Jio Customer Care No. 1800 889 9999

Organization: 
Toll free Number(s): 
  • 1800 889 9999 (From any other operator 9:30am to 6pm)
  • 1800 889 3999 (Appellate Authrity)
All India Number(s): 
  • 199 (From Jio number)
  • 1977 (For HD calling)
  • 198 (For Complaint Helpline)

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Email

Interested in joining the Jio Digital World? Email us at care [at] jio [dot] com
If you have queries related to Online Shopping, please email us at shop [at] jio [dot] com
Existing Enterprise Mobility customers can email us at enterprisecare [at] jio [dot] com
Existing Enterprise Connectivity & Business Solution customers can email us at businesscare [at] jio [dot] com
For new business connection, email us at business [at] jio [dot] com
For queries related to JioFiber, please email us at JioFiberCare [at] jio [dot] com
For any security vulnerability, email us immediately at jio [dot] bugsreporting [at] ril [dot] com

Contact Numbers

JioCare Our experts are available for your assistance 24X7 (Monday – Sunday)  
Interested in Jio? Talk to 1860-893-3333
For recharge plans, data balance, validity, recharge confirmation and offers 1991
For Queries 199
For Complaints 198
From Other numbers 1800-889-9999 
Tele-verification to activate both HD voice & data services 1977
Tele-verification to activate data services only 1800-890-1977
Device Care Helpline (LYF Smartphone & JioFi) Our experts are available for your assistance 24X7
Helpline 1800-890-9999
Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24x7 (Monday - Sunday) 
Care Helpline for Enterprise Mobility Services 1800-889-9333
Care Helpline for Enterprise Connectivity Services & Business Solutions 1800-889-9444
Helpline for New Business Connection 1800-889-9555 
Care Helpline for JioFiber Customers Our experts are available for your assistance 24X7 (Monday – Sunday)
Helpline 1800-896-9999
Online shopping For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)
Helpline 1800-893-3399 

Appellate Authority

Timing- 09:30am - 06:00pm

Contact Number : 1800 889 3999
Fax Number : 1800 889 1211

(Contact No. and Fax No. for all states are same)

Zone State Appellate Authority Name Email Address Office Address
South Kerala Jayaraj Rajasekharan appellate [dot] ker [at] jio [dot] com Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.
South Tamil Nadu Royston Antony appellate [dot] tn [at] jio [dot] com Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu
South Andhra Pradesh Sreedhar Nandiraju appellate [dot] ap [at] jio [dot] com Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
North Kashmir Neeraj Fotedar appellate [dot] jk [at] jio [dot] com Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India
North Delhi NCR Sanjay Tiku appellate [dot] del [at] jio [dot] com Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana
North Rajasthan Arun Mani appellate [dot] raj [at] jio [dot] com Reliance Jio Infocomm Ltd. 3rd Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
West Madhya Pradesh Saurabh Singh Parmar appellate [dot] mp [at] jio [dot] com Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore - 452010, Madhya Pradesh, India
West Maharashtra & Goa Neelesh Atre appellate [dot] mah [at] jio [dot] com Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra
East Bengal Sailesh Rupani appellate [dot] wb [at] jio [dot] com Reliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156
West Chhattisgarh Siddharth Sharma appellate [dot] mp [at] jio [dot] com Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore - 452010, Madhya Pradesh, India
North UP (West) Sunil Kapoor appellate [dot] upw [at] jio [dot] com Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003
South Karnataka Shiva Kumar appellate [dot] kar [at] jio [dot] com RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.
East Odisha Avinash Chaturvedi appellate [dot] ori [at] jio [dot] com Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar - 751023
East Bihar Chandra Prakash appellate [dot] bih [at] jio [dot] com Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
North UP (East) Rajesh Sharma appellate [dot] upe [at] jio [dot] com Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow - 226010. (UP)
North Haryana Sanjiv Sachdeva appellate [dot] har [at] jio [dot] com Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
North Punjab Karuna Misra appellate [dot] pb [at] jio [dot] com Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
West Mumbai Paresh Yadav appellate [dot] mum [at] jio [dot] com Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra - Kurla Complex, Mumbai - 400051
South Telangana Rajkumar Gideon appellate [dot] ap [at] jio [dot] com Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
North Himachal Pradesh Sameer Pandey appellate [dot] hp [at] jio [dot] com Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
East Kolkata Bhavesh Mehta appellate [dot] kol [at] jio [dot] com Reliance Jio Infocomm Ltd, Eco-space Business park, Tower-3B, 4th Floor, Street 59, M Wide Road, New Town, Rajarhat, Kolkata- 700156
East Assam Ritwick Chakraborty appellate [dot] assam [at] jio [dot] com Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India
East Jharkhand Sanjay Chatterjee appellate [dot] bih [at] jio [dot] com Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India
East North East Banibruto Biswas appellate [dot] ne [at] jio [dot] com Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong - 793014, Meghalaya, India
West Gujarat Bikash Mohanty appellate [dot] guj [at] jio [dot] com Reliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad - 380054
North Uttarakhand Venkat Naidu appellate [dot] upw [at] jio [dot] com Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P - 250003
North Jammu Vivek Sharma appellate [dot] jk [at] jio [dot] com Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu - 180012, J&K, India

