Avanse Financial Services Ltd Toll Free 1800 266 0200

Toll free Number(s): 
  • 1800 266 0200 (Existing Loan Servicing - Calling from India)
  • +91 22 6680 6464 (Existing Loan Servicing - Calling from Abroad)
  • 1800 266 9722 (New Loan Enquiries)
All India Number(s): 
  • 022-6859 9999
  • 022-2308 4121

Support Hours

10 am – 7 pm (IST) Monday to Saturday

Email

  • wecare [at] avanse [dot] com
  • careers [at] avanse [dot] com

Important Links

Grievance Redressal Procedure

Level 1

  • Customer may contact the respective Branch Team/s, either telephonically /by email /by visiting
    Branch office and register their complaint/grievance in the complaint register available in the branch
  • On registering the complaint you shall be provided an Acknowledgement within 2 working days of the
    receipt of complaint by us via e-mail, letter by post or SMS entailing complaint number
  • In case the Customer is not satisfied with the resolution/respond , contact level 2

Level 2

he/she may contact Customer Response Team through any of the following channels-

Mail: Avanse Financial Services Ltd,
Ms. Sonia Sule 001 & 002, Fulcrum,
A Wing, Ground Floor Sahar Road,
Next to Hyatt Regency Andheri (East),
Mumbai – 400099.
Email: wecare [at] avanse [dot] com
Telephone: 022 - 6859 9999 to the attention of Ms. Sonia Sule

Level 3

he/she may further contact Grievance Redressal Officer through any of the following channels-

Mail: Avanse Financial Services Ltd
Kind attention: Mr. Samir Kumar Mohanty
Grievance Redressal Officer
001 & 002, Fulcrum, A Wing, Ground Floor
Sahar Road, Next to Hyatt Regency
Andheri (East), Mumbai – 400099.
Email: gro [at] avanse [dot] com
Telephone: 022- 6859 9999 to the attention of Mr. Samir Kumar Mohanty

Level 4

Customer is dissatisfied with the response received, the complainant may appeal the Officer– in- Charge of
Regional office of DNBS of RBI through any of the following channels-

DNBS Officer-in-Charge
Mumbai Regional Office,
Opposite Mumbai Central Station,
Near Maratha Mandir Cinema,
Byculla, Mumbai - 400 008.
Email: bomumbai [at] rbi [dot] org [dot] in
Ph: 022-2308 4121/2302 8436

Investor

For Investor Grievances and Investor Queries

Mr. Rakesh Dhanuka
Company Secretary

Avanse Financial Service ltd.
001 & 002 Fulcrum, A Wing,
Ground Floor, Sahar Road,
Next to Hyatt Regency,
Andheri (East),
Mumbai – 400 099 Maharashtra.
Tel No.: 022-6859 9999
Fax No.: 022-6859 9900
Email: investorrelations [at] avanse [dot] com

Nodal Officers and Principal Nodal Officer of Avanse Financial Services Ltd.

Location Name & Contact details of the Nodal Officer of the Company Area of Jurisdiction Details of RBI Ombudsman offices
Mumbai Mr. Nitin Bhoir – Nodal Officer C/o Avanse Financial Services Ltd., Unit No. 2, 3, 4, Dynasty Business Park, J B Nagar, Andheri Kurla Road, Andheri (East), Mumbai – 400059. Tel. No.022 - 61331800 Email: nodalofficer [dot] west [at] avanse [dot] com Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu C/o Reserve Bank of India, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai – 400008. Tel No: 022- 23001280 Email: nbfcomumbai [at] rbi [dot] org [dot] in
Delhi Mr. Varun Yadav – Nodal Officer C/o Avanse Financial Services Ltd., 5th floor,7-E,Swami Ramtirth Nagar, Rani Jhansi Road, Jhandewalan Extension, Delhi- 110055. Tel. No: 011 - 23602600 Email : nodalofficer [dot] north [at] avanse [dot] com Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir c/o Reserve Bank of India, Sansard Marg, New Delhi – 110001. Tel No: 011- 23724856 Email: nbfconewdelhi [at] rbi [dot] org [dot] in
Chennai Mr. Vincent Chelliah – Nodal Officer C/o Avanse Financial Services Ltd., 138/30, 4th Floor, Florida Tower, Nelson Manickam Road, Chennai – 600029. Tel. No. 044 - 49192600 Email : nodalofficer [dot] south [at] avanse [dot] com Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry C/o Reserve Bank of India, Fort Glacis, Chennai - 600001. Tel No: 044-25395964 Email: nbfcochennai [at] rbi [dot] org [dot] in
Kolkata Mr. Niloy Das – Nodal Officer C/o Avanse Financial Services Ltd., Saket Building, 2nd Floor, Premise No. 44, Park Street, Kolkata – 700016. Tel. No. 033 - 40427400 Email : nodalofficer [dot] east [at] avanse [dot] com West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand C/o Reserve Bank of India, 15, Netaji Subhash Road, Kolkata -700 001. Tel no: 033- 22304982 Email: nbfcokolkata [at] rbi [dot] org [dot] in
Head Office Mr. Samir Kumar Mohanty – Principal Nodal Officer C/o Avanse Financial Services Ltd., 001 & 002 Fulcrum, A Wing, Ground Floor, Sahar Road, Next to Hyatt Regency, Andheri (East), Mumbai – 400099; Tel No.: 022 68599999; Email: gro [at] avanse [dot] com

