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Bank of Baroda Customer Care No. 1800-102-4455
Updated on Friday, 16 August 2019 - 1:56pm
Organization:
Bank of Baroda Toll free Number(s):
- 1800-223-344 (Phone Banking/ Cards Hot listing)
- 1800-102-4455(Phone Banking/ Cards Hot listing)
- 1800-258-4455 (Phone Banking/ Cards Hot listing)
- 1800-225-110(Crefit Card)
- 1800-102-7788(PMJDY)
- 1800-220-400 (For debit cards)
- 1800-102-5627
All India Number(s):
- 8468001111 (Balance Inquiry)
- 8468001122 (Mini Statement)
- 91-7949044100 (For NRI)
- 91-7923604000 (For NRI)
Website:
Official Website Contact
1800 102 4455 (Phone Banking services)IVRS Options-
First Select Language
- Press 1- Report for card lost or stolen
- Press 2- Banking services,other information
- Press 3- Product information
- Press 4- NRI information
Important Numbers
Toll Free Numbers
- 1800223344
- 18002584455
- 18001024455
PMJDY Customers and other Financial Inclusion Scheme
- 18001027788
- 8468001111
Missed Call Services
Mini Statement- 8468001122
- 91-7949044100
- 91-7923604000
Complaint Form
Track Complaint Status
SMS Service
SMS to 8422009988 as detailed below
| SMS text | Function |
|---|---|
| BAL < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: BAL 0811 |
Balance Enquiry |
| MINI < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: MIN 0811 |
Mini Statement |
| REG < space > Last 4 digit of account no e.g. if account number is 17610400000811 type: REG 0811 |
Registration of Preferred account number – If more than one account is linked with the same mobile number and customer want to avail Mini Statement service through missed call service |
| CHEQ < space > Last 4 digit of account number < space > Cheque No. e.g. if account number is 17610400000811 and cheque number is 006789 type: Cheq 0811 006789 |
Cheque Status |
| DEACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: DEACT 0811 |
Un-subscribing SMS alert facility |
| ACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: ACT 0811 |
Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier) |
| ACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: ACT 0811 |
Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier) |
Debit Card Blocking
| SMS text | Function |
|---|---|
| BLOCK < space > C < space > last 4 digits of Card No. |
Customer remembers his Debit Card Number |
| BLOCK < space > A < space > last 4 digit of A/c No. |
Customer remembers his Account Number |
| BLOCK < space > ALL |
Customer does not remember his debit card /account number |
| BLOCK < space > HELP |
To know the different option available for card blocking |
| ODREQ < space > Y | PMJDY OD request through SMS |
| PMSBY < space > Nominee name < space > Y | Enrollment for Pradhan Mantri Suraksha Bima Yojana (PMSBY) |
| PMJJBY < space > Nominee name < space > Y |
Enrollment for Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY) |
| UID < space > 12 digits Aadhaar Number < space > last 4 digit of account number |
To link Aadhaar with Bank account |
| LANG< space >LANGUAGE CODE |
To receive transactional SMS alerts in preferred language |
Head Office
Bank of Baroda
Baroda Bhavan, R C Dutt Road,
Alkapuri,
Baroda - 390007
Phone No. 0265-2316792
Email:gm [dot] ops [dot] ho [at] bankofbaroda [dot] com
Corporate Centre
Bank of Baroda,
Baroda Corporate Centre,
Plot No. C-26, Block G,
Bandra Kurla Complex,
Bandra (East),
Mumbai 400051
Phone No. :02266985000
02266985004
Fax No. 02226523500
Department
| Phone (0265) | Departments |
|---|---|
| 02652307881 02652307882 02652307883 02652307884 |
Customer Services Department |
| 02652316769 | Operations & Services Department |
| 02652316739 | Insurance Department |
| 02652316759 02652316754 |
Stationary & Security Forms (HO) |
| 02652576409 02652576405 |
Pension and Gratuity |
| 02652576411 | Provident Fund |
| 02652576416 | Recruitment and Promotion |
| 02652517812 | Officers service regulation and Industrial Relations |
| 02652316798 | Official Language (HO) |
| 02652307902 | Central Internal Audit Division |
| 02652307805 02652307806 |
KYC and AML |
Managers
| Name | Phone No | Designation | Role | Address | Fax No | |
|---|---|---|---|---|---|---|
| Shri K.R.Kanojia | 02652316791 | General Manager | Head - Operations & Services | 6th floor, Suraj Plaza -I, Sayaji Ganj, Vadodara 390005 | gm [dot] ops [dot] ho [at] bankofbaroda [dot] com | |
| Shri K.B.Gupta | 02652576401 | General Manager | Head (HR Operations) | 2nd Floor, Baroda House, Mandvi, Vadodara 390 006 |
02652576420 02652576413 |
|
| Shri Tapan Kumar Das | 02652307901 | Deputy General Manager | Inspection & Audit | 10th floor, Suraj Plaza -I, Sayaji Ganj, Vadodara 390005 | 02652361806 | |
| Shri V. P. Srivastava | 02652307879 | Deputy General Manager | Customer Service | 1st floor, Suraj Plaza -I, Sayaji Ganj, Vadodara 390005 | dgm [dot] cs [at] bankofbaroda [dot] com | |
| Shri Niraj Sharma | 02652361997 | Deputy General Manager | Central Transaction Monitoring Unit | 9th floor, Suraj Plaza -I, Sayaji Ganj, Vadodara 390005 |
Baroda Corporate Centre, Mumbai
Regional Office
| Name | Phone No | Designation | Role | |
|---|---|---|---|---|
| Shri Ravi Venkatesan | Non- Executive Chairman | Non- Executive Chairman | ||
| Shri P. S. Jayakumar | Managing Director & CEO | Managing Director & CEO | md [dot] ceo [at] bankofbaroda [dot] com | |
| Shri Mayank K Mehta | 02266985802 02266985814 | Executive Director | Executive Director | ed [dot] mmehta [at] bankofbaroda [dot] com |
| Shri Ashok Kumar Garg | 02266985899 | Executive Director | Executive Director | ed [dot] akg [at] bankofbaroda [dot] com |
| Smt. Papia Sengupta | Executive Director | Executive Director | ed [dot] psg [at] bankofbaroda [dot] com | |
| Shri K. N. Nayak | 0226698 5717 | Chief Vigilance Officer | Chief Vigilance Officer, BCC, Mumbai |
|
| Shri S.S.Ghag | 02266984949 | General Manager | CTO & Head-IT Projects & CRM |
|
| Shri K.Venkateswarlu | 02266982610 | General Manager | Head - Digital Banking and Fintech |
|
| Shri Nagesh Srivastava | 02266985753 | General Manager | Head - Corporate & Institutional Relationship |
|
| Shri M L Sharma | 02266985301 | General Manager | Head-Recovery & First Appellate Authority under RTI Act, 2005 |
|
| Shri G.B.Bhuyan | 02267592550 | General Manager | Head - Rural & Agri Banking & CSR |
|
| Shri Eric F Tucker | 02266985454 | General Manager | Head - International Operations |
|
| Shri Radhakant Mathur | 02267592603 | General Manager | Head - Governance & Perf. Of Domestic Subsidiaries, Jt.Venture Associates & Official Language |
|
| Shri Ashok Aneja | 02266985700 | General Manager | Head - Mortgages & other Retail Assets |
|
| Shri Sadanand R.Samant | 02266985705 | General Manager | Head - Compliance & Reg.Relationship including Risk Based Supervision |
|
| Shri N.K. Pawar | 02266985706 | General Manager | Head - Disciplinary Proceedings | |
| Shri O.K.Kaul | 02266985965 | General Manager | Head - Project Management Office-Project Navodaya |
|
| Shri P.N.Mehrotra | 02266985719 | General Manager | NPA Recovery | |
| Shri Rajneesh Sharma | 02266985627 | General Manager | Head - Corporate & Institutional Credit |
|
| Shri S K Choudhary | 02266985708 | General Manager | Head - HR Administration | |
| Shri N.K.Singhal | 02266985261 | General Manager | Head - Credit Quality & Portfolio Monitoring |
|
| Shri Rakesh Kumar Bhatia | 02267592749 | General Manager | Head - Marketing/ Corporate Communications/ Wealth Mgt Services |
|
| Shri K.K. Mahajan | 02267592855 | General Manager | Head-Treasury & Global Markets | |
| Shri Sanjay Kumar | 02266985324 | General Manager | Head - Strategic Planning & Perf.Budgeting & CFO |
|
| Shri A.K.Gupta | 02266981551 | General Manager | Head - IT Operations | |
| Shri Shankar Ram Solankee | 02267592610 | General Manager | Head - Financial Inclusion | |
| Shri D K Namdeo | 02266985163 | General Manager | Head -Facilities Management & COA |
|
| Smt.Purnima S. Rao | 02266985736 | General Manager | Head- MSME Relationships & Govt.Schemes |
|
| Shri L.M.Asthana | 02266985232 | General Manager | Head - Records Digitisation (Document Management System) Project |
|
| Shri M.L.Jain | 02266985901 | Deputy General Manager | Exe Secy to MD & CEO & Secy to Board and Company Secretary |
|
| Shri Bhaskar Sharma | 02266985365 | Deputy General Manager | Head -Risk Management & Credit Approval |
|
| Shri Joydeep Dutta Roy | 02266985564 | Deputy General Manager | Head -Strategic HR & OD | |
| Shri N.Venugopal | 02266985559 | Deputy General Manager | Head - Legal & RTI | |
| Shri S.V.Hardikar | 02266981595 | Deputy General Manager | Head-Liabilities & Deposit Mobilisation |
|
| Shri Madhur Kumar | 02266985431 | Deputy General Manager | Head- Corporate Banking Transaction |
|
| Shri P.Rajshekharan | 02266981505 | Deputy General Manager | Project Office | |
| Shri A.K.Singh | 02266981438 | Deputy General Manager | Intl IT Operations | |
| Shri Krishan Gopal Goyal | 02266985657 | Deputy General Manager | Corporate & Institutional Banking |
|
| Shri Suryaprakash S.Mahawer | 02266985658 | Deputy General Manager | Corporate & Institutional Banking |
|
| Shri Naresh Gupta | 02266985656 | Deputy General Manager | Corporate & Institutional Banking |
|
| Shri Haresh M.Adhia | 02266985640 | Deputy General Manager | Corporate & Institutional Banking | |
| Shri K.D.Bansal | 02266985314 | Deputy General Manager | NPA Recovery | |
| Shri Chiranji Lal Gupta | 02266985890 | Deputy General Manager | NPA Recovery & PIO | |
| Shri M.S.Chary | 02266985270 | Deputy General Manager | Ascrom | |
| Shri Sarvesh Kumar Gupta | 02266985230 | Deputy General Manager | Chief Information Security Officer | |
| Shri V.Murugan | 02267592560 | Deputy General Manager | Rural & Agri | |
| Shri M.V.Murali Krishna | 02267892600 | Deputy General Manager | Financial Inclusion | |
| Shri Anoop Kumar | 02266981504 | Deputy General Manager | NRI Business | |
| Dr.J.Karnavat | 02267592602 | Deputy General Manager | Official Language | |
| Shri Pradeep Kumar | 02266985395 | Deputy General Manager | Compliance | |
| Shri Pramod Kumar Singhvi | 66985703 | Deputy General Manager | RBS, Compliance & Coordination | |
| Shri K.Z.Islam | 02266985150 | Deputy General Manager | Project Management Office | |
| Shri A.C. Nanda | 02266985561 | Deputy General Manager | Disciplinary Proceedings | |
| Shri K.C.Bisoi | 02266985234 | Deputy General Manager | Credit Monitoring | |
| Shri Shailendra Kumar Singh | 02267592543 | Deputy General Manager | Mktg- Social Media | |
| Shri B. Elango | 02266985427 | Deputy General Manager | International Operations | |
| Shri V K Sethi | 02266985310 | Deputy General Manager | Retail Banking | |
| Shri Sanjay Kr Grover | 02266363601 | Deputy General Manager | Treasury | |
| Capt.Sanjay Joshi | 02266985196 | Deputy General Manager | Security | |
| Shri Sanjay Bhagoliwal | 02266985811 | Deputy General Manager | MSME | |
| Shri Sarvesh Bhasin | 02266985528 | Deputy General Manager | Vigilance | |
| Shri Y.Kumar Chugh | 02266985528 | Deputy General Manager | Vigilance | |
| Shri U.C. Mohapatra | 02266985321 | Deputy General Manager | Strategic Planning | |
| Shri Ashok Kumar Dangaich | 02266985288 | Deputy General Manager | Corporate Accounts & Taxation | |
| Shri A.K.Moharana | 02267892820 | Deputy General Manager | DWH | |
| Shri K.V.Tulshibagwale | 02266981594 | Deputy General Manager | Digital Operations | |
| Shri Sanjay V. Mudliar | 02266981414 | Deputy General Manager | Digital Strategy | |
| Shri Jain Mithalal Leelachand | Company Secretary | DGM, Company Secretary, BCC, Mumbai |
Zonal Office
| Name | Phone No | Designation | Address | Fax No | Zone Name |
|---|---|---|---|---|---|
| Shri Birendra Kumar | 06122557643 | General Manager | Bank of Baroda, Zonal Office, Anand Vihar, 5th Floor, West Boring Canal Road, Patna 800001. |
06122557691 | Patna Zone |
| Shri Deb Brata Mukhopadhyay | 03323401602 | General Manager | Bank of Baroda, Zonal Office, Baroda Tower, Plot No.38/2, Block GN (5th & 6th Floor), Sector-V, Salt Lake City, Kolkata 700091. |
03323576211 | Kolkata Zone |
| Shri Navtej Singh | 02222613969 | General Manager | Bank of Baroda, Mumbai Zone, Bank of Baroda Building, 3, Walchand Hirachand Marg, Ballard Pier, Mumbai 400001. |
02222611259 | Mumbai Zone |
| Shri R.N.Sharma | 07926473061 | General Manager | Bank of Baroda, Ahmedabad Zone, 8th Floor, Bank of Baroda Towers, Near Law Garden, Ellis Bridge, Ahmedabad 380006. |
07926467815 | Ahmedabad Zone |
| Shri M.S.Patel | 02653966600 | General Manager | Bank of Baroda, Baroda Zone, 6th Floor, Suraj Plaza-III, Sayajigunj, Maganwadi, Baroda 390005. |
02653966610 | Baroda Zone |
| Shri Arun D.Parulkar | 02025937107 | General Manager | Bank of Baroda, Pune Zone, 2nd Floor, Sharada Centre, 11/1, Erandwana, Khilare Path, Pune 411004. |
02025466907 | Pune Zone |
| Shri Rajendra Kumar | 07554289103 | General Manager | Bank of Baroda, Bhopal Zone, Ganga Jamuna Complex, MP Nagar Zone-1, Bhopal 462011. |
07554274202 | Bhopal Zone |
| Shri Ram Kumar Gupta | 01123322949 | General Manager | Bank of Baroda, Zonal Office, Bank of Baroda Building, 16, Sansad Marg, New Delhi 110001. |
01123323297 | New Delhi Zone |
| Shri Navin Chandra Upreti | 01412727100 | General Manager | Bank of Baroda, Zonal Office, Baroda Bhawan, Plot No.13, Airport Plaza, Durgapura, Jaipur 302018. |
01412727106 | Jaipur Zone |
| Shri P.Narasimha Rao | 08025130700 | General Manager | Bank of Baroda, Zonal Office, 2nd Floor, Nilesh Lexington Avenue, No.72, Brigade Road, Bengaluru 560025. |
08025300478 | Bengaluru Zone |
| Shri P.V.Subba Reddy | 04423454348 | General Manager | Bank of Baroda, Zonal Office, Baroda Pride, New No.41, 3rd Floor, Luz Church Road, Mylapore, Chennai 600004. |
04423454331 | Chennai Zone |
| Shri B S Dhaka | 05226677607 | General Manager | Bank of Baroda, Zonal Office, Baroda House, 3rd Floor, V-23, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
05226677710 | Lucknow Zone |
| Shri S.K.Arora | 05812420563 | General Manager | Bank of Baroda, Zonal Office, 1st Floor, 129-D, Civil Lines, Bareilly 243001 (UP). |
05812423261 | Bareilly Zone |
Government & PSU Business, New Delhi
Bank Of Baroda
Govt. & PSU Business
8th Floor, Bank of Baroda Building
16, Parliament Street
New Delhi 110 001
Phone : 01123448701
Fax: 01123448703
| Name | Phone No | Designation | Role | Address | Fax No | |
|---|---|---|---|---|---|---|
| Shri G.B.Panda | 01123448701 | General Manager | gm [dot] gb [dot] delhi [at] bankofbaroda [dot] com | GM (Govt Business) | Bank of Baroda, Govt & PSU Business Dept, Bank of Baroda Bldg., 8th Floor, 16 Parliament Street, New Delhi 110 001 |
