Caprese Bags Customer Care No. 022-4172 4444

Organization: 
Toll free Number(s): 
  • 1800 1022 256 (For VIP Customer Support)
All India Number(s): 
  • 022-4172 4444 (For Customer Support, 8am-8pm, Mon-Sun)
  • 89769 62727 (For WhatsApp Support)

IVRS Menu: 022-4172 4444

Select your preferred language

  • Press 1: If you require service in India
    • Press 1: For Carlton
    • Press 2: For VIP, Skybags, Caprese, Aristocrat
      • Press 1: For online order
      • Press 2: To register your product or to activate the warranty of your product
      • Press 3: To know the nearest vip store near you
      • Press 4: To start a WhatsApp chat with a customer care executive to verify your product or assistance on warranty registration and qr code
      • Press 5: To raise a service ticket
      • Press 6: To know about latest products and offers
      • Press 7: To talk to the customer care executive
      • Press 8: If you are a dealer or store owner
  • Press 2: If you require service outside India

Emails

  • hellogirl [at] capresebags [dot] com (For General Support)
  • caprese [dot] feedback [at] vipbags [dot] com (For Feedback)

Important Links

Return/Refund, Cancellation And Warranty

  • For any query/complaint regarding the return/refund, cancellation and warranty you can contact the customer support.
  • Return is only applicable for defective products.
  • You can cancel the order that has not been processed/dispatched from the warehouse.
  • You will receive the refund after cancellation within 7 working days
  • Caprese product has six months warranty from the date of purchase of the products against manufacturing defects only.
  • For warranty registration you can fill this Form
  • For more information regarding return/refund and cancellation please read

Office Address

VIP Industries Ltd.
DGP House, 5th Floor, 88C,
Old Prabhadevi Road,
Mumbai - 400025

Social Sites

Parent Article: