Medi Assist Customer Care No. 1800 419 9493

Organization:

mediassist.in

Toll free Number(s):

All India Number(s):

Website:

Official Website

iOS App:

MAven - Borderless Benefits

Android App:

MAven - Borderless Benefits

IVRS Menu:

IVRS Menu: 1800 419 9493	IVRS Menu: 0120-693 7372
Press 1: For claim status Press 2: For reimbursement procedure Press 3: For network hospital Press 4: For E-card Press 5: For claim intimation Press 6: To talk to a customer care executive	Select your preferred language Press 1: For claim related query Press 1: To intimate your claim Press 2: To know your claim status Press 3: To know your network hospital to avail cashless claim Press 4: To know on how to avail cashless facility from a non network hospital Press 5: To talk to a customer care executive Press 2: For policy related query Press 1: To know your claim procedure Press 2: To know the list of non medical expenses Press 3: To know your policy benefits Press 3: To know about self help channel Press 1: To download eCard Press 2: To download MAven app for instant support and real time tracking of claim Press 3: To get assistance on WhatsApp

IVRS Menu: 1800 419 9493

IVRS Menu: 0120-693 7372

Select your preferred language

Press 1: For claim related query
- Press 1: To intimate your claim
- Press 2: To know your claim status
- Press 3: To know your network hospital to avail cashless claim
- Press 4: To know on how to avail cashless facility from a non network hospital
- Press 5: To talk to a customer care executive
Press 2: For policy related query
- Press 1: To know your claim procedure
- Press 2: To know the list of non medical expenses
- Press 3: To know your policy benefits
Press 3: To know about self help channel
- Press 1: To download eCard
- Press 2: To download MAven app for instant support and real time tracking of claim
- Press 3: To get assistance on WhatsApp

For any complaint, you can contact at 0120-6937372 or mail at ask [at] mediassist [dot] in
If you are query is not resolved, then you can also contact on the details mentioned below:
Email: grievance [dot] officer [at] mediassist [dot] in
Address: Medi Assist Healthcare Services Private Limited,
Tower D, 4^th Floor, IBC Knowledge Park, 4/1
Bannerghatta Road, Bangalore - 560029
If you are still not satisfied, then you can lodge your complaint online through Bima Bharosa or through Insurance Regulatory and Development Authority of India (IRDAI) .
You can also lodge your complaint online through Council for Insurance Ombudsmun (CIO) or visit CIO Centres .

Sr.No.	Office	Contact No.	Address (Medi Assist Healthcare Services Limited)
1	Registered Office	022-62596797	AARPEE Chambers, SSRP Building, 7^th Floor, Andheri Kurla Road, Marol Co-operative Industrial Estate Road, Gamdevi, Marol, Andheri East, Marol Bazar, Mumbai - 400 059
2	Corporate Office	080-69190000	Tower "D", 4^th Floor, IBC Knowledge Park, 4/1, Bannerghatta Road, Bengaluru-560 029