01123448703 |
| Ashok Kr.Bajaj | 01123448702 01123448705 |
Deputy General Manager | gb [dot] delhi [at] bankofbaroda [dot] com | DGM (Govt.Business) | Bank of Baroda, Govt & PSU Business Dept, Bank of Baroda Bldg., 7th Floor, 16 Parliament Street, New Delhi 110 001 |
01123448706 |
| A.K.Gupta | 01123441341 01123441342 |
Deputy General Manager | cppc [dot] delhi [at] bankofbaroda [dot] com | DGM (Govt Business)(CPPC) | Bank of Baroda, Govt & PSU Business Dept, Bank of Baroda Bldg., 13th Floor, 16 Parliament Street, New Delhi 110 001 |
|
| Shri A.N.Mehta | 01123441344 | Assitant General Manager | cppc [dot] delhi [at] bankofbaroda [dot] com | Central Pension Processing Centre | ||
| Shri Rajesh Kr. Arora | 01123448720 | Assitant General Manager | gb [dot] delhi [at] bankofbaroda [dot] com | Public Sector Enterprises. | 01123448706 | |
| Shri S.C.Baral | 01123448716 | Assitant General Manager | gb [dot] delhi [at] bankofbaroda [dot] com | Govt. Ministries | 01123448706 | |
| Shri Sanjay Kr. Verma | 01123448709 | Assitant General Manager | gb [dot] delhi [at] bankofbaroda [dot] com | Govt. Ministries | 01123448706 |
Other Functionaries - Corporate Centre, Mumbai
| Designation | Phone No | Role | Fax No |
|---|---|---|---|
| Chief Economist | 02266985216 | Chief Economist | 02226523511 |
Overseas Officers/ Branches
| Name | Phone No | Mobile No | Designation | Role | |
|---|---|---|---|---|---|
| Mrs. Kavita Singh | 0061290877405 | 434223021 | sydney [at] bankofbaroda [dot] com, sydney [at] bankofbaroda [dot] com |
AGM | Chief Executive |
| Mr. Karia Ashok Dhirajlal | 0097317216410 0097317216430 |
36873307 | ce [dot] bahrain [at] bankofbaroda [dot] com | DGM | Chief Executive |
| Mr. Krishnamachary | 0085225258429 | 96329700 | ce [dot] hongkong [at] bankofbaroda [dot] com bobhkg [at] netvigator [dot] com |
DGM | Chief Executive |
| Mr. Ritesh Kumar | 002302083678 | 57283141 | bobgen [at] intnet [dot] mu, vp [dot] mauritius [at] bankofbaroda [dot] com |
AGM | Vice President |
| Mr. Sanjaya Agarwal | 00442074571520 | 7946423499 | dce [dot] uk [at] bankofbaroda [dot] com ce [dot] uk [at] bankofbaroda [dot] com |
GM | Chief Executive (European Ops) |
| Mr. Prajith Kumar D. | 0012125784556 | 917-4429500 | newyor [at] bankofbaroda [dot] com ,ce [dot] usa [at] bankofbaroda [dot] com |
AGM | Alternate Chief Executive |
| Mr. Arun Kumar Gupta | 005922266423 | 6254024 | bobinc [at] networksgy [dot] com, ce [dot] guyana [at] bankofbaroda [dot] com |
CM | Managing Director |
| Mr. Ashwini Kumar | 00256414232783 | 77-2775577 | bobho [at] spacenet [dot] co [dot] ug ,md [dot] uganda [at] bankofbaroda [dot] com |
AGM | Managing Director |
| Mr. Rajesh Mohan Jauhari | 0060320261767 ext 100 |
+60177865432 | ceo [at] iibm [dot] co [dot] my | AGM | Chief Executive Officer |
| Mr. Shailesh Damle | 00862083752390 00862083752466 |
13600071870 | cr [dot] china [at] bankofbaroda [dot] com | CM | Chief Executive |
| Mr. Sunil Kumar Srivastava | 006565369949 006565367749 |
8123 4644 | singapore [at] bankofbaroda [dot] com ,ce [dot] singapore [at] bankofbaroda [dot] com |
DGM | Chief Executive |
| Mr. Manoj Kumar Jha | 0027117840715 | 83 4498237 | joburg [at] bankofbaroda [dot] com, ce [dot] sa [at] bankofbaroda [dot] com |
CM | Acting Chief Executive |
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Comments
worst service
very bad service, change of my phone number applied for two months nothing happened. account dormant, a couple of times applied for activating account no response, what a joke you can't your own money. Real i--- bank.
