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Bank of Baroda Credit Card Customer Care No. 1800 225 100
Updated on Wednesday, 4 October 2023 - 2:25pm
Email
Toll free Number(s):
- 1800-225-100 (For queries/ To block BOB Credit Card)
- 1800-103-1006 (For queries/ To block BOB Credit Card)
- 1800-225-110 (For Credit card queries/ Request new card)
- 1800-103-1002 (For Eterna Credit Card Queries)
All India Number(s):
- 72084 76628 (WhatsApp Support)
- 92231-72141 (SMS BLOCK<credit card last 4 no.>)
- 93238-03935 (SMS BLOCK <credit card no.>)
International Numbers:
+91 79-4904 4100 (For NRIs International Helpline No.)
+91 79-2360 4000 (For NRIs International Helpline No.)
Website:
Official Website - crm [at] bobfinancial [dot] com (Customer Support)
Install App
Important Links
SMS Service
- Get BoB Credit Card information on an SMS
- Send SMS on 9223172141 from your registered mobile number
| Service Name | Keywards |
|---|---|
| For Balance enquiry | SMS BAL XXXX |
| Block lost or stolen card | SMS BLOCK XXXX |
| Last Statement summary | SMS STAT XXXX |
| Last Payment Details | PAYMENT XXXX |
| Reward point summary | SMS REWARD XXXX |
| To set Domestic Ecom Limit to Credit Limit | DOM XX`XX |
| * XXXX = Last 4 Digits of your BOB Credit card | |
Grievance Redressal
If you have any query or complaint, you can call on any of the Area Office contact numbers provided with the list of Area Offices. Alternatively, you can also contact on the following numbers of Corporate Office:
| Issues | Email / Phone. NO. |
|---|---|
| All other queries | crm [at] bobfinancial [dot] com
|
| Hotlisting of Card | For urgent blocking of card please call on 1800 103 1006/1800 225 100 (24*7)Toll Free from MTNL/BSNL Lines) or SMS BLOCK <last 4 digits of your credit card number> at 9223172141 from your registered mobile number |
| Billing related queries including duplicate Bill, wrong Bill, Non-receipt of Bill, New Card in Lieu of Lost/Stolen card |
crm [at] bobfinancial [dot] com 1800 103 1006/1800 225 100 (24*7) (Toll Free from MTNL/BSNL Lines) |
| Status of application / Credit Card dispatch / PIN dispatch / Card Conversion | Please click or call at Tollfree number 1800 225 100 |
| Product information, New schemes | 1800225100 (24*7) (Toll Free from MTNL/BSNL Lines) |
All the Area offices are having their e-mail IDs given below in offices table, you can contact to the nearest Area Office on the e-mail IDs.
| Location | Address C/o. Bank of Baroda |
|---|---|
| Agra | Main Branch, 13, M G Road, Agra-282 001. Email: agra [at] bobcards [dot] com |
| Ahmedabad | Zonal Office, Bank of Baroda Towers, 2nd Floor, Opp. Law Garden,Ellisbridge, Ahmedabad-380 006. Email: ahmedabad [at] bobcards [dot] com |
| Allahabad | Ashok Nagar, Allahabad - 211001. Email: allahabad [at] bobcards [dot] com |
| Aurngabad | Plot No. 104, CTS No. 16035, Krishna Tower, Darga Road, Sahkar Nagar, Aurngabad-431 005. Email: aurangabad [at] bobcards [dot] com |
| Bangalore |
St. John Medical College, Campus Branch, John Nagar, Koramangala, Bangalore - 560 034 Email: bangalore [at] bobcards [dot] com |
| Bareilly | Narkulaganj Branch, Nai Basti, Bareilly - 243005 Email: bareilly [at] bobcards [dot] com |
| Baroda | Ground Floor, Suraj Plaza-01 Sayajigunj Baroda-390 005. Email: baroda [at] bobcards [dot] com |
| Bhopal |
T. T. Nagar Branch, 4-Malviya Nagar, Bhopal-462003 Email: bhopal [at] bobcards [dot] com |
| Bhubaneshwar | 91/92, Bapuji Nagar, Bhubaneshwar-751009 Email: bhubaneshwar [at] bobcards [dot] com |
| Chandigarh | Top Floor, S.C.O 62-63, Bank Square, Sector-17B, Chandigarh-160 017. Email: chandigarh [at] bobcards [dot] com |
| Chennai |
Annanagar Branch, Y-224, 6th Main Road, First Floor, II Avenue Anna Nagar, Chennai-600 040. Email: chennai [at] bobcards [dot] com |
| Coimbatore |
Coimbatore Main Branch, 1st Floor, 82 Bank Street, Coimbatore-641018 Email: coimbatore [at] bobcards [dot] com |
| Dehradun | C-1/101, Commercial Complex, Indira Nagar Colony, Dehradun-248001. Email: dehradun [at] bobcards [dot] com |
| New Delhi | 1st Floor, 16, Parliament Street, New Delhi 110 001. Email: newdelhi [at] bobcards [dot] com |
| Ernakulam | North Branch, Bannerji Road, Kacheripedy, Ernakulam-682018 Email: ernakulam [at] bobcards [dot] com |
| Guwahati |
Guwahati Main Branch, M S Road, Fancy Bazar, M S Road, Guwahati-781001 Email: guwahati [at] bobcards [dot] com |
