Boat Lifestyle Customer Care No. 022-4946 1882

Organization: 
All India Number(s): 
  • 022-4946 1882 (For Customer Support)
  • 022-6918 1920 (For Warranty And Product Related Queries)

IVRS Menu

022-49461882

  • Press 1- For Audio & Mobile Accessories
    • Press 1- For Warranty Related Services
    • Press 2- For Sales and Order Queries
  • Press 2- For Gaming Accessories
    • Have you registered your product complaint with ask
      • Press 1- For Yes
      • Press 2- For No
      • Press *- Listen Again

Emails

  • help [at] imaginemarketingindia [dot] com (For Customer Support)
  • info [at] imaginemarketingindia [dot] com (For Warranty And Product Related Queries)
  • Corporates [at] imaginemarketingindia [dot] com (For Bulk Order )

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Important links

For more information regarding the product and services visit

Return

  • The customer can replace the product unit received within 7 days from
    the date of delivery and get a replacement unit delivered to the customer.
  • Replacement can be made if the customer establishes that the product
    delivered in defective condition or has a physical damage within
    24 hours of receipt of the product.
  • For more information please read.

Service Centers

Register Complaint

  • Register your complaint
    • You can press no if it asks you whether you have registered your product
  • Upload a copy of your invoice (Correct Amazon invoice)
  • Fill in your Pick and ship address if different from registered address.
  • Once have all details with correct invoice, customer service team will
    initiate a pickup of your unit and you will be informed via SMS and Email.

Registered Office

E-Wing, Unit- 505
Corporate Avenue, Opp.
Solitaire Park, Chakala,
Andheri (East), Mumbai-400093

Corporate Office

Block Number 19,
Huaz Khas Village,
Ground, 1st , 2nd & 3rd
Floor, South Delhi-110016

Social Sites

Comments

My boatrockerz not getting power ON

Recently I purchased boatrockerz 255 from Amazon but now it is not getting power ON product is still under warranty period so I request for replacement even I called ur customer care number but it is not getting connected so I kindly request to do the needful.

Boat earphones stopped working

My earphones stopped working within a month, i want to replace earphone. I had registered my problem to your service a week ago still I didn't receive any response from you. Plz fix this

Replacement of boat rockerz ranging red bluthooth earphone

Please return my replacement product ...its already 15 days ....I want my earphone replaced within 5 days or ill file a complaint against your company...my ticket no. Is 276003 its upto u ...either u replace my product ehich u have taken 15days earlier or ill do next wht u will face

Boat warranty service to his customers is very very poor

I purchased Boat stone 200 from Amazon on November,2018 after 4 months of use it does not working properly so,I registered a complaint for replacement within the 48 my product was picked up but more than 20 days my product was delivered with new ones but that product is defective so,I again requested to picked up the defective one and next day it was picked up and after 10 to 12 days I call customer care to know my ticket status she said that tomorrow I despatch your product then tomorrow I see that message not came for despatching of product then I again call and she again said tomorrow I despatch your product.
4-5 days regularly call but she all the day say that tomorrow I despatch and 6th day she said that product is not in stock when come in then I can only despatch your product . So I am giving you the opinion to not buy his product because his warranty services to his customers is really very very poor taking very long time to solve. I suggest you to buy any of other company product which give good warranty service

Wireless earphones is not working

I have purchase boat rockerz 255 on 8th Mar'19 which is not working since 30th Apr. Also register a complaint on 2nd May'19 tickets no. 276897. Request you all to plz response on my complaints id and take necessary action.

No replacement till now.

I had lodged a complain ,complain number 256011. It is going to be 1 month and still i haven't received my replacement of my product. I have been calling the customer care number but they are not responding and saying they are closed.
Kindly provide an update as soon as possible on this ticket number as i am seeing this ticket number from last 1 month.

