WhatsApp Customer Care

Updated on Wednesday, 10 March 2021 - 9:26am

Website:

Official Website

There is No customer care number for account recovery

WhatsApp Messenger Support

Email

support [at] whatsapp [dot] com (Whatsapp Support)

Whatsapp Banned -

Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
existing groups under five minutes of registration
WhatsApp can ban your account if it detects you sending suspicious links to others
If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
end as it could be a spammer
If you are being blocked by many people, then you are bound to lose your WhatsApp account
If you are sending anyone content that contains viruses or malware
Send inappropriate messages, images or documents in whatsapp
If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.

Temporarily Banned Accounts

FAQs For Anroid

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp

Most issues can be resolved by downloading the latest version of
WhatsApp and rebooting your phone

To do so:

Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
Download and install the latest version of WhatsApp from Google Play.
Reboot your phone.
Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code

How to Run Whats app Web ?

Go to WhatsApp Web
Now Open WhatsApp on your Phone , Window Phone or iPhone
Click on Three dots
Select WhatsApp Web
Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -

Lock your SIM card immediatly .
Use new SIM card with same number
Email as shown above with subject "Lost/Stolen: Please deactivate my account
In the body of the mail give information about your phone number in international format
. i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process

Make sure your New phone number can receive SMS or calls and active data connection
Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number

Insert the new SIM card with the new number into your device.
Open WhatsApp.
Check which number is verified in WhatsApp
Go to WhatsApp > More options > Settings > Account > Change number.
Enter your Old phone number in the top box.
Enter your New phone number in the bottom box.
Tap Next.
Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.

OneDrive
Back up to phone memory/SD card

Go to Settings > System > Storage

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-

On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
Mark all the chats that you wish to hide.
On the top panel, you will see the Archive chat logo. (down arrow in a box)

WhatsApp Enterprise Solutions

Other Email

android_web [at] support [dot] whatsapp [dot] com (For Anroid)
smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
bd [at] whatsapp [dot] com ( General Business Questions)
iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)

Corporate Address

WhatsApp Inc.
1601 Willow Road
Menlo Park, California 94025
United States of America

Comments

Thu, 24/01/2019 - 8:14pm — Mukesh (not verified)

What's app banned

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Wed, 23/01/2019 - 5:00pm — Dixit (not verified)

Unknown Person Send Message

Dear Sir,
Someone Unknown person send Me Dirty Massages to my whats-app.
He is also doing Video Call too many times.
Please Help me, How can i know who is he ??/

Fri, 18/01/2019 - 9:55am — other (not verified)

phone's WhatsApp recovery please help

When i uninstalled my whatsapp and reinstalled again. when i log in my old WhatsApp by same number tthen show "WhatsApp is temporarily unavailable.Please try again after 5 minutes." what do I do for this problem ??

Thu, 03/01/2019 - 3:54pm — Pradeep Kumar (not verified)

Regarding data recover of chat with proper number

Hi,
Whatsapp Team,
I want to some information about the chat with proper number details which chat with us. its is possible to full details now ( with all data video/massages/gif/conversation/audio chat).
Thanking you.
Pradeep Kumar

Tue, 07/05/2019 - 11:38am — Hriday narayan yadav (not verified)

Photo.and video problam

Sir plz maintain ek vivo v1 ka phone calata that some kuchera video that jo delete ho gaya galatians se or ab vo phone v kharab ho gaya hai hai lakin dusra phone le liya hug or using no se WhatsApp Chalabi raha hu par vo video jo delete ho gaya hai or photo uska game about jarurat hai sir plz koi solution bataiye sir plz plz aap kill bahit priya hogi

Sun, 30/12/2018 - 12:13pm — Balveer (not verified)

My Whatsup number banned

Thank you

Fri, 08/02/2019 - 1:05am — Imran khan (not verified)

Unbanned my mobile number

Dear what's app team
If you then I am violation your policy then i am really sorry for that and apologies for it and it's mistake but please unbanned my whatsup number because it's my real whatsup number many friends,family members and others very important contact are join with me on whatsup so please unbanned my number give me one chance now i will never violation terms and policy so please give me a chance please unbanned my number.

