
1800 102 4455 (Phone Banking services)
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You may register your grievance online through our grievance redressal portal-
If your grievance is still not redressed, you can escalate your concern to the Regional
Level quoting the unique Tracker ID
If you are not satisfied with the response received, you may escalate your concern to
Principal Nodal Officer Mr. Kuku Ram Kanojia in the following ways quoting your
Unique Tracker ID-
Shri K R Kanojia,
General Manager (Operations & Services)
Bank of Baroda Head Office, Baroda
Phone : 0265-2316792
Email : gm [dot] ops [dot] ho [at] bankofbaroda [dot] com
SMS to 8422009988 as detailed below
SMS text | Function |
---|---|
BAL < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: BAL 0811 |
Balance Enquiry |
MINI < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: MIN 0811 |
Mini Statement |
REG < space > Last 4 digit of account no e.g. if account number is 17610400000811 type: REG 0811 |
Registration of Preferred account number – If more than one account is linked with the same mobile number and customer want to avail Mini Statement service through missed call service |
CHEQ < space > Last 4 digit of account number < space > Cheque No. e.g. if account number is 17610400000811 and cheque number is 006789 type: Cheq 0811 006789 |
Cheque Status |
DEACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: DEACT 0811 |
Un-subscribing SMS alert facility |
ACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: ACT 0811 |
Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier) |
ACT < space > Last 4 digit of account number e.g. if account number is 17610400000811 type: ACT 0811 |
Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier) |
SMS text | Function |
---|---|
BLOCK < space > C < space > last 4 digits of Card No. |
Customer remembers his Debit Card Number |
BLOCK < space > A < space > last 4 digit of A/c No. |
Customer remembers his Account Number |
BLOCK < space > ALL |
Customer does not remember his debit card /account number |
BLOCK < space > HELP |
To know the different option available for card blocking |
ODREQ < space > Y | PMJDY OD request through SMS |
PMSBY < space > Nominee name < space > Y | Enrollment for Pradhan Mantri Suraksha Bima Yojana (PMSBY) |
PMJJBY < space > Nominee name < space > Y |
Enrollment for Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY) |
UID < space > 12 digits Aadhaar Number < space > last 4 digit of account number |
To link Aadhaar with Bank account |
LANG< space >LANGUAGE CODE |
To receive transactional SMS alerts in preferred language |
ZONE | CURRENT FAA | CONTACT NO | DESGINATION | ADDRESS | |
---|---|---|---|---|---|
AHMEDABAD | Archana Pandey | 079 - 26473060 | zm [dot] ngz [at] bankofbaroda [dot] com | General Manager | 3rd Floor, BOB Towers, Opp. Law Garden, Ellisbridge, Ahmedabad - 380006 |
BARODA | Ajay Kumar Khosla | 0265-2316500 | zm [dot] sgz [at] bankofbaroda [dot] com | General Manager | Zonal Manager, South Gujarat Zone, South Gujarat Zone, Suraj Plaza - III, Sayajiganj,Baroda-390005, Gujarat |
BENGALURU | S A Sudarsan | 080-25130700 | zm [dot] karap [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Regional Office - North,2nd Floor, 41/2, Vijaya Tower, M.G.Road, Trinity Circle Bangalore -560001. |
BHOPAL | Surendra Sharma | 0755-4289103 | zm [dot] mpz [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Zonal Office (Bhopal Zone), Plot No. 202, Ganga Jamuna Complex, M. P. Nagar, Zone-1, Bhopal-462011 |
