Medi Assist Customer Care No. 1800 419 9493

Organization: 
Toll free Number(s): 
  • 1800 419 9493 (For Senior Citizen Helpline)
All India Number(s): 
  • 0120-693 7324 (For General Helpline)
  • 702 666 9449 (For WhatsApp Support)

IVRS Menu:

IVRS Menu: 1800 419 9493
IVRS Menu: 0120-693 7372
  • Press 1: For cashless queries
  • Press 2: For reimbursement queries
  • Press 3: To self help and to connect on WhatsApp

Stay on the line to talk to customer care executive.

Select your preferred language

  • Press 1: For claim related query
    • Press 1: To intimate your claim
    • Press 2: To know your claim status
    • Press 3: To know your network hospital to avail cashless claim
    • Press 4: To know on how to avail cashless facility from a non network hospital
    • Press 5: To talk to a customer care executive
  • Press 2: For policy related query
    • Press 1: To know your claim procedure
    • Press 2: To know the list of non medical expenses
    • Press 3: To know your policy benefits
  • Press 3: To know about self help channel
    • Press 1: To download eCard
    • Press 2: To download MAven app for instant support and real time tracking of claim
    • Press 3: To get assistance on WhatsApp

Email

  • info [at] mediassist [dot] in (For General Information)
  • ask [at] mediassist [dot] in (For General Query)

Important Link

Office Addresses

Sr.No. Office Contact No. Address
(Medi Assist Healthcare Services Limited)
1 Registered Office 022-62596797 AARPEE Chambers, SSRP Building, 7th Floor, Andheri Kurla Road, Marol Co-operative Industrial Estate Road, Gamdevi, Marol, Andheri East, Marol Bazar, Mumbai - 400 059
2 Corporate Office 080-69190000 Tower "D", 4th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bengaluru-560 029

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