UTI Mutual Fund Contact No. 1800 266 1230

Updated on Friday, 2 September 2022 - 2:12pm

Organization:

Unit Trust of India(UTI)

Toll free Number(s):

1800 266 1230 (24*7, Customer Support)

All India Number(s):

022-6227 8000 (General Query, 8am-5pm, Mon-Sat)
72080 81230 (Whatsapp Support)
86550 97225 (Missed call no., to receive a call back)
9289 607090 ( Missed call no. to receive a call back)

Website:

Official Website

IVRS Menu No. 1800 266 1230

To avoid waiting in line please missed call- 7208085692
Pan card related query- 033-40802999 we will call you back shortly

Press 1 : For NAV
Press 2 : For you in existing investor
Press 3 : If you in new to UTI Mutual Fund
Press 4 : If you are a distributor
Press 5 : To know your nearest branch details
Press 9 : At any time during in call, if you want to speak with are executive
Press 0 : If you wish to change the language

Email

service [at] uti [dot] co [dot] in (General query)

Important Links

SMS Services

SMS SERVICE to 5676756
To receive a call back

Service	SMS with Keyword to be sent as	Example
ESOA Investor can receive electronic Statement of Account to the registered email id	Type ESOA and send it to 5607090	ESOA
BAL Investor can receive the current value of the outstanding units under the particular folio	Type BAL <Folio No> and send it to 5607090	BAL ********6823 (Folio no. should be typed in complete)
NAV* Investor can receive the NAV of schemes	Type NAV <Scheme code> and send it to 5607090	NAV MNC
BAL <PAN> Investor can receive the aggregate value of investment of all the folios under the registered PAN.	Type BAL <PAN> and send it to 5607090	BAL ABCDE2000K
FOLIOBAL Investor can receive the balance value in rupee terms upto 3 folios.	Type <FOLIOBAL> and send it to 5607090	FOLIOBAL
BAL <Scheme Code> Investor can receive the balance value of a particular scheme, if he /she has investment in multiple schemes under a folio /s	Type BAL <Scheme Code> and send it to 5607090	BAL MNC
FOLIONAV Investor can receive the NAV upto 3 schemes under folio /s.	Type FOLIONAV and send it to 5607090	FOLIONAV

Regional Operations Co-ordinators

Region	Name of Regional Operations Co-ordinator	Tel No.	Email
Mumbai; Rest of Maharashtra & Goa	Mukesh Dungaria	022-22821357 7718817598	mukesh [dot] dungaria [at] uti [dot] co [dot] in
New Delhi & Uttar Pradesh	Suryakant Aditya	011-66178877 9650337272	surya [dot] aditya [at] uti [dot] co [dot] in
Tamil Nadu, Karnataka & Kerala	S Narayanan	044-28514466 9952033833	s [dot] narayanan [at] uti [dot] co [dot] in
Nagpur	Rajesh Lokhande	0712-2536893 9960548866	rajesh [dot] lokhande [at] uti [dot] co [dot] in
Andhra Pradesh & Telangana	Sudhir Kumar Hotkar	040-24750281 9866240813	shotkar [at] uti [dot] co [dot] in
Gujarat & Rajasthan	Sujata Gupta	079-26401557 9898071245	sujata [dot] gupta [at] uti [dot] co [dot] in
North East	Ashim Kumar Phukan	0361-2543131 88110 97726	ashim [dot] phukan [at] uti [dot] co [dot] in
Chandigarh	Gurmeet Singh Mundra	9872672555	gurmeet [dot] mundra [at] uti [dot] co [dot] in

NRI Center

Location	Contact Detail	Address
Mumbai	+91-22-66786064 uti-nri [at] uti [dot] co [dot] in	UTI AMC Ltd., NRI Cell, UTI Towers, Gn Block, Bandra Kurla Complex, Bandra (E), Mumbai 400 051
Dubai	+971-43-857707, Fax: +971-43-857702	UTI International Limited, Office No 4, Level 4, Al Attar Business Towers, Near DIFC, PO Box 29288, Sheikh Zayad Road, Dubai (UAE).

Grievance Redressal

Level 1-

Grievances can be lodged, round the clock through Website

The above given link may be used to register customer grievance.
Auto generated acknowledgement with registration number would be sent to the investor
for further referencing / tracking.
Resolution status from POP would be communicated to the investor's registered email
address

Level 2-

Customer can email grievance to service [at] uti [dot] co [dot] in or npspop [at] uti [dot] co [dot] in

Reply would be sent to the investors by Customer Care Team through email for the
action taken.
Final resolution status would be communicated to the investor's registered email address.

Level 3-

Investor's may also visit the nearest Point of Presence - Service Point (POP-SP) for resolution

A communication can be sent to by post to the nearest UTI Financial Centre (UFC) / Official Points of
Acceptance of UTI AMC.
Customer can find the POP-SP nearest to your location from
Communication can also be sent to UTI AMC Corporate Office at :
- UTI Asset Management Company Limited
  UTI Tower, GN Block, Bandra Kurla Complex,
  Bandra (E), Mumbai - Pin 400051

Level 4 -

Details of Grievance Redressal officer:

Head - Investor Services
Address- UTI Asset Management Company Limited
UTI Tower, GN Block, Bandra Kurla Complex,
Bandra (E), Mumbai - Pin 400051

Level 5 -

The timelines for responding to communication in respect of requests / grievances received are as below;

Type of communication	Timelines
Any Request in the nature of request for information.	Acknowledgement and issue of Unique Grievance Number - T+3 days. Final reply to the email providing the complete information T + 5.
Any Grievance of the subscriber regarding the services rendered by UTI AMC	Acknowledgement and issue of Unique Grievance Number - T + 3 days. UTI AMC shall strive to resolve the grievance with T+3 days of the grievance receipt date. In case of any dependency on third parties, the grievance shall be resolved completely and communicated to the investors within 30 days from the date of receipt of the grievance from the subscriber.

Level 6 -

If the grievances remain unresolved despite escalation or if customer are not satisfied with the response,
then it may be escalated to the Head - Investor Services by email to gladston [at] uti [dot] co [dot] in Escalation Matrix

Escalation Level	Source of Redressal	Number	Email
Level 1	Chief Managers (Designated Grievance Redressal Officer at POP-SP)	*For Respective details please refer to the link.	*Respective email ids. Please refer to the link
Level 2	N C Vasant Kumar	022-66786506	Vasant [dot] kumar [at] uti [dot] co [dot] in
Level 3	Gladston Somervel	022-66786339	gladston [at] uti [dot] co [dot] in

Form Centre

Social Sites

Comments

Wed, 16/10/2019 - 5:15pm — PANNE LAL YADAV (not verified)

PAN CARD ONJECTION

SIR/MAIM
MERA PAN COUPON NO. A022300979 HAI MAINE 02/08/2019 KO APANA PAN CARD ONLINE KIYA THA MERA PAN CARD REJECTION DIKHA RAHA SIR BATAYE KI MERA PAN CARD KAISE RECEIVE HOGA

Fri, 02/08/2019 - 8:36am — Rajan Menon (not verified)

To check payment of Rajalekshmi Scheme

I had invested in Rajalekshmi unit scheme for my daughter K. Chithra Menon. Her Unit Certificate No.
of 500 units on 9th Oct.92. Iam aware that this scheme was cancelled, but, as not aware of later stage like to check the amount paid back to me /my daughter. Will appreciate your help on the subject by checking the payment details.

Tue, 18/06/2019 - 6:50pm — Aditi Mitra (not verified)

Help Needed with UTI Units

Sir,

I have a few Unit Trust investments.

For your information I must mention that my earlier name was Savita Dhandh and currently have changed my name to Aditi Mitra all relevant documents effecting the change of name like, Divorce Papers & Marriage certificate, PAN Card, Adhaar Card etc. etc. are all with me.

I request you guide me on the procedure to update these investments so I can redeem the same.

Regards,
Aditi Mitra
13A Madan Boral Lane
Kolkata 700012

Sun, 05/05/2019 - 6:08am — Iqbal Shaikh (not verified)

not received any thing

I have purchase Unit trust of India Master equity plan 1992 I have certificate and I invested 10000 Rupees but where it is Idont know no body answer

Wed, 27/03/2019 - 1:58pm — Shanti Devi (not verified)

Maturity amount not received

I have submitted original bond and all bank details documents in Jun 2014. But amount and cheque not issued at my account so far.

Mon, 07/01/2019 - 11:03am — Ragavendra Rao (not verified)

Matured UTI bonds

Dear sir,

I am writing in regards to get some help for matured UTI bonds in the name of my older daughter Disha Rao. I am an NRI and settled in USA. during my recent visit my father in Law bought to my notice that there are some bonds which have matured in 2009 and need to be claimed. I am writing this email to get some help on how to claim the matured bonds. I have all the certificates.

Please guide me the due process on making the claim on the outstanding matured amount. The details of investor ID and bond details are as below:

1) Tax Free ARS Bonds ( investor id no) - Bond certificate no ( ) - Name ( Disha Rao) amount rupees.
2) TaxFree ARS Bonds ( Investor ID no ) - Bond Certificate () - Name ( Disha Rao) Amount 5300 rupees.
3) childrens Gift Growth Fund UTI ( certificate no ) date of maturity 17/01/2015
4) Rajalakshmi Unit Plan (II) (Certificate no ) Date of Maturity 17/08/2014).

Please guide me where to file the claim. your help is appreciated.

Thanks and Regards,

Raghavendra Rao

Sat, 20/10/2018 - 5:41pm — Heena kumari (not verified)

India Customer Care