WhatsApp Customer Care

Updated on Wednesday, 10 March 2021 - 9:26am

Website:

Official Website

There is No customer care number for account recovery

WhatsApp Messenger Support

Email

support [at] whatsapp [dot] com (Whatsapp Support)

Whatsapp Banned -

Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
existing groups under five minutes of registration
WhatsApp can ban your account if it detects you sending suspicious links to others
If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
end as it could be a spammer
If you are being blocked by many people, then you are bound to lose your WhatsApp account
If you are sending anyone content that contains viruses or malware
Send inappropriate messages, images or documents in whatsapp
If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.

Temporarily Banned Accounts

FAQs For Anroid

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp

Most issues can be resolved by downloading the latest version of
WhatsApp and rebooting your phone

To do so:

Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
Download and install the latest version of WhatsApp from Google Play.
Reboot your phone.
Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code

How to Run Whats app Web ?

Go to WhatsApp Web
Now Open WhatsApp on your Phone , Window Phone or iPhone
Click on Three dots
Select WhatsApp Web
Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -

Lock your SIM card immediatly .
Use new SIM card with same number
Email as shown above with subject "Lost/Stolen: Please deactivate my account
In the body of the mail give information about your phone number in international format
. i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process

Make sure your New phone number can receive SMS or calls and active data connection
Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number

Insert the new SIM card with the new number into your device.
Open WhatsApp.
Check which number is verified in WhatsApp
Go to WhatsApp > More options > Settings > Account > Change number.
Enter your Old phone number in the top box.
Enter your New phone number in the bottom box.
Tap Next.
Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.

OneDrive
Back up to phone memory/SD card

Go to Settings > System > Storage

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-

On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
Mark all the chats that you wish to hide.
On the top panel, you will see the Archive chat logo. (down arrow in a box)

WhatsApp Enterprise Solutions

Other Email

android_web [at] support [dot] whatsapp [dot] com (For Anroid)
smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
bd [at] whatsapp [dot] com ( General Business Questions)
iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)

Corporate Address

WhatsApp Inc.
1601 Willow Road
Menlo Park, California 94025
United States of America

Comments

Fri, 03/04/2020 - 12:54pm — Meera Soni (not verified)

Restart Whatsaap servises

Dear Sir/Madam,

I am really unaware whether who was using my Mob. no. 8539960XXX as a whatsapp no. I have bought new andriod phone in the month of January, 2020. Before that I was using keepad phone. After buying when i installed whatsapp in my phone I tried to enter my no. then the msg was coming that my no. was banned from whatsaap. But I really don't know who was using whatsaap from my no. If You have banned then I am really thankfull for the same.
But now since I will be using whatssapp. So, I request you to kindly unbann my no.

For that I'll be highly thank full to you.

Yours
Meera Soni.

Tue, 04/08/2020 - 11:33pm — Daljit singh (not verified)

Sar mera number koi hor chla reha ha

Wed, 01/04/2020 - 3:04pm — MOHD SAIF (not verified)

unbanned my whatsapp number.

sir,
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whats app number
Because it's my real and personal whats app number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please sir unbanned

My Whatsapp number 8960710XXX
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Wed, 01/04/2020 - 2:23pm — Radheshyam bahir (not verified)

Plz unbanned my whatapp number

Sir
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned

My Whatsapp number 888866*****
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Mon, 30/03/2020 - 1:46pm — Anonymous (not verified)

BY MISTAKE SEND DTATA DELETE EVERYONE PROBLEM

DEAR SIR , I AM ANIL GUJRATI FROM INDIA .IT IS A PROBLEM OF BY MISTAKE SEND A PERSONAL PHOTO OF GROUP , THIS IMAGE ARE LESS MY REPUTATION . AND THIS IMAGE SEND GROUP BEFORE DELETE ' DELETE EVERYONE ' BUT HE CON'T DELETED TO EACH EVERYONE PERSON . SO PLEASE SIR I REQUEST YOU FOR PERSONALLY ANY HELP AND IDEAS FOR THIS PROBLEM SOLUTION .I WANT TO SIR THIS IMAGE DELETED TO INTERNET SERVICE . THANKS SIR

