Bank of Baroda Credit Card Customer Care No. 1800 225 100

Toll free Number(s): 
  • 1800-225-100 (For queries/ To block BOB Credit Card)
  • 1800-103-1006 (For queries/ To block BOB Credit Card)
  • 1800-225-110 (For Credit card queries/ Request new card)
  • 1800 223 224 (To unblock card)
All India Number(s): 
  • 92231-72141 (SMS BLOCK<credit card last 4 no.>)
  • 93238-03935 (SMS BLOCK <credit card no.>)
  • +91 79-4904 4100 (For NRIs International Helpline No.)
  • +91 79-2360 4000 (For NRIs International Helpline No.)

IVRS Menu : (24x7)

  • 1800 103 1006 / 1800 225 100 

Self Service

  • Balance Enquiry
  • Card Block
  • Pin Generation/Reset
  • Last 3 Transactions
  • Card Status

Email

  • crm [at] bobfinancial [dot] com (To update Mobile No./Level 1 escalation)

Install App

Important Links

Instant SMS service (9223172141)

  • For Balance enquiry: SMS BAL XXXX
  • To Block lost or stolen card: SMS BLOCK XXXX
  • To Block Card SMS BLOCK <credit card no.> to 9323803935
  • For Last Statement summary : SMS STAT XXXX
  • For Reward point summary: SMS REWARD XXXX
  • To set Domestic Ecom Limit to Credit Limit : DOM XXXX
  • For Last Payment Details : PAYMENT XXXX

* XXXX = Last 4 Digits of your BOB Credit card

Nodal Officer

Name of Nodal Officer - Prabhat Kumar
Email Id: nodal [at] bobfinancial [dot] com
Phone No. - 1800 103 1006/1800 225 100 (24*7)

Grievance Redressal Mechanism

For Credit Card Issuance

(except All Saturday, Sunday & Other Public Holidays) for Card + PIN & Application related

Query Abbreviation to be used in the subject matter
of email along with application number/
Credit card Number *
Email ID
PIN Query PQ-(Your Credit Card Number *) ccb [at] bobfinancial [dot] com
Card Query CQ-(Your Credit Card Number *)
Application
Status
AS- (Application Reference Number)

Email at crm [at] bobfinancial [dot] com as mentioned below with your
Credit Card No. in the subject line:

Query Abbreviation to be used in the subject
matter of email along with
Credit card Number *
Bill Related BR (Your Credit Card No *)
Payment Related PR (Your Credit Card No *)
Transactions Related TR (Your Credit Card No *)
Go Green Activation GG (Your Credit Card No *)
Cancellation & Closure CC (Your Credit Card No *)
Blocking BL (Your Credit Card Number *)
Unblocking UBL (Your Credit Card Number *)
Data Amendment DA (Your Credit Card No *)
Bonus Points BP (Your Credit Card No *)
Limit Enhancement LE (Your Credit Card Number *)
Auto Debit AD (Your Credit Card Number *)
Others(OTP/IVR/Portal/Online Txns) OTH (Your Credit Card No *)

Merchant Contact Centre

Query Phone No.
For technical
support & paper rolls
022-40426060 / 18602332332
(on all days between 7 am to 11 pm)
For all other support
& request
1800223225 (between 9.30am to
6.00pm on all working days)
Email -  pos [at] bobfinancial [dot] com

Application Forms

Following documents are required to be uploaded to complete the form:

  • Soft copy of the photo.
  • Copy/Image of PAN.
  • Copy/Image of address proof. In case of Aadhar,
    image of front side and another image of back side should also be readily accessible.
  • Image/Copy of income proof (if applicable).
  • For ICAI Card - Copy/Image ICAI Membership Card
  • For ICSI Card - Copy/Image Proof of ICSI Membership ID.
  • For CMA Card - Copy/Image Proof of CMA Membership

