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| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0771-2233400, 0771-2227621 |
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Chief Postmaster General | 0771-2233001 | cpmg_chh [at] indiapost [dot] gov [dot] in |
| 2 | Director Postal Services (HQ) Raipur | 0771-2534194 | dpschhattisgarh [at] indiapost [dot] gov [dot] in |
| 3 | Deputy Director of Accounts, Raipur | 0771-2273709 | ifa [dot] raipur [at] indiapost [dot] gov [dot] in |
| 4 | Director Postal Services(Mails & BD),Raipur | 0771-2273709 | ifa [dot] raipur [at] indiapost [dot] gov [dot] in |
| Sr No. | Division | Contact Number | |
|---|---|---|---|
| 1 | Bastar | 07782-222490 | supdt [dot] bastar [at] gmail [dot] com |
| 2 | Bilaspur | - | supdt [dot] bilaspur [at] gmail [dot] com |
| 3 | Durg | 0788-2261545 | dodurg [dot] cg [at] indiapost [dot] gov [dot] in |
| 4 | Raigarh | 07762-232557 | supdt [dot] raigarh [at] gmail [dot] com |
| 5 | Raipur | 0771-2880450 | supdt [dot] raipur [at] gmail [dot] com |
| 6 | RP | 0771-2882010 | rmsdorp [dot] cg [at] indiapost [dot] gov [dot] in |
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | RMS RP Division | 0771-2882010 | dormsrp [dot] cg [at] indiapost [dot] gov [dot] in | O/o the Superintendent, RMS ' RP' Dn, Raipur & PSD CG Circle, Raipur, 492009, 492009 |
| 2 | Accounts Officer | ifa [dot] raipur [at] indiapost [dot] gov [dot] in | O/o Director of Accounts (Postal), PSD Building, 1st floor, Tikrapara, Raipur, 492001 | |
| 3 | AD-I | 0771-2234591 | adps1 [dot] co [dot] cg [at] indiapost [dot] gov [dot] in | O/o CPMG CG Circle,2nd floor, GPO Building, Raipur, Jaistambh Chowk, 492001 |
| 4 | AD-II | 0771-2227621 | adps2co [dot] cg [at] indiapost [dot] gov [dot] in | O/o CPMG CG Circle,2nd floor, GPO Building, Raipur, Jaistambh Chowk, 492001 |
| 5 | AD-III | 0771-2537301 | adps3co [dot] cg [at] indiapost [dot] gov [dot] in | O/o CPMG CG Circle,2nd floor, GPO Building, Jaistambh Chowk, Raipur, 492001 |
| 6 | AD-IV | 0771-2236388 | adps4co [dot] cg [at] indiapost [dot] gov [dot] in | O/o CPMG CG Circle,2nd floor, GPO Building, Jaistambh Chowk, Raipur, 492001 |
| 7 | A.O. O/o | 0771-2234376 | aoraipur [dot] cg [at] indiapost [dot] gov [dot] in | O/o CPMG CG Circle,2nd floor, GPO Building, Jaistambh Chowk, Raipur, 492001 |
| 8 | SSPOs Raipur Division | 0771-2880450 | doraipur [dot] cg [at] indiapost [dot] gov [dot] in | 1st floor, Raipur Ganj Post Office Building,, Railway station Road, Raipur 492009, |
| 9 | SSPOs Durg Division | 0788-2267675 | dodurg [dot] cg [at] indiapost [dot] gov [dot] in | Durg Division, Civic Centre Bhilai- 491001, |
| 10 | SPOs Bilaspur Division | 07752-250075 | dobilaspur [dot] cg [at] indiapost [dot] gov [dot] in | Bilaspur Division, 1st floor, Head Post Office Building, Rajendra Nagar, Nehru Chowk, Bilaspur |
| 11 | SPOs Raigarh Division | 07762-232380 | doraigarh [dot] cg [at] indiapost [dot] gov [dot] in | Raigarh Division, Kotra Road, Postal Colony, Raigarh- 496001, |
| 12 | SPOs Bastar Division | 07782-225489 | dobastar [dot] cg [at] indiapost [dot] gov [dot] in | Bastar Division,2nd floor, Head Post Office Building ,Jagdalpur - 494001, |
| 13 | SRM, RP Division | 0771-2882010 | dormsrp [dot] cg [at] indiapost [dot] gov [dot] in | RP Division,2nd floor Ganj Post Office Building, Railway station Road. Raipur- 492009 |
| 14 | Sr.PM GPO | 0771- 2234577, 0771- 2227210 | raipurho [at] indiapost [dot] gov [dot] in | 1st floor GPO Building, Jaistambh Chowk, Raipur -492001 |
| 15 | SPOs Sarguja Division | 07774-299210 | dosurguja [dot] cg [at] indiapost [dot] gov [dot] in | Sarguja Division, 1st floor, Ambikapur Head Post Offices Building, Surguja - 497001 |
| Level | Whom to Contact |
|---|---|
| 1 | Postmaster / In-charge of the Post Office where the transaction has taken place. |
| 2 | Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. |
| 3 | The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. |
| Sr. No. | Complaint | Designation | Contact No. | Address | |
|---|---|---|---|---|---|
| 1 | Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. | Public Grievance | PG Division: 011-23036397 Director(PG): 011-23096151, 011-23036814, Dy.General Manager(SP/BP): 011-23096075 , ADG (IM): 011-23096112, DDG (PG): 011-23096087 |
i) (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel. |
|
| 2 | Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. | Deputy Director General (PG & OA) | 011-23096087 | ddgpg [at] indiapost [dot] gov [dot] in | Dak Bhavan, Sansad Marg, New Delhi-110001. |
| 3 | All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. | Chief General Manager (PLI), PLI Directorate | 011-24672461 | cgmplidte [at] gmail [dot] com | Chanakya Puri, New Delhi-110021. |
| 4 | Pension matters of postal employees and matters relating to Gramin Dak Sevaks | Deputy Director General (Establishment) | Dak Bhavan, Sansad Marg, New Delhi-110001. |
| Sr No. | Unit | Designation | Contact No. | |
|---|---|---|---|---|
| 1 | Circle Office | CPMG | 0771-2233400 | cpmg_chh [at] IndiaPost [dot] gov [dot] in |
| 2 | Circle Office | DPS | 0771-2534194 | dpschhattisgarh [at] IndiaPost [dot] gov [dot] in |
| 3 | Circle Office | Astt Director | 0771-2234591 | adps1co [dot] cg [at] indiapost [dot] gov [dot] in |
| 4 | Circle Office | Astt Director(Mails & SB) | 0771-2227621 | adps2co [dot] cg [at] indiapost [dot] gov [dot] in |
| 5 | Circle Office | Astt Director (BD) | 0771-2537301 | adps3co [dot] cg [at] indiapost [dot] gov [dot] in |
| 6 | Circle Office | Astt Director (Technology/PLI/IPPB) | 0771-2236388 | adps4co [dot] cg [at] indiapost [dot] gov [dot] in |
| 7 | Circle Office | Accounts Officer | 0771-2234376 | |
| 8 | DA(P) | Director (Accounts) | 0771-2273709 | |
| 9 | Raipur | SSPOs | 0771-2880450 | doraipur [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] raipur [at] gmail [dot] com |
| 10 | Raipur | ASP (HQ) | 0771-2880438 | |
| 11 | Raipur | ASP (T) | 0771-2880428 | |
| 12 | Raipur | CI | 0771-2880427 | |
| 13 | Raipur HO | Sr Postmaster | 0771-2234577 | raipurho [at] indiapost [dot] gov [dot] in , srpm [dot] raipurho [at] gmail [dot] com |
| 14 | Raipur HO | Deputy Postmaster | 0771-2227210 | |
| 15 | Raipur HO | NSH | 0771-2233890 | |
| 16 | 'RP' RMS | SRM | 0771-2882010 | rmsdoRP [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] rms [at] gmail [dot] com |
| 17 | 'RP' RMS | ASRM | 0771-2882011 | |
| 18 | PSD | Supdt PSD | 0771-2273674 | psdraipur [dot] cg [at] indiapost [dot] gov [dot] in |
| 19 | PSD | Manager PSD | 0771-2273678 | |
| 20 | Durg | SSPOs | 0788-2261675 | dodurg [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] durg [at] gmail [dot] com |
| 21 | Durg | ASP (HQ) | 0788-2261545 | |
| 22 | Durg | ASP (T) | 0788-2275240 | |
| 23 | Durg | CI | 0788-2261004 | |
| 24 | Bilaspur | SPOs | 07752-250075 | dobilaspur [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] bilaspur [at] gmail [dot] com |
| 25 | Bilaspur | ASP (HQ) | 07752-250166 | |
| 26 | Bilaspur | ASP (T) | 07752-251695 | |
| 27 | Bilaspur | CI | 07752-250201 | |
| 28 | Raigarh | SPOs | 07762-232380 | doraigarh [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] raigarh [at] gmail [dot] com |
| 29 | Raigarh | ASP (HQ) | 07762-232557 | |
| 30 | Raigarh | ASP (T) | 07762-232594 | |
| 31 | Raigarh | CI | 07762-235242 | |
| 32 | Bastar | SPOs | 07782-225489 | dobastar [dot] cg [at] indiapost [dot] gov [dot] in , supdt [dot] bastar [at] gmail [dot] com |
| 33 | Bastar | ASP (HQ) | 07782-222490 |
Raipur GPO
Ganeshram Nagar, Raipur,
Chhattisgarh 492001
Contact No.: 0771-2233400,
0771-2534194