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Comments

Mera sim card close karna hai

Mujhe customer care se bat karna hai mere bat nhi ho pa rhi hai

hindi

Internet Nahin chalta hai

Me 25 din se 198 aur

Me 25 din se 198 aur Appellate par call kar raha hu meri koi bhi suniya nhi ho rahi aur Appellate ke pure stop aur superwiser mera sat batmizi kar raha hai aur bol raha hai ki m he jio ka malik hu tumra net nhi Thik ho pawiya ga tum apna sim tod k fak do par ab call mat krna ap reply do m kya karu 28/july/2020 ko 5pm se 6pm k bich bat hui hai ap ke Appellate stop aur superwiser se

Mere phone me1 g.b kyo mil

Mere phone me1 g.b kyo mil raha h 2 GB milna chahiye sar chak karo

insta

Hello. And Bye.

Network issue

Dear sir , I am vikash from sardarpura teh. Rajgarh didst. Churu rajasthan pincode 331305
Here network issue in jio sim . We have not internet speed for long time ( about 2 or 3 months) all villager face this problem and we can't make call . All user are in difficulty please solve our problem.

Network issue

मैं सरदारपुरा त• राजगढ जिला चुरू राजस्थान मे ⁹रहता हूं मेरे यहां इंटरनेट नेटवर्क की स्पीड बहुत ही खराब आती हो जिसके कारण मेरे को कई काम करने में परेशानियां होती हैं कृपया आपसे निवेदन है कि मेरे गाव में इंटरनेट नेटवर्क की समस्या को दूर किया जाए मेरे घर में 8 जिओ के सिम का प्रयोग किया जाता है सभी को इंटरनेट स्पीड की समस्या है शुरू में स्पीड अच्छी होने की वजह से मैंने व मेरे परिवार के सभी लोगों ने जिओ सिम का प्रयोग किया परंतु अब इंटरनेट स्पीड की समस्याएं दिन पर दिन खराब होती चली जा रही है क्या हम अपने सभी सिमों को पोर्ट करने के लिए मजबूर हो रहे हैं कृपया इस समस्या का निवारण करने का कष्ट करें धन्यवाद

reply

my jio sim closed and i want to reopen

mujhe mera jio sim chahiye jo band kar di gayi hai

Deactivate Call forwarding

Please deactivate my call forwarding.

Poor network problem

मैं यहां पंच सील नगर कॉलोनी पीलीभीत बायपास रोड बरेली मैं रहता हूं मेरे यहां इंटरनेट नेटवर्क की स्पीड बहुत ही खराब आती हो जिसके कारण मेरे को कई काम करने में परेशानियां होती हैं कृपया आपसे निवेदन है कि मेरे कॉलोनी में इंटरनेट नेटवर्क की समस्या को दूर किया जाए मेरे घर में 7 जिओ के सिम का प्रयोग किया जाता है सभी को इंटरनेट स्पीड की समस्या है शुरू में स्पीड अच्छी होने की वजह से मैंने व मेरे परिवार के सभी लोगों ने जिओ सिम का प्रयोग किया परंतु अब इंटरनेट स्पीड की समस्याएं दिन पर दिन खराब होती चली जा रही है क्या हम अपने सभी सिमों को पोर्ट करने के लिए मजबूर हो रहे हैं कृपया इस समस्या का निवारण करने का कष्ट करें धन्यवाद

Network issue

Dear sir , I am vikash from sardarpura teh. Rajgarh didst. Churu rajasthan pincode 331305
Here network issue in jio sim . We have not internet speed for long time ( about 2 or 3 months) all villager face this problem and we can't make call . All user are in difficulty please solve our problem.

