WhatsApp Customer Care

Updated on Wednesday, 10 March 2021 - 9:26am

Website:

Official Website

There is No customer care number for account recovery

WhatsApp Messenger Support

Email

support [at] whatsapp [dot] com (Whatsapp Support)

Whatsapp Banned -

Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
existing groups under five minutes of registration
WhatsApp can ban your account if it detects you sending suspicious links to others
If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
end as it could be a spammer
If you are being blocked by many people, then you are bound to lose your WhatsApp account
If you are sending anyone content that contains viruses or malware
Send inappropriate messages, images or documents in whatsapp
If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.

Temporarily Banned Accounts

FAQs For Anroid

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp

Most issues can be resolved by downloading the latest version of
WhatsApp and rebooting your phone

To do so:

Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
Download and install the latest version of WhatsApp from Google Play.
Reboot your phone.
Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code

How to Run Whats app Web ?

Go to WhatsApp Web
Now Open WhatsApp on your Phone , Window Phone or iPhone
Click on Three dots
Select WhatsApp Web
Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -

Lock your SIM card immediatly .
Use new SIM card with same number
Email as shown above with subject "Lost/Stolen: Please deactivate my account
In the body of the mail give information about your phone number in international format
. i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process

Make sure your New phone number can receive SMS or calls and active data connection
Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number

Insert the new SIM card with the new number into your device.
Open WhatsApp.
Check which number is verified in WhatsApp
Go to WhatsApp > More options > Settings > Account > Change number.
Enter your Old phone number in the top box.
Enter your New phone number in the bottom box.
Tap Next.
Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.

OneDrive
Back up to phone memory/SD card

Go to Settings > System > Storage

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-

On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
Mark all the chats that you wish to hide.
On the top panel, you will see the Archive chat logo. (down arrow in a box)

WhatsApp Enterprise Solutions

Other Email

android_web [at] support [dot] whatsapp [dot] com (For Anroid)
smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
bd [at] whatsapp [dot] com ( General Business Questions)
iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)

Corporate Address

WhatsApp Inc.
1601 Willow Road
Menlo Park, California 94025
United States of America

Comments

Sat, 04/01/2020 - 11:57am — Praveen Naik (not verified)

Not show status and download whan mobile data on

Sir I facig a problem with the watsapp .
Not show status and download midea when mobile data is on

Fri, 01/11/2019 - 11:16am — Anonymous (not verified)

Hy dear sir, My whatsapp no. Has been banned. Please sir unban

So sorry Sir plz last chance

Thu, 31/10/2019 - 4:57pm — Chirag purohit (not verified)

WhatsApp bannad

Dear Team,
I got banned for my personal WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number.

Communicate sent several emails no one help me ! It’s my personal & work use I’m in trouble more than 700 relatives , friends & customers , family all can not communicate with them , yesterday while setting with my wife she just check my WhatsApp in her mobile and by mistake sent report by mistake against my number !! This is a part of what happen believe with others to me.

Please I seek your help.

Thank you,

Thu, 16/01/2020 - 12:02pm — Anonymous (not verified)

My numbers banned

My numbers in banned why

Sun, 05/01/2020 - 10:48am — Vishalseera (not verified)

WhatsApp number

My WhatsApp number banned plz unblock number unbanned plz help

Tue, 17/12/2019 - 8:32am — Arjun g Rathod (not verified)

Whatsapp banned

Open karye

Thu, 31/10/2019 - 4:27pm — AJAY kumar (not verified)

Whatapp

Whatsapp bannad
Please halp
My number is banned
My Whatsapp not working my phone

Mon, 23/12/2019 - 12:43pm — Amit Dadheech (not verified)

Banned

Hlo sir ya mam my no 7347xxx818 banned whtsup pls satred my whtsup pls i rqust
Thnku

Thu, 31/10/2019 - 12:08pm — Anonymous (not verified)

Regarding backup

Hello ,
I just formatted the phone and after that i install whats'app then i open & login from my account.
but it didn't ask for restoring the backup,instead of that taking me to the main window .
After that i try to restore backup manually but it didn't restore from the previous date.
It just created a new backup from the current date & my chats are lost & i am unable to backup my previous data because the backup was overridden by the the backup created on 30th Oct.

Please help.

Tue, 29/10/2019 - 12:42pm — Azaruddin ansari (not verified)

Banned whatsApp

Is't my personal account please unbend it my all family and friend talkikn app please unbend it's my no is 95559xxx27. thank you so much

Fri, 17/01/2020 - 2:57pm — Amritdeep kaur (not verified)

wtsp banned

Open my wtsp number

Thu, 16/01/2020 - 12:27am — Aayesha noorani (not verified)

Blocked my account so plz active my account

Sir my WhatsApp number is blocked so plz activate my WhatsApp number because this is my business number so plz solve this problem so I am do my business so plz un Blocked my WhatsApp number

Mon, 23/12/2019 - 7:55pm — Ravi Shankar Kumawat (not verified)

WhatsApp number banned

While I’m trying to register number on WhatsApp but it showing that my number has been blocked/banned by WhatsApp community....please look into this matter.

Tue, 29/10/2019 - 12:21pm — Ibrahim (not verified)

My number is broked

My number broked on whatsapp number broked I can't access it please activate it it until important number to me the number is +2659917×××73 please activate for me

Tue, 22/10/2019 - 7:11pm — Anonymous (not verified)

WHATSAPP DETELE

SIR, I want to know who sent the photos from my number

Sun, 29/12/2019 - 7:26am — Anonymous (not verified)

Chat history delete haigal

Backup kase huya

Sat, 19/10/2019 - 5:13pm — Hiralalsahu (not verified)

Sir unbain my what's app

Please sir I am what's app unbained

Fri, 18/10/2019 - 11:31am — akash (not verified)

whatsapp unbanned

Dear Team,
I got banned for my personal (888xxx1871)WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number.

Communicate sent several emails no one help me ! It’s my personal & work use I’m in trouble more than 250 relatives , friends & customers , family all can not communicate with them , yesterday while setting with my wife she just check my WhatsApp in her mobile and by mistake sent report by mistake against my number !! This is a part of what happen believe with others to me.

Please I seek your help.

Thank you,
akash
888xxx1871

Wed, 27/11/2019 - 8:39am — Nitish (not verified)

Banned WhatsApp

Hii same here Have u unbanned from WhatsApp bro. Is there any solution for this problem

Sat, 03/02/2024 - 8:46pm — Sonu Kumar (not verified)

Whatsapp otp not coming | Whatsapp code number not received | whatsapp verification code problem | whatsapp number par otp verification code nahi aa

Fri, 18/10/2019 - 11:25am — akash (not verified)

whatsapp banned

dear team my number 888xxx1871 has been blocked by whatsapp company.
i want to login again on whatsapp because it's my main no.so please resolve the issue. thanks 888xxx1871

Sat, 11/01/2020 - 6:04am — Deepak Mishra (not verified)

WhatsApp Mera block ho gaya hai chalu karna hai

WhatsApp service chalu karna chahta hun yah mera number hai chalu kar dijiye please

Tue, 26/11/2019 - 2:45pm — Nitesh Kumar Sharma (not verified)

Number Ben me se nikalne hetu

Dear sir
dear sir main aapki koi sevaon ka ullanghan nahin kiya hai agar mere paas galti se aap kisi on ka ullanghan ho gaya tha main aapse hath jodkar mafi mangta hun aage se aisi galti dobara nahin hogi

Sun, 22/12/2019 - 2:12pm — Udailal suthar (not verified)

Whatsapp ban to unban is on

Whatsapp is unlock

Thu, 14/11/2019 - 6:09pm — saurabh (not verified)

please help me

Wed, 16/10/2019 - 10:37pm — ARVIND KUMAR (not verified)

Unbannd Whatsapp

Dear Team,
I got banned for my personal WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number. +918318**406

Communicate sent several emails no one help me ! It’s my personal & work use I’m in trouble more than 77 relatives , friends &, family all can not communicate with them , 20 Day while setting with my Brother she just check my WhatsApp in her mobile and by mistake sent report by mistake against my number !! This is a part of what happen believe with others to me.

Please I seek your help.

Thank you,
ARVIND KUMAR
INDIA Of VARANASI UTTAR PRADESH
+91 83180**406 WHATSAPP NUMBER .

Wed, 16/10/2019 - 9:14pm — Ajay kumar (not verified)

banned my whatsaap account

sir my account has been banned to using whatsaap please sir activet my account ..
i am using whatsaap last 4 years in this no please sir thats my persnal account please activet this
+919772***961

Wed, 16/10/2019 - 5:30pm — Anonymous (not verified)

My whatsapp number is banned

Plz rectify my what'sapp it is very important

Wed, 16/10/2019 - 4:46pm — Anonymous (not verified)

My what's up number is banned

Plz solve my problem and restart my what’s app plzz

Wed, 16/10/2019 - 3:39pm — SACHIN KUMAR (not verified)

BANED

My no. 971XXXX09
Sir is no. Ka bann hatwa dijiye
Sir ye mera 8 saal purana personal no
Hai
Please please please sir.....

