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Mumbai GPO Contact No.
Updated on Monday, 9 February 2026 - 1:22pm
Email
Organization:
India Post Toll free Number(s):
- 1800 266 6868 (Customer Support, 9am-6pm Mon-Sat)
- 1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking Related Complaint)
Website:
Official Website IVRS Menu: 1800 266 6868
Select your preferred language
- Press 1: For delivery status update on your mail booking or order items
- Press 2: To get codes and SMS or to generate pickup request for articles like speed post, registered post, parcels etc.
- Press 3: To know the premium due date and premium amount on your postal life insurance
- Press 4: To know the policy status, policy mature date and maturity amount in sum assured on your postal life insurance
- Press 5: To know the account balance on your postal banking savings account
- Press 6: For blocking of your ATM card
- Press 7: For other services
- Press 1: For India Post Mail Services
- Press 2: For India Post Banking Services
- Press 3: For India Post Insurances Services
- pgco [dot] mh [at] indiapost [dot] gov [dot] in (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Contact Detail |
|---|---|---|
| 1 | For IPPB related queries or complaints | 155299, 033-22029000 |
| 2 | For any complaints/queries regarding net banking | dopebanking [at] indiapost [dot] gov [dot] in |
| 3 | Circle Public Grievances Nodal Officers | 022-22623721 |
Mumbai Region
| Sr No. | Designation | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Chief Postmaster General | 022-22620049 | cpmg_mah [at] indiapost [dot] gov [dot] in | |
| 2 | PMG (Mails & BD) | 022-22621890 | pmg_mm [at] indiapost [dot] gov [dot] in | |
| 3 | Director Postal Services (HQ) | 022-22621539 | dpshqmumbai [at] indiapost [dot] gov [dot] in | Mumbai |
| 4 | Postmaster General | 022-22665557 | pmg_mr [at] indiapost [dot] gov [dot] in | Mumbai |
| 5 | DPS ( Mails & BD | 022-20823298 | directorspeedmumbai [at] indiapost [dot] gov [dot] in | |
| 6 | General Manager (Finance) | 022-22631181 | gmfinancemumbai [at] indiapost [dot] gov [dot] in | |
| 7 | Post Master General | 022-27480429 | pmg_navimumbai [at] indiapost [dot] gov [dot] in | Navi Mumbai Region |
| 8 | Director Postal Services | 022-27483163 | dpsnavimumbairegion [at] gmail [dot] com | Navi Mumbai Region |
| 9 | Director Postal Services | 022-22624469 | dpsmumbai [at] indiapost [dot] gov [dot] in | Mumbai Region |
| 10 | Post Master General | 0832-2225225 | pmg_goa [at] indiapost [dot] gov [dot] in | Goa Region |
| 11 | Director | 022-22620693 | dirmumbaigpo [at] indiapost [dot] gov [dot] in | Mumbai GPO |
| 12 | SE (C), Postal Civil Circle | 022-24098243 | sepccmbi [at] gmail [dot] com | Sion PO Bldg., Mumbai - 400 022 |
| 13 | Additional Charge Director | 022-22617264, 022-22626390 | directorpli [at] gmail [dot] com | |
| 14 | Postmaster General | 0832-2225225, 0832-2458033 | pmg_goa [at] indiapost [dot] gov [dot] in | Goa Region, Panaji-403 001 |
| 15 | Post Master General | 0832-2225225 | pmg_goa [at] indiapost [dot] gov [dot] in | Goa Region |
Division Contact Details
| Sr No. | Division | Contact No. | |
|---|---|---|---|
| 1 | Director Mumbai GPO | 022-22621409 | dirmumbaigpo [at] indiapost [dot] gov [dot] in |
| 2 | Mumbai East | 022-24184913 | hod [dot] east [at] gmail [dot] com |
| 3 | Mumbai North | 022-26191226 | domumbainorth [dot] mh [at] indiapost [dot] gov [dot] in |
| 4 | Mumbai North East | 022-25667388 | domumbainortheast [dot] mh [at] indiapost [dot] gov [dot] in |
