Email

• customer [dot] care [at] jiofinance [dot] in (For Customer Support)

Important Link

• Help Center

For Complaint

Level 1

• For any query/complaint, you can contact at customer [dot] care [at] jiofinance [dot] in

Level 2

• If your complaint is not resolved, then you can contact the grievance redressal officer through the details given below:
  

  Sr.No.	Name	Contact No.	Email
  1	Gayathri Karthik	9372746490	gro [at] jiofinance [dot] in
  2	Mr. Abhishek Sharma	9136954399	pno [at] jiofinance [dot] in

• For any complaint regarding partners, you can contact the respective grievance redressal officer through the details given below:
  

  Sr.No.	Partner Name	Contact No.	Email
  1	Jio Credit Limited	18008892525	gro [dot] jcl [at] jiocredit [dot] in
  2	Jio Payments Bank Limited	18008907070	nodal [dot] officer [at] jiobank [dot] in
  3	Jio Insurance Broking Limited	-	grievance [dot] officer [at] jioinsure [dot] in
  4	Digital Gold India Private Limited	8881000800	grievance [dot] officer [at] safegold [dot] in
  5	SSBA Innovations Limited	9321908755	pritish [dot] sahoo [at] taxbuddy [dot] com
  6	IGNOSI Systems Private limited	-	mohit [dot] nebhnani [at] ignosis [dot] ai
  7	Cookiejar Technologies Private Limited	-	grievance [at] cookiejar [dot] co [dot] in
  8	Perfios Account Aggregation Services Pvt Ltd	-	grievances [at] perfios [dot] com
  9	NeSL Asset Data Limited (NADL)	9523055743	grievances [at] nadl [dot] co [dot] in
  10	Dashboard Account Aggregation Services Private Limited	7845148999	general [at] saafe [dot] in
  11	EarlySalary Services Private Limited (Fibe)	020-67639797	grievance [at] earlysalary [dot] com
  12	IDFC FIRST Bank Limited	18002099771	pno [at] idfcfirstbank [dot] com
  13	Bajaj Finserv Limited	9990150100	ospno [at] bajajfinserv [dot] in
  14	Mosphit Technologies Private Limited (Brand Name: FinBox)	8233482169	nikhil [at] finbox [dot] in

Level 3

• If your complaint is still not resolved within 30 days, then you can lodge your complaint online through
  • RBI Complaint Management Systems (CMS) Portal
  • RBI Sachet Portal

Registered Office

Jio Finance Platform and Service Limited,
1^st floor, Building 4NA, Maker Maxity,
Bandra Kurla Complex, Bandra East,
Mumbai 400 051

Social Sites

• Facebook
• Twitter
• YouTube
• Instagram
• Linkedin