Follow us on: 
Nagpur GPO Contact No.
Updated on Monday, 9 February 2026 - 2:35pm
Email
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (For Customer Support, 9am-6pm)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- pgco [dot] mh [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 022-22623721 |
Nagpur Region
| Sr No. | Designation | Contact No. | |
|---|---|---|---|
| 1 | Post Master General | 0712-2560517 | pmg_nagpur [at] indiapost [dot] gov [dot] in |
| 2 | Director Postal Services | 0712-2564110 | dpsnagpur [at] indiapost [dot] gov [dot] in |
| 3 | Director of Accounts (P) | 0712-2560294 | dpsnagpur [at] indiapost [dot] gov [dot] in |
Division Contact Details
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Nagpur City | 0712-2560708 | donagpurcity [dot] mh [at] indiapost [dot] gov [dot] in |
| 2 | Nagpur Moffusil | 0712-2721577 | cbssspnpmfl [dot] mah [at] gmail [dot] com |
| 3 | Rms F Division Nagpur | 0712-2564178 | srmf [dot] mah [at] gmail [dot] com |
| 4 | Wardha | spwda [dot] mah [at] gmail [dot] com | |
| 5 | Akola | 0724-2415039 | sspakl [dot] mah [at] gmail [dot] com |
| 6 | Amaravati | 0721-2662060 | sspati [dot] mah [at] gmail [dot] com |
| 7 | Buldana | 07262-242558 | spbld [dot] mah [at] gmail [dot] com |
| 8 | Chandrapur | 07172-250224 | dochandrapur [dot] mh [at] indiapost [dot] gov [dot] in |
| 9 | Yeotmal | 07232-253018 | spytl [dot] mah [at] gmail [dot] com |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Maharashtra Circle using the details given below:
Contact No.: 022-22623731
Email: pgco [dot] mh [at] indiapost [dot] gov [dot] in
Address: Mumbai GPO Building 2nd floor, Mumbai 400 001
(Temporarily shifted to GPO Annex Bldg, 4 & 5th floor, Mumbai 400 001). - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the & details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
General Post Office (GPO), Nagpur
GPO Square, Ravindra Nath Tagore Marg,
Civil Lines, Nagpur, Maharashtra 440001
Contact No.: 0712-2560170
Parent Article:
