Federal Bank Toll Free No. 1800 420 1199

Organization: 
Toll free Number(s): 
  • 1800 420 1199 (Phone Banking)
  • 1800 425 1199 (Phone Banking)
All India Number(s): 
  • 080-61991199 (Queries related to remittance- from abroad)
  • 0484-2626366 (Grievances)
  • 0484-2201639 (MSME Complaints and Queries)
  • 9895088888 (Set your pin by visiting ATMs)
  • +91 484-2630995 (NRI, For Customers abroad)
  • +91 484-2630994 (NRI, General Queries for customers abroad)
  • 0484-2866700 (Pin Generation No. through IVR)

Contact:

1800 425 1199 (Phone Banking Services)

IVRS Options-

First Select Language

  • Press 1- For banking services,account information
  • Press 2- To register for tele banking
  • Press 3- For internet banking related queries
  • Press 4- For other services
  • Press 5- For mobile Banking
  • Press 9- To speak to customer care executive

Email:

  • support [at] federalbank [dot] co [dot] in (Complaints related to MSME)
  • grievanceresolution [at] federalbank [dot] co [dot] in (For Grievance Redressal)
  • contact [at] federalbank [dot] co [dot] in (Contact Centre)
  • nrihelp [at] federalbank [dot] co [dot] in (For NRI Service Queries)
  • atmtech [at] federalbank [dot] co [dot] in (For ATM Related Queries)
  • fednetinfo [at] federalbank [dot] co [dot] in (Internet Banking)
  • nrisupport [at] federalbank [dot] co [dot] in (For customers abroad)

For customers abroad

  • +91 484-2630994 
  • +91 484-2630995
  • 080-61991199

Overseas Offices

Important Links

Customer Relations

SMS Banking

Send SMS to the number 9895088888/5676762 to use these functions:

Function SMS format to be used
To enable International Transactions INTLON<space>last 4 digit of card number
To disable International Transactions INTLOFF<space>last 4 digit of card number
To switch OFF debit card CARDOFF<space>last 4 digit of card number
To switch ON debit card CARDON<space>last 4 digit of card number
To block your debit card BLOCK<space>last 4 digit of card number

Useful Links

Lotza Merchant App

Nodal Officer of the bank for MSME Complaints and Queries

Sri Rathish.R
Vice President Business
Banking Department
The Federal Bank Ltd
6th Floor
Federal Towers,
Ernakulam - 682031
Tel.: 0484 - 2201639
Email: rathishr [at] federalbank [dot] co [dot] in

For any complaints other than those related to MSME, Please write to
Grievance Redressal Team: support [at] federalbank [dot] co [dot] in.

For queries related to FedNet Internet Banking

FedNet User ID,  Full Name, Email ID registered with bank records and any one of the following details:

  • Date of Birth
  • Customer ID

You can also contact us via Email : fednetinfo [at] federalbank [dot] co [dot] in

