Bank of Baroda Customer Care No. 1800 102 44 55

Organization: 
Toll free Number(s): 
  • 1800-102-4455 (Phone Banking/ Cards Hot listing, 24x7)
  • 1800-258-4455 (Phone Banking/ Cards Hot listing, 24x7)
  • 1800-225-110 (Crefit Card)
  • 1800-220-400 (For debit cards)
  • 1800-102-5627 (Gift / Pre-paid / Reloadable card)
  • 1800 103 9586 (For reporting the Unauthorised transaction/ Gift/Pre-paid/ Reloadable Card)
  • 1800-102-7788 (For PMJDY customers and other Financial Inclusion schemes)
All India Number(s): 
  • 8468-00-1111 (For Account Balance - Missed Call)
  • 8468 00 1122 (For Mini Statement - Missed Call)
  • +91 79-49044100 (For NRI-From Overseas locations, 24x7)
  • +91 79-23604000 (For NRI-From Overseas locations, 24x7)
  • 022-6884-3916 (10 am to 5 pmIST- Operational Guideline Queries -NRI)
  • 84670 01111 (For Home loan/Gold Loan- Missed call)
  • 84338 88777 (For Whatsapp Support)

IVRS Menu-

1800 102 4455 (Phone Banking services)

First Select Language,

  • Press 1- Report for card lost or stolen
  • Press 2- Banking services,other information
  • Press 3- Product information
  • Press 4- NRI information

Email

  • bobsupport [at] cardbranch [dot] com (Gift / Pre-paid / Reloadable card)
  • nribo [at] bankofbaroda [dot] com (Operational guidelines Queries- NRI)

Important Links

Install App

SMS Service

SMS from their registered mobile number on 8422009988 with message as under.

Function SMS text
Balance Enquiry BAL < space="" /> Last 4 digit of account number
E.g. if account number is 17610400000811 type:
BAL 0811
Mini Statement MINI < space="" /> Last 4 digit of account number
E.g. if account number is 17610400000811 type:
MIN 0811
Registration of Preferred account number –
If more than one account is linked with the
same mobile number and customer want to
avail Mini Statement service through missed
call service
REG < space="" /> Last 4 digit of account no
E.g. if account number is 17610400000811 type:
REG 0811
Cheque Status CHEQ < space="" /> Last 4 digit of account number < space="" /> Cheque No.
E.g. if account number is 17610400000811 and
cheque number is 006789 type:
Cheq 0811 006789
Un-subscribing SMS alert facility DEACT < space="" /> Last 4 digit of account number
E.g. if account number is 17610400000811 type:
DEACT 0811
Subscribing SMS alert facility
(for A/c where customer had unsubscribed
the facility earlier)
ACT < space="" /> Last 4 digit of account number
E.g. if account number is 17610400000811 type:
ACT 0811
Subscribing SMS alert facility
(for A/c where customer had unsubscribed the facility earlier)
ACT < space="" /> Last 4 digit of account number
E.g. if account number is 17610400000811 type:
ACT 0811
PMJDY OD request through SMS ODREQ < space="" /> Y
Enrollment for Pradhan Mantri Suraksha
Bima Yojana (PMSBY)
PMSBY < space="" /> Nominee name < space="" /> Y
E.g. if nominee name is Neelam type
PMSBY Neelam Y
Enrollment for Pradhan Mantri Jeevan
Jyoti Bima Yojna (PMJJBY)
PMJJBY < space="" /> Nominee name < space="" /> Y
E.g. if nominee name is Neelam type
PMJJBY Neelam Y
To link Aadhaar with bank account UID < space="" /> 12 digits Aadhaar Number < space="" /> last 4 digit of account number
E.g. if Aadhaar number is 1234567890123 and account number is 176104000000811
UID 1234567890123 0811
To receive transactional SMS alerts in
preferred language
LANG< space="" />LANGUAGE CODE
Language Code – Hindi – HIN, Assamese-ASM, Bengali-BEN,
Gujarati-GUJ, Kannada – KAN, Malayalam – MAL, Marathi – MAR,
Oriya – ORI, Punjabi – PAN, Tamil – TAM, Telugu – TEL,
Urdu – URD
E.g. to receive transactional SMS in Punjabi type:
LANG PAN

Debit Card Blocking

SMS text Function
BLOCK < space > C < space > last 4 digits of Card No.
Customer remembers his Debit Card Number
BLOCK < space > A < space > last 4 digit of A/c No.
Customer remembers his Account Number
BLOCK < space > ALL
Customer does not remember his debit card /account number
BLOCK < space > HELP
To know the different option available for card blocking
ODREQ < space > Y PMJDY OD request through SMS
PMSBY < space > Nominee name < space > Y Enrollment for Pradhan Mantri Suraksha Bima Yojana (PMSBY)
PMJJBY < space > Nominee name < space > Y
Enrollment for Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY)
UID < space > 12 digits Aadhaar Number < space > last 4 digit of account number
To link Aadhaar with Bank account
LANG< space >LANGUAGE CODE
To receive transactional SMS alerts in preferred language

Grievance Redressal

Level 1

You may register your grievance online through our grievance redressal portal-

Level 2

If your grievance is still not redressed, you can escalate your concern to the Regional
Level quoting the unique Tracker ID

Level 3

If your grievance is still not redressed, you can escalate your concern to the Zonal Level
quoting the unique Tracker ID

Level 4

If you are not satisfied with the response received, you may escalate your concern to
Principal Nodal Officer Mr. Kuku Ram Kanojia in the following ways quoting your
Unique Tracker ID-

  • Principal Nodal Officer

    Mr. Pankaj Mittal.
    General Manager (Operations & Services)
    Bank of Baroda, Head Office,
    Baroda Bhavan, R C Dutt Road,
    Alkapuri, BARODA - 390007, (Gujarat) India.
    Phone : 0265-2316792
    Email : gm [dot] ops [dot] ho [at] bankofbaroda [dot] com

Public Information Officers (PIO)

First Appellate Authorities

SR.
NO
Zone Desgination Contact No Email Address
1 Ahmedabad General
Manager
079 - 26473261 zm [dot] ngz [at] bankofbaroda [dot] com 3rd Floor, BOB Towers,
Opp. Law Garden, Ellisbridge,
Ahmedabad - 380006
2 Baroda General
Manager
0265-2316501 zm [dot] sgz [at] bankofbaroda [dot] com Zonal Manager, South Gujarat Zone,
South Gujarat Zone, Suraj Plaza - III,
Sayajiganj,Baroda-390005, Gujarat
3 Bengaluru General
Manager
080-25011555 zm [dot] karap [at] bankofbaroda [dot] com Bank of Baroda, Regional Office -
North,2nd Floor, 41/2, Vijaya Tower,
M.G.Road, Trinity Circle Bangalore -560001.
4 Bhopal General
Manager
0755-4049003 zm [dot] mpz [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office (Bhopal Zone),
Plot No. 202, Ganga Jamuna Complex,
M. P. Nagar, Zone-1, Bhopal-462011
5 Chandigarh General
Manager
0172-2717331 zm [dot] chandigarh [at] bankofbaroda [dot] com Bank of Baroda,Zonal Office, Overbridge
Building No 2, Sector 17B,Chandigarh-160017
6 Chennai General
Manager
044-2345213 zm [dot] sz [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office, Baroda
Pride, New No 41, 3rd floor, Luz church
road, Mylapore, Chennai- 04
7 Ernakulam General
Manager
0484 2867800 zm [dot] ekmz [at] bankofbaroda [dot] com Zonal Office, Ernakulam, 4th Floor,
M G Road Metro Station Complex,
M G Road, Ernakulam
8 Hyderabad General
Manager
040-23287201 zm [dot] hyderabad [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office, D NO
289-6-3, 1st floor, karim Manzil, Old
MLA Quarters Road, hyderguda,
Hyderabad, Telangana- 500029
9 Jaipur General
Manager
0141-2727101 zm [dot] rz [at] bankofbaroda [dot] com Baroda Bhavan, Plot No.13, Airport
Plaza,Durgapura,JAIPUR-302018
10 Kolakata General
Manager
033-23401602 zm [dot] ez [at] bankofbaroda [dot] com Eastern Zonal Office, Baroda, Gn-Block,
Sector-5, Salt Lake City Tower, Plot-38/2,
Kolkata, 700091
11 Lucknow General
Manager
0522-6677607 zm [dot] upu [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office, V-23,
Vibhuti Khand, Gomti Nagar,
Lucknow- 226010
12 Mangaluru General
Manager
0824-8423900 zm [dot] mangalore [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office, Vijaya
Towers, II Floor, MSRS Road,
Mangalore, Karnataka
13 Meerut General
Manager
0581-2420563 zm [dot] wupu [at] bankofbaroda [dot] com 1st Floor, 129-D, Civil Lines,
Bareilly, U.P.-243001
14 Mumbai General
Manager
022-242060701 zm [dot] gmz [at] bankofbaroda [dot] com 3 Walchand Hirachand Marg, 3rd
Floor, Ballard Pier, Mumbai- 400001
15 New Delhi General
Manager
011-23448804 zm [dot] nz [at] bankofbaroda [dot] com 8th Floor Bank of Baroda Building,
16 Parliament Street New Delhi-110001
16 Patna General
Manager
0612-2557643 zm [dot] bojz [at] bankofbaroda [dot] com Bihar-Ordisha-Jharkhand Zone, 5th
Floor, Anand Vihar, West Boring
Canal Road, Patna- 800001
17 Pune General
Manager
020-25937101 zm [dot] mgz [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office, 2nd Floor,
Sharda Centre, 11/1, khailare Road,
Erandwana, Pune- 411004
18 Rajkot General
Manager
0281-2440262 Zm [dot] rajkot [at] bankofbaroda [dot] com Bank of Barod, Zonal Office, 2nd  Floor,
Bank of Baroda Building, Near Head Post
Office, Jubalee Chowk, Rajkot,
19 Head Office (Baroda) General
Manager
0265-2316792 gm [dot] ops [dot] ho [at] bankofbaroda [dot] com Bank of Baroda, 8th Floor, Surajplaza-1,
Sayajiganj, Baroda, Gujarat- 390005
20 BCC General
Manager
022-66985163 gm [dot] em [dot] bcc [at] bankofbaroda [dot] com Baroda Corporate Centre, C-26, G-Block,
Bandra Kurla Complex, Mumbai 400051.