Branches

City Address Contact
Ahmedabad 105, Pinnacle Business Park, 
Corporate Road, Prahlad Nagar, 
Ahmedabad, Gujarat – 380015
079-41056000
Bangalore No. 1372/C, 32nd Ecross, 3rd Flr,
Bcc Layout, 4th T Block,
Next to Bharat Petroleum,
Jayanagar, Bengaluru – 560041.
080-46606500
Chandigarh Avanse Financial Services Ltd.
Unit No. 2& 3, 2nd floor , Plot No. 143 ,
City Emporium, Industrial Area, 
Phase 1, Chandigarh 160002
0172-4950400
Chennai 138/30, 4th Floor, Florida Towers,
Nelson Manickam Rd,
Chennai – 600029 
044-49192600
Delhi Avanse Financial Services Ltd. 
5th floor,7-E,Swami Ramtirth Nagar, 
Rani Jhansi Road, 
Jhandewalan Extension, 
Delhi-110055
011-23602600
Hyderabad V.V.Vintage Boulevard , 
Flat No 101,1st Floor,Raj
Bhavan Road,
Nr Yashodha Hospital, Somajiguda,
Hyderabad - 500082 
040-49959900
Jaipur Office No 1 (West Part), Second Floor, 
Prestige Tower, At Plot No E-1,
Amrapali Marg, Vaishali Nagar, 
Jaipur - 302021
0141-4597700
Kolkata 2nd floor, New BK Market,
16 A Shakespeare Sarani,
Kolkata - 700017.
033-40427400
Mumbai 302, Kumar Plaza, Kalina-Kurla Road,
Near Kalina Market, Santacruz East,
Mumbai- 400 029
022-61331800
Pune Office no. 101, 103,104, 1st Floor,
Kapil Towers, C wing Near Old RTO,
Ambedkar Wellesly Rd, Sangamvadi,
Pune, Maharashtra 411001
020-67471200
Raipur Avanse Financial Services Ltd.
Shristi Garden Complex, Office
Number 10/11, 2nd Floor
Near Subham Corporate, Opp Airtel Office,
Telibanda main road, Telibanda, Raipur
Chattisgarh - 492001
9691366066

Sales Representative Office

City Address Contact
Coimbatore Avanse Financial Services Ltd 
DHFL,
No.171A & 171B, LBR Complex,
Ist Floor, Raja Naidu Road,
Sivananda Colony,
Near Sivananda colony Bus stop,
Coimbatore - 641012
9952612998
Indore

Avanse Financial Services Ltd., Royal Gold
Complex, Plot No. 4-A 2nd Floor,
Unit No. 205/206/207, Y.N Road 
Indore,
Madhya Pradesh
452001,

75092 07217
Kota Avanse Financial Services Ltd.
Plot No.151, Jediya Complex, 
Kotri Road, Gumanpura, 
Kota, 324007, Rajasthan
9999961655
Vijayawada DHFL, Door.no: 27-20-51, 
1st floor, Lakshmiram Plaza,
Museum Road, Governor Pet, 
Vijayawada,
Andhra Pradesh-520002
9290077028
Vishakapatnam DHFL, 10-1-44/7, 1st floor, 
Peejay Plaza, Opp. Hotel Tycoon, 
CBM Compound, VIP Road, 
Vishakapatnam 530003,
Andhra Pradesh
9642458555

Corporate and Registered Office

Avanse Financial Services Ltd.
001 & 002 Fulcrum, A Wing,
Ground Floor, Sahar Road,
Next to Hyatt Regency,
Andheri (East),
Mumbai – 400 099
Maharashtra

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Comments

Forgotten my log in password

Hi Sir,

I forgotten My Son Education Loan A/C No : HYD/003497 password and requesting for reset password,
Couple of times I tried with forgot password option at log in page but I did't get any mail for reset the same,

pl's check and do the needful,

Thanks& regards,
Naga Bhushanam.G

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