Thanks&regards
Imran khan

Fri, 01/02/2019 - 1:18pm — Jayrajsinh jadeja (not verified)

My whatsapp number is banned

Thank you

Wed, 30/01/2019 - 6:40pm — Sunil kumarAnonymous (not verified)

sudhvichar and sachchai

sir mera whatsapp is banned please unbann my whatsap nomber

Tue, 29/01/2019 - 9:41am — nand mishra (not verified)

Number banned

Hello sir mera number banned ho gaya h on the mistak one chane

Mon, 28/01/2019 - 10:15am — rajat (not verified)

whatsapp number baaned

did not reply whatsaap my email.
whatsapp do not unbaaned my number

Mon, 21/01/2019 - 7:18pm — Jitendra sharma (not verified)

What's not note verified numbar

Numbar verified nahi ho raha

Sat, 06/04/2019 - 1:49pm — Sekh Rahfut khan (not verified)

Not support/verifying & not open my whatsapp account

Dear sir/madam my whatsapp number is not support & verifying so please help open my whatsapp account

Sat, 29/12/2018 - 8:24pm — Anonymous (not verified)

My whipspace is closed, open it, sir is very important sir

Fri, 28/12/2018 - 7:32pm — Ankur (not verified)

What sapp

Mera whatsapp band ho gaya ho please help me sir ak bar galti ho gyi ab nahi hoga sir please help me

Tue, 25/12/2018 - 10:18am — Anonymous (not verified)

Submitted by ram (not

Submitted by ram (not verified) on Fri, 24/12/2018 - 10:31am.
please sir my WhatsApp banned please remove my number sir please
Phone no 708xxxxx37

Sun, 20/01/2019 - 12:31am — Pardeep (not verified)

Watsapp messager

Two step verification code forget

Mon, 24/12/2018 - 9:40pm — shyambahadur (not verified)

whatsaap nhi ban raha hai kyo

Dear customer mere mobile me whatsaap nhi ban raha hai kyo sir pahale to ban jata tha kintu kal se nhi ban raha hai hamar is seva ko chalu kar do please required

Fri, 21/12/2018 - 5:57pm — Sohail Siddiqui (not verified)

My What's app Number Banned

My number is banned by what’s app without any reason
My what’s app number is for business purpose. And I am verified customer please unbanned by number
+91 9004968XXX

Fri, 21/12/2018 - 11:49am — Sachin Bharat tekanar (not verified)

My WhatsApp number is banned

My WhatsApp number is banned. Please sir unbanned my number

Mon, 28/01/2019 - 9:46pm — nitin (not verified)

mera what'sapp number is banned please sir unbanned my number

mera whatsapp number is banned hay please sir unbanned my number

Thu, 21/03/2019 - 8:14am — Pavan rajput (not verified)

My whats app number banned

Sir plese help me my whats app number banned so plese help me for anbanned

Thu, 20/12/2018 - 1:15pm — shahji manimule (not verified)

My whatsapp number was banned

Dear sir
My whatsapp number was banned
So please unbanned my number xxxxxx7809
parent Your comment is awaiting moderation

Mon, 17/12/2018 - 12:47pm — Sheetal (not verified)

My no.is + 91 xxxx042673

My no.is
+ 91 xxxx042673

Someone in my contacts receive Whats app msg from my Whats app which i did not sent. Its not in my chat history. How its poasible. Please arrange to solve this query, what goes wrong exactely.
Thank U
Sheetal

Sun, 16/12/2018 - 4:37pm — Ajay (not verified)

My Whats App Number is Banned

Hi Sir
My Whats App Number is Banned.
How To Unbanne My Number
Please Tell Me

Tue, 08/01/2019 - 10:28am — R GANESH BABU (not verified)

MY NO IS BANNED

WHATSAPP NOT WORKING IT SHOWS AS BANNED KINDLY SORT OUT THE PROBLEM

Mon, 10/12/2018 - 1:58pm — puneet nagar (not verified)

banned my whatup no.

DEar Sir
my whatup no. banned my whatup no. is 77339

Tue, 04/12/2018 - 5:57pm — MANOJ KUMAR (not verified)

banned whatsp number

my whatsp number has been banned
plz remove the banned my number

Tue, 27/11/2018 - 6:50pm — C.b.l (not verified)

Whatsapp hack

Sir mera whatsapp hack ho gya h or use koi alag mobile se use kar raha h pllz help me

Mon, 26/11/2018 - 4:29pm — Ajay kumar (not verified)

Unbenned my whatsapp number

Dear whatsapp
My whatsapp number suddenly benned with out any warning Sir please review and unbenned my whatsapp number.my number is +91xxxxxxxxxx

Fri, 21/12/2018 - 10:07pm — Ajay Kumar (not verified)

Suddenly banned

Dear whatsapp
My whatsapp number suddenly benned with out any warning Sir please review and unbenned my whatsapp number.my number is +91xxxxxxxxxx

Sun, 25/11/2018 - 7:51am — Dhan singh (not verified)

My WhatsApp number is banned

Mera name dhansingh h mera WhatsApp number is banned ho gya h plz chalu kre

Fri, 23/11/2018 - 10:28am — Sanjay sahu (not verified)

My whatsapp band

Hi please unblock this number I used this from long time, and this is my personal mobile 7773808085number from today I get this msg that's screenshot attached in this so please do the needful.

Sun, 16/12/2018 - 9:47am — Shrawan ram tak (not verified)

WhatsApp band

Hi places my number is unblock .I used long time WhatsApp used so unband my number

Fri, 09/11/2018 - 10:00am — Atul Bharti (not verified)

Mere pass Pakistan Se what's app par message aya

Mere pass whatsapp par Pakistan se 1 message aya jisme samne se hello aya or me use nahi pahachanta to me kya kro

Tue, 06/11/2018 - 5:24am — Ambar raj (not verified)

Sir requesr me my whatsapp no

Sir requesr me my whatsapp no is banned 7544918971please help me sir ...maine yesa whatsapp pe kuch nahi kiya tb bhi banned ho chuka h kyo sir maine gmail bhi kiya koi reply nahi aaya sir 8days ho gya sir...please help me?

Mon, 29/10/2018 - 7:53pm — Ashish Gautam (not verified)

Sir Mera Whatsapp hack ho gya h or koi or mere Whatsapp account ko koi or use her RHA h sir please help me

Thu, 29/11/2018 - 10:17pm — Mr.Rajgor (not verified)

Whatsapp security

My all images which is sending or recieving by me,that is also getting by other number.means my whatsapp is not safe..please help me

Wed, 14/11/2018 - 8:08am — VIKAS KUMAR (not verified)

Mera b banned ho gya h...

Mera b banned ho gya h... Tumhara start ho gya kya whatsapp

Mon, 29/10/2018 - 3:25pm — Anonymous (not verified)

whatsapp bannned

Hello,
My WhatsApp account number got blocked this morning without any warning or prior intimation. When I enquired to WhatsaApp about this through mail, they simply responded that I have violated the terms of services and advised me to go through it. There are number of reasons listed in there. How would I know what caused it so that I can take care next time or fix it at present to again have access to my current WhatsApp account. The most dissippointing thing is they stopped replying mails. Banning this way, WhatsApp is putting my privacy at risk.

Mon, 03/12/2018 - 8:43am — Bittu jangra (not verified)

Whatsapp banned

Dear sir
My whatsapp number was banned
So please unbanned my number

Mon, 12/11/2018 - 9:15am — Pradeep (not verified)

Pradeep

Please my number unbanned

Sat, 27/10/2018 - 2:59pm — Deepak (not verified)

My Number Is Banned After Many hours

Hello Sir my Whatsapp Number is 83xxxxxx85 Banned after 72hours please Unbanned My all Friends And Known person has this So Please unabanned this Number.

Wed, 14/11/2018 - 7:47am — Kavinder (not verified)

My whatshapp number is banned

Hello Sir my Whatsapp Number is 80×××××101Banned after 72hours please Unbanned My all Friends And Known person has this So Please unabanned this Number.