Nodal Officer

Location Designation Contact No. Email Address
Ahmedabad Dy. General Manager 079 -26473186 dgm [dot] ngz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Tower,
Nr. Law Garden, Ellis bridge,
Ahmedabad 380 006 (Gujarat).
Bengaluru Deputy General Manager 080-25011500 dgm [dot] karap [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
2nd Floor, Vijaya Tower, 41/2 MG Road,
Bengaluru-560 001 (Karnataka).
Bhopal Dy. General Manager 0755-4049032 DZH [dot] mpz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
Plot no.202,
Ganga Jamuna Complex,
Maharana.Pratap.Nagar, Zone-1,
Bhopal-462011 (Madhya Pradesh).
Bhubaneswar Regional Head 0674-2421210 rm [dot] bhubaneswar [at] bankofbaroda [dot] com Bank of Baroda,
Regional Office,
1st Floor, Bivab Gulmohar,
Behera Sahi Nayapalli,
Bhubaneswar – 751012 (Orissa).
Chandigarh Deputy Zonal Head 0172-2717324 dzh [dot] chandigarh [at] bankofbaroda [dot] co [dot] in Bank of Baroda,
Zonal Office,
Chandigarh Zone,
SCO -185-187, Sector 9C,
Chandigarh-160009.
Chennai Deputy Zonal Head 044 - 23454337 complaints [dot] sz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
Baroda Pride,
41, Luz Church Road,
Mylapore,
Chennai 600 004 (Tamil Nadu)
Dehradun Assistant General Manager 0135-2769952 rm [dot] deharadun [at] bankofbaroda [dot] com Bank of Baroda,
Regional Office,
410, Indira Nagar Colony,
Dehradun - 248001,
Guwahati Assistant General Manager 0361-2525475 rm [dot] northeast [at] bankofbaroda [dot] com Bank of Baroda,
Regional Office,
G.S. Road, Bhangagarh,
Guwahati - 781005 (Assam)
Hyderabad Dy. Zonal Head 040-23287202/
040-23287201
dzh [dot] hyderabad [at] bankofbaroda [dot] com. Bank of Baroda,
Zonal Office,
H No. 3-6-289,
Kareem Manzil,
Hyderguda, Hyderabad – 500029 (Telangana)
Jaipur Deputy General Manager 040-23287202 dzm [dot] zohyd [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
Baroda Bhavan,
Plot No. 13,  Airport plaza,
Tonk Road, Durgapura,
Jaipur -302018
Jammu Assistant General Manager 0181-5002508 rm [dot] amritsar [at] bankofbaroda [dot] com Bank of Baroda, Regional Office,
Second Floor,24, Vijay nagar,
Near Football Chowk,
Jalandhar -144001
Kanpur Deputy Zonal Head 0522- 6677704 dgm [dot] upu [at] bankofbaroda [dot] com Bank of Baroda, Zonal Office,
Baroda House, V-23 Vibhuti Khand Nagar
Lucknow 266010
Kolkata Deputy Zonal Head 033-23401704 dyzm [dot] ez [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
Block: GN, Plot No.38/2(5th &6th Floor)
Salt Lake City, Sector – V,
Kolkata – 700 091 (West Bengal)
Mumbai (I) Deputy Zonal Head 022-42060702 dzh [dot] ops [dot] gmz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
Third Floor,
3, Walchand Hirachand Marg,
Ballard pier,
Mumbai – 400 001(Maharashtra)
Mumbai (II) Deputy General Manager 020-25937102 dzh [dot] mgz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
2nd floor, Sharda Centre,
Erandwane,
Pune -  411004 (Maharashtra)
Patna Deputy General Manager 0612-2557159 dgm [dot] bojz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
First Floor,
Anand Vihar,
West Boring Canal Road,
Patna – 800001(Bihar)
New Delhi (I) Deputy General Manager 011-23329825 dzh [dot] nz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001
New Delhi (II) Deputy General Manager 011-23329825 dzh [dot] nz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001

New Delhi (III)
Deputy General Manager 011-23329825 dzh [dot] nz [at] bankofbaroda [dot] com Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda Building
16, Sansad Marg
New Delhi - 110 001
Raipur Assistant General Manager 0771-4222606 rm [dot] raipur [at] bankofbaroda [dot] com Bank of Baroda,
Regional Office,
Jeevan Prakash, Jeevan Bima Marg, Pandri,
Raipur-492004 (Madhya Pradesh).
Ranchi Assistant General Manager 6287395610 rm [dot] ranchi [at] bankofbaroda [dot] com Bank of Baroda, Regional Office,
Ranchi
Bank of Baroda,
Regional Office, Ranchi
Thiruvananthapuram Deputy General Manager 0484-2867802 zm [dot] ernakulam [at] bankofbaroda [dot] com Bank of Baroda,Zonal Office,
KMRL MG Road
Metro Station Complex,
Ernakulam-682035 (Kerala)

