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| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0471-2560719 |
| Sr.No. | Centres | Contact No. | Fax No. | Pincode | |
|---|---|---|---|---|---|
| 1 | Adur Kla | 0473-4224770 | pmadur [dot] keralapost [at] gmail [dot] com | 0473-4224770 | 691253 |
| 2 | Badagara | 0496-2522230 | pmvadakara [dot] keralapost [at] gmail [dot] com | 0496-2522732 | 673101 |
| 3 | Changanachery | 0481-2421756 | pmchry [at] yahoo [dot] com | 0481-2421756 | 686101 |
| 4 | Irinjalakuda | 0480-2820197 | pmijkcr [dot] keralapost [at] gmail [dot] com | 0480-2820197 | 680121 |
| 5 | Kalpetta | 04936-203411, 04936-203410 | pm673121 [at] rediffmail [dot] com | 04936-203411 | 673121 |
| 6 | Kavaratti | 04896-262220 | spmkvt [at] rediffmail [dot] com | 04896-262742 | 682555 |
| 7 | Manjeri | 0483-2766856, 0483-2766140 | pmmanjeri [at] rediffmail [dot] com | - | 676121 |
| 8 | Mavelikara | 0479-230226 | pmmavelikara [at] yahoo [dot] co [dot] in | 0479-2305742 | 690101 |
| 9 | Ottappalam | 0466-2244229, 0466-2244355 | pmottappalam [at] gmail [dot] com | 0466-2244215 | 679101 |
| 10 | Punalur | 0475-2222494 | pmpunalur [dot] keralapost [at] gmail [dot] com | 0475-2223944 | 691305 |
| 11 | Thalassery | 0490-2320102, 0490-2321595 | pmthalasseri [dot] keralapost [at] gmail [dot] com | 0490-2341355 | 670101 |
| 12 | Thodupuzha | 04862-222286 | spccthodupuzha [at] yahoo [dot] com | 0486-222284 | 685584 |
| 13 | Tirur | 04942-422025 | pmtirur [dot] keralapost [at] gmail [dot] com | - | 676101 |
| Sr No. | Division Name | Contact No. | |
|---|---|---|---|
| 1 | Alleppey | 0477-2251540 | doalappuzha [dot] kl [at] indiapost [dot] gov [dot] in |
| 2 | Alwaye | 0484-2624408 | sspalvdn [dot] keralapost [at] gmail [dot] com |
| 3 | Calicut | 0495-2384770 | docalicut [dot] kl [at] indiapost [dot] gov [dot] in |
| 4 | Cannanore | 0497-2708125 | spkannur [dot] keralapost [at] gmail [dot] com |
| 5 | Changanacherry | 0481-2424444 | spchrydn [dot] keralapost [at] gmail [dot] com |
| 6 | Ernakulam | 0484-2355336 | sspekmdn [dot] keralapost [at] gmail [dot] com |
| 7 | Idukki | 04862-222281 | spidkdn [dot] keralapost [at] gmail [dot] com |
| 8 | Irinjalakuda | 0480-2821626 | doirinjalakuda [dot] kl [at] indiapost [dot] gov [dot] in |
| 9 | Kasaragod | 04994-230885 | spkasaragod [dot] keralapost [at] gmail [dot] com |
| 10 | Kottayam | 0481-2582970 | sspktmdn [dot] keralapost [at] gmail [dot] com |
| 11 | Lakshadweep | dolakshadweep [dot] kl [at] indiapost [dot] gov [dot] in | |
| 12 | Manjeri | 0483-2766840 | spmanjeri [dot] keralapost [at] gmail [dot] com |
| 13 | Mavelikara | 0479-2302290 | domavelikara [dot] kl [at] indiapost [dot] gov [dot] in |
| 14 | Ottapalam | 0466-2222404 | spottappalam [dot] keralapost [at] gmail [dot] com |
| 15 | Palghat | 0491-2548400 | ssppkd [at] gmail [dot] com |
| 16 | Pathanamthitta | 0468-2222255 | sppta [dot] keralapost [at] gmail [dot] com |
| 17 | Quilon | 0474-2740278 | dokollam [dot] kl [at] indiapost [dot] gov [dot] in |
| 18 | RMS CT Division, Kozhikode | 0495-2365781 | rmsdoct [dot] kl [at] indiapost [dot] gov [dot] in |
| 19 | RMS EK Division, Ernakulam | 0484-2373152 | srmekdn [dot] keralapost [at] gmail [dot] com |
| 20 | RMS TV Division, Thiruvananthapuram | 0471-2469134 | rmsdotv [dot] kl [at] indiapost [dot] gov [dot] in |
| 21 | Thalassery | 0490-2322300 | dothalassery [dot] kl [at] indiapost [dot] gov [dot] in |
| 22 | Tirur | 0494-2422570 | dotirur [dot] kl [at] indiapost [dot] gov [dot] in |
| 23 | Tiruvalla | 0469-2602591 | sptla [dot] keralapost [at] gmail [dot] com |
| 24 | Trichur | 0487-2423531 | dotrissur [dot] kl [at] indiapost [dot] gov [dot] in |
| 25 | Trivandrum North | 0471-2464814 | dotpuramnorth [dot] kl [at] indiapost [dot] gov [dot] in |
| 26 | Trivandrum South | 0471-2575771 | dotpuramsouth [dot] kl [at] indiapost [dot] gov [dot] in |
| 27 | Vadakara | 0496-2523025 | dovadakara [dot] kl [at] indiapost [dot] gov [dot] in |
| Sr No. | Post Office | Pincode | Contact No. |
|---|---|---|---|
| Divisional Contact No.: 0469-2602591 | |||
| 1 | Ala | 689126 | 0479-2145278 |
| 2 | Angadical Chengannur | 689122 | 0479-2452474 |
| 3 | Chengannur Ho | 689121 | 0479-2452695, 0479-2452395 |
| 4 | Chegannur R S | 689121 | 0479-2165731 |
| 5 | Cheriyanad | 689511 | 0479-2360136 |
| 6 | Edathua | 689573 | 0477-2212224 |
| 7 | Kallisseri | 689124 | 0479-22426228 |
| 8 | Muttar | 689574 | 0477-2219255 |
| 9 | Pandanad | 689506 | 0479-2464221 |
| 10 | Parumala | 689626 | 0479-2314288 |
| 11 | Puliyur | 689510 | 0479-2464262 |
| 12 | Puthencavu | 689123 | 0479-2452359 |
| 13 | Ramankary | 689595 | 0477-2705559 |
| 14 | Ramankary | 689595 | 0477 2705559 |
| 15 | Tiruvanvandoor | 689109 | 0479-2427913 |
| 16 | Valanjavattom | 689104 | 0469-2610938 |
| 17 | Veliyanadu | 689590 | 0477-2753235 |
| Divisional Contact No.: 0477-2251540 | |||
| 18 | Alappuzha Bazar | 688012 | 0477-2243256 |
| 19 | Alappuzha Collectorate | 688001 | 0477-2252205 |
| 20 | Alappuzha Ho | 688001 | 0477-2241525, 0477-2245538, 0477-2245334, |
| 21 | Alappuzha Iron Bridge | 688011 | 0477-2251145, 0477-2238945 |
| 22 | Alappuzha Mullackal | 688011 | 0477-2252494 |
| 23 | Alappuzha Collectorate | 688001 | 0477-2252205 |
| 24 | Alappuzha Ho | 688001 | 0477-2241525, 0477-2245538, 0477-2245334, |
| 25 | Alappuzha Iron Bridge | 688011 | 0477- 2251145, 0477-2238945 |
| 26 | Alappuzha Mullackal | 688011 | 0477- 2252494 |
| 27 | Alappuzha Medical College | 688005 | 0477-2282041 |
| 28 | Alappuzha Iron Bridge | 688011 | 0477-2251145, 0477-2238945 |
| 29 | Alappuzha Mullackal | 688011 | 0477-2252494 |
| 30 | Alappuzha North | 688007 | 0477-2245275 |
| 31 | Ambalapuzha | 688561 | 0477-2272034 |
| 32 | Arookutty | 688535 | 0478-2872107 |
| 33 | Aroor | 688534 | 0478-2872101 |
| 34 | Arthinkal | 688530 | 0478-2572112 |
| 35 | Avalukkunnu | 688006 | 0477-2235452 |
| 36 | Champakulam | 688505 | 0477-2736241 |
| Divisional Contact No.: 0479-2302290, 0479-2303293 | |||
| 37 | Chennithala | 690105 | 0479-2323523 |
| 38 | Cheppaud | 690507 | 0479-2473721 |
| For more information, please read . | |||
| Sr.No. | Centre | Contact No. | Fax No. | |
|---|---|---|---|---|
| 1 | Alappuzha | 0477-2245538, 0477-2241221 | pmalpcr [dot] keralapost [at] gmail [dot] com | - |
| 2 | Aluva | 0484-2623665 | spc [dot] aluva [at] indiapost [dot] gov [dot] in | - |
| 3 | Kannur | 0497-2708428 | pmkannur [dot] keralapost [at] gmail [dot] com | 0497-2705466 |
| 4 | Kasaragod | 04994-230884 | pmkasaragod [dot] keralapost [at] gmail [dot] com | 04994-225555 |
| 5 | Kochi | 0484-2352291, 0484-2352292 | spc [dot] kochi [at] indiapost [dot] gov [dot] in | 0484-2352291 |
| 6 | Kollam | 0474-2742355 | spc [dot] kollam [at] indiapost [dot] gov [dot] in | 0474-2742355 |
| 7 | Kottayam | 0481-2303677 | spc [dot] kottayam [at] indiapost [dot] gov [dot] in | 0481-2567730 |
| 8 | Kozhikode | 0495-2722935 | spc [dot] kozhikode [at] indiapost [dot] gov [dot] in | 0495-2722935 |
| 9 | Malappuaram | 0483-2734880, 0483-2734820 | pmmalappuram [dot] keralapost [at] gmail [dot] com | - |
| 10 | Pallakkad | 0491-2545150 | spc [dot] pallakkad [at] indiapost [dot] gov [dot] in | 0491-2545150 |
| 11 | Pathanamthitta | 0468-2222328, 0468-2222283 | postmasterpta [at] gmail [dot] com | 0468-2222328 |
| 12 | Tiruvalla | 0469-2603891 | spc [dot] tiruvalla [at] indiapost [dot] gov [dot] in | 0469-2602592 |
| 13 | Trissur | 0487-2425302 | spc [dot] trissur [at] indiapost [dot] gov [dot] in | 0487-2425302 |
| 14 | Trivandrum | 0471-2468510, 0471-2468511 | spc [dot] trivandrum [at] indiapost [dot] gov [dot] in | 0471-2468512 |
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Chief Postmaster General | 0471-2308300 | cpmg_ker [at] indiapost [dot] gov [dot] in | |
| 2 | PMG ( BD & Mails) | 0471-2302330 | pmgbd_tpuram [at] indiapost [dot] gov [dot] in | |
| 3 | Director of Postal Services (HQ) | 0471-2302330 | dpshqtpuram [at] indiapost [dot] gov [dot] in , dpshq [dot] keralapost [at] gmail [dot] com | |
| 4 | Director of A/Cs (Postal) | 0471-2463840 | dap [dot] keralapost [at] gmail [dot] com | Thiruvananthapuram- 695 033 |
| 5 | Postmaster General | 0484-2205055 | pmg_kochi [at] indiapost [dot] gov [dot] in , pmgcr [dot] keralapost [at] gmail [dot] com | Central Region, Kochi - 682 020 |
| 6 | Director Postal Services | 0484-2205065 | dpskochi [at] indiapost [dot] gov [dot] in | Kochi |
| 7 | Postmaster General | 0495-2767900 | pmg_calicut [at] indiapost [dot] gov [dot] in | Northern Region, Kozhikode- 673 011 |
| 8 | DPS (HQ) | 0495-2367700 | dpsnr [dot] indiapost [at] gmail [dot] com | Thiruvanthapuram |
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Accounts Officer (Budget) | 0471-2305448 | aaobgtco [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 2 | Accounts Officer (CO) | 0471-2303500 | aoco [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 3 | Accounts Officer (ICOSB) | icosbco [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 | |
| 4 | Assistant Director(Staff) | 0484 -2205064 | rti [dot] kochi [at] indiapost [dot] gov [dot] in | Office of Postmaster General, Central Region, Kochi -20 |