Offices

Location Address
C/o. Bank of Baroda
Agra Main Branch,
13, M G Road, Agra-282 001.
Email: agra [at] bobcards [dot] com
Ahmedabad Zonal Office,
Bank of Baroda Towers, 2nd Floor,
Opp. Law Garden,Ellisbridge,
Ahmedabad-380 006.
Email: ahmedabad [at] bobcards [dot] com
Allahabad Ashok Nagar,
Allahabad - 211001.
Email: allahabad [at] bobcards [dot] com
Aurngabad Plot No. 104,
CTS No. 16035, Krishna Tower,
Darga Road, Sahkar Nagar,
Aurngabad-431 005.
Email: aurangabad [at] bobcards [dot] com
Bangalore St. John Medical College,
Campus Branch, John Nagar,
Koramangala, Bangalore - 560 034
Email: bangalore [at] bobcards [dot] com
Bareilly Narkulaganj
Branch, Nai Basti, Bareilly - 243005
Email: bareilly [at] bobcards [dot] com
Baroda Ground Floor,
Suraj Plaza-01 Sayajigunj
Baroda-390 005.
Email: baroda [at] bobcards [dot] com
Bhopal T. T. Nagar Branch,
4-Malviya Nagar, Bhopal-462003
Email: bhopal [at] bobcards [dot] com
Bhubaneshwar 91/92,
Bapuji Nagar, Bhubaneshwar-751009
Email: bhubaneshwar [at] bobcards [dot] com
Chandigarh Top Floor,
S.C.O 62-63, Bank Square,
Sector-17B, Chandigarh-160 017.
Email: chandigarh [at] bobcards [dot] com
Chennai Annanagar Branch, Y-224,
6th Main Road, First Floor,
II Avenue Anna Nagar,
Chennai-600 040.
Email: chennai [at] bobcards [dot] com
Coimbatore Coimbatore Main Branch, 1st Floor,
82 Bank Street, Coimbatore-641018
Email: coimbatore [at] bobcards [dot] com
Dehradun C-1/101,
Commercial Complex,
Indira Nagar Colony,
Dehradun-248001.
Email: dehradun [at] bobcards [dot] com
New Delhi 1st Floor,
16, Parliament Street,
New Delhi 110 001.
Email: newdelhi [at] bobcards [dot] com
Ernakulam North Branch,
Bannerji Road, Kacheripedy,
Ernakulam-682018
Email: ernakulam [at] bobcards [dot] com
Guwahati Guwahati Main Branch,
M S Road, Fancy Bazar,
M S Road, Guwahati-781001
Email: guwahati [at] bobcards [dot] com
Goa Opp. Pimpalkatta, Station Road,
Margao, Goa-403 601.
Email: goa [at] bobcards [dot] com
Haldwani Haldwani Regional Office,
1, Sankalan, Civil lines, Haldwani
Email: haldwani [at] bobcards [dot] com
Hyderabad 6-1-84,
Khushrujung House, Secretariat
Road, Saifabad, Khairatabad,
Hyderabad-500 004.
Email:hyderabad [at] bobcards [dot] com
Indore M.G Road Branch,
M.G Road 536537 Near
Gorakund Square, Indore-452002
Email: indore [at] bobcards [dot] com
Jaipur DCM Branch, DCM Ajmer Road,
Jaipur-302 019.
Email: jaipur [at] bobcards [dot] com
Jalandhar G. T. Road Branch, Near
Jyoti Chok, Jalandhar-144001.
Email: jalandhar [at] bobcards [dot] com
Jamshedpur P.B. No. 125, Main Road,
Bistupur, Jamshedpur-831 001.
Email: jamshedpur [at] bobcards [dot] com
Jamnagar C/o Bank of Baroda , 1st Floor,
M P House, Saru Section Road,
Jamnagar - 361008.
Email: jamnagar [at] bobcards [dot] com
Jodhpur Opp.
Police Line, Near Tarang Electronics,
Ratanada, Jodhpur -342 001.
Email: jodhpur [at] bobcards [dot] com
Kanpur 58/42 "Bhartiya House"
Birhana Road, Kanpur - 208001.
Email: kanpur [at] bobcards [dot] com
Karnal Karnal Region ,
Namaste Chowk, Opp Deventure
Hotel, Karnal- 132001
Email: karnal [at] bobcards [dot] com
Kolkata 2nd Floor,
3A Camac Street, CS Tower,
Kolkata-700 016.
Email: kolkata [at] bobcards [dot] com
Lucknow Baroda House, 2nd Floor,
V-23, Vibhuti Khand,
Gomti Nagar, Lucknow - 226 019.
Email: lucknow [at] bobcards [dot] com
Mumbai C/o Bobcards Ltd.
Corporate Office, "Baroda House",
Behind Dewan Shopping Center,
1st Floor, S V Road,
Jogeshwari (W),Mumbai - 400102
Email: malad [at] bobcards [dot] com
Nagpur Service Branch, 15 AD Complex,
Mount Road Extension, Sadar,
Nagpur - 440 001.
Email: nagpur [at] bobcards [dot] com
Noida Office No. - 329, 1st Floor
Block 2, Ganga Shopping Complex,
Sector 29, Noida - 201301.
Email: noida [at] bobcards [dot] com
Patna Lohiya Nagar Branch,
Above Bata Showroom,
Front of Shalimar Sweets,
Lohiya Nagar, Kankerbaugh,
Patna - 800020.
Email: patna [at] bobcards [dot] com
Pune 1st Floor,
Atur Chambers, Moledina Road,
Camp, Pune- 411 001.
Email: pune [at] bobcards [dot] com
Raipur 1st Floor,
B-28/4 Devendra Nagar,
Behind New Cloth Market,
Pandri, Raipur-492 004.
Email: raipur [at] bobcards [dot] com
Surat Man Darwaja Branch,
Shri Krishna Market,
Near Kinnari Talkies,
Ring Road, Surat- 395 002.
Email: surat [at] bobcards [dot] com
Udaipur Main Branch, Opp. Town Hall,
Udaipur - 313 001.
Email: udaipur [at] bobcards [dot] com
Varanasi Nadesar D28/30 C, 1st Floor,
Opp. Hotel Siddharth Sigra,
Crossing, Sigra, Varanasi-221010
Email: varanasi [at] bobcards [dot] com
Visakhapatnam #30-10-33/2 Sai Surya
Complex, Daba Gardens,
Visakhapatnam-530020.
Email: vizag [at] bobcards [dot] com

Address

BOB Financial solutions Limited
"Baroda House", Behind
Dewan Shopping Centre,
S.V. Road, Jogeshwari (W.),
Mumbai - 400 102.
Fax. No.: 022-26764952

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