CHANDIGARH | Mohan Lal Rohilla | 0172-2745239/40 | zm [dot] chandigarh [at] bankofbaroda [dot] com | General Manager | SCO 185-187, Sector 9-C Chandigarh- 160009 |
CHENNAI | R S Ramakrishnan | 044-23454348 | zm [dot] sz [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Zonal Office, Baroda Pride, New No 41, 3rd floor, Luz church road, Mylapore, Chennai- 04 |
ERNAKULAM | K Venkatesan | 0484-2587700 | zm [dot] ekmz [at] bankofbaroda [dot] com | General Manager | Zonal Office, Ernakulam, 5th Floor, M G Road Metro Station Complex, M G Road, Ernakulam |
HYDERABAD | P Sreenivas | 040-23287201 | zm [dot] hyderabad [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Zonal Office, D NO 289-6-3, 1st floor, karim Manzil, Old MLA Quarters Road, hyderguda, Hyderabad, Telangana- 500029 |
JAIPUR | Mahanot Mahendra Singh | 0141-2727101 | zm [dot] rz [at] bankofbaroda [dot] com | General Manager | Baroda Bhavan, Plot No.13, Airport Plaza,Durgapura,JAIPUR-302018 |
KOLAKATA | Vinod Kumar Reddy P | 033-23401600 | zm [dot] ez [at] bankofbaroda [dot] com | General Manager | Eastern Zonal Office, Baroda, Gn-Block, Sector-5, Salt Lake City Tower, Plot-38/2, Kolkata, 700091 |
LUCKNOW | Dr Ram Jass Yadav | 0522-6677607/08 | zm [dot] upu [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Zonal Office, V-23, Vibhuti Khand, Gomti Nagar, Lucknow- 226010 |
MANGALURU | M J Nagaraja | 0824-8423906 | zm [dot] mangalore [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, Zonal Office, Vijaya Towers, III Floor, L H H Road, Mangalore, Karnataka |
MEERUT | Satish Kumar Arora | 0581-2420563 | zm [dot] wupu [at] bankofbaroda [dot] com | General Manager | 1st Floor, 129-D, Civil Lines, Bareilly, U.P.-243001 |
MUMBAI | Satyanarayana Raju K | 022-42060705 | zm [dot] gmz [at] bankofbaroda [dot] com | General Manager | 3 Walchand Hirachand Marg, 3rd Floor, Ballard Pier, Mumbai- 400001 |
NEW DELHI | Devinder Pall Grover | 011-23322949 | zm [dot] nz [at] bankofbaroda [dot] com | General Manager | 8th Floor Bank of Baroda Building, 16 Parliament Street New Delhi-110001 |
PATNA | Nityananda Behera | 0612-2557643 | zm [dot] bojz [at] bankofbaroda [dot] com | General Manager | Bihar-Ordisha-Jharkhand Zone, 5th Floor, Anand Vihar, West Boring Canal Road, Patna- 800001 |
PUNE | K K Choudhary | 020-25937101, 020-25937107 | zm [dot] mgz [at] bankofbaroda [dot] com | Deputy General Manager | Bank of Baroda, Zonal Office, 2nd Floor, Sharda Centre, 11/1, khailare Road, Erandwana, Pune- 411004 |
RAJKOT | Sanjeev Dobhal | 0281-2228196 | Zm [dot] rajkot [at] bankofbaroda [dot] com | General Manager | Bank of Barod, Zonal Office, 2nd Floor, Bank of Baroda Building, Near Head Post Office, Jubalee Chowk, Rajkot, Phone-0281-2231987 zm [dot] rajkot [at] bankofbaroda [dot] com |
BCC | Mr Dheerendra Settipalli | 022 6698 5552 | gm [dot] legal [at] bankofbaroda [dot] co [dot] in | General Manager | Baroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Mumbai 400051. |
Head Office (Baroda) | K R Kanojia | 0265-2316792 | gm [dot] ops [dot] ho [at] bankofbaroda [dot] com | General Manager | Bank of Baroda, 8th Floor, Surajplaza-1, Sayajiganj, Baroda, Gujarat- 390005 |
Overseas Center | Name | Designation | Role | Mobile No | Phone No | |
---|---|---|---|---|---|---|
Australia | Mrs. Kavita Singh | DGM | Chief Executive | 0061-434223021 | 0061 - 2 9087 7405 | ce [dot] australia [at] bankofbaroda [dot] com, sydney [at] bankofbaroda [dot] com |