| 5 | Assistant Postmaster General (BD) | 0471-2305860 | adbdco [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 6 | Assistant Postmaster General (Staff) | 0471-2304150 | staff [dot] kl [at] indiapost [dot] gov [dot] im | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 7 | Assitant Postmaster General(Vigilance) | 0471-2304150 | vig [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 8 | Asst. Director (Mails) | adtechnr [dot] keralapost [at] gmail [dot] com | O/o the Postmaster General, Northern Region, Calicut, 673011 | |
| 9 | Asst. Engineer, Postal Electrical Sub Division, Paruthipara | 0471-2533119 | aeepesdtvm [at] gmail [dot] com | Postal Electrical Sub Division, Paruthipara, Trivandrum, 695015 |
| 10 | Asstt. Director (Complaints, CDRF) | 0471-2302721 | pg [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 11 | Asstt. Director (Estt.) | 0471-2303930 | adestco [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 12 | Asstt. Director (FS) | 0471-2305860 | fs [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram- 695033 |
| 13 | Asstt. Director (Investigation) | 0471-2302908 | inv [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 14 | Asstt. Director (Legal Cell) | 0471-2302721 | legalcell [dot] keralacircle [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 15 | Asstt. Director (Mails) | 0471-2304133 | mails [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 16 | Asstt. Director (OL) | 0471-2307209 | ol [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram- 695033 |
| 17 | Asstt. Director (Philately) | 0471-2305860 | phil [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 18 | Asstt. Director (Rectt.) | 0471-2303930 | rectt [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 19 | Asstt. Director (SB) | 0471-2302908 | sb [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram- 695033 |
| 20 | Asstt. Director (SD) | 0471-2304133 | cit [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram- 695033 |
| 21 | Asstt. Director (Technical) | 0471-2304133 | cit [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 22 | Asstt. Director (Technology) | 0471-2307993 | cit [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 23 | Asstt. Director (Building) | 0471-2304434 | adbldgco [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 24 | Asstt. Director (WLF, Sports) | 0471-2302721 | welfare [dot] kl [at] indiapost [dot] gov [dot] in | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 25 | Deputy Director | 0471-2574015 | daptvm [at] indiapost [dot] gov [dot] in | O/o the Director of Accounts (Postal), Kerala Circle, Trivandrum, 673001 |
| 26 | Deputy Superintendent of POs Ernakulam Division | 0489-6262071 | dolakshadweep [dot] kl [at] indiapost [dot] gov [dot] in | Deputy Superintendent of POs Ernakulam Division( Holding Additional charge SPOs Lakshadweep Division) |
| 27 | Dy.Divisional Manager (PLI) | 0471-2303005 | ddmpli [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 28 | Dy.Divisional Manager (RPLI) | 0471-2303005 | ddmpli [dot] keralapost [at] gmail [dot] com | O/o the Chief Postmaster General, Kerala Circle, Thiruvananthapuram-695033 |
| 29 | Executive Engineer | 0471-2462155 | eepcdtvm [at] gmail [dot] com | Postal Civil Division, Manacaudu, Trivandrum, 695009 |
| 30 | Manager, MMS Ernakulam | 0484-2375310 | mgrmmsek [dot] keralapost [at] gmail [dot] com | MMS Ernakulam, Ernakulam- 682016 |
| 31 | Senior Postmaster | 0484-2369869 | ernakulamho [at] indiapost [dot] gov [dot] in | Ernakulam HO - 682011 |
| 32 | Senior Postmaster | 0481-2567730 | kottayamho [at] indiapost [dot] gov [dot] in | Senior Postmaster,Kottayam HO - 686001 |
| 33 | Senior Supdt of Post Offices | 0484-2355336 | sspekmdn [dot] keralapost [at] gmail [dot] com | Ernakulam Division - 682011 |
| 34 | Senior Supdt of Post Offices | 0481-2582970 | sspktmdn [dot] keralapost [at] gmail [dot] com | Kottayam Division - 686 001 |
| 35 | Senior Supdt of Post Offices | 0487-2423531 | ssptsrdn [dot] keralapost [at] gmail [dot] com | Thrissur Division |
| 36 | Senior Superintendent of Post Offices | 0484-2620570 | sspalvdn [dot] keralapost [at] gmail [dot] com | Aluva Division, Aluva -683101 |
| 37 | Sr. Postmaster, Calicut HO, Kozhikode | 0495-2720164 | srpmcalicut [dot] keralapost [at] gmail [dot] com | Calicut HO, Kozhikode, 673001 |
| 38 | Sr. Postmaster, Trivandrum GPO | 0471-2460725 | srpmtvmgpo [dot] keralapost [at] gmail [dot] com | Trivandrum, 695001 |
| 39 | Sr. Supdt. of Post Offices, Calicut Division | 0495-2385090 | sspcalicut [dot] keralapost [at] gmail [dot] com | Calicut Division, Kozhikode, 673002 |
| 40 | Sr. Supdt. of Post Offices, Kollam Division, Kollam | 0474-2742677 | sspkollam [dot] keralapost [at] gmail [dot] com | Kollam Division, Kollam, 691001 |
| 41 | Sr. Supdt. of Post Offices, Palakkad Division | 0491-2546315 | ssppkd [at] gmail [dot] com | Palakkad Division, Palakkad, 678001 |
| 42 | Sr. Supdt. of Post Offices, Trivandrum North Division | 0471-2470141 | ssptvnorth [dot] keralapost [at] gmail [dot] com | Trivandrum North Division, Trivandrum, 695001 |
| 43 | Sr. Supdt. Railway Mail Services | 0471-2469129 | ssrmtv [dot] keralapost [at] gmail [dot] com | RMS 'TV' Division, 695036 |
| 44 | Supdt. of Post Offices, Idukki Division | 04862-222281 | doidukki [dot] kl [at] indiapost [dot] gov [dot] in | Idukki Division, Thodupuzha-685584 |
| 45 | Supdt. of Post Offices, Kannur Division | 0497-2701425 | spkannur [dot] keralapost [at] gmail [dot] com | Kannur Division, Kannur, 670001 |
| 46 | Supdt. of Post Offices, Kasargod Division | 04994-230746 | spkasaragod [dot] keralapost [at] gmail [dot] com | Kasargod Division, Kasargod, 671121 |
| 47 | Supdt. of Post Offices, Manjeri Division | 0483-2766320 | spmanjeri [dot] keralapost [at] gmail [dot] com | Manjeri Division, Manjeri, 676121 |
| 48 | Supdt. of Post Offices, Ottapalam Division | 0466-2244215 | spottappalam [dot] keralapost [at] gmail [dot] com | Ottapalam Division, Ottapalam, 679101 |
| 49 | Supdt. of Post Offices, Pathanamthitta Division | 0468-2222480 | sppta [dot] keralapost [at] gmail [dot] com | Pathanamthitta Division, Pathanamthitta, 689645 |
| 50 | Supdt. of Post Offices, Thalassery Division | 0490-2341355 | spthalassery [dot] keralapost [at] gmail [dot] com | Thalassery Division, Thalassery, 670102 |
| 51 | Supdt. of Post Offices, Tirur Division | 0494-2422570 | sptirur [dot] keralapost [at] gmail [dot] com | Tirur Division, Tirur, 676104 |
| 52 | Supdt. of Post Offices, Tiruvalla Division | 0469-2602592 | sptla [dot] keralapost [at] gmail [dot] com | Tiruvalla Division, Tiruvalla, 689101 |
| 53 | Supdt. of Post Offices, Trivandrum South Division | 0471-2573817 | sptvsouth [dot] keralapost [at] gmail [dot] com | Trivandrum South Division, Trivandrum, 695036 |
| 54 | Supdt. of Post Offices, Vadakara, Division | 0496-2522732 | spvadakara [dot] keralapost [at] gmail [dot] com | Vadakara, Division, Vadakara, 673101 |
| 55 | Supdt. Railway Mail Services | 0495-2365896 | srmctdvn [dot] keralapost [at] gmail [dot] com | Division, 673032 |
| 56 | Superintendent , RMS 'EK' Division | 0484-2373152 | rmsdoek [dot] kl [at] indiapost [dot] gov [dot] in | Superintendent , RMS 'EK' Division, Kochi- 682011 |
| 57 | Superintendent of POs (additional charge), Alappuzha Division | 0477-2239816 | spalpdn [dot] keralapost [at] gmail [dot] com | Superintendent of POs (additional charge), Alappuzha Division, Alappuzha- 688012 |
| 58 | Superintendent of Post Offices, Changnassery Division | 0481-2424444 | spchrydn [dot] keralapost [at] gmail [dot] com | Changnassery Division, Changanassery 686101 |
| 59 | Superintendent of Post offices, Irinjalakuda | 0480-2821626 | doirinjalakuda [dot] kl [at] indiapost [dot] gov [dot] in | Irinjalakuda Division, Irinjalakuda - 680121 |
| 60 | Superintendent of Post offices, Mavelikara Division | 0479-2302290 | domavelikara [dot] kl [at] indiapost [dot] gov [dot] in | Mavelikara Division, Mavelikara - 690101 |
| 61 | Superintendent, Postal Stores Depot, Thrissur | spsdtsr [dot] keralapost [at] gmail [dot] com | Postal Stores Depot, Thrissur, 680004 |
| Level | Whom to Contact |
|---|---|
| 1 | Postmaster / In-charge of the Post Office where the transaction has taken place. |
| 2 | Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. |
| 3 | The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. |
| Sr. No. | Complaint | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. | Public Grievance | PG Division: 011-23036397 Director(PG): 011-23096151, 011-23036814, Dy.General Manager(SP/BP): 011-23096075 , ADG (IM): 011-23096112, DDG (PG): 011-23096087 |
i) (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel. |
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| 2 | Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. | Deputy Director General (PG & OA) | 011-23096087 | ddgpg [at] indiapost [dot] gov [dot] in | Dak Bhavan, Sansad Marg, New Delhi-110001. |
| 3 | All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. | Chief General Manager (PLI), PLI Directorate | 011-24672461 | cgmplidte [at] gmail [dot] com | Chanakya Puri, New Delhi-110021. |
| 4 | Pension matters of postal employees and matters relating to Gramin Dak Sevaks | Deputy Director General (Establishment) | Dak Bhavan, Sansad Marg, New Delhi-110001. |
Thiruvananthapuram GPO
Mahathma Gandhi Road, junction,
Pulimoodu, Thiruvananthapuram, Kerala 695001
Contact No.: 0471-2308060