Mon, 30/03/2020 - 6:51am — Muhaamad Tsleem saqlaini (not verified)

my whatsapp nambar banned

sir my whatsapp nambar banned pliss whatsapp nambar unbanned now date 30 3 2020

Sun, 29/03/2020 - 12:22pm — Shivraj Singh Yadav (not verified)

व्हाट्सएप प्रतिबंधित किया गया है।

प्रिय टीम, a
मुझे अपने व्यक्तिगत (99XXXX5817) व्हाट्सएप के लिए प्रतिबंधित कर दिया गया है मुझे लगता है कि किसी ने स्पैम की बहुत सारी रिपोर्ट भेजी थी और व्हाट्सएप ने मुझे अपने व्यक्तिगत नंबर पर व्हाट्सएप का उपयोग करने पर प्रतिबंध लगा दिया था।

संचार कई ईमेल भेजा कोई भी मेरी मदद करो! यह मेरा व्यक्तिगत और काम का उपयोग है मैं 250 से अधिक रिश्तेदारों, दोस्तों और ग्राहकों के लिए मुसीबत में हूं, परिवार सभी उनके साथ संवाद नहीं कर सकते हैं, कल मेरी पत्नी के साथ सेटिंग करते समय वह सिर्फ अपने मोबाइल में मेरे व्हाट्सएप की जांच करते हैं और गलती से रिपोर्ट गलती के खिलाफ भेजते हैं मेरा नंबर !! यह मेरे साथ दूसरों के साथ होने वाले विश्वास का एक हिस्सा है।

कृपया मैं आपकी मदद चाहता हूँ।

Sat, 11/07/2020 - 10:35am — Yashwant Kumar (not verified)

I want my password issue

I want my password is issue

Fri, 27/03/2020 - 9:28pm — Sisir Kumar. Dhabal deb (not verified)

WhatsApp number banned help me sir

Sir my WhatsApp number banned help me
Please sir my WhatsApp number unbanned

Thu, 26/03/2020 - 2:44pm — Rajashekar (not verified)

Sir My Number banned from

Sir
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned

My Whatsapp number 95055*****
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Tue, 24/03/2020 - 9:22am — Avnish vishwakarma (not verified)

Request

Sir
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned

My Whatsapp number. 954xxxx311
Give me one Chance i promise i will never ever break the terms or policy.

Thanking

Fri, 20/03/2020 - 2:34pm — Anonymous (not verified)

WhatsApp banded

Sir my WhatsApp nhi chl rha he banded dekha rha he

Fri, 19/06/2020 - 10:11pm — Narendra (not verified)

सर मेरा वाटसप बंद होगया है

सर मेरा वाटसप बंद होगया है मेरे से कोइ गलती होग ई हो तो मुझे माफ कर दो

Sat, 06/06/2020 - 12:40pm — Vivek singh (not verified)

My wattsupp is banned

Sir kripya kholne ka kripa kare

Sat, 30/05/2020 - 7:58am — Manoj raikwar (not verified)

Hu

Sir mera whatsapp nahi ban raha hai

Thu, 19/03/2020 - 12:48pm — vikas kumar (not verified)

request

dear team
my mobile number has been blocked by whatsapp company
i want to login again on whatsapp because it's my main number please so resolve the issues
thanks plzzz plzzz plzzz give me one more chance

Sat, 12/09/2020 - 12:27pm — Durgesh (not verified)

What app

Open my what app

Mon, 22/06/2020 - 8:24pm — Shyam Sundar (not verified)

Banned account

My WhatsApp account has been banned please unlock it

Tue, 09/06/2020 - 9:44pm — Chandan Awasthi (not verified)

Whatsapp number banned

Dear Team,
my official mobile number is banned And I am using it since so many years ago. I don't Know why My No. is being banned but I request you to please Review my number and please Unbanned My number because this No. is connected to every members who are closed to me .