List of Zonal Officers for Grievance Redressal

Zone Name of the Zonal officer Designation Telephone E-mail Fax Address
Mumbai Deepak Govind P A Vice President & Zonal Head 022- 26566702 bbyg [at] federalbank [dot] co [dot] in 022- 26506922 The Federal Bank Ltd, Zonal Office, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex, Bandra (East), Mumbai, Maharastra PIN-400 051
Bangalore Rajanarayanan N Vice President & Zonal Head 080- 22110054 bgrr [at] federalbank [dot] co [dot] in 080- 22110052 The Federal Bank Ltd, Zonal office 1st Floor, Halcyon Complex, No.9, St. Marks Road, Bangalore, Karanataka, PIN -560001
Kolkata Dileep B Vice President & Zonal Head 033- 68151265/ 68151252 calg [at] federalbank [dot] co [dot] in 033- 22830842 The Federal Bank Limited, Zonal Office, Kolkata, 91/A/1, Avani Signature, Park Street, Kolkata 700016, West Bengal
Ernakulam Anil Kumar V V Senior Vice President & Zonal Head 0484 2201105 ekmr [at] federalbank [dot] co [dot] in 0484- 2385528 The Federal Bank Ltd, Zonal Office, 6th Floor, Federal Towers, Marine Drive, Ernakulam, Kerala, PIN-682 031
Kozhikode Regi C V Vice President & Zonal Head 0495- 2709600 kkdr [at] federalbank [dot] co [dot] in 0495- 2744575 The Federal Bank Ltd, 2nd Floor, Federal Towers, 27/97G, Mavoor Road, Kozhikode, Kerala, PIN - 673016
Chennai Eqbal Manoj Vice President & Zonal Head 044- 28587516 mdsr [at] federalbank [dot] co [dot] in 044- 28588816 The Federal Bank Ltd, Zonal Office Bhattad Tower, Ist Floor, 30, West Cott Road, Royapettah, Chennai, Tamil Nadu, PIN -600 014
NewDelhi Ravi Ranjit Vice President & Zonal Head 011- 40733918 ndlr [at] federalbank [dot] co [dot] in 011- 25881075 The Federal Bank Ltd, Zonal Office, Federal towers 2/2,West Patel Nagar, New Delhi, West Delhi, NCT Of DeIhi, 110 008
Kottayam Joy P V Vice President & Zonal Head 0481- 2302329 ktmr [at] federalbank [dot] co [dot] in 0481- 2302329 The Federal Bank Ltd, Zonal Office, Mar Makil Centenary Memorial Building, S H Mount P O, Kottayam, Kerala, PIN - 686006
Thiruvananthapuram Kuriakose Conil Vice President & Zonal Head 0471- 2780657 tvmr [at] federalbank [dot] co [dot] in 0471- 2330485 The Federal Bank Ltd, Zonal Office, Federal towers Thiruvanathapuram,Kerala-695 001

