Follow us on: 
Patna GPO Contact No.
Updated on Friday, 30 January 2026 - 11:41am
Email
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (Customer Support, 9am-6pm Mon-Sat)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- cpmg_bhr [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 0612-2220207 |
Bihar Circle
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Chief Postmaster General | 0612-2225051 | cpmg_bhr [at] indiapost [dot] gov [dot] in | Bihar Circle |
| 2 | Post Master General | 0621-2282593 | pmg_muzaffarpur [at] indiapost [dot] gov [dot] in | North Region, Muzaffarpur Bihar Circle |
| 3 | Post Master General | 0612-2225119 | pmg_bhagalpur [dot] br [at] indiapost [dot] gov [dot] in | Bhagalpur Region, Bihar Circle |
| 4 | DPS Bhagalpur Region | 0612-2201153 | dpseastregionbhagalpur [at] gmail [dot] com | Bhagalpur Region Bihar Circle |
| 5 | Director Postal Services | 0612-2225019 | dpspatna [at] indiapost [dot] gov [dot] in | Muzaffarpur, Bihar Circle |
| 6 | Director, Postal Training Centre | 06272-246191 | dptc_darbhanga [at] indiapost [dot] gov [dot] in | Darbhanga Bihar Circle |
| 7 | General Manager (Finance) | 0612-2204450, 0612-2203154 | dappatna [at] indiapost [dot] gov [dot] in | Bihar Circle |
| 8 | SE (Civil) | 0612-2224446 | scpccpatna [at] gmail [dot] com | Patna- 800001, Bihar Circle |
Officers Directory
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | AD ( FS) | 0612-2223359 | adfspatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle,Patna |
| 2 | admplipatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna | ||
| 3 | AD (Mails) | admailpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna | |
| 4 | AD (P.G.) | adpgbihar [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna | |
| 5 | AD (Bldg) | 0612-2226554 | adbuildingpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 6 | AO ICO(SB) | 0612-2226859 | aoicosb [dot] bihar [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 7 | Vigilance Officer | vocopatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna | |
| 8 | Sr. of Post Offices | 0621-2282532 | ssposmuz [at] gmail [dot] com | Post Offices, Muzaffarpur Division,Muzaffarpur |
| 9 | AD ( Rectt.) | 0612-2207320 | adrecruitmentbihar [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 10 | SPOs | 06226-250235 | spostsitamarhi [at] gmai [dot] com | Sitamarhi Division Sitamarhi |
| 11 | AD ( Wlf) | 0612-2200778 | adwlfpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 12 | AAO ( Budget) | 0612-2236903 | aaobudgetpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 13 | AAO ( Acctts) | 0612-2200778 | adpcpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 14 | AD ( Official Language) | 0612-2200778 | adwlfpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 15 | AD (Estt.), | 0612-2226930 | adpcopatna [at] gmail [dot] com | O/o the CPMG,Bihar Circle, Patna. |
| 16 | AD (P) | 0612-2226930 | adpcopatna [at] gmail [dot] com | O/o the CPMG,Bihar Circle, Patna. |
| 17 | SPOs | 06272-246195 | spodarbhanga [dot] dop [at] gmail [dot] com | Darbhanga Division, Darbhanga |
| 18 | AD (BD) | 0612-2226395 | adbdpatna [at] gmail [dot] com | O/o Chief PMG, Bihar Circle, Patna |
| 19 | AD (LC.) | 0612-2226930 | adlcpatna [at] gmail [dot] com | O/o the CPMG,Bihar Circle, Patna. |
| 20 | Spos | 06154-242496 | Spostsiwan [at] gmail [dot] com | Spos, Siwan Division ,Siwan |
| 21 | AD (Staff) | 0612-2225148 | adsrcopatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna |
| 22 | Executive Engineer (Civil) | eepcdpatna [at] gmail [dot] com | Postal Civil Division, Patna | |
| 23 | SPOs | 06254-240188 | sposbettiah [at] gmail [dot] com | West Champaran Division Bettiah |
| 24 | AD-l (Legal & Bldg.) | 0641-2405666 | ad1bhagalpur [at] gmail [dot] com | O/o the PMG East Region, Bhagalpur |
| 25 | SPOs | 06276-222376 | divisionspostmadhubani [at] gmail [dot] com | Madhubani Division, Madhubani |
| 26 | SSPOS | 06152-232204 | sspossaran [at] gmail [dot] com | Saran Division, Chapra |
| 27 | AD-ll (Staff & Mails) | 0641-2405666 | ad2bhagalpur [at] gmail [dot] com | O/o the PMG East Region, Bhagalpur |
| 28 | AD-lll (Inv & Vig.) | 0641-2405666 | ad3bhagalpur [at] gmail [dot] com | O/o the PMG East Region, Bhagalpur |
| 29 | SPOs | 06252-232667 | sposmotihari [at] gmail [dot] com | Champaran Dn, Motihari |
| 30 | SPOs | 06243-222559 | spobegusarai [at] gmail [dot] com | Begusarai Dn. |
| 31 | AD(Technical) | adtechnical [at] gmail [dot] com | O/o the CPMG, Bihar Circle, Patna | |
| 32 | SPOs | 06454-242518 | spopurnea [at] gmail [dot] com | Purnea Dn. |
| 33 | AD ( Technology) | 0612-2223359 | adtechpatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle,Patna |
| 34 | SPOs | 06478-223575 | sposaharsa [at] gmail [dot] com | Saharsa Division. |
| 35 | AD ( PMU) | 0612-2223359 | adpmupatna [at] gmail [dot] com | O/o the CPMG, Bihar Circle,Patna |
| 36 | SPOs | spokatihar [at] gmail [dot] com | Katihar Division | |
| 37 | Assistant Director-I | pmgnorthbihar [at] gmail [dot] com | O/o the PMG (N), Muzaffarpur | |
| 38 | Assistant Director-II | pmgnorthbihar [at] gmail [dot] com | O/o the PMG (N), Muzaffarpur | |
| 39 | Assistant Director-III | pmgnorthbihar [at] gmail [dot] com | O/o the PMG (N) Muzaffarpur | |
| 40 | Account Officer | pmgnorthbihar [at] gmail [dot] com | O/o the PMG (N) Muzaffarpur | |
| 41 | SPOs | 0641-2421126 | sposbhagalpur [at] gmail [dot] com | Bhagalpur Dn. |
| 42 | SPOs | 06274-222324 | spossamastipur [at] gamil [dot] com | Samastipur Divison Samastipur 848101 |
| 43 | SPOs | 06344-222773 | sposmunger [at] gmail [dot] com | Munger Dn. |
| 44 | of Post Offices | 06186-223162 | sposaurangabad [at] gmail [dot] com | Post Offices, Aurangabad Dn., Aurangabad |
| 45 | Post Offices | 06182-239820, | sposara [at] gmail [dot] com | Post Offices, Bhojpur Dn., Ara |
| 46 | Accounts Officer | 0612-2203154, 0612-2999818 | dappatna [at] indiapost [dot] gov [dot] in | O/o the GM (F), PAO Bihar Circle |
| 47 | Accounts Officer | 0612-2203154, 0612-2202049 | dappatna [at] indiapost [dot] gov [dot] in | O/o the GM (F), PAO Bihar Circle |
| 48 | Assistant Engineer | aepesdpatna [at] gmail [dot] com | Postal Electrical Sub-Dn., Patna | |
| 49 | Manager, MMS | mms34048 [at] gmail [dot] com | MMS, Patna | |
| 50 | PSD | 0612-2225885 | supdtpsdpatna [at] gmail [dot] com | PSD, Patna |
| 51 | Sr. of Post Offices | 0631-2222808 | ssposgaya [at] gmail [dot] com | Post Offices, Gaya Dn., Gaya |
| 52 | of Post Offices | 06224-272262 | sposvaishali [at] gmail [dot] com | Post Offices, Vaishali Dn., Hajipur |
| 53 | Sr. of Post Offices | 0612-2677260 | dopatna [dot] br [at] indiapost [dot] gov [dot] in | Post Offices, Patna Dn., Patna |
| 54 | of Post Offices | 06184-222272 | dorohtas [dot] br [at] indiapost [dot] gov [dot] in | Post Offices, Rohtas Dn., Sasaram |
| 55 | of Post Offices | spospatnasahib [at] gmail [dot] com | Post Offices, Patna Sahib Division., Patna | |
| 56 | SPOs | 06112-232017 | sposnalanda [at] gmail [dot] com | Nalanda Division. |
| 57 | SPOs | 06324-215806 | sposnawada [at] gmail [dot] com | Nawada Division |