Thu, 25/10/2018 - 5:16pm — Manish (not verified)

Request to unbanned my whatsapp number.

Hello sir,
My whatsapp number banned from 7 days, please turn it on again. This is my personal number. There will be no mistake from next.

Mon, 12/11/2018 - 6:09pm — Nishant patel (not verified)

My whatsapp no. Is a benned..

Plz unbenned my no.

Mon, 22/10/2018 - 2:13pm — Chanchal (not verified)

Jiosim

Mera WhatsApp no kisi n leliya hai or apne mai on kar liya hai mere phone mai on nahi ho raha usko mujhe apne phone mai WhatsApp on karna hai iske liye aap mujhe suhhav de

Thu, 18/10/2018 - 11:08pm — Arif sahriar hoque jhilam (not verified)

My whatsapp was not opening and in the when all thing are finish then telling unfortunately whatsapp has stopped

Thu, 11/10/2018 - 9:38am — Anonymous (not verified)

Lost/Stolen: Please deactivate my account

My old whats up being misused by someone recently as SIM is transferred to him by airtel.

Please kindly help to block the whats ups immediately.

Thanks.

Fri, 05/10/2018 - 8:48pm — Anonymous (not verified)

WhatsApp Messages are automatically disappeared

Hi,
Actually I'm facing problem in my WhatsApp from past 1month
The problem is my messages are automatically disappearing from chats,
So I have deleted my old WhatsApp account and created new one and I have reseted my device too but even though I'm facing the same problem so kindly provide me a exact solution

Fri, 05/10/2018 - 7:25pm — Raj Kumar (not verified)

My whatsapp no is banned

Hello sir mera name Raj Kumar hai. Sir mera whatsapp no. Ban Ho gya hai kripya krke mera no. Fir se shuru kiya hate.

Thu, 04/10/2018 - 1:27pm — Bharat barad (not verified)

My whatapp unbanned num.

Pls dear whatapp team my whatapp number is banned pls unbanned my number

Thu, 20/09/2018 - 1:34am — Rajveer singh (not verified)

My no. Is banned

My whatsapp no. Is banned sir please remove my no.

Sat, 15/09/2018 - 4:12pm — Bajid (not verified)

My whatsapp is not working

My whatsapp is not working.qhen iam open to app it sad ""unfortunately whatsapp is stopped "". Please recover my whatsapp number.

Tue, 11/09/2018 - 1:00pm — Raj patil (not verified)

My whatsapp nambar is bannd

My whatsapp nambar is bannd plese my nambar is remove

Sat, 06/10/2018 - 10:31am — Pateljigar (not verified)

My WhatsApp number is banned

Pls.. solve my this problem as soon as possible

Mon, 20/08/2018 - 2:47am — das saroj (not verified)

How to recovery the( this phato has been delet everyone) recover

Recovery delet msg

Fri, 17/08/2018 - 5:45pm — Rahbar Ali (not verified)

My whatsapp no. Is banned

My whatsapp no. Is banned i cant done anything on my whatsapp so why my no. Is banned please give me reply for this

Fri, 10/05/2019 - 5:15pm — Deepak verma (not verified)

Dear whatsapp my number

Dear whatsapp my number suddenly banned please review and unbanned my number.
My number is

Sun, 23/09/2018 - 4:06pm — Akash rathor (not verified)

My whatsapp number has been banned

Sir, you have gone wrong. You have accidentally banned my whitespace number, please help me sir and see my feedback please sir remove my WhatsApp number

Fri, 17/08/2018 - 4:32pm — Pratik Kalya (not verified)

Banned my number

My number is banned by what’s app without any reason
My what’s app number is for business purpose. And I am verified customer please unbanned by number

Mon, 15/04/2019 - 10:20am — Gautam (not verified)

Temporarily banned

Tue, 14/08/2018 - 12:33pm — Gobind pandey (not verified)

Not send msg unlimited person

Sir mera msg send jayada logo Ko nahe ho Raha hai. Pls solve my problam

Tue, 14/08/2018 - 11:33am — Hardik Raval (not verified)

Sudden ban on my WhatsApp account number

Wed, 08/08/2018 - 5:07pm — sonu sharma (not verified)

bannnd my whatsapp number

My WhitSpell number has been blocked without any reason, I have not done any wrong activity.
Please enter my number again from the root.