List of Regional Offices

Region Email Address Address
Ahmedabad ahdy [at] federalbank [dot] co [dot] in
Federal Bank Ltd, Ahmedabad Regional Office,
401, RBS, Opp. H K College
Ashram Road, Ahmedabad, Gujarat-380009
Alapuzha
apyr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Alapuzha Regional Office
Convent Square, CCNB Road, Alapuzha-688001
Aluva alwy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Parackal Towers, Parur
Junction, Aluva-683102
Attingal atly [at] federalbank [dot] co [dot] in Federal Bank Ltd, Attingal Regional Office,
Ground Floor, Regency Mall, Mamom, Kizhuvilam P O, 
Attingal,Thiruvananthapuram-695104
Bangalore North bgry [at] federalbank [dot] co [dot] in Federal Bank Ltd, Bangalore North Regional Office
No. 9 3rd Floor, Halcyon Complex,
St.Marks Road, Bangalore- 560001
Bangalore South bgry [at] federalbank [dot] co [dot] in Federal Bank Ltd, Bangalore South Regional Office
No.9 1st Floor, Halcyon Complex,
St.Marks Road, Bangalore- 560001
Bhubaneswar bbsy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Bhubaneswar Regional Office
14B, 1st Floor,Janpath, Bapuji Nagar
Bhubaneswar-751006
Chandigarh cghy [at] federalbank [dot] co [dot] in Federal Bank Ltd, SCO 867, First Floor , NAC
Mani Majra, Chandigarh (UT) - 160101
Chennai mdsy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Chennai Regional Office
Third Floor, Trinity Towers
30 Conron Smith Road
Gopalapuram, Royapettah Chennai, Tamilnadu
Coimbatore cbey [at] federalbank [dot] co [dot] in Federal Bank Ltd, Coimbatore Regional Office
21 Variety Hall Road
Coimbatore, Tamil Nadu
Ernakulam ekmy [at] federalbank [dot] co [dot] in Federal Bank Ltd, 1st Floor, Federal Towers,
Marine Drive, Ernakulam-682031
New Delhi East ndey [at] federalbank [dot] co [dot] in Federal Bank Ltd, Gurgaon Regional Office
483/16, Chandan Palace,Gurgaon
Haryana - 122001
New Delhi West ndwy [at] federalbank [dot] co [dot] in Office of the regional head, The Federal Bank Ltd, 
Federal Towers,2/2 West Patel Nagar,Upper Ground Floor
Opp. Metro Pillar 196,Patel Road,New Delhi - 110008
Guwahati ghty [at] federalbank [dot] co [dot] in Ramananda Towers, Paltan Bazar, 
G S Road,Guwahati-781007
Hyderabad hydy [at] federalbank [dot] co [dot] in The Federal Bank Limited, 
Office of the Regional Head, Flat No. 101,1st Floor, 
Krishna Plaza, No. 6-2-953, Khairatabad
Opp. Shadan College, Hyderabad- 500004
Indore idry [at] federalbank [dot] co [dot] in Plot No.7, PU 4, Scheme 54,
Near Apna Sweets, Vijay Nagar Square
A B Road
Indore
Irinjalakuda ijky [at] federalbank [dot] co [dot] in
Federal Bank Ltd, P B No.31, C K K Complex,
Thrissur Road, Tana, Irinjalakuda-680121
Kannur cnny [at] federalbank [dot] co [dot] in Federal Bank Ltd, Kannur Regional Office
3rd Floor, Aditya Tower, Kannur South Bazar
Opp.R T O Office, Kannur - 670002
Kolhapur khrr [at] federalbank [dot] co [dot] in Federal Bank Ltd, 751- B, Raviwar Peth,
Azad Chowk, Kolhapur, Maharashtra - 416012
Kolkata caly [at] federalbank [dot] co [dot] in
Federal Bank Ltd, 2B, Regency 6
Hunderford Street, Kolkata, West Bengal - 700017
Kollam qlny [at] federalbank [dot] co [dot] in Federal Bank Ltd, Kurumpelil Avenue, Polayathode,
Kollam-691021
Kottayam ktmr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Kottayam Regional Office,
Mar Makil Centenary Memorial Building, SH Mount P.O
Kottayam--686006
Kozhikode kkdy [at] federalbank [dot] co [dot] in 1st Floor, Federal Towers
27/97G, Mavoor Road, Kozhikode - 673016
Madurai mduy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Madurai Regional Office
Flat No 320, 80 Feet Road
Anna Nagar P O, Madurai
Tamilnadu - 625020
Malappuram mpmy [at] federalbank [dot] co [dot] in First Floor - Bava's Arcade
Kizhakethala Junction
Down Hill P O, Malappuram-676519
Mangalore mgry [at] federalbank [dot] co [dot] in Federal Bank LTd, Regional Office-Mangalore
Ground Floor,the Vintage, Kankanady Bye Pass Road,
Kankanady, Dakshina Kannada, Mangalore- 575 002
Karnataka
Mavelikara mvky [at] federalbank [dot] co [dot] in Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101
Mumbai bbyy [at] federalbank [dot] co [dot] in Federal Bank Ltd, A-1, Laxmi Towers, Bandra Kurla
Complex, Bandra East, Mumbai-400051
Muvattupuzha mpzy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Vettuvazhi Plaza, Aramanapady,
Muvattupuzha-680001
Navi Mumbai mgry [at] federalbank [dot] co [dot] in Federal Bank Ltd, Navi Mumbai Regional Office,
Office No. 910,
09th Floor, Plot No. 19-20,
Satara Plaza, Sector 19 D,
Palm Beach Road, Vashi,
Navi Mumbai, Maharashtra
Pin - 400703