Sun, 22/12/2019 - 7:45am — Ajit Singh (not verified)

dear sir, My whatsapp no. Has been banned.

Sir is number ko banned mat karo m ache s youse karu gaa is ko sahi kar doo

Sat, 21/12/2019 - 4:42pm — viyaan (not verified)

number banned

why this number is banned from whatsapp messanger please tell the reason

Sat, 12/10/2019 - 2:54pm — Jadav haresh (not verified)

My WhatsApp banned

Hello sir my WhatsApp banned please unbanned my WhatsApp No 99748**024my parsonal no so please unbend my WhatsApp no

Sat, 12/10/2019 - 2:53pm — Jadav haresh (not verified)

My WhatsApp banned

Hello sir my WhatsApp banned please unbanned my WhatsApp No **********my parsonal no so please unbend my WhatsApp no

Fri, 10/01/2020 - 12:17pm — Veerbhan (not verified)

Not verify number bennded

Please verify my no.

Sat, 12/10/2019 - 12:25am — Dundagula sivashankar (not verified)

Un banned my what's app number

My name is Sivashankar my what's app number is 7303510039that number banned for what app company please please please I humbly request you unbaned the my what's app number

Thu, 10/10/2019 - 12:34am — Sandeep Kumar (not verified)

Mera whatsapp veryfication nahi ho Raha hai

Please sir help me
My whatsapp is hacd and may whatsapp number not veryfication

Tue, 01/10/2019 - 8:32pm — Beerendra patel (not verified)

My watsaap is banned

Hallo WhatsApp team
My watsaap no. Is banned by 29/09/2019

Are you request my watsaap no. Unbanned

Thankyou

Sun, 29/09/2019 - 11:55am — KEYURKUMAR NAROTAMBHAI PATEL (not verified)

My whatsapp number is banned.

Hi Sir
My Whats App Number is Banned.
How To Unbanned My Number
Please Tell Me whatsapp number
My whatsapp number 814122××10.

Sat, 28/09/2019 - 3:22pm — Prince (not verified)

My number is benne, my no is

My number is benne, my no is real and very immportent for me, so plzz I request remove my no

Fri, 27/09/2019 - 1:19pm — Husain (not verified)

My personal WhatsApp Banned

Dear Team,
I got banned for my personal WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number.

Please I seek your help.

Thank you,
HusIn Al Habshi
Kingdom Of Bahrain

Fri, 08/11/2019 - 1:28am — Mahaveer saini (not verified)

WhatsApp banned p

my famliy and friends all block please sir remove the banned sir if i do any wrong sorry sir Tq
Plz me help me sir
Mujhe nhi pta WhatsApp par Kya problem Hui aahge se nhi hogi.plz sir unbanned.

Mon, 04/11/2019 - 7:28pm — Puspendra kamariya (not verified)

Whatsapp no. Banned

My personal no. banned plz solve my problem

Fri, 18/10/2019 - 8:30am — Pardeep kumar (not verified)

Submitted by pardeep

Submitted by pardeep kumar(not verified)
Dear Team,
I got banned for my personal WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number.

Please I seek your help.

Thank you,
Pardeep kumar

Tue, 15/10/2019 - 5:05pm — Rajiv kumar (not verified)

Unbanned whatsApp

I want to say from you that our wattsapp band ho gaya hai band band do it

Tue, 15/10/2019 - 3:20pm — Shailesh Singh (not verified)

Regarding whatsapp banned.

Sir my whatsapp is also banned because because some people reported. sir is your WhatsApp activated now? What you did for activate your whatsapp. Please help me also.

Thu, 26/09/2019 - 4:59pm — Ramkishor meena (not verified)

Plz My whatapp number unbanned

my whatapps number 978260XX77 is banned plz sir my nub unbanned me

Fri, 20/09/2019 - 5:32pm — nandan shaw (not verified)

my whatsap not open

my whatsap not open pliz my watsup open sir

Thu, 19/09/2019 - 10:35am — Anonymous (not verified)

Regarding sending and receiving messages

I am having this problem with only one person. When I am sending messages they r not getting double ticked but the receiver is replying to my messages. Also wen he is texting me sometimes the messages are not coming to me, or coming late. We have reinstalled WhatsApp no of times but to no avail.

Sun, 15/09/2019 - 10:12am — Md Aftab Alam (not verified)

Unbanned whatsapp

My whatsapp is banned by the number but I want to unbanned.
So I will thank full
Whatsapp number ××××××9503

Sat, 09/11/2019 - 8:26am — Avinash Jadhav (not verified)

Dear Team, I got banned for

Dear Team,
I got banned for my personal WhatsApp I think someone sent a lots of reports spam and WhatsApp banned me using WhatsApp on my personal number.

Please I seek your help.

Sun, 15/09/2019 - 7:57am — Rambakshi Meena (not verified)

WhatsApp banned

Hi WhatsApp team,my WhatsApp number has banned if you than I"m vloation your policy then I"m really sorry for that and apologies for it and it,s mistake But please unbanned my WhatsApp number because it's my real WhatsApp number,many friends, family members our other important contact are join with me on Whatsapp so please unbanned my WhatsApp number. Give me one chance now I will be never violation terms or policy. Thank you

Wed, 04/09/2019 - 8:33pm — Rahul Singh (not verified)

What’s aap hak

Sir mera what’s aap kise n hak kr liya h Aur vo pta nhi kis kis ko msg kr rha h Aur log mere pass caal kr kr kr ke mujhe presaan kr rhe h plz sir kuch action lo aapki bahut mahrbani hoge

Tue, 03/09/2019 - 6:18pm — Lalit (not verified)

WhatsApp banned and removed to un banned

My WhatsApp is banned.
Please unbanned it on urgently.
My no is 892xxx2409.

Sun, 01/09/2019 - 6:41pm — Pradeep kumar vishwakarma (not verified)

Whatsapp no. Band

Sir please sir my whatsapp no.9044xxx552 band kar diya gaya hai please sir mere jindagi ka swal hai please sir mere no. Ko unband kar dijiye please sir

Thu, 29/08/2019 - 9:47am — Shubham kumar (not verified)

My what's app number is banned.

Dear sir,
My what's app number has banned. I will not misuse whatsapp features. Please unbanned my whatsapp number. I won't do it again sorry Thanks.
My whatsapp number. +917897745XXX

Tue, 27/08/2019 - 4:35pm — Anonymous (not verified)

Banned whatsapp

my number is banned by whats app due to some unexpected reasons
my number is real and very important for me and my job so please remove my number i hereby declare that these type of mistakes will not happen again, my nbr is 9053###818

Mon, 26/08/2019 - 6:43pm — Anonymous (not verified)

My registered watsapp number

My registered watsapp number is UAE number, but now I am in india, unfortunately my watsapp account will be uninstalled, so i can't get verification number due to network problem, How can i get verification number for reinstalling my account?
please help me

Sat, 24/08/2019 - 9:58am — Ranjit singh (not verified)

Mobile number banned

Dear sir i'll not missuse whatsapp number and its features. Please unban my number ( 9536****34 ) . i won't do it again .

Thank you

Thu, 22/08/2019 - 5:38pm — R b patil (not verified)

WhatsApp support

Please start my WhatsApp support

Mon, 11/11/2019 - 2:24pm — Shashi (not verified)

My WhatsApp number is unbanned

Plz sir my WhatsApp number is unbanned

Tue, 20/08/2019 - 7:00pm — Vinod Kumar (not verified)

Banned

My whatsapp is banned
Submitted by vinod(not verified) on Wed, 20/08/2019 - 1:14pm.
Sir I love whatsapp app but my whatsapp is banned. Sir please help me

replying

Sun, 10/11/2019 - 8:18pm — Parteek Yadav (not verified)

my whatsapp is banned

my whatsapp is banned plzz on my whatsapp

Mon, 19/08/2019 - 11:53am — AFTAB KHAN (not verified)

unbanned my whatsapp number

dear what'sapp team,

If i had violation your policy then i am really sorry for that and apologies for it.

But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned

My Whatsapp number
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Thu, 15/08/2019 - 8:41am — Tejas khairnar (not verified)

My whatsupp contact no.banned

My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

My Whatsapp number +91 9834872XXX
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Wed, 14/08/2019 - 7:26pm — susheel kumar (not verified)

my number temparry banned

dear
sir my number banned pls start my whatts up number

Tue, 13/08/2019 - 12:59pm — simon (not verified)

whatssap banned please open it back

hi sir my whatssap is banned can u all open it back bcoz my contact in whatssap all block some more my job is panding sir i m always use what for my job and ect....job and my famliy and friends all block please sir remove the banned sir if i do any wrong sorry sir Tq

