International Numbers:
+91 44 - 66217600 (Helpline No. For Outside India)
IVRS Menu: 1800 419 6500
- Press 1: To block or hotlist your card
- Press 2: To activate a new card
- Press 4: If you are the existing card holder
- Press 5: For transation security
Email
- creditcardsupport [at] kvbmail [dot] com (For Credit Card Query)
Note: For more information about KVB Bank credit card, please visit SBI Credit Card.
Important Links
Block Credit Card
If you want to block your credit card, then you can block through the following steps given below:
By Calling
- By Calling: Prefix local STD code Dial 39 02 02 02 (24*7) or 18601801290
By SMS
- SMS send BLOCK XXXX (Last 4 digit of your card number) to 5676791 from your registered mobile number.
Report Lost/Stolen Credit Card
To report lost/stolen credit card you can follow the steps given below:
Through website
- First Log in to your account on sbicard.com .
- Then Click on 'Report Lost/Stolen Card' under the 'Requests' tab on the left
- After that select the card number to report the lost card
- Then, If you want to get the credit card re-issued, then click on "Reissue Card"
- Lastly, Click 'Submit' .
Through App
- First Login to your account on SBI Card mobile app .
- Then, Tap on "Menu" at the top left hand and click on "Service Request "
- After that, Tap on "Report Lost/Stolen" card.
- Then, select the card number which is lost or stolen. If you want to reissue it, tap on "Reissue Card"
- Lastly, Click 'Submit' .
Grievance Redressal
- For any query/complaint, you can contact at 18004196500 or mail at creditcardsupport [at] kvbmail [dot] com or you can also fill this Complaint Form .
- If your query is not resolved, then you may also write on the address given below:
| Sr No. |
Department |
Address |
| 1 |
Head-Credit Card |
The Karur Vysya Bank Ltd, Credit card Cell,
Consumer Banking Department, 5th Floor, Elnet Software city,
Rajiv Gandhi Salai, Taramani, Chennai - 600113 |
| 2 |
Customer Care Cell |
The General Manager, Operations Department, The Karur
Vysya Bank Ltd., Central office, Erode Road, Karur, Tamil Nadu - 639002. |
- You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal .
Address
The Karur Vysya Bank Limited,
No. 20, Erode Road, Vadivel Nagar,
L.N.S., Karur - 639002.
Email: head [dot] creditcard [at] kvbmail [dot] com