Raheja QBE General Insurance Customer Care No. 1800 102 7723

Toll free Number(s): 
  • 1800 102 7723 (Customer Support, Mon-Sat 9am-8pm)
All India Number(s): 
  • 022-4171 4949 (Senior citizen claim/grievance)
  • 022-4171 5050 (For Service)

IVRS Menu No. 1800 102 7723

Select your preferred language (English/Hindi)

  • Press 1 : To intimate a claim or status your claim
  • Press 2 : If you wish to buy a new policy or renew existing policy
  • Press 3 : For policy related services
  • Press 4 : Sourcing partners
  • Press 9 : For road side assistance

Emails

  • customercare [at] rahejaqbe [dot] com (For All Service Related Requests)
  • seniorcitizencare [at] rahejaqbe [dot] com (For senior citizens insurance claim)
  • partners [at] rahejaqbe [dot] com (For Agent Complaints)

Important Links

Health Claim

TPA Details Number Email Address
Medi Assist 1800 4259 449 info [at] mediassistindia [dot] com 4th Floor, Aarpee Chambers,
Shagbaug, Off Andheri-Kurla Road,
Next To Times Square, Marol,
Andheri East, Mumbai,
Maharashtra 400059
IBC Knowledge Park,
Tower D, 4th Floor,
Bannerghatta Main Rd,
4/1, Bengaluru,
Karnataka 560029
Paramount 022-66620808 contact [dot] phs [at] paramounttpa [dot] com Plot No. A-442,
Road No. 28, Ram Nagar,
M.I.D.C. Industrial Area,
Wagle Estate, Thane West
Pin Code – 400604
Plot No. A-442,
Road No. 28, Ram Nagar,
M.I.D.C. Industrial Area,
Wagle Estate, Thane West
Pin Code – 400604

Grievance Redressal

Step 1 :

  • Call at: 1800-102-7723,
  • Monday to Saturday from 9 AM to 8 PM,
  • email: customercare [at] rahejaqbe [dot] com
  • Address: Raheja QBE General Insurance Company,
    Ground Floor, Procter and Gamble Plaza,
    Cardinal Gracious Rd, Chakala,
    Andheri East, Mumbai,
    Maharashtra 400099.

Step 2 :

If customer are not satisfied with the response received and need further assistance, please email Grievance Redressal Officer
at complaintsofficer [at] rahejaqbe [dot] com or call at: 022-41714991

Step 3 :

If even this leaves customer dissatisfied, Kindly email Head Grievances at grievancehead [at] rahejaqbe [dot] com

Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then customer can approach the Office
of the Insurance Ombudsman.

