One Credit Card Customer Care No. 1800 210 9111

Level 1

• If you have any query/complaint you can call at 18002109111 or email at help [at] getonecard [dot] app .
• You can also lodge your complaint through the contact number or email ID given below:
  

  Sr No.	Bank Name	Contact No.	Email
  1	CSB Bank	18002679111	csbone [at] getonecard [dot] app
  2	Indian Bank	18002674111	indianbankone [at] getonecard [dot] app
  3	BOBCARD	18002687111	bobcardone [at] getonecard [dot] app
  4	SIB Bank	18002109111	help [at] getonecard [dot] app
  5	Federal Bank	18002683111	fedone [at] getonecard [dot] app
  6	SBM Bank	18002092111	sbmone [at] getonecard [dot] app

Level 2

• If you are not satisfied, then you can contact to the Grievance Officer /Principal Nodal Officer /Customer Care Executive:
  Email: grievances [at] getonecard [dot] app (Same For All)
  Address: FPL Technologies Pvt. Ltd., West Bay, Survey No. 278,
  Hissa No. 4/3 Pallod Farm, Phase II, Baner, Taluka Haveli
  Baner Gaon, Pune - 411045, Maharashtra - India
  

  Sr No.	Bank Name	Designation	Contact No.	Email
  1	BOB Card	Grievance Officer	18002687111, 022-69753600	escalations [at] bobcard [dot] co [dot] in , onecard [at] bobcard [dot] co [dot] in
  2	CSB Bank	Grievance Officer	18002669090	customercare [at] csb [dot] co [dot] in , csbone [at] getonecard [dot] app
  3	Federal Bank	Principal Nodal Officer	0484-2626366	grievanceescalations [at] federalbank [dot] co [dot] in , support [at] federalbank [dot] co [dot] in
  4	IDFC FIRST Bank	Head/Senior Customer Care	18002099771	head [dot] customerservice [at] idfcfirstbank [dot] com , pno [at] idfcfirstbank [dot] com
  5	SBM Bank	Customer Care	18001033817, 022-43028888	customercare [at] sbmbank [dot] co [dot] in , nodal [dot] officer [at] sbmbank [dot] co [dot] in
  6	South Indian Bank	Nodal Officer	-	grievances [at] fplabs [dot] tech , nodalofficer [at] fplabs [dot] tech
  7	Indian Bank	Nodal Officer	-	nodalofficer [at] indianbank [dot] co [dot] in

• Your query will be resolved within 30 days.

Level 3

• If your complaint is not resolved within one month, you can lodge your complaint online through the Complaint Management System (CMS) Portal .