Sun, 11/08/2019 - 1:52pm — Juned alam (not verified)

My whatsapp banned please sir unbanned please sir

Uunbanned it please sir 983xxxx173

Wed, 30/10/2019 - 10:13pm — Vishwjeet singh (not verified)

urgent please

Urgent on please

Fri, 18/10/2019 - 8:36am — Pardeep kumar (not verified)

please sir Submitted by Juned

please sir
Submitted by Juned alam (not verified) o
Uunbanned it please sir my number

Thu, 17/10/2019 - 7:48am — Neerajkumar (not verified)

Whatsapp unband please sir

Chalu nahi ho raha hai

Mon, 14/10/2019 - 7:43pm — MOHIT SINGH JANOTI (not verified)

Don't vrify my number

Please support me places

Sat, 12/10/2019 - 1:04pm — Kadir (not verified)

Unbanned whatsapp Number

My whatsapp number is banned plass sir Unbanned it whatsapp number 902xxxx690

Sat, 12/10/2019 - 11:40am — Anonymous (not verified)

My WhatsApp number unband

My WhatsApp number unband kijiye

Sun, 06/10/2019 - 10:44am — jadhav vikas babasaheb (not verified)

WhatsApp bayane

my whatsapp bayan what problem

Fri, 09/08/2019 - 11:01pm — Vikas ranjan kumar (not verified)

Whatsapp remove email

My numbet8544613215 2step verification forget email
Plese remove mail whatsapp

Mon, 06/01/2020 - 12:34pm — prashant shinde (not verified)

banned

My Number banned from using Whatsapp
Hello what'saap team
If i had violation your policy then i am really sorry for that and apologies for it.
But please unbanned my Whatsapp number
Because it's my real and personal whatsapp number
Many friends, family members and my other important contact (Business customers) are Joined with me on whatsapp so please unbanned
My Whatsapp number +9199xxxxxx04
Give me one Chance i promise i will never ever break the terms or policy.

Wed, 22/07/2020 - 8:17pm — Sunny (not verified)

Whatsapp banned

My account has banned please turn it on again

Fri, 09/08/2019 - 6:41am — Madhukar patil (not verified)

Whats up app band

Sir why my whats up apps is band sir this no is very important because this no gives my all friend ,family ,office ,business
Use so I request u plz start the whats up it's a very urgent

Wed, 07/08/2019 - 11:39pm — Mukesh upadhyay (not verified)

Banned my account

My whtsapp number 930****575 is banned.it is very important

Wed, 06/11/2019 - 6:25pm — AkshayManna (not verified)

Whats apps banned

What apps banned

Sun, 27/10/2019 - 7:44pm — Anonymous (not verified)

Banned

Plz hep me

Sun, 04/08/2019 - 9:13pm — Rajkapoor (not verified)

Request for WhatsApp no. Remove

Dear sir please working my WhatsApp no.remove it's very important no.again no any mistakes please thandku

Sun, 20/10/2019 - 8:09am — Sachin yadav (not verified)

Whatsep rimoov

Whatsep remoov

Wed, 16/10/2019 - 7:48am — Bhawar singh rajput (not verified)

Wohtsapp banned hogya waps starts karna hai plz sir

Sir plz my wohtsapp on karna hai plz. Request

Mon, 18/12/2023 - 7:20pm — Anonymous (not verified)

Please help my WhatsApp Band in start to my WhatsApp in help plz

Please help my WhatsApp Band in start to my WhatsApp in help please

Mon, 14/10/2019 - 9:25am — Anonymous (not verified)

WhatsApp banned ho gya hai

Sun, 04/08/2019 - 1:03pm — Sk Asmathulla (not verified)

What's app banned

My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

My Whatsapp number +888××××100
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Fri, 18/10/2019 - 9:39pm — Pardeep kumar (not verified)

Submitted by pardeep kumar

Submitted by pardeep kumar (not verified) on
My Number banned from using Whatsapp
Hello what'saap team

If i had violation your policy then i am really sorry for that and apologies for it.

My Whatsapp number 814xxx472
Give me one Chance i promise i will never ever break the terms or policy.

Thanking You.

Fri, 02/08/2019 - 7:33pm — Hariom (not verified)

Whatsapp number banned

Submitted by I am Hariom Reporter News Channel (not verified) on Wed, 02/08/2019 - 09:35am.
my number is banned by whats app due to some unexpected reasons
my number is real and very important for me and my job so please remove my number i hereby declare that these type of mistakes will not happen again
my number is 790****196

reply
Please sir hellp me