IVRS Menu: 022-4172 4444
Select your preferred language
- Press 1: If you require service in India
- Press 1: For Carlton
- Press 2: For VIP, Skybags, Caprese, Aristocrat
- Press 1: For online order
- Press 2: To register your product or to activate the warranty of your product
- Press 3: To know the nearest VIP store near you
- Press 4: To start a WhatsApp chat with a customer care executive to verify your product or assistance on warranty registration and qr code
- Press 5: To raise a service ticket
- Press 6: To know about latest products and offers
- Press 7: To talk to the customer care executive
- Press 8: If you are a dealer or store owner
- Press 2: If you require service outside India
Email
- support [at] vipbags [dot] com (For General/Product Related Support)
- feedback [at] vipbags [dot] com (For Product And After Sales Service)
Important Links
Return/Refund/Cancellation And Warranty
- For any query/complaint, you can call at 022-41724444 or mil at return [at] vipbags [dot] com .
- You can cancel order within 12 working hours of placing it.
- For return or exchnage you can make request within 3 days after the delivery or fill this Return/Exchange Form .
- The refund will be initiated in the original payment method once the product is received at the warehouse.
- For warranty registration you can fill this Warranty Form .
- For more information about return/refund/cancellation and warranty .
Corporate Office
VIP Industries Ltd
5th Floor, DGP House,
88-C, Old Prabhadevi Road,
Mumbai - 400025
Fax: 022-66539089
Social Sites