| Goa |
Opp. Pimpalkatta, Station Road, Margao, Goa-403 601. Email: goa [at] bobcards [dot] com |
| Haldwani |
Haldwani Regional Office, 1, Sankalan, Civil lines, Haldwani Email: haldwani [at] bobcards [dot] com |
| Hyderabad | 6-1-84, Khushrujung House, Secretariat Road, Saifabad, Khairatabad, Hyderabad-500 004. Email:hyderabad [at] bobcards [dot] com |
| Indore |
M.G Road Branch, M.G Road 536537 Near Gorakund Square, Indore-452002 Email: indore [at] bobcards [dot] com |
| Jaipur |
DCM Branch, DCM Ajmer Road, Jaipur-302 019. Email: jaipur [at] bobcards [dot] com |
| Jalandhar | G. T. Road Branch, Near Jyoti Chok, Jalandhar-144001. Email: jalandhar [at] bobcards [dot] com |
| Jamshedpur |
P.B. No. 125, Main Road, Bistupur, Jamshedpur-831 001. Email: jamshedpur [at] bobcards [dot] com |
| Jamnagar | C/o Bank of Baroda , 1st Floor, M P House, Saru Section Road, Jamnagar - 361008. Email: jamnagar [at] bobcards [dot] com |
| Jodhpur | Opp. Police Line, Near Tarang Electronics, Ratanada, Jodhpur -342 001. Email: jodhpur [at] bobcards [dot] com |
| Kanpur |
58/42 "Bhartiya House" Birhana Road, Kanpur - 208001. Email: kanpur [at] bobcards [dot] com |
| Karnal | Karnal Region , Namaste Chowk, Opp Deventure Hotel, Karnal- 132001 Email: karnal [at] bobcards [dot] com |
| Kolkata | 2nd Floor, 3A Camac Street, CS Tower, Kolkata-700 016. Email: kolkata [at] bobcards [dot] com |
| Lucknow |
Baroda House, 2nd Floor, V-23, Vibhuti Khand, Gomti Nagar, Lucknow - 226 019. Email: lucknow [at] bobcards [dot] com |
| Mumbai | C/o Bobcards Ltd. Corporate Office, "Baroda House", Behind Dewan Shopping Center, 1st Floor, S V Road, Jogeshwari (W),Mumbai - 400102 Email: malad [at] bobcards [dot] com |
| Nagpur |
Service Branch, 15 AD Complex, Mount Road Extension, Sadar, Nagpur - 440 001. Email: nagpur [at] bobcards [dot] com |
| Noida | Office No. - 329, 1st Floor Block 2, Ganga Shopping Complex, Sector 29, Noida - 201301. Email: noida [at] bobcards [dot] com |
| Patna |
Lohiya Nagar Branch, Above Bata Showroom, Front of Shalimar Sweets, Lohiya Nagar, Kankerbaugh, Patna - 800020. Email: patna [at] bobcards [dot] com |
| Pune | 1st Floor, Atur Chambers, Moledina Road, Camp, Pune- 411 001. Email: pune [at] bobcards [dot] com |
| Raipur | 1st Floor, B-28/4 Devendra Nagar, Behind New Cloth Market, Pandri, Raipur-492 004. Email: raipur [at] bobcards [dot] com |
| Surat |
Man Darwaja Branch, Shri Krishna Market, Near Kinnari Talkies, Ring Road, Surat- 395 002. Email: surat [at] bobcards [dot] com |
| Udaipur |
Main Branch, Opp. Town Hall, Udaipur - 313 001. Email: udaipur [at] bobcards [dot] com |
| Varanasi |
Nadesar D28/30 C, 1st Floor, Opp. Hotel Siddharth Sigra, Crossing, Sigra, Varanasi-221010 Email: varanasi [at] bobcards [dot] com |
| Visakhapatnam |
#30-10-33/2 Sai Surya Complex, Daba Gardens, Visakhapatnam-530020. Email: vizag [at] bobcards [dot] com |
You are requested to follow the following procedure, if the complaints are not addressed within the 5 working days:
Level 1
- You can also write an e-mail to crm [at] bobfinancial [dot] com to register your queries/complaints and it will take 5 working days to resolve your query.
Level 2
- If your complaint is still unresolved, you can write to:
- Grievance Redressal Officer
- Email: escalations [at] bobfinancial [dot] com
Ph: 022- 41683700 (Ext. 433)
- Email: escalations [at] bobfinancial [dot] com
- Nodal Officer
- Email Id: nodal [at] bobfinancial [dot] com
Landline No.: - 022-41683700 (Extn. 440)
- Email Id: nodal [at] bobfinancial [dot] com
- Principal Nodal Officer
- Email Id: pno [at] bobfinancial [dot] com
Landline No.: 022-41683700 (Extn. 434)
- Email Id: pno [at] bobfinancial [dot] com
- Grievance Redressal Officer
If you are untill not get the response or not satisfied, you can directly contact to RBI Ombudsman
Merchant Contact Centre
| Query | Phone No. |
|---|---|
| For technical support & paper rolls |
022-40426060 / 18602332332 (on all days between 7 am to 11 pm) |
| For all other support & request |
1800223225 (between 9.30am to 6.00pm on all working days) Email - pos [at] bobfinancial [dot] com |
Form Center
Address
BOB Financial solutions Limited
"Baroda House", Behind
Dewan Shopping Centre,
S.V. Road, Jogeshwari (W.),
Mumbai - 400 102.
Fax. No.: 022-26764952
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