Bank of Baroda (Botswana) Ltd. | Mr. Shailendra Kumar Singh | AGM | Managing Director | 00267 71311928 | 00267 3992710 | md [dot] botswana [at] bankofbaroda [dot] com |
Bank of Baroda (Guyana) Inc. | Mr. Arun Kumar Gupta | CM | Managing Director | 00592-6254024 | 00592 - 2266423 | bobinc [at] networksgy [dot] com, ce [dot] guyana [at] bankofbaroda [dot] com |
Bank of Baroda (Kenya) Ltd. | Mr. Appavu Saravanakumar | DGM | Managing Director | 00254 734597401 | 00254 202248402 | md [dot] kenya [at] bankofbaroda [dot] com |
Bank of Baroda (New Zealand) Ltd. | Mr. Anupam Srivastava | DGM | Managing Director | 0064 212613632 | 0064 96321020 | md [dot] nz [at] bankofbaroda [dot] com |
Bank of Baroda (T&T) Ltd. | Mr. Kare Nagabhushana Rao | DGM | Managing Director | 001 868 3552723 | 001 868 2251096 | md [dot] tt [at] bankofbaroda [dot] com |
Bank of Baroda (Tanzania) Ltd. | Mr. Mohrir Rajendra Sadashiv | DGM | Managing Director | 00255 677047654 | 00255 222124456 | md [dot] tanzania [at] bankofbaroda [dot] com |
Bank of Baroda (Uganda) Ltd. | Mr. Meena Raj Kumar | DGM | Managing Director | 00256-772775577 | 00256 - 41-4232783 | bobho [at] spacenet [dot] co [dot] ug, md [dot] uganda [at] bankofbaroda [dot] com |
Brussels | Mr. Mukhtar Singh | AGM | Chief Executive | 0032 474800053 | 0032 22850045 | ce [dot] brussels [at] bankofbaroda [dot] com |
China | Mr. Shailesh Damle | AGM | Chief Executive | 0086 13600071870 | 0086 - 20 83752390/466 | cr [dot] china [at] bankofbaroda [dot] com |
European Operations | Mr. Grover Sanjay Kumar | GM | Chief Executive | 0044-7946423499 | 0044 - 2074571520 | ce [dot] uk [at] bankofbaroda [dot] com |
Fiji | Mr. Sudhansu Sekhar Khamari | DGM | Chief Executive | 00679 9907751 | 00679 3308030 | ce [dot] fiji [at] bankofbaroda [dot] com |
Hong Kong | Mr. Shajan Babu V.B. | DGM | Chief Executive | 00852-96329700 | 00852 - 2525 8429 | ce [dot] hongkong [at] bankofbaroda [dot] com, bobhkg [at] netvigator [dot] com |
India International Bank Malaysia, Berhad | Mr. Rajesh Mohan Jauhari | AGM | Chief Executive Officer | 0060 177865432 | 00603 - 20261767 ext 100 | ceo [at] iibm [dot] co [dot] my |
Indo Zambia Bank | Mr. M M Bansal | DGM | Managing Director | 00260 971107567 | 00260 224979 | md [at] izb [dot] co [dot] zm |
Mauritius | Mr. Ritesh Kumar | DGM | Vice President | 00230-57283141 | 00230 - 208 3678 | bobgen [at] intnet [dot] mu, vp [dot] mauritius [at] bankofbaroda [dot] com |
Oman | Mr. Vipin Kumar Garg | AGM | Chief Executive | 00968 99210038 | 00968 24820484 | ce [dot] oman [at] bankofbaroda [dot] com |
Singapore | Mr. Sunil Kumar Srivastava | CGM | Chief Executive | 0065 8123 4644 | 0065 - 6536 9949 / 7749 | ce [dot] singapore [at] bankofbaroda [dot] com, singapore [at] bankofbaroda [dot] com |
South Africa | Mr. Manoj Kumar Jha | AGM | Acting Chief Executive | 0027 83 4498237 | 0027 - 11-7840715 | ce [dot] sa [at] bankofbaroda [dot] com |
UAE | Mr. Devarakonda Ananda Kumar | GM | Chief Executive | 00971 506573485 | 00971 43538093 | ce [dot] uae [at] bankofbaroda [dot] com |
USA | Mr. Elango Balasubramaniam | GM | Chief Executive | 001-9174429500 | 001 - 2125784550 | ce [dot] usa [at] bankofbaroda [dot] com, newyor [at] bankofbaroda [dot] com |
Centre | Name & Address of the Office of Banking Ombudsman |
Area of Operation | Name and Contact details of Nodal Officer |
---|---|---|---|
Ahmedabad |
Shri G J Raju |
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
Shri. M L Meena |
Bengaluru |
Ms Saraswathi Shyamprasad |
Karnataka |
Shri. R Mohan |
Bhopal |
