Navi General Insurance Customer Care No. 1800 123 0004

Organization:

naviinsurance.com

Toll free Number(s):

1800 123 0004 (For Customer Support, 9:30am-6:30pm)

All India Number(s):

81475 44555 (For Navi Insurance Related Support, Registered Mobile Number Only, 7am-10pm)
74060 12341 (For Health Related Claims)

Website:

Official Website

iOS App:

Navi: UPI, Insurance & Loans

Android App:

Navi: UPI, Insurance & Loans

Email

help [at] navi [dot] com (For Helpdesk Support)
insurance [dot] help [at] navi [dot] com (For General Query)

Important Links

For Claim

For any query/complaint, you can contact at the details given below:

Sr No.	Claim	Contact No.	Email
1	Motor Own Damage Claim	7406012341	motorclaims [at] navi [dot] com
2	Third-Party Claim	18001230004	navilegalclaims [at] navi [dot] com
3	Standard Fire & Special Perils Claim	18001230004	insurance [dot] help [at] navi [dot] com
4	Retail and Group Health Claim	7406012341	claim [dot] help [at] navi [dot] com
5	Group Critical Illness or Personal Accident	18001230004	mycare [at] navi [dot] com
6	Contractor's All Risk Claim	18001230004	insurance [dot] help [at] navi [dot] com

You can also initiate a claim through Navi App or you can fill this Claim Forms given below:
For more information, please read .

Third Party Administrator (TPA) Contact Details

Sr No.	State	Name	Contact No.	Email	Address
1	Telangana	Family Health Plan Insurance TPA Limited	18004254033	info [at] fhpl [dot] net	No. 8-2-269/A/2-1 to 6, 2^nd Floor, Srinilaya Cyber Spazio, Road No. 2, Banjara Hills
2	Karnataka	Medi Assist Insurance TPA Services	1800-2089449	info [at] mediassist [dot] in	Tower D, 4^th Floor, IBC Knowledge Park, 4/1 Bannerghatta Road
3	Maharashtra	Paramount Health Services & Insurance TPA Pvt. Ltd.	022-66620808	contact [dot] phs [at] paramounttpa [dot] com	Plot No. A-442, Road No. 28, Ram Nagar, M.I.D.C. Industrial Area, Wagle Estate, Thane West
4	Haryana	Vipul MedCorp Insurance TPA Pvt. Ltd.	9311986304	infor [at] vipulmedcorp [dot] com	515, Udyog Vihar, Phase 5

For Complaint

Level 1:

For any query/complaint, you can contact at the details given below:
Contact No.: 18001230004 (9:30am-6:30pm), 8147544555 (7am-10pm)
Email: insurance [dot] help [at] navi [dot] com , seniorcare [at] navi [dot] com (Senior Citizens)

Level 2:

If your query is not resolved, you can mail to the Manager at manager [dot] customerexperience [at] navi [dot] com , head [dot] customerexperience [at] navi [dot] com .

Level 3:

If your query is still not resolved, then you can contact to the Grievance Redressal Officers (GRO) at the details given below:

Branch	Name	Contact Detail	Address
Registered Office	Koushik Sangiri	8147544555, gro [at] navi [dot] com	Navi General Insurance Limited, Vaishnavi Tech Square, 10^th Floor, Iballur Village Taluk, Bagalur, Begur, Bengaluru - 560102
Mumbai Branch	Ms. Seema Ramesh Pise	seema [dot] ramesh [at] navi [dot] com	INNOV8, 8^th Floor, PAN Infotech, Sag Baug, Marol, Andheri East, Mumbai - 400059
Delhi Branch	Mr. Bahadur Singh	bahadur [dot] singh [at] navi [dot] com	OYO Workspaces India Pvt. Ltd, 44, 2^nd Floor, Regal Building, Connaught Place, Delhi - 110001

Your query will be resolved within 2 weeks.

Level 4:

If your complaint is still not resolved within 30 days, then you can lodge your complaint online through

Download Forms

Registered Office

Navi General Insurance Limited,
Vaishnavi Tech Square, 10^th Floor,
Iballur Village Taluk, Bagalur, Begur
Bengaluru, Karnataka 560102
Email: mycare [at] navi [dot] com