Bank of Baroda and RBI Ombudsman
1. I had opened with the BoB International Branch, Baroda in 2015: (a) Debit Card not sent (b) no statements of my account (except for one)
2. I visited the Branch again in 2017 and was promised that everything would be resolved but nothing happened.
3. Two foreign current deposits were made into the account in 2017 and my communications in 2017 to August 2018 failed - no Debit Card, no pin number, no statement, no interest on my deposits.
4. Wrote to RBI Ombudsman (Ahmadabad) - BoB decide to provide a statement showing interest amounts (but no interest rates are given), send a Debit Card and a pin. However, could not get anything working
5. Traveled to India again - visited the Branch for 3 different days over a 5 week period and spent approx 6 hour in total. Still could not activate the Debit Card or get internet associated with my account to work. Returned to Australia with a promise that a new pin had been requested and it would arrive by courier.
6. RBI Ombudsman unilaterally closed my complaint file and I still have no pin number and nothing is working.
7. I have since written to the Ombudsman to keep my file open as the case has not been resolved.
Unfortunate that the PM and his team works so hard to get the nation up to speed and some Banks don't care less.
Fraudsters Bankers.
Respected Sir / Madam
This Message Is Regarding The Complaint Of Bank Of Baroda, Andheri Branch, Mumbai, Mumbai Metro(N) INDIA.
Sir We Have Deposited Rupees Three Crores ( Rupees 3,00,00,000 ) Against The Purchase Of M/s RUSI PHARMA (P) LTD. To The Bank For Which We Also Possesses The Receipts And No Dues Certificate.
We Wrote The Higher Authorities Of Bank Of Baroda Regarding The Registry Of Company On My Name.
But After A Very Long Period Of Time Nothing Have Been Done On Their Behalf & Neither Do They Replies To Our Mails.
They Are Neglecting To Register The Company After Receiving The Payment From Our Side.
I’m Also Attaching The Scanned Copy Of The Documents Received By Us For The Same By Bank Of Baroda.
Please Do Look Into The Matter & Resolve Our Issues As Soon As Possible.
Also Mentioning The Contact Mail Id For The Concerned Bank.
ANDHER [at] bankofbaroda [dot] com
I'm So Much Depressed With The Circumstances That Have Been Created & Sometimes Willing To Suicide.
It's My Hearty Request You To Please Do Something About This As Soon As Possible.
Thanks & Regards,
Sudhir Kumar ( Director )
RUSI PHARMA (P) LTD.
Refund money didn't reflect on my account
Dear Sir, I bought an item from Amazon but they delivered in a wrong place so they refunded my amount already and they provided me the refund reference number but the above mentioned refund amount isn't reflected still yet in my account.So,please kindly help me. Yours'Sincerely Brajabashimayum Basanta Sharma
Taking to much time to provid passbook and check book
Veary bad servise taking 2 3 week for providing me cheack book and passbook
About demand draft
BOB Ashoka Garden Bhopal take about one and half hour to prepare demand draft.which kind of banking same same
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