Shri V K Nayak |
Madhya Pradesh |
Shri. Pramod Sharma |
Bhubaneswar |
Shri S Behera |
Odisha |
Shri. Somnath Nanda |
Chandigarh |
Shri J L Negi |
Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
Shri. O P Khatkar |
Chennai |
Dr. Balu K |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
Shri. Priya Kumar B |
For Andaman and Nicobar Islands |
Shri. P K Das |
||
Dehradun |
Shri Arun Bhagoliwal |
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
Shri. Suraj Kumar Srivastava |
Guwahati |
Shri Thotngam Jamang |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
Shri. Sonam T. Bhutia |
Hyderabad |
Shri T Srinivasa Rao |
Andhra Pradesh and Telangana |
Shri. Gidugu Veeravenkata Satyanarayana |
Jaipur |
Shri C D Srinivasan |
Rajasthan |
Shri. Yogesh Agrawal |
Jammu |
Shri P Shimrah |
Union Territories of Jammu & Kashmir and Ladakh |
Shri. Inder Mohan Singh |
Kanpur |
Shri P K Nayak |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
Shri. B R Dhiman |
Kolkata |
Shri Hauzel Thangzamuan |
West Bengal and Sikkim |
Shri. P K Das |
Mumbai (I) |
Dr. Neena Rohit Jain |
Districts of Mumbai, Mumbai Suburban and Thane |
Shri. Pitabash Pattanayak |
Mumbai (II) |
|
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) |
Shri. Harish Chand |
Patna |
Shri Brij Raj |
Bihar |
Shri. Narendra Singh |
New Delhi (I) |
Smt. Anupam Sonal |
North, North-West, West, South-West, New Delhi and South districts of Delhi |
Shri. Ram Prakash Babbar |
New Delhi (II) |
Shri R S Amar |
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
Shri. Ram Prakash Babbar |
New Delhi (III) |
Shri V G Sekar |
North-East, Central, Shahdara, East and South-East districts of Delhi |
Shri. Ram Prakash Babbar |
Raipur |
Shri. Keshab Korkora |
Chhattisgarh |
Shri. R K Mondal |
Ranchi |
Smt Chandana Dasgupta |
Jharkhand |
Shri. R K Mondal |
Thiruvananthapuram |
Shri G Ramesh |
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
Shri. Ziyad Rahuman |
Bank of Baroda,
Baroda Corporate Centre, Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East), Mumbai 400051
Phone No. : 022- 6698 5000-04
Fax No. : 022-2652 3500
Bank of Baroda
Baroda Bhavan
7th Floor,R.C. Dutt Road,
Vadodara-390 007, (Gujarat) India.
Phone No. : 0265-2316792
Email : gm [dot] ops [dot] ho [at] bankofbaroda [dot] com
Comments
Bank Of Baroda Manager Reject to my File
Dear Sir My self Priya Sharma From Kanpur Uttar pradesh i have Many Issue of your Bank Because My Account Opening date is 22/05/2020 but branch is not Any Document as like Passbook Or Atm Or Checkque book and Most Important I have Apply to (Pradhaan Mantri Mudra Yojna ___ Tarun Loan) In your bank of Baroda Karrahi 208027 Kanpur Uttar Pradesh But your Branch Manager is Reject to my file every time this time He Sarve to my Bussiness but he say I don't gave to any loan any people your branch manager .. Mr. Deelip Shukla So manager Rejected to my files many time but your Department Officer As like Regional Manager . General Manager I calling you so They tell me Regional officer There is no Rm Office Now You tell what i do As my.loan is Success in this month Because loan is not done under 10 date so i complaint to everyone Rm.Gm.Manager In CM office and Central Financial minister Mrs. Nirmala Sita Raman . And I have Done To Fax in. Up Cm
worst service
very bad service, change of my phone number applied for two months nothing happened. account dormant, a couple of times applied for activating account no response, what a joke you can't your own money. Real i--- bank.
Bank of Baroda and RBI Ombudsman
1. I had opened with the BoB International Branch, Baroda in 2015: (a) Debit Card not sent (b) no statements of my account (except for one)
2. I visited the Branch again in 2017 and was promised that everything would be resolved but nothing happened.
3. Two foreign current deposits were made into the account in 2017 and my communications in 2017 to August 2018 failed - no Debit Card, no pin number, no statement, no interest on my deposits.
4. Wrote to RBI Ombudsman (Ahmadabad) - BoB decide to provide a statement showing interest amounts (but no interest rates are given), send a Debit Card and a pin. However, could not get anything working
5. Traveled to India again - visited the Branch for 3 different days over a 5 week period and spent approx 6 hour in total. Still could not activate the Debit Card or get internet associated with my account to work. Returned to Australia with a promise that a new pin had been requested and it would arrive by courier.
6. RBI Ombudsman unilaterally closed my complaint file and I still have no pin number and nothing is working.
7. I have since written to the Ombudsman to keep my file open as the case has not been resolved.
Unfortunate that the PM and his team works so hard to get the nation up to speed and some Banks don't care less.
complain about BOB NRI branch
i am having an NRI account with BOB. this is a 3rd week and my problem wasn't resolved yet. one of my FDR which matured on 4th July 2020 which was supposed to be auto renewed. i received SMS for that saying that the said FDR will be renewed if no instructions given by the customer. i wanted it to be renewed so i didn't write any instructions. after more than 4 months on 20th November 2020 i received another SMS about some amount being credited to my account. after inquiring with BOB i received email after 2 weeks that bank system had a problem so the said FDR was discontinued and they credited the amount with normal interest rates to my account. my question was that i didn't want to break my FDR, i wanted it to get renewed for another year. if they have a system problem they should rectify at their cost not on customer's cost. is there someone who can advise me about this if i should look for legal advise or complain to RBI or any other?
Fraudsters Bankers.
Respected Sir / Madam
This Message Is Regarding The Complaint Of Bank Of Baroda, Andheri Branch, Mumbai, Mumbai Metro(N) INDIA.
Sir We Have Deposited Rupees Three Crores ( Rupees 3,00,00,000 ) Against The Purchase Of M/s RUSI PHARMA (P) LTD. To The Bank For Which We Also Possesses The Receipts And No Dues Certificate.
We Wrote The Higher Authorities Of Bank Of Baroda Regarding The Registry Of Company On My Name.
But After A Very Long Period Of Time Nothing Have Been Done On Their Behalf & Neither Do They Replies To Our Mails.
They Are Neglecting To Register The Company After Receiving The Payment From Our Side.
I’m Also Attaching The Scanned Copy Of The Documents Received By Us For The Same By Bank Of Baroda.
Please Do Look Into The Matter & Resolve Our Issues As Soon As Possible.
Also Mentioning The Contact Mail Id For The Concerned Bank.
ANDHER [at] bankofbaroda [dot] com
I'm So Much Depressed With The Circumstances That Have Been Created & Sometimes Willing To Suicide.
It's My Hearty Request You To Please Do Something About This As Soon As Possible.
Thanks & Regards,
Sudhir Kumar ( Director )
RUSI PHARMA (P) LTD.
Refund money didn't reflect on my account
Dear Sir, I bought an item from Amazon but they delivered in a wrong place so they refunded my amount already and they provided me the refund reference number but the above mentioned refund amount isn't reflected still yet in my account.So,please kindly help me. Yours'Sincerely Brajabashimayum Basanta Sharma
Taking to much time to provid passbook and check book
Veary bad servise taking 2 3 week for providing me cheack book and passbook
About demand draft
BOB Ashoka Garden Bhopal take about one and half hour to prepare demand draft.which kind of banking same same