| 5 | Mumbai North West | 022-28850414 | domumbainorthwest [dot] mh [at] indiapost [dot] gov [dot] in |
| 6 | Mumbai South | 022-22617663 | domumbaisouth [dot] mh [at] indiapost [dot] gov [dot] in |
| 7 | Mumbai West | 022-24182586 | domumbaiwest [dot] mh [at] indiapost [dot] gov [dot] in |
| 8 | Navi Mumbai | 022-27666665 | ssponavimumbai [at] gmail [dot] com |
| 9 | Thane | 022-25343436 | hodthanedn [at] gmail [dot] com |
| 10 | Palghar | 022-28114800 | dothanewest [dot] mh [at] indiapost [dot] gov [dot] in |
| 11 | Raigad | 02141-221247, 02141-222022 | doraigad [dot] mh [at] indiapost [dot] gov [dot] in |
| 12 | Ratnagiri | 02352-220055 | doratnagiri [dot] mh [at] indiapost [dot] gov [dot] in |
| 13 | Sindhudurg | 02362-228530 | dosindhudurg [dot] mh [at] indiapost [dot] gov [dot] in |
| 14 | Goa | 0832-2438815 | dogoa [dot] mh [at] indiapost [dot] gov [dot] in |
For Complaint
- For any complaint, you can lodge your complaint online through India Post CRM Portal and can also track complaint status .
- Any complaint related to postal services and concerning behavior of employees of the Department of Posts, contact the officers listed below.
Level Whom to Contact 1 Postmaster / In-charge of the Post Office where the transaction has taken place. 2 Senior Superintendent / Superintendent of Post Offices of the Division in whose jurisdiction the concerned Post Office falls. 3 The Post Master General of the Region in whose jurisdiction the concerned Post Office and Division falls. - If your complaint is still not resolved, then you can also contact to the Chief Postmaster General of the Maharashtra Circle using the details given below:
Contact No.: 022-22623731
Email: pgco [dot] mh [at] indiapost [dot] gov [dot] in
Address: Mumbai GPO Building 2nd floor, Mumbai 400 001
(Temporarily shifted to GPO Annex Bldg, 4 & 5th floor, Mumbai 400 001). - If you are still not satisfied with the resolution given, then you may also approach to the officer in the Postal Directorate, Dak Bhavan, New Delhi-110001 by using the & details mentioned below:
Sr. No. Complaint Designation Contact No. Email Address 1 Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel, Logistics Post, Non payment of COD amount and any other complaint related to premium products. Public Grievance PG Division: 011-23036397
Director(PG): 011-23096151, 011-23036814,
Dy.General Manager(SP/BP): 011-23096075 ,
ADG (IM): 011-23096112,
DDG (PG): 011-23096087i) (PG) Division, Postal Directorate, New Delhi 110 001.
ii) Dy. General Manager (BP) for EPP, LP, BP.
iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.2 Complaints related to non-delivery, delayed or wrong delivery of mail articles (ordinary, registered, insured, parcels), issues with Money Orders or Electronic Money Orders, non-receipt of acknowledgements, abstraction of mail contents, misbehavior by postal staff, miscellaneous postal issues, and matters related to Post Office Savings Bank or Savings Certificates. Deputy Director General (PG & OA) 011-23096087 ddgpg [at] indiapost [dot] gov [dot] in Dak Bhavan, Sansad Marg, New Delhi-110001. 3 All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance. Chief General Manager (PLI), PLI Directorate 011-24672461 cgmplidte [at] gmail [dot] com Chanakya Puri, New Delhi-110021. 4 Pension matters of postal employees and matters relating to Gramin Dak Sevaks Deputy Director General (Establishment) Dak Bhavan, Sansad Marg, New Delhi-110001.
Address
General Post Office, Mumbai
Chhatrapati Shivaji Terminus Area,
Fort, Mumbai, Maharashtra 400001
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