Nodal Officer for Banking Ombudsman

Departments -Head Office

Department Contact No. Email
Central Inspection &
Audit Division
0265-2316486 ciad [dot] bcc [at] bankofbaroda [dot] com
Centralized Transaction
Monitoring Unit
0265-2609419 ctmu [dot] ho [at] bankofbaroda [dot] com
Insurance 0265-2316739 insurance [dot] ho [at] bankofbaroda [dot] com
Currency Chest 0265-2316785 currencychest [dot] ho [at] bankofbaroda [dot] com
Customer Service 0265-2316384 cs [dot] ho [at] bankofbaroda [dot] com
Facility Management 0265-2316586 PE [dot] BCC [at] bankofbaroda [dot] com
Financial Inclusion 0265-2316415 fic [dot] bcc [at] bankofbaroda [dot] com
Hr Operations 0265-2316624 hrm [dot] ho [at] bankofbaroda [dot] com
Hrcpc & Terminal Benefits 0265-2316619 hrcpc [dot] baroda [at] bankofbaroda [dot] com/
Inter Branch Operations 0265-2316712 ibo [dot] bcc [at] bankofbaroda [dot] com
Kyc & Aml 0265-2316793 kyc [dot] ho [at] bankofbaroda [dot] com
Official Languages And
Parliamentary
Committees
0265-2316587 rajbhasha [dot] ho [at] bankofbaroda [dot] com
Operations &
Services & Cs
0265-2316769 operations [dot] ho [at] bankofbaroda [dot] com
Rrbs And Rsetis 0265-2316456 rrbcell [dot] bcc [at] bankofbaroda [dot] com
Rural And Agri
Banking And Csr
0265-2316348 ps [dot] bcc [at] bankofbaroda [dot] com
Security & Fire Safety 0265-2316001/6002 security [dot] ho [at] bankofbaroda [dot] com
Stationery &
Security Forms
0265-2316759 stationery [dot] ho [at] bankofbaroda [dot] com
Legal 0265-2316786 LEGAL [dot] HEADOFFICE [at] bankofbaroda [dot] com
Recruitment 0265-2316652/6650 rp [dot] ho [at] bankofbaroda [dot] com
Pension & Gratuity 0265-2316649/6640 pension [dot] ho [at] bankofbaroda [dot] com
Provident Fund 0265-2316643/6644 pf [dot] ho [at] bankofbaroda [dot] com
Officers Service
Regulation And
Industrial Relations
0265-2316623/6622 osrir [dot] ho [at] bankofbaroda [dot] com
Digital Group 022-67592873 cdo [dot] sect [at] bankofbaroda [dot] com

Overseas Offices / Branches

Forms Center

Corporate Centre

Bank of Baroda,
Baroda Corporate Centre, Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East), Mumbai 400051
Phone No. : 022- 6698 5000-04
Fax No. : 022-26523500

Head Office

Bank of Baroda
Baroda Bhavan
7th Floor,R.C. Dutt Road,
Vadodara-390 007, (Gujarat) India.
Phone No. : 0265-2316792
Email : cs [dot] ho [at] bankofbaroda [dot] com

Social Sites


Comments

Bank Of Baroda Manager Reject to my File

Dear Sir My self Priya Sharma From Kanpur Uttar pradesh i have Many Issue of your Bank Because My Account Opening date is 22/05/2020 but branch is not Any Document as like Passbook Or Atm Or Checkque book and Most Important I have Apply to (Pradhaan Mantri Mudra Yojna ___ Tarun Loan) In your bank of Baroda Karrahi 208027 Kanpur Uttar Pradesh But your Branch Manager is Reject to my file every time this time He Sarve to my Bussiness but he say I don't gave to any loan any people your branch manager .. Mr. Deelip Shukla So manager Rejected to my files many time but your Department Officer As like Regional Manager . General Manager I calling you so They tell me Regional officer There is no Rm Office Now You tell what i do As my.loan is Success in this month Because loan is not done under 10 date so i complaint to everyone Rm.Gm.Manager In CM office and Central Financial minister Mrs. Nirmala Sita Raman . And I have Done To Fax in. Up Cm

worst service

very bad service, change of my phone number applied for two months nothing happened. account dormant, a couple of times applied for activating account no response, what a joke you can't your own money. Real i--- bank.

