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Bank of Baroda Credit Card Customer Care No. 1800 2090
Updated on Thursday, 2 July 2026 - 11:36am
Email
Organization:
Bank of Baroda Toll free Number(s):
- 1800 2090 (For Credit Card Support, 24*7)
- 1800 1210 (Alternate No. For Credit Card Support, 24*7)
All India Number(s):
- 72084 76628 (For WhatsApp Support, 24*7)
- 92231 72141 (For SMS Support)
Website:
Official Website
iOS App:
BOBCARD: Credit Card & Rewards
Android App:
BOBCARD: Credit Card & Rewards IVRS Menu: 1800 2090/ 1800 1210
Select your preferred language
- Press 1: To block your credit card
- Press 2: For credit card application status
- Press 3: To reset your credit card pin
- Press 4: To know your account summary
- Press 5: For any other query
- crm [at] bobcard [dot] co [dot] in (For Queries/Complaints)
Important Links
To Block or Hotlisting
- By Contact No: You can call 18002090, 18001210 to block your Credit Card.
- By WhatsApp Banking: Send "Hi" to the official BoBCARD WhatsApp number 7208476628, Follow the automatic menu options until you find the choice "Card Blocking" option.
- By Email: You can also send an email to crm [at] bobcard [dot] co [dot] in , lostcard [at] bobcard [dot] co [dot] in .
- By SMS Service: you can also send an SMS BLOCK <last 4 digits of your credit card number> to 9223172141 from your registered mobile number.
- By iOS and Android App :Go to Menu & Select the 'Card Block' option and immediately block your card following the screen instructions.
- By using BOBCARD Portal: Login to the BOBCARD Portal → card management section. →Hotlist→ block your credit card.
Important Contact Details
| Sr No. | Service | Contact No. | |
|---|---|---|---|
| 1 | For Eterna/Tiara Product Queries | 18001031002 | eterna [at] bobcard [dot] co [dot] in |
| 2 | For Report Suspicious/Fraud Transaction | 18005700, 18005000 | - |
SMS Service
Send SMS on 9223172141 with the last 4 digits of your BOBCARD (XXXX) from your registered mobile number.
| Sr No. | Service Name | Keywords |
|---|---|---|
| 1 | Balance Inquiry | SMS BAL XXXX |
| 2 | Blocking Card | SMS BLOCK XXXX |
| 3 | Reward Points Tally | SMS REWARD XXXX |
| 4 | Last Statement | SMS STAT XXXX |
| 5 | Set Domestic E-Commerce Limit | SMS DOM XXXX |
| 6 | Last Bill Payment | SMS PAYMENT XXXX |
Grievance Redressal
Level 1:
- For any query or complaint, then you can call at 18002090, 18001210 or mail at crm [at] bobcard [dot] co [dot] in .
- Your query will be resolved within 5 working days.
Level 2:
- If you are not satisfied with the resolution provided in Level 1, then you contact to the details given below:
Sr No. Officer Contact/Ext. No. Email 1 Grievance Redressal Officer 022-69753600 escalations [at] bobfinancial [dot] com 2 Nodal Officer 022-41683700, Ext. No. 440 nodal [at] bobcard [dot] co [dot] in 3 Principal Nodal Officer 022-41683700, Ext. No. 416 pno [at] bobcard [dot] co [dot] in
Level 3:
- If your query is still not solved or if your are not satisfied by the resolution provided by above levels, then you can lodge your complaint online through:-
Download Forms
Address
Bobcard Limited
15th Floor, 1502/1503/1504, DLH Park,
S.V.Road, Goregaon West, Mumbai - 400104
Fax: 022-26764952
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