MNP

Due to some document issue my mobile number can't be ported can you tell me how to do that?
I need emergency help now...

Sim card replace

Jio service center is not supported the customer

Network problem

Sir, I myself is u r customer since starting of jio net work at the (free) time it was ok, after that it is very-very horrible, I can't sustain now, my patience r finished. Sirf name (jio 4G sheeeeet kaam 2G ka b nahi hai).
This people's r making money that's all know we hv to take decision b..couz (mera paisa pure mehnat ka hai)..
I hv registered network complaint may time but no result ???
I don't want wast my time & money sorry...Jio..Sorry.

froud company

jio care cant solve problem of customers its automatically show that consumers are satisfy with his service. and the employees are always says that sir we are working on you issue. we cant say that how much time we take to resolve it and only say that "Is ke lie khed hai". and his head care cant received call of consumers. i lastly suggest people, friend,and our people cant believe in his service.

Jio network nhi he

Rawatbhata me jio ka tawer hi nhi he jio ka mobile lene ke bad bhi kisi kam ka nhi bkwas jio

Procedure to get International SIM

Kindly furnish the details to get International SIM and also let me know customer care contact number to speak with customer care personal so that I can get necessary support/help as and when required. Please do needful. Thanks.

Network problem

Sir, I myself is u r customer since starting of jio net work at the (free) time it was ok, after that it is very-very horrible, I can't sustain now, my patience r finished. Sirf name (jio 4G sheeeeet kaam 2G ka b nahi hai).
This people's r making money that's all know we hv to take decision b..couz (mera paisa pure mehnat ka hai)..
I hv registered network complaint may time but no result ???
I don't want wast my time & money sorry jio....sorry....

Always in emergency calls unable to connect

Please make it fast urgent

What a bad network jio

What a bad network jio offering currently! It used to be much better. I am thinking of switching my mobile connection to other operator.

jio TV not working

jio TV is not working properly. it does not showing me the zee TV it is just saying that unable to get server. do something about it.

Internet speed low

Internet speed is worst at panjab university, Sector 14, Chandigarh. Also connection problem is here. Sometimes, Not able to call to anyone because of network problem. please solve this issue as early as possible.

Network issu

Aaj se 6 mhine TK network nhe rhega bhartwada me , to jo plan hmne rcharch kiye uske paise waps milenge kya , or lyf ke mobail liy use karne ke liy uskya kya kare hum , hme conjumarme jana padega .

Regarding activation of no.

Sir I had already recharge with plan of 399.. payment is also successful.but still my no.is not activated.im calling to customer care too but unable to get connected..kindly do the needful..

Jio complaint

Sir 04/07/2018 se call dial Karne par turant call end ho jata hai aur na hi toll free number me phone lag Raha hai
Plz help me

Network issu

Sir please provide network 4g speed in our ariya...

Cricket plan reduce me

Sir
Iam from BOLESHA.Mohd myself jio customer i continuing last year.please reduce me jio cricket plan i was suffering this plans this plan is continnuing i quit jio membership please
Understand me.I like jio membership person don't leave me.i sincere request.
Please uderstood problem
Thanks

Network problem

Sir. Your JIO network is totally wastage from the last month I have complained for network issue but till date I got nothing changes in network and I can't contact please improve your network other we will reject your connection. Because we paid already lot of money for the connection. So please upgrade. And ask your team what's going on.

Change password of Jio WiFi Router

I am using Jio WiFi Router, someone using my wifi. Because morning itself I have received message 50% your data exhausted. Hence I have change password of my jio no.

Please help how can I change

Jio net

My Jio net is very slow why sir

I am not able to make/receive calls

Please resolve the issue at the earliest.Thanks

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