Wed, 08/08/2018 - 1:33am — Sameershariff (not verified)

My number banned

Plz unbanned my Number I m in problem it’s business sir

Thu, 16/08/2018 - 7:30pm — Manmeet singh (not verified)

my number is banned

pls sir help me my whatsapp is not open pls solve my problem pls i request my no unbanned

Thu, 16/08/2018 - 7:25pm — Manmeet singh (not verified)

my number is banned

pls sir help me my whatsapp is not open pls solve my problem

Wed, 26/09/2018 - 9:04pm — Sadik shaikh (not verified)

my number is banned Submitted by Manmeet singh (not verified) on

number is banned
Submitted by Manmeet singh (not verified) on Thu, 16/08/2018 - 7:25pm.
pls sir help me my whatsapp is not open pls solve my problem

Tue, 07/08/2018 - 1:25pm — Sunil (not verified)

Unbanned my numberplease please

recover my whatsapp

Sat, 18/08/2018 - 11:06am — Meraman (not verified)

Unbanned my numberplease please

Please Unbanned My Number

Tue, 07/08/2018 - 1:09pm — Hemal (not verified)

My whatsapp number has been banned please unbanned my number

Tue, 07/08/2018 - 12:50pm — RAMDAS MARUTI SAWANT (not verified)

whats up new version

this updated version is i am not satisfied . plz provide older version type.......
thankyou

Tue, 07/08/2018 - 8:59am — manimozhi i (not verified)

delete watsapp code no

sir iamnot intersted watsapp facilited please delete my watsapp code no mymobileno *******408

Mon, 06/08/2018 - 2:33pm — Sathish (not verified)

My whatsapp number banned

My whatsapp number has been banned please unbanned my number

Mon, 13/08/2018 - 9:48am — Ajinkya (not verified)

Dear Team, It's not opening from last four days when will get c

Dear Team,

It's not opening from last four days when will get click on the icon it's describing that ur no is banned .
Let me know where is the issue becoming my no get blocked.

Kindly do needful on urgent basis.

Sun, 05/08/2018 - 7:47pm — Lucky singh (not verified)

my number is banned so restart my whatsapp number

Restart my WhatsApp number

Sat, 04/08/2018 - 11:07pm — Amasa Dinesh (not verified)

You can only share with up to five chats

This updated version is I am not satisfied.my friends are more than 5 chats.my time is lose this version useing.please provide older version type.
thank you sir

Fri, 03/08/2018 - 12:35pm — Mohit Shukla (not verified)

all whtaap image lost plzz help

My 1500 whtapp pic lost when i downloaded new versions plzz help i do nt recover this

Fri, 03/08/2018 - 11:20am — Lucky Tiwari (not verified)

Unbanned my number

Sir my number has been banned please sir unbanned my number its my business number.

Mon, 06/08/2018 - 2:56pm — Ishan Khandhar (not verified)

Please UnBanned Whatsapp Number

Hello,

To Whomsoever It May Concern.

This is Ishan Khandhar - Head Operations, Jain Global Card (an initiative by JITO).
JITO is an social organization and you check about JITO and all its projects by referring to the link besides - www.jito.org/.

We understand the our account was banned as you received the complaints from our members, but it was about spreading the awareness of one of our flagship project "Jain Global Card", to our very own members.

We have printed all our promotional materials with the number which has got banned and would be difficult if we don't find solutions to it.

So, I would kindly request you to suggest on the block to get back the number and on how to take it forward.

Looking forward to your positive response!

Thank you.
Regards,
Ishan Khandhar
Head - Operations, Jain Global Card - JITO.

Thu, 02/08/2018 - 8:23pm — Vishal srivastava (not verified)