Grievance Redressal Office details

Location Grievance Redressal
Officer – Retail
Grievance Redressal
Officer – Commercial
Address
Ahmedabad Name: Rahul Ajabiya
Email: Rahul [dot] Ajabiya [at] rahejaqbe [dot] com
Name: Sangitha Jamble
Email: sangitha [dot] jamble [at] rahejaqbe [dot] com
Swastik Business Center, 706,
Sakar – 3, Near Income Tax Office,
Ashram Road, Ahmedabad,
Pin Code - 380014
Bangalore Name: Anand GS
Email: Anand [dot] GS [at] rahejaqbe [dot] com
Name: Jai Prakash
Email ID: jai [dot] prakash [at] rahejaqbe [dot] com
H.M. Geneva House,
Unit #201, 2nd Floor,
Cunningham Road, Bengaluru,
Karnataka, Pin code – 560052
Landmark - (Above KFC,
Next to Fortis Hospital)
Chennai Name: Sridhar M
Email: sridhar [dot] M [at] rahejaqbe [dot] com
Name: Srinivasan Rangarajan
Email: srinivasan [dot] rangarajan [at] rahejaqbe [dot] com
200/1/02, Rathna Complex,
1st Floor, Peters Road,
Royapettah, Chennai,
Pin code – 600014
Noida Name: Gaurav Bhardwaj
Email: gaurav [dot] bhardwaj [at] rahejaqbe [dot] com
Name: Anish Gupta
Email: anish [dot] gupta [at] rahejaqbe [dot] com
FF- 421, 4th Floor,
Wave silver Tower,
Noida SEC 18,
Opposite to metro station,
Pin code -201301
Hyderabad Name: VSN Varma
Email ID: VSN [dot] Varma [at] rahejaqbe [dot] com
Name: Avinash Singaraju
Email ID: Avinash [dot] singaraju [at] rahejaqbe [dot] com
Office No. 216, DBS Business Centre,
DBS House, 43-46, Sardar Patel Road,
Secunderabad , Hyderabad 500003
Jaipur Name: Rahul Lodha
Email ID: rahul [dot] lodha [at] rahejaqbe [dot] com
Name: Vishal Tiwari
Email ID: Vishal [dot] Tiwari [at] rahejaqbe [dot] com
3rd Floor, 312, Corporate Park,
Ajmer Road, Gopalbari, Jaipur,
Rajasthan, Pin code – 302006
Mumbai Name: Sudheer Soni
Email: Sudheer [dot] Soni [at] rahejaqbe [dot] com
Name: Sangitha Jamble
Email: sangitha [dot] jamble [at] rahejaqbe [dot] com
Ground Floor,
Procter and Gamble Plaza,
Cardinal Gracious Rd,
Chakala, Andheri East,
Mumbai, Maharashtra 400099
Nasik Name: Amar Nivrutti Panhale
Email: amar [dot] panhale [at] rahejaqbe [dot] com
Name: Amar Nivrutti Panhale
Email: amar [dot] panhale [at] rahejaqbe [dot] com
Flat No - 01 A,
Shivam Apartment,
Trimbak Road,
Mahatma Nagar,
Near ABB Circle,
Nashik, Pin code - 422007
Pune Name: Mehmood Qureshi
Email: Mehmood [dot] Qureshi [at] rahejaqbe [dot] com
Name: Ameya Kane
Email: ameya [dot] kane [at] rahejaqbe [dot] com
Global Trade Centre,
1/1 Rambaug Colony,
L.B.S Marg, Navi Peth,
Pune, Pin code – 411030
Delhi Name: Gaurav Bhardwaj
Email ID: gaurav [dot] bhardwaj [at] rahejaqbe [dot] com
Name: Vishal Tiwari
Email ID: Vishal [dot] Tiwari [at] rahejaqbe [dot] com
Statesman House, 4th Floor,
Statesman House, Barakhamba Road
Connaught Place, New Delhi,
New Delhi, Delhi, 110001

Details of Nodal Officer for MACT/TP Claims

State Name Zone Nodal Officer Name Email Address
Haryana North Mr. Rajesh Tiwari legalclaims [at] rahejaqbe [dot] com Raheja QBE General Insurance Company Ltd.,
FF - 421, 4th Floor, Wave silver Tower,
Noida Sector 18, Gautam Buddh Nagar,
Uttar Pradesh, Pin code - 201301
Himachal
Pradesh
Jammu and
Kashmir
Ladakh
Delhi/NCR
Punjab
Uttar Pradesh
Uttarakhand
Arunachal
Pradesh
East Mr. Rajesh Tiwari legalclaims [at] rahejaqbe [dot] com Raheja QBE General Insurance Company Ltd.,
FF - 421, 4th Floor, Wave silver Tower,
Noida Sector 18, Gautam Buddh Nagar,
Uttar Pradesh, Pin code - 201301
Assam
Bihar
Jharkhand
Manipur
Meghalaya
Mizoram
Nagaland
Odisha
Sikkim
Tripura
West Bengal
Chhattisgarh West Mr. Ankit Jalan legalclaims [at] rahejaqbe [dot] com Raheja QBE General Insurance Company Ltd.,
Ground Floor, P & G Plaza,
Cardinal Gracious Road, Chakala,
Andheri (East) 400099
Goa
Gujrat
Madhya
Pradesh
Maharashtra
Rajasthan
Andhra
Pradesh
South Mr. Manikandan K legalclaims [at] rahejaqbe [dot] com Raheja QBE General Insurance Co. Ltd,
No. 200/1/02, Rathna Complex,
1st Floor, Peter Road, Royapettah,
Chennai -600014
Karnataka
Kerala
Telangana
Tamil Nadu
and Puducherry

Registered Office

Fulcrum, 501 & 502, A wing,
5th Floor, International Airport project road,
Sahar, Andheri East, Mumbai-400059

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