Bank of Baroda and RBI Ombudsman

1. I had opened with the BoB International Branch, Baroda in 2015: (a) Debit Card not sent (b) no statements of my account (except for one)
2. I visited the Branch again in 2017 and was promised that everything would be resolved but nothing happened.
3. Two foreign current deposits were made into the account in 2017 and my communications in 2017 to August 2018 failed - no Debit Card, no pin number, no statement, no interest on my deposits.
4. Wrote to RBI Ombudsman (Ahmadabad) - BoB decide to provide a statement showing interest amounts (but no interest rates are given), send a Debit Card and a pin. However, could not get anything working
5. Traveled to India again - visited the Branch for 3 different days over a 5 week period and spent approx 6 hour in total. Still could not activate the Debit Card or get internet associated with my account to work. Returned to Australia with a promise that a new pin had been requested and it would arrive by courier.
6. RBI Ombudsman unilaterally closed my complaint file and I still have no pin number and nothing is working.
7. I have since written to the Ombudsman to keep my file open as the case has not been resolved.
Unfortunate that the PM and his team works so hard to get the nation up to speed and some Banks don't care less.

complain about BOB NRI branch

i am having an NRI account with BOB. this is a 3rd week and my problem wasn't resolved yet. one of my FDR which matured on 4th July 2020 which was supposed to be auto renewed. i received SMS for that saying that the said FDR will be renewed if no instructions given by the customer. i wanted it to be renewed so i didn't write any instructions. after more than 4 months on 20th November 2020 i received another SMS about some amount being credited to my account. after inquiring with BOB i received email after 2 weeks that bank system had a problem so the said FDR was discontinued and they credited the amount with normal interest rates to my account. my question was that i didn't want to break my FDR, i wanted it to get renewed for another year. if they have a system problem they should rectify at their cost not on customer's cost. is there someone who can advise me about this if i should look for legal advise or complain to RBI or any other?

Fraudsters Bankers.

Respected Sir / Madam

This Message Is Regarding The Complaint Of Bank Of Baroda, Andheri Branch, Mumbai, Mumbai Metro(N) INDIA.
Sir We Have Deposited Rupees Three Crores ( Rupees 3,00,00,000 ) Against The Purchase Of M/s RUSI PHARMA (P) LTD. To The Bank For Which We Also Possesses The Receipts And No Dues Certificate.
We Wrote The Higher Authorities Of Bank Of Baroda Regarding The Registry Of Company On My Name.
But After A Very Long Period Of Time Nothing Have Been Done On Their Behalf & Neither Do They Replies To Our Mails.
They Are Neglecting To Register The Company After Receiving The Payment From Our Side.
I’m Also Attaching The Scanned Copy Of The Documents Received By Us For The Same By Bank Of Baroda.
Please Do Look Into The Matter & Resolve Our Issues As Soon As Possible.
Also Mentioning The Contact Mail Id For The Concerned Bank.
ANDHER [at] bankofbaroda [dot] com
I'm So Much Depressed With The Circumstances That Have Been Created & Sometimes Willing To Suicide.
It's My Hearty Request You To Please Do Something About This As Soon As Possible.

Thanks & Regards,
Sudhir Kumar ( Director )
RUSI PHARMA (P) LTD.

Refund money didn't reflect on my account

Dear Sir, I bought an item from Amazon but they delivered in a wrong place so they refunded my amount already and they provided me the refund reference number but the above mentioned refund amount isn't reflected still yet in my account.So,please kindly help me. Yours'Sincerely Brajabashimayum Basanta Sharma

Taking to much time to provid passbook and check book

Veary bad servise taking 2 3 week for providing me cheack book and passbook

About demand draft

BOB Ashoka Garden Bhopal take about one and half hour to prepare demand draft.which kind of banking same same