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Bank of Baroda Credit Card Customer Care No. 1800 2090
Updated on Tuesday, 30 December 2025 - 12:18pm
Email
Organization:
Bank of Baroda Toll free Number(s):
- 1800 2090 (For Credit Card Support, 24*7)
- 1800 1210 (Alternate No. For Credit Card Support, 24*7)
- 1800 103 1006 (For Customer Support/Credit Card Query, 24*7)
- 1800 2665 100 (For Credit Card Query, 24*7)
- 1800 2667 100 (Alternate No. For Credit Card Query, 24*7)
All India Number(s):
- 72084 76628 (For WhatsApp Support, 24*7)
- 92231 72141 (For SMS Support)
Website:
Official Website
iOS App:
BOBCARD
Android App:
BOBCARD: Credit Card & Rewards IVRS Menu: 1800 2090/ 1800 1210/ 1800 103 1006/ 1800 2665 100/ 1800 2667 100
- Press 1: To block your credit card
- Press 2: To reset your credit card pin
- Press 3: For credit card application status
- Press 4: To know your account summary
- crm [at] bobcard [dot] co [dot] in (For Queries/Complaints)
Important Links
To Block or Hotlisting
- By Contact No: You can call 18002090, 18001210, 18001031006, 18002665100, 18002667100 to block your Credit Card.
- By WhatsApp Banking: Send "Hi" to the official BoBCARD WhatsApp number 7208476628, Follow the automatic menu options until you find the choice "Card Blocking" option.
- By Email: You can also send an email to crm [at] bobfinancial [dot] com .
- By SMS Service: you can also send an SMS BLOCK <last 4 digits of your credit card number> to 9223172141 from your registered mobile number.
- By iOS and Android App :Go to Menu & Select the 'Card Block' option and immediately block your card following the screen instructions.
- By using BOBCARD Portal: Login to the BOBCARD Portal → card management section. →Hotlist→ block your credit card.
Important Contact Details
| Sr No. | Service | Contact No. | |
|---|---|---|---|
| 1 | For Eterna/Tiara Product Queries | 18001031002 | Eterna [at] bobcard [dot] co [dot] in |
| 2 | For Report Suspicious/Fraud Transaction | 18005700, 18005000 | - |
| 3 | For Gift/Pre-paid/Reloadable Card | 18001025627 | bobsupport [at] cardbranch [dot] com |
| 4 | For Financial Fraud | - | crm [at] bobfinancial [dot] com |
SMS Service
Send SMS on 9223172141 with the last 4 digits of your BOBCARD (XXXX) from your registered mobile number.
| Sr No. | Service Name | Keywords |
|---|---|---|
| 1 | Balance Inquiry | SMS BAL XXXX |
| 2 | Blocking Card | SMS BLOCK XXXX |
| 3 | Reward Points Tally | SMS REWARD XXXX |
| 4 | Last Statement | SMS STAT XXXX |
| 5 | Set Domestic E-Commerce Limit | SMS DOM XXXX |
| 6 | Last Bill Payment | SMS PAYMENT XXXX |
| 7 | Urgent Card Blocking | SMS BLOCK <last 4 digits of your credit card number>, WhatsApp: Send 'Hi' to 7208476628 Register on Mobile App: 'BOBCARD' available on Google Play and App Store Login on Portal: BOB Cards |
Grievance Redressal
Level 1:
- For any query or complaint, then you can call at 18001031006, 18002665100, 18002667100 or mail at crm [at] bobcard [dot] co [dot] in .
- Your query will be resolved within 5 working days.
Level 2:
- If you are not satisfied with the resolution provided in Level 1, then you contact to the details given below:
Sr No. Officer Contact/Ext. No. Email 1 Grievance Redressal Officer 022-41683700, Ext. No. 433 escalations [at] bobfinancial [dot] com 2 Nodal Officer 022-41683700, Ext. No. 440 nodal [at] bobcard [dot] co [dot] in 3 Principal Nodal Officer 022-41683700, Ext. No. 771 pno [at] bobcard [dot] co [dot] in
Level 3:
- If your query is still not solved or if your are not satisfied by the resolution provided by above levels, then you can lodge your complaint online through Complaint Management System (CMS) Portal .
Form Centers
Address
Bobcard Limited
15th Floor, 1502/1503/1504, DLH Park,
S.V.Road, Goregaon West, Mumbai - 400104
Fax: 022-26764952
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