| 58 | Sr. Supdt. | 0612-2677397 | rmsdoPT [dot] br [at] indiapost [dot] gov [dot] in | RMS PT Dn., Patna |
| 59 | Chief Postmaster | 0612-2224150 | cpmpatnagpo [at] indiapost [dot] gov [dot] in | Patna GPO, Patna-800001 |
| 60 | RMS C Division | 0631-2228134 | rmsdoc [dot] br [dot] [at] indiapost [dot] gov [dot] in | RMS C Division, Gaya |
| 61 | RMS NB Division | 06274-222332 | rmsdonb [dot] br [dot] [at] indiapost [dot] gov [dot] in | RMS NB Division, Samastipur |
| 62 | RMS U Division | 0621-2214250 | rmsdou [dot] br [dot] [at] indiapost [dot] gov [dot] in | RMS U Division, Muzaffarpur |
| 63 | Assistant Director (Admn) | 06272-246147 | ptcdarbhanga [at] gmail [dot] com | PTC Darbhanga, Darbhanga |
Division Contact Details
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Aurangabad(Bihar) | sposaurangabad [at] gmail [dot] com | |
| 2 | Begusarai | spobegusarai [at] gmail [dot] com | |
| 3 | Bhagalpur | 0641-2303320 | sposbhagalpur [at] gmail [dot] com |
| 4 | Bhojpur | 06182-234319 | sposara [at] gmail [dot] com |
| 5 | Darbhanga | 06272-246195 | dodarbhanga [dot] br [at] indiapost [dot] gov [dot] in |
| 6 | East Champaran | 06252-232667 | doeastchamparan [dot] br [at] indiapost [dot] gov [dot] in |
| 7 | Gaya | ssposgaya [at] gmail [dot] com | |
| 8 | Katihar | spokatihar [at] gmail [dot] com | |
| 9 | Madhubani | domadhubani [dot] br [at] indiapost [dot] gov [dot] in | |
| 10 | Monghyr | 06344-222773 | domunger [dot] br [at] indiapost [dot] gov [dot] in |
| 11 | Muzaffarpur | 0621-2282532 | domuzaffarpur [dot] br [at] indiapost [dot] gov [dot] in |
| 12 | Nalanda | 06112-232019 | sposnalanda [at] gmail [dot] com |
| 13 | Nawadha | sposnawada [at] gmail [dot] com | |
| 14 | Patna | 0612-2677260 | sspospatna4 [at] gmail [dot] com |
| 15 | Patna GPO | 0612-2224150 | cpmpatnagpo [at] indiapost [dot] gov [dot] in |
| 16 | Patna Sahib | 0612-2677020 | spospatnasahib [at] gmail [dot] com |
| 17 | Purnea | 06454-242518 | dopurnea [dot] br [at] indiapost [dot] gov [dot] in |
| 18 | RMS C Division | 0631-2228134, 0631-2220843 | srmrmsc [at] gmail [dot] com , rmsdoc [dot] br [at] indiapost [dot] gov [dot] in |
| 19 | RMS NB Division | 06274-222332 | rmsdonb [dot] br [at] indiapost [dot] gov [dot] in |
| 20 | RMS PT Division | 0612-2677397 | ssrmpt [at] gmail [dot] com , rmsdopt [dot] br [at] indiapost [dot] gov [dot] in |
| 21 | RMS U Division | 0621-2214250 | rmsdou [dot] br [at] indiapost [dot] gov [dot] in |
| 22 | Rohtas | 06184-222272 | dorohtas [dot] br [at] indiapost [dot] gov [dot] in |
| 23 | Saharsa | sposaharsa [at] gmail [dot] com | |
| 24 | Samastipur | 06274-222324 | dosamastipur [dot] br [at] indiapost [dot] gov [dot] in |
| 25 | Saran | dosaran [dot] br [at] indiapost [dot] gov [dot] in | |
| 26 | Sitamarhi | 06226-250950 | spostsitamarhi [at] gmail [dot] com |
| 27 | Siwan | mrityunjaydop [at] gmail [dot] com | |
| 28 | Vaishali | 06224-272262 | onlinegdshelpline [at] gmail [dot] com |
| 29 | West Champaran | 06254-230189 | sposbettiah [at] gmail [dot] com |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Bihar Circle using the details given below:
Contact No.: 0612-2230082, 0612-2220207,
Postal Life Insurance complaints:18003456107
Email: cpmg_bhr [at] indiapost [dot] gov [dot] in
Address: Patna GPO Complex, Patna - 800001. - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the & details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
General Post Office (GPO), Patna
Veerchand Patel Road Area,
Patna, Bihar 800001
Parent Article:
