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Medi Assist Customer Care No. 1800 419 9493

Updated on Monday, 3 February 2025 - 2:55pm
Organization: 
Toll free Number(s): 
  • 1800 419 9493 (For Senior Citizen Helpline)
All India Number(s): 
  • 0120-693 7324 (For General Helpline)
  • 702 666 9449 (For Whatsapp Support)
Website: 
Official Website

IVRS Menu

IVRS Menu: 1800 419 9493
IVRS Menu: 0120-693 7372
  • Press 1: For claim status
  • Press 2: For reimbursement procedure
  • Press 3: For network hospital
  • Press 4: For E-card
  • Press 5: For claim intimation
  • Press 6: To talk to our customer care agent
  • Press 1: For claim status
    • Press 1: For claim status
    • Press 2: For policy faq
    • Press 3: For network hospital
    • Press 4: For E-card
    • Press 5: For claim intimation
  • Press 2: For information on hospital procedure
    • If you have choosen network hospital
    • If you have choosen non-network hospital
  • Press 3: For any queries on policy related information

Email

  • ask [at] mediassist [dot] in (For General Query)

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Important Links

For Grievance / Complaint Procedure

  • For any query/complaint, you can contact at 0120-6937372 or you can mail at ask [at] mediassist [dot] in
  • If your query is not resolved, then you can also contact on the details mentioned below:
    Email: grievance [dot] officer [at] mediassist [dot] in
    Address: Medi Assist Healthcare Services Private Limited,
    Tower D, 4th Floor, IBC Knowledge Park, 4/1
    Bannerghatta Road, Bangalore - 560029

Registered / Corporate Office Address

Medi Assist Healthcare Services Limited
Tower D, 4th Floor, IBC Knowledge Park,
4/1 Bannerghatta Road,
Bangalore - 560 029.
Contact: 080-69190000

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