Right side of headphone not working

I order boat headphones on snapdeal but when I received product but right side of headphones not working i request snapdeal for replacement but they mail me your company customer care no. But your phone no. Not working please mail me of your customer care centre address in pune maharashtra please reply as soon as possible

Boat Rockers Bluetooth issue

Dear ,
Product Boat Rokers 385 not connected to other than I/Phone why it is.?
Customer Care number what your mention Numbers not working?
How it is resolve?

Regards,
Subash

Not replaced

On 4-4-2019...I gave my headset to the courier on 27-4-2019 they approved my replacement but still now I did not get any further improvement in my status,when I called customer care they updated the replacement is dispatched...when I called expressbees customer care they are updating us they didn't get any information from our end...my ticket number 255691...replace as soon as possible or try update our status

Boat bass headset is not working

As I have purchased Boat bass heads 225 on 16april 2018 , now right side speaker not working. Can you please help me to resolve this issue asap. If you need any document related to warranty information then please let me know.

Thanks
Abhimanyu.

Headphone

Am pushasing January month lost 3months working is good but this day not working my headphone

boat earphone not working

my boat new earphone hardly 2 months got over. but now one side is not working. and the warranty is there what I should do now. I bought that item in Amazon

headphone not dispatched timely

I have raised a complaint and ticket 240445, they took the Headphone900 after a week, and status got updated in there website "replacement product issued" its almost been a month of all this process no further updated, the customer care number is of no use. They never pickup. It feels that they took your headphone under pretense of repairing and kept it for themselves. After seeing all these comments its feels that true.

headphone not dispatched timely

I have raised a complaint and ticket #240445, they took the Headphone900 after a week, and status got updated in there website "replacement product issued" its almost been a month of all this process no further updated, the customer care number is of no use. They never pickup. It feels that they took your headphone under pretense of repairing and kept it for themselves. After seeing all these comments its feels that true.

Earphone not working

I had bought the boat225 earphone since 7 months ago.but still it's not working. So I want replace the earphones.

Boat earphones Replacement

Hi
My ticket number is 226714
My earphones speakers are not working so I put a replacement.My earphones was picked up by the courier boy on 26th March,2019..Still now i didn't received my earphones back. The customer service is not responding.
Please solve my problem as soon as possible
Thank you

No update from service centre

Hi, My ticket number is 305774, My boat rockerz 261 red bluetooth headset has received at Mumbai service center on 3rd June, However it's been 9 days now after they received my device, since then I have not got any update from them, When I tried to call the shipping team, they have informed me the device has already drop at service centre on 3rd June as I can track it, They have asked me to contact with the service center, However I could not reach to them, Please let me know the update about my device , It's really frustrating as I have no idea when I will get my device or it has lost in the service centre. I have sent it with my device package.

Boat Earphone

Did you got your earphone replaced and how long did it take?

Question

Same is with me.Its been 2 months they have picked my eqrphone.Did you now get them back.What did you do...?

warranty related issue

My head phone's mic not working within 4 months of its usage. Very bad quality sound. I claimed my warrenty they arranged the reverse pickup, i send them my faulted headphone but still now they dont replaced it & i cant get them on their customer service number,it says incorrect whenever i try to make a call. worst service by boat. very bad experience. I will never purchase boat product after this.

replacement for my product

i want replacement for this product
my ticket number is 305202

Same with me

Same problem with me and i don't know what should i do..If your query solve please do advice me.where i neee to go..

Boat earphones Replacement

Hi
My ticket number is 226714
My earphones speakers are not working so I put a replacement.My earphones was picked up by the courier boy on 26th March,2019..Still now i didn't received my earphones back. The customer service is not responding.
Please solve my problem as soon as possible
Thank you

Service issue

Same problem bro..have u got yur product..??any solution please

Regarding Replacement

Hello

Brother i am facing same problem form 10 days so please let us know now you have received your headphone or not ??
Please reply me ASAP

Hi My ticket number is

Hi
My ticket number is 284668
My earphones speakers are not working so I put a replacement.My earphones was picked up by the courier boy on 9th May,2019..Still now i didn't received my earphones back. The customer service is not responding.
Please solve my problem as soon as possible

EARPHONE MIC ISSUE

Respect Team I had purchased Boat Earphone through Amazon which I had received in 2.4.19 and replacement was for 10 days but exectely on 10day evening mic function is not working. As I can hear songs or other person voices but other end person can't here my voice. Not this I checked this with other mobile also same issues with my boat earphone. But other earphone are working on my mobile.
Team I need replacement as it has 1year warranty.

Problem about Bill and AUX cable and USB cable

I didn't receive my Aux cable and USB cable with my Bluetooth speaker please solve my problems and Bill print problem.

Hello sir my boat hedfone in

Hello sir my boat hedfone in folti pise right side eair in no response please soll my problem

Headset not working

Left earplug is not at all working

i have to do boat earphone at amzone selling request

im amzone seller please i have to do boat earphone at amzone selling request

My product had pickedup from

My product had pickedup from me for replacement, about 20 days ago but till now u people didn't replaced it...Make sure to replace it as soon as possible,it's been too long. Ticket number is about 217474.

My left ear phone is not working

i was trying to complain about ear plugin in ,i have correct in voice statement also,but still unable to contact .this worst service i have ever seen.

boat rokerz 510 headphone's

boat rokerz 510 headphone's aux cable is not working

I had problems in jack of my earphone .

Ticket number 222361.
I have not received my replacement .it's so much annoying .it's already 15 days from u have taken .so plz try to deliver it within 5 days .

Replacement of micro usb red tangle cable

I have submitted my cable bhai pickup delivery and still have not got my I cable what's this issue I am not able to contact anyone no one is replying in the email and your contact number only sounds IVR no person for a customer executive is available to speak kindly reply me as soon as possible
For my father details contact me on :

Rugged USB Cable not working

We purchased the Boat cable from Amazon with 2 year warranty in Aug'18. It is not working, need replacement, please connect with me on my email.Thanks

Regarding my warranty issue.

I claimed the warranty on the boat site. they told me to upload the invoice. But Boat officials saying as not valid. I gave the proper invoice only... I don't know the [procedure to do this.

please help me with this.

If you bought that product

If you bought that product online then visit that site from you bought your product then download your invoice from my order section and then upload the downloaded invoice .Afterthat,Boat service team will accept your replacement request. I have also faced same problem.

Boat Rockerz Bluetooth Headphones is not powering on

My Boat Rockerz 265 is not powering on when long pressing the power button key. Please repair it.

Complain regards service

Hi ,

I have logged a complaint(no:177446), I was sent my Bluetooth 255Headphone for one side not working, replacement product also placed against my complaint, but My replacement product still not received my hand, almost 13days are gone.

I hope BOAT is a good brand and service is good but i have to think on it now...

Hello sir, Actually I have

Hello sir,
Actually I have Boat rockers 400 headphones, They are in good condition but it had break & I want to repair that break in its plastic part of the headphones. Can you help me out? I will pay for the service you will provide. O want it sane as before.

Replacement

I send a replacement request on 6th feb approved on 7th the product was received today date is 18th feb product was not received in my hand

Boat 225 bass headset

Boat earphone is not working

Hi sir I am purchasing boat earphone but still there a fault in it the left earphone is not working

Boat earphone is working properly

Earphone is not working, automatic get Google voice command and volume up and down

Need update regarding ticket raised for the service of boat skr

Please provide an update regarding the ticket number 239287. I haven't received any mail confirmation regarding my product yet..

Hello i had bought boat 200

Hello i had bought boat 200 bass earphone of 1 year warranty but after using 4 months it's not working of left side,so what to do now

Re. Earphone

I had a earphone but its not working propely i have change my phone becoz i realize that mai previous socket problum but same condition phase on new phone plz suggest me and how to resolve it

Earphone problem

Hi sir I am purchasing boat earphone but still there a fault in it the earphone is not working sound

Replacement for my earphones

Hi sir I am purchasing boat earphone but still there a fault in it the left earphone is not working.then how to replacement my earphone

Regarding earphone boat

Sir, perchesed boat 225 wired earphone but there is fault in left side earphone after one month. I also registered complaint and proper fill invoice no. but your company cancelled my complaint cause of invalid invoice number.