New delhi ndcy [at] federalbank [dot] co [dot] in Office of Regional Head - New Delhi Central Region,
1/7 First Floor, Patel Road
Opp.Metro Pillar No.177
Patel Nagar, New Delhi - 110008
Pala play [at] federalbank [dot] co [dot] in Federal Bank Ltd, Pala Regional Office,
Chooranolickal Mereena Towers,
Kattakkayam Road,Pala-686575
Palakkad pgty [at] federalbank [dot] co [dot] in The Federal Bank Ltd, Office of the Regional Head,
Saikrishna Residency, Kunnathurmedu, Palakkad 
678013
Pathanamthitta ptar [at] federalbank [dot] co [dot] in Federal Bank Ltd, P.B. No. 80, College
Road, Pathanamthitta-689 645
Pune pney [at] federalbank [dot] co [dot] in Federal Bank Ltd, Pune Regional Office,
403, May Fair Tower
Wakadewadi, Shivaji Nagar
Pune, Maharastra - 411005
Salem slmy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Salem Regional Office,
No 20, Ramakrishna Road
Salem,Tamil Nadu-636007
Surat slmy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Surat Regional Office
Ground Floor, Riddhi Shoppers
Adajan Hazira Road,Adajan,
Surat,Gujrat-395009
Thiruvananthapuram tvmy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Thiruvananthapuram Regional Office,
TC 18/ 1922 (2 ), Near Supreme Bakers
Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003
Thodupuzha tpzy [at] federalbank [dot] co [dot] in Federal Bank Ltd, Thodupuzha Regional Office,
Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584
Thrissur tcry [at] federalbank [dot] co [dot] in Federal Bank Ltd, Thrissur Regional Office
ST Nagar, TB Road, Thrissur,Kerala
Tiruvalla tlay [at] federalbank [dot] co [dot] in Federal Bank Ltd, M C Road, Tiruvalla, -689101

List of Zonal Offices

Zonal Office Email_address Address
Bangalore bgrr [at] federalbank [dot] co [dot] in

Federal Bank Ltd, Bangalore Zonal Office
1st Floor, Halcyon Complex, No.9,
St.Marks Road, Bangalore- 560001

Chennai mdsr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Bhattad TowerIst
Floor, 30,West Cott Road, Royapettah,
Chennai-600 014
Ernakulam ekmr [at] federalbank [dot] co [dot] in Federal Bank Ltd, 6Th Floor,Federal
Towers, Marine Drive,, Ernakulam-682 031
Kolkata calg [at] federalbank [dot] co [dot] in Avani Signature, 91A/1 Park Street
Opposite to St. Xavier's College
Kolkata - 700016
Kottayam ktmr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Mar Makil Centenary
Memorial Building, SH Mount P O,
Kottayam, Kerala-686006
Kozhikode kkdr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Federal Towers, 27/97G,
Mavoor Road, Kozhikode-673 016
Mumbai bbyg [at] federalbank [dot] co [dot] in Federal Bank Ltd, Laxmi Towers, A-1,
4Th Floor, Bandra Kurla Complex,, Bandra
(East), Mumbai-400 051
Newdelhi  ndlr [at] federalbank [dot] co [dot] in Federal Bank Ltd, Zonal Office,Federal
Towers, 2/2, West Patel Nagar,
Opp. Metro Pillar No. 196
New Delhi 110008
Thiruvananthapuram tvmr [at] federalbank [dot] co [dot] in Federal Bank Ltd, P.B. No. 303, Federal
Towers, M.G.Road, Statue-695 001

Head Office

Federal Bank Limited,
Federal Towers, Bank Junction,Aluva,
Kerala -683 101
Fax: 0484- 2626366

Social Sites


Comments

Personal lone

Sir I lone apply 30 day two peyment kattiyachy. Onnum response eallai esppo eannaku lone ketaikum solluga

My ATM CARD WAS BLOCKED

My ATM CARD WAS BLOCKED TODAY. HOW TO REACTIVATE MY ATM ?

With regards of my saving balance. ....

Sir/mam
I have to made some fd.
In my account (saving).
But rest amount is below "1000.
Then you fine me 106+36=142.
How is it possible????
It is not good idea for any one...
So,Plz return my balance
Otherwise I will close my account in your bank.....
.kindly see it....

Abaut not comes sms to rajister mobile no

Sirr I am abuzar NRI Accaunt holder of your Federal bank branch sakchi jamshedpur
SMS have not come my phone in rajister mobile no Please give me answers what is problems