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RapiPay Customer Care No. 0120-6366 034

Updated on Monday, 25 May 2026 - 5:40pm
Organization: 
All India Number(s): 
  • 0120-6366 034 (For Customer Support, Mon-Sat, 10am-6pm)
  • 0120-6366 000 (For Complaint, Mon-Sat, 10am-6pm)
Website: 
Official Website
Android App: 
RapiPay Agent

Email

  • contact [at] rapipay [dot] com (For Contact Support)
  • support [at] rapipay [dot] com (For General Support)

Important Links

Regional Offices

Sr No. Location Address
1 Bangalore Vasundhara Complex, 7M-209, 3rd floor, 80 ft Road, HRBR Layout, Kalyan Nagar, Bangalore, Karnataka - 560043
2 Hyderabad Shangrila Plaza, No 104, 1st Floor, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500034
3 Kolkata Srishti Building, No. 12, Ho Chi Minh Sarani, Kolkata - 700071
4 Patna 307, 3rd Floor, Pandey Plaza, Exhibition Road, Patna, Bihar - 800001
5 Raipur Office no SO-07, 3rd floor, Magneto Offizo, Avinash Magneto the Mall, Labhandih Raipur, Chhattisgarh - 492001.

For Complaint

Level 1

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 8035394080, 7304199000 (Mon-Sat, 10am-6pm)
    Email: customercare [at] rapipay [dot] com
  • Your query will be resolved within 2 days.

Level 2

  • If your complaint is not resolved or you are not satisfied with the resolution provided at level 1 then you can contact to Nodal Grievance Redressal Officer at the details given below:
    Contact No.: 7304199000
    Email: lendingofficer [at] rapipay [dot] com
    Address: RapiPay Fintech Pvt. Ltd, A-8,
    8th Floor (Q-Tower), Sector-68, Noida - 201309
  • Your query will be resolved within 7 working days.

Level 3

  • If you complaint is still not resolved within 7 working days, then you can contact Grievance Officers at the details given below:
    Sr.No. Organization Contact No. Email Address
    1 RapiPay Fintech Pvt. Ltd 0120-6366034 lendingofficer [at] rapipay [dot] com A-8, 7 and 8th Floor (Q-Tower), Sector-68, Noida - 201309
    2 Capital India 011-49546000 grievance [at] capitalindia [dot] com 2nd Floor, DLF Centre, Sansad Marg, New Delhi -110001
    3 UGRO Capital Limited 022-68269135 grievance [at] ugrocapital [dot] com Equinox Business Park, Tower 3, Fourth Floor, Off BKC, LBS Road, Kurla, Mumbai - 400070
    4 ECL Finance Ltd 022-43428289 grievances [at] eclf [dot] com Tower 3, Wing ‘B’, Kohinoor City Mall, Kohinoor City, Kirol Road, Kurla (West), Mumbai - 400070
    5 Choice Finserv Private Limited 18002035193 grievances [at] choiceindia [dot] com 1st Floor, Plot No. 25, Sunder Nagar, Girdhar Marg Malviya Nagar, Jaipur - 302017
    6 Light Finance 079-41057862 grievanceredressal [at] lightfinance [dot] com 310, Pinnacle Business Park, Corporate Road, Prahladnagar, Ahmedabad - 380015
    7 Transactree Technologies Pvt. Ltd 8860628026 grievances [at] lendbox [dot] in L-92, second floor, above Punjab Woolen Co., Khasra NO 800, New Delhi - 110067
    8 Komac Investments and Finance Pvt. Ltd 022-48251858 compliance [at] kifpl [dot] com 106 Motalibai, Wadia building 1st Floor, 22-D S A Brelvi Road, Fort, Mumbai - 400001
    9 Ajivika Finance 0120-4317430 grievanceredressal [at] ajivikafinance [dot] in A-96, Sector-65, Noida, Uttar Pradesh - 201301
    10 Niyogin Fintech Limited 18002660266 noorallah [dot] charania [at] niyogin [dot] in Neelkanth Corporate IT Park 311/312n 3rd Floor Kirol Road, Vidyavihar(W), Mumbai - 400086
    11 BharatPe Capital 8851682895 grievances [at] bharatpecapital [dot] com Unit No. DPT-324, 3rd Floor, DLF Prime Towers, Plot No. F-79-80, Okhla Industrial Area, Phase-1, New Delhi-110020, India

Level 4

  • If your complaint still not resolved within 30 working days, then you can lodge your complaint through Non-Banking Financial Company (NBFC) Ombudsman Contact at the details given below:
    Contact No.: 022-23084121
    Email: dnbsmro [at] rbi [dot] org [dot] in
    Fax: 022-23099122
    Address: Department of Non-Banking Supervision,
    Mumbai Regional Office, 3rd Floor, Opp. Mumbai
    Central Railway Station, Byculla, Mumbai-400008

Office Addresses

Sr No. Office Address
(RapiPay Fintech Pvt. Ltd)
1 Registered Office 701, 7th Floor, Aggarwal Corporate Tower, Plot No. 23, District Centre, Rajendra Place, New Delhi-110008
2 Corporate Office RapiPay Fintech Pvt. Ltd, A-8, 8th Floor (Q-Tower), Sector-68, Noida-201309

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