My Boat 900 headphone 1 side

My Boat 900 headphone 1 side not working but I'm complain but not received my complain please help me ...

Problem

I had buy the ear phone of but...after a month it's play pause button is not working even the company had given the warranty of. 1year.i hope u will do something

earphone replacement

Left earplug is not at all working and the service is worst

earphone replacement

Left earplug is not at all working and the service is worst

Replacement product not received

Hi ,

I have logged a complaint(no:140171), I was sent my Bluetooth boat Rockerzz400 for Battery issue, replacement product also placed against my complaint, but My replacement product still not received my hand, almost 5days are gone.

I hope BOAT is a good brand and service is good but i have to think on it now...

Replacement product not received

Hi ,

I have logged a complaint(no:140171), I was sent my Bluetooth boat Rockerzz400 for Battery issue, replacement product also placed against my complaint, but My replacement product still not received my hand, almost 5days are gone.

I hope BOAT is a good brand and service is good but i have to think on it now...

Even I'm having problems with

Even I'm having problems with my earphone. I registered a complaint and status shows approved. what am I supposed to do next to get a replacement?

I have mic problem

Sir i brought bass earphone in August..they are good but after few day it's mic starts creats disturbance too much...my friends complaint about that..when we talk ok call ....and also...when i connect jack to phone then audio automatically gets low or high,google assistance starts...i want to replace them... please help me sir

Replacement product not received

Hi ,

I have logged a complaint(no:120251), I was sent my Bluetooth 255Headphone for one side not working, replacement product also placed against my complaint, but My replacement product still not received my hand, almost 13days are gone.

I hope BOAT is a good brand and service is good but i have to think on it now...

Did you receive your headphones

Did you got you headphones back after replacement, if yes how many days it took?

What the hell company boat

What the hell company boat is... Never expected such service from the I personally suggest everyone not to buy their products... Their products are good bit their services are worst... Boat is worst of worst

Mic issues

Boat 900 model ,mic issues during calling

NOone from customer care number is responding to calls

Hi ,

I have logged a complaint(no:122607), unable to contact customer care or calls back. I replaced product also faulty and not working.

I thought BOAT is a good brand and service is good but i have to think on it now...

Regarding to faulty earphone.

Hi team,

I purchase the boat earphones 225 but it's not working. it's under warranty. Will you pls assist me how to log a complaint.

Thanks in advance.

Issue with battery backup

I have charging boat rockerz 265 2 hours
But 1 hour use it's red light shows always how

Boat basshead red replacement

I've given my product for replacement an it's been more than 20 days but still i didn't receive replacement. I've been trying to call you no. But it never connect. My ticket no. :102776xx
My waybill number : 2385118861162xx

Issue with mic

My earphone model no.275 the mic is not working properly sound quality is very low.i would like to replace I had tried to register complaint but its not generating tickt no.i just fed up with the service of boat.

Boat headphones replacement

I have sent my boat headphones fir replacement. But I haven't received any update from them. Since 7 days they say that it's in the service centre. But u haven't received any further update from them.

Boat bass headsets not working

Ticket number #105318
Nobody answers the call
It's too much annoying.
Please prepare the pickup of your defective product as soon as possible and get the replacement done within 14 days..
It's so much annoying..
I keep calling your customer care number and nobody takes the call.
Replace your product ..else I need to switch to another brand for earphones/headphones.

Don't let us lose our faith in your brand.

Boat earphones are not working

I have purchased boat earphones on 17th august.with 2 months the earphones are damaged.
Breakage of sound (one side)... unable to hear clear voice...!!!
Can u resolve it???

My boat headphones not working

I have purchased boat earphones on 24 june2018.with 3 months the earphones are damaged.
Breakage of sound (one side)... unable to hear clear voice...!!!
Can u resolve it???

Right side of the earphone is not working

Right side of the earphone is not working properly

My boat headphones not working

My boat headphones not working

Boat earphone problem

I bought this earphone one month ago from snapdeal and the bass are not working from both side, its in a warranty period plz replace my product.

No earphones received and No response after multiple follow ups

May I know the status of my boat earphones???????
Will I be getting it before it's warranty period????

This is regarding Boat earphones (Bassheads 220 wired headset with mic) I ordered on March, 2018

One of the earplug was not working and I filed a complaint on 2nd August. Further pickup process was also completed within 2-3 days.
Now it's been more than 50 days for the shipped message I received, then where the hell is my earphone ... Is this the process to deal with customer... Is this the only task left for me to follow up every day and night????

Bluetooth earphones right side not working

I have raised a complaint and ticket #80420, they took the earphones after a week, and status got updated in there website "replacement product issued" its almost been a month of all this process no further updated, the customer care number is of no use. They never pickup. It feels that they took your headphone under pretense of repairing and kept it for themselves. After seeing all these comments its feels that true.

Finally received Replacement of Bluetooth ear phones

I would like to take my earlier comments back, they finally replaced by earphones with new pair after nearly a month and half but yes i received a brand new one. Thank you for making the replacement however if things could be updated to people about the status when taking such long time, it would be great.

Boats warranty issue

No one calls, no one answers the call on customer care number
Boat ticket # 89356

no response on warranty claim

pls call me to resolve the ticket I have raised 89365

Jack issue

I got boat earphone on 23th of January in 2018 and exactly mid of August its jack are not working properly. I was complaint on 1 September but never response customer care services. So plz repair or replace my earphone as soon as possible.

Boat bass speaker

Not working my boat speaker suddenly it has benn stopped

No response from boat for replace of speaker in warranty period

I have purchased Boat Stone200 bluetooth speaker not even 2 months passed the power button doesn't seem to be working, please look into my matter i purchased the speaker from amazon & the seller was appario retailers , from the id-prashant2k1047 [at] gmail [dot] com, please replace my product because its in warranty period.

Bothside speakers not working

I purchased Boat bass headset with mic. on last year in October month, which was delivered to me at 25th October 2017. But from last two months I faced the issue in speakers as in last month only one speaker not worked but from one week both the speakers r not working. Please advice how get it repair and where. Please confirm if service centers available at kalyan.

Brother same problem with me to....

Bro i also purchased it in the month of march 2018 and since last few days the left speaker is giving problem due to audio jack.
I have just given a complain and they told me that they will pick it up from my place and will send me a replacement of it...
But it hav been 20-25 days they have not yet reached to me to get it back..and not yet replaced it... Its sound quality is good but services are very bad i would say boat to close their company

Never trust their customer care.

BEWARE: They will take your earphones for repairing and will never return you back. I have been trying to get my earphones from a couple of months but they are neither picking up the call nor replying to my message. When you will registered your complain, the next day a pickup boy will come and will pickup your earphones. Then they will never return it.

No response from boat after returning earphones

Even I am facing the issue of getting response from boat customer care.
They took my earphones 15 day back
Status still show earphones pick up scheduled on there website.

Feels like cheated .
Do you got any success in reaching them.

earphones are not working properly

my earphone boat bassheads are not working pleace repair it or replace it as soon as possible.

Earphone not properly working

My boat earphone bass heads volume automatically increases ,,,sometimes pause during video player

Regarding irresponsible service

I got my boat earphones bassheads 225
On 05/06/2018.Exactly after one month right side speaker stopped working . I registered a complaint rrgarding this , later a mail came from boat office . On 07/07/2018 i handed over my earphone set to the concern courier office.Its been 5 days since i gave it and there is no response from boat thereafter.I tried calling customer care , its either busy or switched off.sorry to say this its so bad to see a reputed company doing this kind of service.