back to me within 4 days and now it's been more than 10 days I have not any response from Customer care, even they are not answering the call.

You have received my product for repairing or replacing as on 22/07/19 and as per your mail you told that your product delivered to you within 3 to 5 day but still product not delivered even you would not revert on my any mail, I was send you 9 to 10 mails. Kindly advice when my product will delivered, My Ticket No. is 379024 . I can't expect that kind of service from you. Anyways I hope this time you revert ASAP.

Regards Hardev Singh
Mobile no. xxxxxx6747

My earphones are pick up on 22 July and it's been 8 days still I'm not receiving it . customer service num is not working . My ticket num is 385484 please give my earphones as soon as possible.this is too much now

My Bluetooth headphones boat rockerz 255 stopped working after 2 months. i registered complaint but i have not received any replacement yet.My ticket number is-378106.Please tell me the status of my complain.The customer care don't receives call.

Hi,

I have mailed you regarding this issue when closed this complaint on May 15- 2019. What's the hell is this no response till now.

I have received the product. But, there is no warranty card, charging cable and extra headphone ear buds.
It is not packed properly no Boat package box. I have attached the pictures of package.
When picked up package from me I sent with - Warranty card, headphone ear buds, charging cable with Boat package box.

I am very upset with your worst service and one more thing this earphones also not working properly.
I need immediate response and resolve this issue as soon as possible.

Very very worst product and very irresponsible worst service till now no response

Sir my headphone voice problem . Warranty time is continue so hedaphone is replacement plz

It stoped working in20 days. I register complain for it. It took the product before 2 monts but till now i didn'tgot my earphones

My ticket number is 338132. I raised the complain on 21st june 2019 and next day my product (boat rockerz 255) got picked up. It got delivered just couple of days ago. But now when I check the status on boat website, its stuck at "Product Pick up generated for servicing and replacement - Track Your product".
Please make it fast.

Hello, I had registered a complaint to Boat service center as my Boat Stone 200 speaker was not working. They had picked up the product on 6 June and gave me a confirmation on 11 June that the product was received but I have not got the replacement till today. I is too much delay.

I've given my product for replacement an it's been more than 20 days but still i didn't receive replacement. I've been trying to call you no. But it never connect. My ticket no.329826 it's so irritating please help me

the product was picked on 27 May 2019 ticket#305125 but My replacement product still not received. I tried to contact the customer care but did not get any response.

My boat rock255 have picked by coruior service on08/6/19 but I haven't got my headphone yet.when I will get my product.

Respect Team I had purchased Boat Earphone through Amazon which I had received in 8.5.19 and replacement was for 10 days but exactely on 10day evening mic function is not working. As I can hear songs or other person voices but other end person can't here my voice. Not this I checked this with other mobile also same issues with my boat earphone. But other earphone are working on my mobile.
Team I need replacement as it has 1year warranty.please help me I am giving a positive response.

reply

Respect Team I had purchased Boat Earphone through Amazon which I had received in 8.5.19 and replacement was for 10 days but exactely on 10day evening mic function is not working. As I can hear songs or other person voices but other end person can't here my voice. Not this I checked this with other mobile also same issues with my boat earphone. But other earphone are working on my mobile.
Team I need replacement as it has 1year warranty.please help me.i am giving a positive response.

My boat basshead 225 got one sided so I sent it for a replacement but the they picked it up on 11/05/019 still as of 29/05/2019 there is no response and on top of that they refuse to give any details very dissatisfied with their attitude...

I got boat rockers 400,,and replaced due to mic issue, boat service has picked it up and till now no any kind of further updates, it's almost one week till now,,
I dint received my replacement product
I knew that boat and it's services are good then I preferred to them, but very disappointed, no responses about my replacement item from them!

Please look after this, already it's too late..
Dont let us lose our faith in your brand.

My ticket number:: 289444

Hi,
I have raised the complaint for the same issue and my ticket number is 304386.
but it is saying that I have a invalid invoice number May I know the reason why, I have purchased this BOAT ERAPHONE BOAT 225 IN EAR WIRED EARPHONES WITH MIC through snapdeal and I have downloaded the invoice from there. Please check and assist me with the same.

My ticket number is 284417
My earphones left side speaker is not working so I put a replacement.My earphones was picked up by the courier boy on 8th may,2019..Still now i didn't received my earphones back. The customer service is not responding.
Please solve my problem as soon as possible
Thank you