Thanks & Regards
Chandan Awasthi

Tue, 09/06/2020 - 7:29am — sagar (not verified)

my account was banned

i dnt knw why my account was banned i want to knw which rules n regulation i break without any reasone my account was banned may be its wrong plz open my account n solve my problem .i m requesting if i m wrng just let me knw where i m wrong.

Tue, 15/09/2020 - 9:37am — Mithun Kumar (not verified)

my account is banned

Mon, 14/09/2020 - 2:13pm — Suresh bunkar (not verified)

My whatshap Number has been banned please it tray on again

Please tray again

Sun, 31/05/2020 - 4:40pm — Gopi kachhadiya (not verified)

Not work for WhatsApp

Not working for WhatsApp
Not longing for WhatsApp

Sat, 23/05/2020 - 6:25pm — Naiem saifi (not verified)

Hi dear mara Mobil number

Hi dear mara Mobil number WhatsApp number Blok Kar Diya h m WhatsApp par phir log in Karna chata Hu kyoki mara parsnal number h kerpya in mudo ko hal Kara thanks you please please please please please please Please please mujha aak Moka or da

Fri, 08/05/2020 - 6:00pm — Saurav kumar (not verified)

Whatsapp number banned

19/03/2020 - 12:48pm.
dear team
my mobile number has been blocked by whatsapp company
i want to login again on whatsapp because it's my main number please so resolve the issues
thanks plzzz plzzz plzzz give me one more chance

Thu, 19/03/2020 - 11:06am — Keshav kaushal (not verified)

Back up

My whatsapp chat is not back up how back up my all old chat

Sun, 17/05/2020 - 6:28pm — Ajay wakle (not verified)

My whatsapp data chats backup

Hello sir i reset my handset whatsapp deleted all my chats but deleted me all my chat photos
More recordings should be returned

Tue, 17/03/2020 - 9:36am — Rizwan Ahmad (not verified)

Whatsapp banned Please my whatsapp number unbanned

Sar do mahine se mera WhatsApp number Nahin chal raha hai kripya Karke mera WhatsApp number Open kar dijiye

Sat, 20/06/2020 - 3:44pm — Ayush shukla (not verified)

Dear watasapp team

Sar do mahine se mera WhatsApp number Nahin chal raha hai kripya Karke mera WhatsApp number Open kar dijiye

Mon, 01/06/2020 - 9:57pm — Suresh Saini (not verified)

Do din se mera WhatsApp Nahin chal raha Mera mukhya number yahi hai kripya isko jaldi se jaldi chalu karne ki koshish karo please please please please please please please please please please

Sun, 31/05/2020 - 7:11am — Sangram (not verified)

About whatsapp

Sir My whatsapp is not work so please sir help me

Thu, 14/05/2020 - 8:14pm — Jay shah (not verified)

Please sorry mictek

Sorry mistek my working WhatsApp work miskt last misct very soory not probalam hve last problem pl banned pl unblocked please working WhatsApp gruap please

Wed, 06/05/2020 - 5:17pm — Anonymous (not verified)

Whatapps banned

Unbanned

Mon, 16/03/2020 - 12:50pm — Dayanand chavan (not verified)

Request number is unbanned

My WhatsApp number is bann plz start the number because important document and number register number *******4942 this number is bann plz unbanned number imidiatly

Sat, 14/03/2020 - 6:21pm — Shiv kumar (not verified)

Help

Sir I have requested to activate my account it s huge request because these number is my old number

So request to activate my account +917053******
Plzzzz sir help me

Mon, 08/06/2020 - 9:12am — Anonymous (not verified)

Please open my account number

Sat, 05/12/2020 - 10:49am — Anonymous

whatsapp number unolck

dear sir my whatsapp number is banned pls unlock banned

Sat, 30/05/2020 - 10:16am — Anil Kumar (not verified)

Whatsaap ka massage nahi aa raha hai on nahi ho rahi hai

Whatsaap problem

Fri, 13/03/2020 - 4:33pm — MOHAN K N (not verified)

WhatsApp bannad

Dear Team
My whatsapp number 9xxxx21332 banned please unbanned my personal number
Please help me Sir

Wed, 11/03/2020 - 11:55pm — Sahil Singh (not verified)

Email id verified

sahilddllgg [at] gmail [dot] com

Wed, 11/03/2020 - 11:50pm — Sahil Singh (not verified)

My account is banned

Dear Whatsaap team my personal account is banned please sir/mam my account please review please my one account only so please sir my account is unbanned please sir my phone is +91886047xxxxplease help me

Wed, 11/03/2020 - 11:45am — Prince Kumar (not verified)

Sir my WhatsApp no ban please unbanned my WhatsApp no sir

Please sir my WhatsApp no unbanned sir please help me sir

Mon, 09/03/2020 - 10:52pm — Sandeep Kumar (not verified)

My whatsapp number is problem

My WhatsApp number banned plz unblock number unbanned plz help

Mon, 09/03/2020 - 12:56pm — Shaik Sahil (not verified)

Can't get code by sms

Please solve it or send code via sms

Sun, 08/03/2020 - 3:42pm — Rajkumar (not verified)

WhatsApp banned

Sir mera whatsapp number banned ho gya h please sir mera whatsapp number unbanned ker do

Sat, 20/06/2020 - 6:37pm — Nikhil (not verified)

Sir mera whatsapp number badh ho gya he usme otp nhi aa rha he

Sat, 07/03/2020 - 9:59am — Aijaz Qadir Khanday (not verified)

lifting ban on whatsapp

As i get my number new before 5, 6 months ..when i try to install whatsapp on this number , it shows that this number has been banned from using whatsapp .... Now i request you please lift the ban on my whatsapp no as my no is XXX

Thu, 05/03/2020 - 9:12pm — Anonymous (not verified)

Submitted by nitin gore my

Submitted by nitin gore my no918956057887 not very fied on wed plz sir plz 2.3.2020 11.05plz sir anbanned no plz sir

Sat, 29/02/2020 - 10:19am — Kanchanlodhi (not verified)

Watsupp is not open

Sir my whatsapp no. 7055xxxx31 is banned please sir help me it's my personal no

Sun, 17/05/2020 - 7:54pm — HIMANSHU PRAJAPATI (not verified)

WhatsApp banned please Unbanned my WhatsApp no.

Sir my WhatsApp no.is banned this is my main no.plese help me to only one time Unbanned my no. please help me sir please

Fri, 28/02/2020 - 7:11pm — Anonymous (not verified)

Banned number from using WhatsApp

Hi.
I am having trouble with accessing my number on whatsapp.I changed phones,when i'm downloading it on my new phone it gives a masage "Your number is banned from using WhatsApp" i don't know what may be the cause of that.can you
please activate my number please my business is in line with this I am running a huge loss as I speak.
Thank you.

Thu, 28/05/2020 - 4:47pm — Manish Yadav (not verified)

I am having trouble with accessing my number on whatsapp.I chang

Please give me id

Fri, 27/11/2020 - 5:43pm — Pradip shirole (not verified)

WhatsApp number banned

Sir please my WhatsApp number is banned hua hai please sir my WhatsApp number is unbanned

Thu, 27/02/2020 - 9:11pm — Anonymous (not verified)

My what'saap no banned plz open my no

SIR PLZ MERA NO UNBENNED KAR DIJIYE PLZ

Tue, 09/06/2020 - 5:10pm — Milind kamble (not verified)

My contact number is banned pls open my account

Do fast

Thu, 27/02/2020 - 8:26am — Saurabh kashyap (not verified)

My WhatsApp number is banned

My WhatsApp number is banned reslove my problem plz urgent 9170****97

Sun, 23/02/2020 - 2:46pm — Sandeep (not verified)

banned my no

Sir
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned

My Whatsapp number 88717*****
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Fri, 27/03/2020 - 8:12pm — Shatrudhan kumar (not verified)

Hindi

Sir whatsapp mere number par nahi supput kar rha hai

Fri, 13/03/2020 - 12:16pm — Dr. Lalu sharma (not verified)

My whatsapp number is locked

My WhatsApp number should be turned on sir

Wed, 11/03/2020 - 5:39pm — Shiv kumar (not verified)

My whatsaap is banned

Please unbanned my whatsaap

Sun, 05/07/2020 - 3:11pm — Rahul Qureshi (not verified)

Whatsapp ban

Help. My account is banned

Mon, 09/03/2020 - 5:21am — Ashish (not verified)

WhatsApp number unbanned

Please sir

Fri, 21/02/2020 - 11:00am — Hemant Desai (not verified)

Unbanned My Whatsapp

Hlw Sir/Mem,
I’m Hemant. My whatsapp is Banned. Nd I know Im not throwing ur privacy. Nd can’t do any wrong work in my Whatsapp. Plz unbanned my Whatsapp coz my many more important deta in my whatsapp. I need dhat all deta. So plz I will request u plz unbanned my Whatsapp number.

Mon, 04/05/2020 - 10:47am — Gokulakannan (not verified)

What's app temprovery banned

Hlw Sir/Mem,
I’m Gokulakannan . My whatsapp is Banned. Nd I know Im not throwing ur privacy. Nd can’t do any wrong work in my Whatsapp. Plz unbanned my Whatsapp coz my many more important deta in my whatsapp. I need dhat all deta. So plz I will request u plz unbanned my Whatsapp number.

Wed, 25/03/2020 - 2:48pm — Harsh Godwani (not verified)

Hlw Sir/Mem, I’m harsh. My whatsapp is Banned. Nd I know Im not

help my account is banned

Tue, 17/03/2020 - 4:12pm — Piyush (not verified)

Pls unbanned my whatsapp account.

My whatsapp account is banned, pls unbanned my whatsapp account becouse my many more important data is in whatsapp so pls give a one chance to using a whatsapp.

Mon, 09/03/2020 - 5:32am — Ashish (not verified)

Please unbanned my WhatsApp number

Give me one chance I promise I will never ever break the terms or policy

Sat, 07/03/2020 - 9:57pm — Vikram khod (not verified)

Hlw Sir/Mem,
I’m Vikram. My whatsapp is Banned. Nd I know Im not throwing ur privacy. Nd can’t do any wrong work in my Whatsapp. Plz unbanned my Whatsapp coz my many more important deta in my whatsapp. I need dhat all deta. So plz I will request u plz unbanned my Whatsapp number9587252909

Thu, 20/02/2020 - 7:19am — Prasad Mane (not verified)

Banned my personal WhatsApp no..

Sir,
My personal number was banned , please remove banned on my mobile number.

Fri, 01/05/2020 - 6:54pm — Suresh Kumar (not verified)

My whatsapp na banned

Plz my watsap no is banned remove

Thu, 26/03/2020 - 8:05am — Mehta Nitish Nipun (not verified)

Hamar WhatsApp ko hake kiya gaya tha so WhatsApp ko sahi kiya ja

हमारे व्हाट्सएप को बंद किया गया है शायद हमारे व्हाट्सएप को हैक किया गया था इसीलिए व्हाट्सएप के नियम का उल्लंघन हुआ हमारे व्हाट्सएप को फिर से वेरीफाई कर के हमारे नंबर +91829293xxxx को चालू किया जाए व्हाट्सएप की सेवा बहाल किया जाए अगर हमारे व्हाट्सएप हैक नहीं होती है तो हमारे द्वारा व्हाट्सएप के नियम कानून को उल्लंघन नहीं किया जाएगा

आपका uses
Mehta nitish nipun

Mon, 16/03/2020 - 3:52pm — Manjeet kaushik (not verified)